{"id":5199,"date":"2021-12-28T11:12:00","date_gmt":"2021-12-28T10:12:00","guid":{"rendered":"https:\/\/isocial.cat\/com-esta-la-conversa-cura-trucades-massives-a-persones-grans\/"},"modified":"2022-04-21T14:03:39","modified_gmt":"2022-04-21T13:03:39","slug":"how-are-you-doing-the-conversation-heals-mass-calls-to-the-elderly","status":"publish","type":"post","link":"https:\/\/isocial.cat\/en\/how-are-you-doing-the-conversation-heals-mass-calls-to-the-elderly\/","title":{"rendered":"How are you doing? The conversation heals. Mass calls to the elderly"},"content":{"rendered":"\n<div class=\"wp-block-genesis-blocks-gb-container alignfull header--3 subhome--1 innovacio gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-container container gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<span class=\"parent--link separador animated fadeInUp slow\"><a href=\"https:\/\/isocial.cat\/en\/publications\/\">Publications<\/a> <a href=\"https:\/\/isocial.cat\/en\/bank-of-innovations\/\">Bank of innovations<\/a><\/span>\n\n\n<h1 class=\"animated fadeInUp delay-200ms slow wp-block-post-title\">How are you doing? The conversation heals. Mass calls to the elderly<\/h1>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a, .wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a[data-kb-block=\"kb-adv-heading_ab0c42-8a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a[data-kb-block=\"kb-adv-heading_ab0c42-8a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a[data-kb-block=\"kb-adv-heading_ab0c42-8a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading_ab0c42-8a entradeta animated fadeInUp slow delay-500ms wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_ab0c42-8a\">Barcelona City Council<\/h5>\n\n\n<div class=\"animated fadeInUp slow delay-1s wp-block-post-date\"><time datetime=\"2021-12-28T11:12:00+01:00\">28 December 2021<\/time><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-container container--2 subhome gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-columns fila post animated fadeInUp slow gb-layout-columns-3 gb-3-col-widecenter\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-0 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><figure class=\"img-destacada wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"object-fit:cover;\" srcset=\"https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920.jpg 1920w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920-400x267.jpg 400w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920-300x200.jpg 300w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920-1024x683.jpg 1024w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920-768x512.jpg 768w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920-1536x1024.jpg 1536w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920-1200x800.jpg 1200w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920-600x400.jpg 600w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/woman-geacbf86d0_1920-1400x933.jpg 1400w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n<p class=\"has-text-align-center caption\">Image from Pixabay.<\/p>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-container contingut-post gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<p class=\"lead-text has-large-font-size\">The Barcelona City Council\u2019s Directorate for Ageing and Cures promoted this project with the coordination of the Department for the Promotion of Older People and the Directorate for Social Innovation, to take an interest in the emotional well-being of people aged 70-84 who were not linked to municipal services in the context of the COVID-19 pandemic and to inform them, when necessary, about existing resources that could improve their emotional state and their social isolation and\/or loneliness.<\/p>\n\n\n\n<p>Throughout the entire project, between June 2020 and July 2021, 53,382 people aged 70-84 were called automatically via 227,153 automated calls. Of the people called, 5,433 responded that they did want someone representing the City Council to call them personally on the phone. As a result of this, 7,961 personal calls were made, in which a telephone conversation was held with 4,714 people, filling out a form of 16 diagnostic questions (about loneliness or social isolation, sadness, anxiety, worries, information needs, etc.) to 4,360 people.<\/p>\n\n\n\n<p>Verbio, a conversational technology company, using artificial intelligence and natural language processing, made the automated phone calls. Fundaci\u00f3n Avism\u00f3n, with expertise and sensitivity in the care and support of elderly people, was in charge of making the personal phone calls and providing information and guidance. And the Fundaci\u00f3n Salud y Persona attended to 168 people expressing emotional distress, with professional psychologists by telephone (approximately 3 calls per person referred).<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/ajbcn2017videoscomunicacio.s3.eu-west-1.amazonaws.com\/PREMSA\/210803_AV_DeclaServeiITuComEstas\/210803_AV_DeclaServeiITuComEstas_Brut.mp4\"><\/video><\/figure>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"background-color:#f7f5f5\" class=\"wp-block-genesis-blocks-gb-container alignfull post-info-relacionada animated fadeInUp slow gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-columns fila container gb-layout-columns-3 gb-3-col-equal\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-4 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98, .wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98[data-kb-block=\"kb-adv-heading_a40d6e-98\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98[data-kb-block=\"kb-adv-heading_a40d6e-98\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98[data-kb-block=\"kb-adv-heading_a40d6e-98\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_a40d6e-98 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_a40d6e-98\">Characteristics of innovation<\/h3>\n\n\n<div class=\"taxonomy-category focusinnovacio wp-block-post-terms\"><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/scope-of-intervention\/aging\/\" rel=\"tag\">Aging<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/\" rel=\"tag\">Bank of innovations<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/fully-inclusive-cities\/\" rel=\"tag\">Fully inclusive cities<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/information-planning\/\" rel=\"tag\">Information and planning<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/\" rel=\"tag\">Lab<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/link-community\/\" rel=\"tag\">Link with the community<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/personalization-service\/\" rel=\"tag\">Personalization of the service<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/prediction-prevention\/\" rel=\"tag\">Prediction and prevention<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/proximity-care\/\" rel=\"tag\">Proximity care<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/type-of-initiative\/temporary-activity\/\" rel=\"tag\">Temporary