{"id":20867,"date":"2024-01-23T16:33:21","date_gmt":"2024-01-23T15:33:21","guid":{"rendered":"https:\/\/isocial.cat\/e-rueca-a-virtual-support-for-citizens-at-risk-of-exclusion\/"},"modified":"2024-01-29T18:54:20","modified_gmt":"2024-01-29T17:54:20","slug":"e-rueca-a-virtual-support-for-citizens-at-risk-of-exclusion","status":"publish","type":"post","link":"https:\/\/isocial.cat\/en\/e-rueca-a-virtual-support-for-citizens-at-risk-of-exclusion\/","title":{"rendered":"e-Rueca, a virtual support for citizens at risk of exclusion"},"content":{"rendered":"\n<div class=\"wp-block-genesis-blocks-gb-container alignfull header--3 subhome--1 innovacio gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-container container gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<span class=\"parent--link separador animated fadeInUp slow\"><a href=\"https:\/\/isocial.cat\/en\/publications\/\">Publications<\/a> <a href=\"https:\/\/isocial.cat\/en\/bank-of-innovations\/\">Bank of innovations<\/a><\/span>\n\n\n<h1 class=\"animated fadeInUp delay-200ms slow wp-block-post-title\">e-Rueca, a virtual support for citizens at risk of exclusion<\/h1>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading20867_661092-e8, .wp-block-kadence-advancedheading.kt-adv-heading20867_661092-e8[data-kb-block=\"kb-adv-heading20867_661092-e8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20867_661092-e8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20867_661092-e8[data-kb-block=\"kb-adv-heading20867_661092-e8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20867_661092-e8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20867_661092-e8[data-kb-block=\"kb-adv-heading20867_661092-e8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading20867_661092-e8 entradeta animated fadeInUp slow delay-500ms wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20867_661092-e8\">La Rueca Asociaci\u00f3n <\/h5>\n\n\n<div class=\"animated fadeInUp slow delay-1s wp-block-post-date\"><time datetime=\"2024-01-23T16:33:21+01:00\">23 January 2024<\/time><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-container container--2 subhome gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-columns fila post animated fadeInUp slow gb-layout-columns-3 gb-3-col-widecenter\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-0 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/e-rueca-principal-min.png\" alt=\"User using the eRueca application with the mobile phone\" class=\"wp-image-20689\" srcset=\"https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/e-rueca-principal-min.png 1200w, https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/e-rueca-principal-min-500x263.png 500w, https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/e-rueca-principal-min-800x420.png 800w, https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/e-rueca-principal-min-300x158.png 300w, https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/e-rueca-principal-min-400x210.png 400w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center lead-text has-large-font-size\">A virtual social center that provides information, guidance, and support to individuals facing social exclusion through a multi-channel online connection.<\/p>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-container contingut-post gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<p>e-Rueca is available 24 hours a day, 365 days a year, and is a completely free service. The application is designed as a physical care center, a building with multiple floors and service rooms where users can find and interact with teams of professionals ready to help them, provide support, and offer information. The more than 10 technicians involved in this project provide user support in various intervention fields. Of the eight rooms that e-Rueca makes available to the user, five are dedicated to direct social and psychological care: the Psychology Room, the Work Room, the Legal and Immigration Room, the Social Care Room, and the Youth Room; in these rooms, they offer everything from legal advice for foreigners to mediation. They also provide answers to frequently asked questions related to each intervention area and a section of resources in text and video format. With these five rooms, the different needs for accompaniment and support of people in situations of social exclusion are covered, always taking into account their specific circumstances.<\/p>\n\n\n\n<p>The remaining three rooms are: the Reception, which provides information about the project and its goals; the Exhibition Room, where tools and resources (hobbies, games, tests, infographics, etc.) are collected with the aim of raising awareness about situations and groups in social vulnerability; and the auditorium, a meeting space for third-sector professionals that includes updates related to online training, webinars, or events that the organization makes available to professionals.