Mixed Living, residents who live with and collaborate with highly vulnerable people

Publications Bank of innovations

Mixed Living, residents who live with and collaborate with highly vulnerable people

Tussenvoorziening

Mixed social housing blocks of flats where homeless and economically vulnerable people live together, which is beneficial for both groups. It facilitates access to housing more quickly for many people while the community activities carried out in the buildings promote social reintegration and break down the social isolation and stigmatisation of homeless people.

Mixed Living is a form of housing in which 70% of the people who live there are on low incomes and in need of social housing and the remaining 30% are people who are vulnerable, usually homeless people who are beneficiaries of the Housing First programme. Both parties must comply with the previously established conditions of commitment and rules, mainly regarding the care of the environment they share. Participating in this social accompaniment programme is advantageous for people in the first group, reducing their waiting time for access to social housing.

It is also clearly favourable for homeless people —and not only, because the programme is also aimed at people with a lack of social network or psychological problems— for whom the contact and cohabitation with other residents facilitates their social reintegration. In this sense, the shared housing enables proximity between the two groups with common meeting spaces that make it easier for them to have coffee, watch a football match or look after the courtyard. The project is supervised by professionals who visit the block of flats at least once a week and are responsible for assessing and managing the functioning of the cohabitation.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.

Fenix, a therapeutic garden and orchard for drug addicts

Publications Bank of innovations

Fenix, a therapeutic garden and orchard for drug addicts

Grup ABD

Through urban agro-ecology, the Fénix project in the city of Barcelona promotes the social and occupational inclusion of people undergoing treatment for drug addiction. The therapeutic garden and orchard, developed under the slogan “Cultivating new opportunities”, also contributes to destigmatising the group of people with addictions.

The project is located on the grounds of the Care and Monitoring Centre (CAS) in Sarrià (Barcelona), which has become a climatic refuge within the city. It has a total of 10 hectares and works by applying regenerative cultivation techniques, i.e. the approach to plant production is respectful, ecological and sustainable. The facility enables the personalisation of social insertion itineraries that improve the employability of the participants, who take part in the whole process, from the cultivation and maintenance of the plants to the organisation of the tasks and economic planning, in relation to the promotion and sale of the cultivated products. The participants receive basic training in agroecology and gain experience in social entrepreneurship and marketing of the products. The project also enables participants to be self-sufficient in food and promotes responsible consumption and a sustainable food system.

The project has a community aspect, with the garden being at the same time a space for exchange and use by organisations and people from the district who need to meet or carry out outdoor activities. In addition, the resulting food is destined to social services, so that people with addictions who participate in the Garden and Hort Fènix multiply the social impact they receive by helping other people.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.

iCalidad, a technological tool for the quality of life of people with ASD

Publications Bank of innovations

iCalidad, a technological tool for the quality of life of people with ASD

Red para la Calidad de Vida, Autismo España

Assessment and support tool to improve the quality of life of people with Autism Spectrum Disorder (ASD) and their families. With an innovative methodology, the aspects that most affect the quality of life of a person are assessed and individualised support plans are designed, adapted to the needs, interests and expectations.

iCalidad is, therefore, a collaborative technological tool that corresponds to a system for assessing the quality of life of people with Autism spectrum disorder (ASD). It was born out of the realisation that the assessment of this disorder is subjective and that the assessment instruments are often not adapted to the reality of the people who suffer from it, as pointed out by the advances in knowledge that show that ASD manifests itself in a very specific way in each case.

It is flexible and works in such a way that the perspective of the person with ASD is integrated into the design of their own plan, as are the families and professionals who know them best. These people constitute the evaluation team and respond individually to a questionnaire formulated by iCalidad. The technological tool systematises and compares, and also generates a quality report that integrates the responses of all the team members. It is the team that is responsible for evaluating it together with the aim of designing –by consensus– a personalised and optimal support plan.

Thus, iCalidad enables people with ASD to participate in making decisions about their lives and to achieve meaningful personal goals. It also enables families and professionals to collaborate and offer appropriate support to the person with the disorder. Finally, iQuality enables organisations to provide quality support and to respond –appropriately and innovatively– to the priorities, interests and needs of people with ASD.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.

Mano, an app for social professionals working on the streets and in shelters

Publications Bank of innovations

Mano, an app for social professionals working on the streets and in shelters

Associació AURORE

Free app that facilitates and helps to improve the work of public service professionals working with vulnerable people, on the street and in sheltered areas.

Mano is a freely accessible application for smartphones that allows workers to continuously and closely monitor the people they follow during reception procedures and activities. It also has a web interface for computers. It thus makes it possible to complete and consult the medical-social files of these people, avoiding the loss of information and the need to constantly renew it. In addition, it also allows workers and their respective teams to have all tasks grouped together –those already carried out and planned– and to be alerted to future deadlines and commitments. It also automatically generates anonymous statistics and reports.

All of this guarantees the protection of the data of the people accompanied, which are encrypted and only the people who form part of the monitoring team have access to them. In fact, Mano’s functionalities have been specially conceived and designed by the users who use them and, for this reason, the tool is constantly being improved. The users have been trained by Mano, both on the streets and in the reception areas, as well as in telephone assistance.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.