<\/p>\n\n\n\n<p>Communication between users and professionals is possible through various channels. The most direct is instant chat, but it is also possible to make inquiries via SMS, WhatsApp, email, or video calls. If the user requests it, the possibility of face-to-face assistance with a hybrid option is also considered. The team of professionals responds within a maximum of 48 hours. Thus, in a simple way and through mobile devices, tablets, and computers, vulnerable individuals can contact and receive the attention they need quickly and efficiently. <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"e-Rueca. El Primer Centro Social Virtual\" width=\"905\" height=\"509\" src=\"https:\/\/www.youtube.com\/embed\/Rgw77FRgaSI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"background-color:#f7f5f5\" class=\"wp-block-genesis-blocks-gb-container alignfull post-info-relacionada animated fadeInUp slow gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-columns fila container gb-layout-columns-3 gb-3-col-equal\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-4 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading20867_d4809f-cc, .wp-block-kadence-advancedheading.kt-adv-heading20867_d4809f-cc[data-kb-block=\"kb-adv-heading20867_d4809f-cc\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20867_d4809f-cc mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20867_d4809f-cc[data-kb-block=\"kb-adv-heading20867_d4809f-cc\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20867_d4809f-cc img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20867_d4809f-cc[data-kb-block=\"kb-adv-heading20867_d4809f-cc\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading20867_d4809f-cc wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20867_d4809f-cc\">Characteristics of innovation<\/h3>\n\n\n<div class=\"taxonomy-category focusinnovacio wp-block-post-terms\"><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/scope-of-intervention\/adolescence-youth\/\" rel=\"tag\">Adolescence and youth<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/\" rel=\"tag\">Bank of innovations<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/scope-of-intervention\/cross-cutting-intervention\/\" rel=\"tag\">Cross-cutting intervention<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/information-planning\/\" rel=\"tag\">Information and planning<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/integrated-care\/\" rel=\"tag\">Integrated care<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/type-of-initiative\/new-service\/\" rel=\"tag\">New service<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/personalization-service\/\" rel=\"tag\">Personalization of the service<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/scope-of-intervention\/poverty-exclusion\/\" rel=\"tag\">Poverty and exclusion<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/process-simplification\/\" rel=\"tag\">Process simplification<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/proximity-care\/\" rel=\"tag\">Proximity care<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/self-management-participation\/\" rel=\"tag\">Self-management and participation<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/speed-up-response-times\/\" rel=\"tag\">Speed up response times<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/user-empowerment\/\" rel=\"tag\">User empowerment<\/a><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading20867_a597bd-33, .wp-block-kadence-advancedheading.kt-adv-heading20867_a597bd-33[data-kb-block=\"kb-adv-heading20867_a597bd-33\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20867_a597bd-33 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20867_a597bd-33[data-kb-block=\"kb-adv-heading20867_a597bd-33\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20867_a597bd-33 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20867_a597bd-33[data-kb-block=\"kb-adv-heading20867_a597bd-33\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading20867_a597bd-33 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20867_a597bd-33\">Localization<\/h3>\n\n\n\n<p>Madrid, Spain<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading20867_fb62f2-5a, .wp-block-kadence-advancedheading.kt-adv-heading20867_fb62f2-5a[data-kb-block=\"kb-adv-heading20867_fb62f2-5a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20867_fb62f2-5a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20867_fb62f2-5a[data-kb-block=\"kb-adv-heading20867_fb62f2-5a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20867_fb62f2-5a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20867_fb62f2-5a[data-kb-block=\"kb-adv-heading20867_fb62f2-5a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading20867_fb62f2-5a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20867_fb62f2-5a\">Collaborators \/ Funders<\/h3>\n\n\n\n<p>Comunidad de Madrid, La Rueca Asociaci\u00f3n<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns fila container gb-layout-columns-3 gb-3-col-equal\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-4 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading20867_d38eb7-a1, .wp-block-kadence-advancedheading.kt-adv-heading20867_d38eb7-a1[data-kb-block=\"kb-adv-heading20867_d38eb7-a1\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20867_d38eb7-a1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20867_d38eb7-a1[data-kb-block=\"kb-adv-heading20867_d38eb7-a1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20867_d38eb7-a1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20867_d38eb7-a1[data-kb-block=\"kb-adv-heading20867_d38eb7-a1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading20867_d38eb7-a1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20867_d38eb7-a1\">Genesis<\/h3>\n\n\n\n<p>e-Rueca