Moods, promoting good screen use among teenagers and young people

Publications Bank of innovations

Moods, promoting good screen use among teenagers and young people

Nous Cims Foundation and Adsis Foundation

Community intervention project with a comprehensive approach to prevent risks in the use of new technologies among adolescents and young people and promote their proper use.


The Moods Project was born from the realisation that, in a modernity governed by social networks and mobile phones that change the way we live and relate to each other, new technologies pose new challenges and risks –such as addiction, pathological gambling, grooming, cyberbullying or social isolation– to be prevented. Specifically, it is aimed at adolescents and young people, as the name of the project indicates: mood is the English word that refers to the state of mind and is a colloquial expression widely used among young people.

The project is developed through a set of workshops and interventions that are carried out in secondary schools with the aim of promoting the good use of screens among students. It is well known that the use they make of social networks and new technologies is diverse and can have consequences on mental health. Through the workshops, participants reflect on and become aware of their use of screens. Thus, the project provides them with tools that allow them to identify risky and addictive behaviours. In addition, the workshops encourage critical thinking –allowing them to reflect on video games and online gambling, for example– and debate on the values that are transmitted through networks and on the need and importance of combining virtual leisure with live leisure. The project includes an impact evaluation plan that allows measuring and assessing the changes produced among participants through questionnaires.

The project has been implemented in the neighbourhood of Horta Guinardó, in Barcelona, and in Quatre Carreres, in Valencia, where a team of professionals has given workshops to young people aged between 12 and 16 in secondary schools in the neighbourhoods. Apart from workshops in secondary schools, the project also includes prevention workshops in leisure and free time organisations and training for families and teaching teams from the schools.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Publications Bank of innovations

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Résorption-bidonvilles, Dihal (Interministerial Delegation of Acommodation and Access to Housing)

Information, exchange and management platform promoted by the French government to effectively accelerate the improvement and integration of slums, known in French as bidonvilles. Through this tool, citizens can report on the situation in these neighbourhoods, administrations can follow the progress of the actions being carried out and associations can collaborate in improving the living conditions of their inhabitants. 


This online platform –which is simple, agile and adaptable to the needs of each user– was born out of the realisation that in recent decades, in France, slums have reappeared, where precarious people live in housing that does not meet hygiene and sanitation standards and where basic services (access to water, access to sanitary facilities, waste disposal, etc.) are largely absent. There are currently more than 300 slums in the French Metropolitan Area, where more than 16,000 people live. The social marginalisation of the population living there is alarming: lack of schooling, non-participation in the labour market, neglect and discrimination of all kinds, among others.

The platform aims to transform public action and create a collaborative dynamic, connecting various actors –public administrations involved, landowners, associations that intervene with the inhabitants– that can help to improve precarious neighbourhoods, both at the level of decision-making and implementation. Access to the platform is open, but requests are validated by local administrators. Moreover, actors who have access to the platform can only consult information and report on interventions concerning the territory in which they are registered. Only users registered at the national level –ministries, central administrations or national associative partners– can consult all the data.

However, it is a tool with a global approach that combines social integration, respect for public order and the prevention of resettlement. In this sense, the platform makes the situation of the inhabitants of the bidonvilles visible –although no personal data is ever shared– and strengthens the power of action of each actor on the ground. It also makes it possible to draw up action plans and interventions, facilitate coordination between actors and measure and promote the results of the actions carried out.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.

b-resol, a channel for alerts against bullying in adolescents

Publications Bank of innovations

b-resol, a channel for alerts against bullying in adolescents

BCN RESOL ODR SOLUTIONS, UOC

An alert channel that provides early detection of possible cases of bullying, cyberbullying, eating disorders, addictions and other common problems among adolescents. It is designed especially for adolescents, but also for adult teachers and specialised staff, who receive, manage and document the alerts.


b-resol was born out of concern for the large number of abuses and mistreatments of minors that occur in educational, sporting or leisure environments, and the difficulty for the victims to report them. The figures are alarming: 40% of pupils have experienced some form of bullying during their schooling. Beyond being used by educational centers, it is also useful for youth and sports organizations where young people socialise.

On the one hand, b-resol speaks the language of teenagers, as it is a friendly and intuitive app. Students can communicate their suspicions or alerts derived from unwanted situations, whether experienced or observed, to the trusted people designated by the educational centre. Through this mobile application, which is free and available on all devices, they can do so securely, confidentially and anonymously, if they wish. On the other hand, b-resol is also easy for adults, with a comprehensible internal web environment. Apart from enabling a chat with the sender of the alert, it also allows for a complete follow-up of the incident –of the actions taken– and the generation of reports and statistics.

Thus, b-resol stands as an example of good use of mobile technology as an innovative element and how it can be used to raise social awareness. It is therefore a complementary tool to the protocols implemented or planned to deal with cases of bullying, and is suitable for digitised adolescents and for centres and organisations immersed in digital transformation.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.