is an initiative of La Rueca Asociaci\u00f3n, a non-profit organization. The project was born in March 2020, in the midst of the crisis stemming from Covid-19, which exacerbated the risk and exclusion faced by part of the population. In this context, e-Rueca emerged as an immediate response to address the growing needs of people in situations of social exclusion through a virtual platform for assistance and support. The initiative aimed to expand its influence and impact. It quickly transitioned from being a physical center in a specific neighborhood to a virtual platform, reflecting the acknowledgment of a hybrid future where virtuality and in-person interactions intertwine. The purpose was to overcome the access barriers faced by people at risk of exclusion when trying to access social services, such as issues related to schedule conflicts, caregiving responsibilities, work commitments, and economic aspects. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading20867_e1be81-aa, .wp-block-kadence-advancedheading.kt-adv-heading20867_e1be81-aa[data-kb-block=\"kb-adv-heading20867_e1be81-aa\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20867_e1be81-aa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20867_e1be81-aa[data-kb-block=\"kb-adv-heading20867_e1be81-aa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20867_e1be81-aa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20867_e1be81-aa[data-kb-block=\"kb-adv-heading20867_e1be81-aa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading20867_e1be81-aa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20867_e1be81-aa\">Implementation level<\/h3>\n\n\n\n<p>Since its launch in March 2020, the virtual social center has experienced significant growth. With over 160.000 visits to the portal, e-Rueca has received more than 30.000 inquiries and has successfully engaged with over 50.000 users. These figures demonstrate its effectiveness and the demand from the public.<\/p>\n\n\n\n<p>The initiative has also gained notable recognition in the field of social services. As a result, it was a finalist in the Social Work Awards in 2020. Additionally, it has successfully presented at various congresses and fairs related to its scope of action.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns fila mes-info animated fadeInUp slow gb-layout-columns-1 one-column gb-has-custom-background-color alignfull\" style=\"background-color:#efecec\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size gb-block-button\" style=\"font-size:20px;line-height:1.2\"><a class=\"wp-block-button__link has-text-color has-background wp-element-button\" href=\"https:\/\/e-rueca.org\/\" style=\"border-radius:5px;color:#ffffff;background-color:#3373dc;padding-top:10px;padding-right:1em;padding-bottom:10px;padding-left:1em\" target=\"_blank\" rel=\"noopener\">More information<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns post logos-colaboradors animated fadeInUp slow gb-layout-columns-3 gb-3-col-widecenter\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-0 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column gb-is-vertically-aligned-center\"><div class=\"gb-block-layout-column-inner\" style=\"text-align:center\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"202\" data-id=\"20693\" src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/logo-e-rueca-min.png\" alt=\"logo e rueca\" class=\"wp-image-20693\" srcset=\"https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/logo-e-rueca-min.png 600w, https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/logo-e-rueca-min-500x168.png 500w, https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/logo-e-rueca-min-300x101.png 300w, https:\/\/isocial.cat\/wp-content\/uploads\/2024\/01\/logo-e-rueca-min-400x135.png 400w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns fila mes-info botons-innovacio animated fadeInUp slow gb-layout-columns-2 gb-2-col-equal gb-has-custom-background-color alignfull\" style=\"background-color:#89266c\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div style=\"text-align:center\" class=\"wp-block-genesis-blocks-gb-button boto-proposa gb-block-button\"><a href=\"https:\/\/isocial.cat\/en\/propose-your-innovation\/\" class=\"gb-button gb-button-shape-rounded gb-button-size-medium\" style=\"color:#ffffff;background-color:#3373dc\">Propose your innovation<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div style=\"text-align:center\" class=\"wp-block-genesis-blocks-gb-button boto-totes gb-block-button\"><a href=\"https:\/\/isocial.cat\/en\/bank-of-innovations\/\" class=\"gb-button gb-button-shape-rounded gb-button-size-medium\" style=\"color:#ffffff;background-color:#3373dc\">See our selection of innovations<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<div id=\"Banc_dinnovacions\"  class=\"ultp-post-grid-block wp-block-ultimate-post-post-grid-1 ultp-block-def040 container--2 subhome grid-darrers-projectes animated fadeInUp slow\"><div class=\"ultp-block-wrapper\"><div class=\"ultp-loading\"><div class=\"ultp-loading-spinner\" style=\"width:100%;height:100%\"><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><\/div><\/div><div class=\"ultp-heading-filter\"><div class=\"ultp-heading-filter-in\"><div class=\"ultp-heading-wrap ultp-heading-style1 ultp-heading-left\"><p class=\"ultp-heading-inner\"><span>Banc d&#8217;innovacions<\/span><\/p><\/div><div class=\"ultp-filter-navigation\"><\/div><\/div><\/div><div class=\"ultp-block-items-wrap ultp-block-row ultp-pg1a-style1 ultp-grid1-responsive ultp-block-column-4 1 1 ultp-layout1\"><div class=\"ultp-block-item post-id-36323\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/safespace-by-enableme-digital-inclusion-disclosure-support-for-non-visible-disabilities\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"SafeSpace by\u00a0EnableMe,\u00a0Digital inclusion &amp; disclosure support for non\u2011visible disabilities\u00a0\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/02\/Enableme-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/safespace-by-enableme-digital-inclusion-disclosure-support-for-non-visible-disabilities\/\">SafeSpace by\u00a0EnableMe,\u00a0Digital inclusion &amp; disclosure support for non\u2011visible disabilities\u00a0<\/a><\/h4><div class=\"ultp-block-excerpt\">A confidential workplace tool to support disclosure and inclusion of non\u2011visible disabilities <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36297\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/speechlabel-audio-labels-increasing-everyday-accessibility\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Speechlabel, audio labels increasing everyday accessibility\u00a0\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/02\/Speechable-1-600x600.png\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/speechlabel-audio-labels-increasing-everyday-accessibility\/\">Speechlabel, audio labels increasing everyday accessibility\u00a0<\/a><\/h4><div class=\"ultp-block-excerpt\">A mobile app with voice-activated object labelling to support blind and visually impaired independence  <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36072\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/casal-tv-virtual-social-centre-for-older-people-through-interactive-television\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Un servei comunitari remot, basat en la televisi\u00f3, per reduir la solitud i promoure el benestar entre les persones grans\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/CasakTV-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/casal-tv-virtual-social-centre-for-older-people-through-interactive-television\/\">Casal TV, virtual social centre for older people through interactive television<\/a><\/h4><div class=\"ultp-block-excerpt\">A remote, television-based community service to reduce loneliness and promote well-being among older adults <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36049\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/dinder-club-a-dedicated-dating-social-plans-app-for-people-with-intellectual-disabilities\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Dinder Club, a dedicated dating &amp; social-plans app for people with intellectual disabilities\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/Dinder-Club-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/dinder-club-a-dedicated-dating-social-plans-app-for-people-with-intellectual-disabilities\/\">Dinder Club, a dedicated dating &amp; social-plans app for people with intellectual disabilities<\/a><\/h4><div class=\"ultp-block-excerpt\">Facilitating safe social, affective and romantic connections for people with intellectual disabilities<\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36031\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/aqui-la-sole-campaign-against-youth-loneliness\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Campanya de sensibilitzaci\u00f3 orientada a la joventut per abordar la soledat no desitjada a Espanya\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/Aqui-Sole-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/aqui-la-sole-campaign-against-youth-loneliness\/\">Aqu\u00ed la Sole, campaign against youth loneliness<\/a><\/h4><div class=\"ultp-block-excerpt\">A youth-oriented awareness campaign tackling unwanted loneliness in Spain <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36013\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/journeys-app-guiding-children-safely-through-the-barnahus-process\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Una eina digital interactiva per ajudar els infants a entendre i rec\u00f3rrer el proc\u00e9s Barnahus\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/Journey-App-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/journeys-app-guiding-children-safely-through-the-barnahus-process\/\">Journeys App, guiding children safely through the Barnahus process<\/a><\/h4><div class=\"ultp-block-excerpt\">An interactive digital tool to help children understand and navigate the Barnahus process<\/div><\/div><\/div><\/div><\/div><div