Simulateur Aides Sociales, a tool that informs citizens of the social aids

Publications Bank of innovations

Simulateur Aides Sociales, a tool that informs citizens of the social aids

Beta.gouv.fr, CNIL, CAF, Assurance maladie, Agefiph, Pôle Emploi, Assurance retraite, Crous, Anah, Anil

A fast and efficient tool that informs the French population about the social assistance they are entitled to receive. Powered by several public and private actors and with an individualized online service, the simulator estimates to users the assistance benefits that are due to each of them.


The Simulateur Aides Sociale was born out of the realization that a large part of French citizens are unaware of the many social systems and benefits –both national and local– to which they are entitled and from which they can benefit. In France, billions of euros of social assistance do not find beneficiaries, either due to lack of awareness, demand or receipt, resulting in the loss of considerable income per household. The simulator, launched by the French government and in partnership with various associations and companies in the technology sector, aims to combat the high rate of non-appeals for social assistance by informing and guiding among the many existing aids.

It is a free tool that enhances the rights to social assistance of each person with a very simple and effective operation. With guaranteed anonymity and confidentiality of information, each user is asked to answer a few questions about family and professional life. Then, in a few minutes, the simulator classifies more than 1,000 social systems and lists the benefits available to each person according to their personal situation. Once the user is aware of the benefits, the relevant claims can be made and the financial aid can be received.

The benefits available in the simulator are grouped according to their function (health, housing, transport, professional integration, family, etc.) and are both national and departmental, depending on the place of residence entered by the user. However, it should be borne in mind that the result obtained from the simulation is indicative and does not guarantee that the user will end up receiving the aid, as only the organization empowered to grant it can decide whether the user is actually eligible.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.

Startblok, self-managed housing for local youth and young refugees

Publications Bank of innovations

Startblok, self-managed housing for local youth and young refugees

Woonstichting De Key, Ajuntament d’Amsterdam, Socius Wonen

An innovative model that addresses the housing needs of both young people and refugees. It promotes the integration of young people from different backgrounds who have the common goal of an affordable home. It offers them housing at an affordable price and with a secure rent, which allows young people, both locals and refugees, not to be expelled from the city and to be able to access a job or continue their studies.

Startblok Riekerhaven is aimed at Dutch people and refugees between 18 and 28 years of age who want to get actively involved socially. For a much lower price than the market price, Startblok offers self-contained temporary housing –with a kitchen, a bathroom and a toilet– which is variable in size –around 20 m²– and common areas for each residential group, equipped with a kitchen and a balcony. This space allows for the sharing of life experiences and knowledge, thus contributing to the creation of a community respectful of diversity and reinforcing social cohesion. Residents are selected on the basis of their vulnerability and willingness to be involved in the social and cultural aspects of the project and to commit themselves as a long-term member of the community. The maximum tenancy is five years and, when someone moves on, they are replaced by a new resident of a similar profile –gender, age and educational level– to maintain the balance and diversity of the project.

At Startblok, equal and respectful treatment of all residents is key, as well as the coexistence of very different cultures, languages, customs and ways of doing things. The community functions through the self-management and self-organisation of the residents themselves, with spaces to elaborate and implement their initiatives, both for the formation of community and social cohesion and for the day-to-day maintenance of the model, such as the selection of new tenants and the management of applications. It is this way that a comfortable and pleasant living environment is created, where everyone feels welcome, valued and supported; in short, a home. This housing model thus makes it easier for refugees –who have just arrived in a new country– to build friendships and contacts and to rebuild their lives. It is thus an innovative example of how to address the needs of refugees in a positive way, while providing much-needed affordable housing for young people.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.

Persianes amb ànima, an art project that empowers women and neighbourhoods

Publications Bank of innovations

Persianes amb ànima, an art project that empowers women and neighbourhoods

Grup Atra

A community project of artistic creation that promotes social and laboral inclusion for women who are vulnerable or at risk of social exclusion. It is a transformative project, based on urban art as an engine of change and social awareness, which builds community and allows the discovery and modification of the environment.

Persianes amb ànima –in English, shutters with a soul– is based on a series of workshops on the restoration, design and painting of shutters taught by professional illustrators and muralists. The project covers the whole process: after an initial theoretical and practical part to introduce participants to the artistic discipline, they carry out a final practice on the shutters of shops in the neighbourhood. Apart from being a collective learning space, one of the objectives of the project is to create safe and comfortable spaces for the participants. In this way, Persianes amb ànims aims for art to be, apart from a distraction, a source of increased security and self-confidence.

During the implementation, an important part of the project is the participatory process that takes place between artists, students and the people in charge of the shops. It is in collaboration with the neighbourhood and the neighbourhood associations that the shutters to be rehabilitated are selected. Once they have been chosen, the task is to jointly decide on the messages that the shutters will communicate, understood and used as a loudspeaker to educate and raise awareness about equality, social inclusion, feminism and sustainability. Also during this process, the stories of the neighbourhood’s small businesses are discovered –which allows neighbourhood ties to be forged– and these stories are then captured in the drawings on the shutters. Thus, Persianes amb ànima highlights the potential of art as a tool for social inclusion and a space for female empowerment, capable of making visible what is not visible.

Banc d’innovacions

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.