class=\"ultp-pagination-wrap ultp-pagination-ajax-action\" data-paged=\"1\" data-expost=\"\"  data-blockid=\"def040\" data-postid=\"20867\" data-pages=\"41\" data-blockname=\"ultimate-post_post-grid-1\" data-selfpostid=\"yes\"><ul class=\"ultp-pagination\"><li class=\"ultp-prev-page-numbers\" style=\"display:none\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/20867\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\">\n  <path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.5\" d=\"m15 18-6-6 6-6\"\/>\n<\/svg>\n <\/a><\/li><li class=\"ultp-first-pages\" style=\"display:none\" data-current=\"1\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/20867\/\">1<\/a><\/li><li class=\"ultp-first-dot\"style=\"display:none\"><a href=\"#\">&#8230;<\/a><\/li><li class=\"ultp-center-item pagination-active\" data-current=\"1\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/20867\/\">1<\/a><\/li><li class=\"ultp-center-item\" data-current=\"2\" ><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/20867\/page\/2\/\">2<\/a><\/li><li class=\"ultp-center-item\" data-current=\"3\" ><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/20867\/page\/3\/\">3<\/a><\/li><li class=\"ultp-last-dot\" ><a href=\"#\">&#8230;<\/a><\/li><li class=\"ultp-last-pages\" data-current=\"41\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/20867\/page\/41\/\">41<\/a><\/li><li class=\"ultp-next-page-numbers\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/20867\/page\/2\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\">\n  <path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.5\" d=\"m9 18 6-6-6-6\"\/>\n<\/svg>\n<\/a><\/li><\/ul><\/div><\/div><div class=\"pagination-block-html\" aria-hidden=\"true\" style=\"display: none;\"><\/div><\/div>\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns footer-newsletter gb-layout-columns-1 one-column alignfull\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div class=\"wp-block-genesis-blocks-gb-columns container gb-layout-columns-1 one-column\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c, .wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c[data-kb-block=\"kb-adv-heading_4d2423-9c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c[data-kb-block=\"kb-adv-heading_4d2423-9c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c[data-kb-block=\"kb-adv-heading_4d2423-9c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_4d2423-9c titol-seccio wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_4d2423-9c\">Newsletter<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29, .wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29[data-kb-block=\"kb-adv-heading_cf2667-29\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29[data-kb-block=\"kb-adv-heading_cf2667-29\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29[data-kb-block=\"kb-adv-heading_cf2667-29\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading_cf2667-29 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_cf2667-29\">Subscribe if you want to be informed about all the trends in innovation in social services.<\/h4>\n\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>e-Rueca is a virtual social center that provides information, guidance, and support to individuals in situations of social exclusion through a multi-channel online connection.<\/p>\n","protected":false},"author":5,"featured_media":20691,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[175,125,189,143,133,163,147,191,151,131,135,129,141],"tags":[],"class_list":{"0":"post-20867","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-adolescence-youth","8":"category-bank-innovations","9":"category-cross-cutting-intervention","10":"category-information-planning","11":"category-integrated-care","12":"category-new-service","13":"category-personalization-service","14":"category-poverty-exclusion","15":"category-process-simplification","16":"category-proximity-care","17":"category-self-management-participation","18":"category-speed-up-response-times","19":"category-user-empowerment","21":"with-featured-image"},"acf":[],"taxonomy_info":{"category":[{"value":175,"label":"Adolescence 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youth","slug":"adolescence-youth","term_group":0,"term_taxonomy_id":175,"taxonomy":"category","description":"","parent":171,"count":34,"filter":"raw","term_order":"0","cat_ID":175,"category_count":34,"category_description":"","cat_name":"Adolescence and youth","category_nicename":"adolescence-youth","category_parent":171},{"term_id":125,"name":"Bank of innovations","slug":"bank-innovations","term_group":0,"term_taxonomy_id":125,"taxonomy":"category","description":"","parent":123,"count":187,"filter":"raw","term_order":"0","cat_ID":125,"category_count":187,"category_description":"","cat_name":"Bank of innovations","category_nicename":"bank-innovations","category_parent":123},{"term_id":189,"name":"Cross-cutting intervention","slug":"cross-cutting-intervention","term_group":0,"term_taxonomy_id":189,"taxonomy":"category","description":"","parent":171,"count":55,"filter":"raw","term_order":"0","cat_ID":189,"category_count":55,"category_description":"","cat_name":"Cross-cutting 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