activity<\/a><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b, .wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b[data-kb-block=\"kb-adv-heading_7f9662-6b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b[data-kb-block=\"kb-adv-heading_7f9662-6b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b[data-kb-block=\"kb-adv-heading_7f9662-6b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_7f9662-6b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_7f9662-6b\">Location<\/h3>\n\n\n\n<p>Barcelona<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df, .wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df[data-kb-block=\"kb-adv-heading_1952e4-df\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df[data-kb-block=\"kb-adv-heading_1952e4-df\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df[data-kb-block=\"kb-adv-heading_1952e4-df\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_1952e4-df wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_1952e4-df\">Partners\/Funders<\/h3>\n\n\n\n<p>Fundaci\u00f3 Avism\u00f3n, Verbio i Fundaci\u00f3 Salut i Persona<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns fila container gb-layout-columns-3 gb-3-col-equal\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-4 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8, .wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8[data-kb-block=\"kb-adv-heading_83f403-f8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8[data-kb-block=\"kb-adv-heading_83f403-f8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8[data-kb-block=\"kb-adv-heading_83f403-f8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_83f403-f8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_83f403-f8\">Genesis<\/h3>\n\n\n\n<p>The project was born in the context of the Covid-19 health crisis from the conviction that active listening and conversation heal and accompany, make people feel that other people care about them, thus recognising their dignity and boosting their self-esteem. The aim was to address people who would not have approached the municipality or social organisations on their own, and to help them to open up and find out more about existing resources. Although information about resources and services is available to everyone, the conversation and the expression of concerns and needs allows the person to discover and guide them to the most appropriate resource for their needs.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19, .wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19[data-kb-block=\"kb-adv-heading_807bd5-19\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19[data-kb-block=\"kb-adv-heading_807bd5-19\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19[data-kb-block=\"kb-adv-heading_807bd5-19\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_807bd5-19 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_807bd5-19\">Level of implementation<\/h3>\n\n\n\n<p>The following data was obtained from the calls:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>32.1% of the callers were living alone.<\/li><li>9.1% said they felt lonely.<\/li><li>3.2% had no one to turn to for support in case of problems or needs.<\/li><li>24.3% reported that their mood had worsened in the last few months. 7% of people reported feeling unwell.<\/li><li>16.9% reported that they had felt sad in the last 7 days.<\/li><li>23% of the callers were informed of resources.<\/li><li>3.6% of callers were referred to the Salud y Persona Foundation for up to 3 free counselling calls.<\/li><li>94.8% said they were grateful for the call.<\/li><\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns fila mes-info animated fadeInUp slow gb-layout-columns-1 one-column gb-has-custom-background-color alignfull\" style=\"background-color:#efecec\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div style=\"text-align:center\" class=\"wp-block-genesis-blocks-gb-button gb-block-button\"><a href=\"https:\/\/www.barcelona.cat\/ciutatcuidadora\/ca\/noticia\/el-164-de-les-persones-grans-que-viuen-a-la-ciutat-se-senten-tristes-2_1095338\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"gb-button gb-button-shape-rounded gb-button-size-medium\" style=\"color:#ffffff;background-color:#3373dc\">Further information<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns post logos-colaboradors animated fadeInUp slow gb-layout-columns-3 gb-3-col-widecenter\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-0 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>#kt-layout-id_d66a4e-05 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_d66a4e-05 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_d66a4e-05 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}#kt-layout-id_d66a4e-05 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_d66a4e-05 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_d66a4e-05 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout aligncenter fila-logos innovacions\"><div id=\"kt-layout-id_d66a4e-05\" class=\"kt-row-layout-inner kt-layout-id_d66a4e-05\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_cd3fbc-88 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_cd3fbc-88 > .kt-inside-inner-col,.kadence-column_cd3fbc-88 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_cd3fbc-88 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_cd3fbc-88 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_cd3fbc-88 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_cd3fbc-88 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_cd3fbc-88{text-align:left;}.kadence-column_cd3fbc-88{position:relative;}@media all and (max-width: 1024px){.kadence-column_cd3fbc-88 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_cd3fbc-88 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-3 kadence-column_cd3fbc-88\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"372\" height=\"100\" src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/logo-ajuntament-barcelona.png\" alt=\"Ajuntament de Barcelona\" class=\"wp-image-1821\" srcset=\"https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/logo-ajuntament-barcelona.png 372w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/logo-ajuntament-barcelona-300x81.png 300w\" sizes=\"auto, (max-width: 372px) 100vw, 372px\" \/><\/figure><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns fila mes-info botons-innovacio animated fadeInUp slow gb-layout-columns-2 gb-2-col-equal gb-has-custom-background-color alignfull\" style=\"background-color:#89266c\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div style=\"text-align:center\" class=\"wp-block-genesis-blocks-gb-button boto-proposa gb-block-button\"><a href=\"https:\/\/isocial.cat\/en\/propose-your-innovation\/\" class=\"gb-button gb-button-shape-rounded gb-button-size-medium\" style=\"color:#ffffff;background-color:#3373dc\">Propose your innovation<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div style=\"text-align:center\" class=\"wp-block-genesis-blocks-gb-button boto-totes gb-block-button\"><a href=\"https:\/\/isocial.cat\/en\/bank-of-innovations\/\" class=\"gb-button gb-button-shape-rounded gb-button-size-medium\" style=\"color:#ffffff;background-color:#3373dc\">See our selection of innovations<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<div  class=\"ultp-post-grid-block wp-block-ultimate-post-post-grid-1 ultp-block-8b54a7 container--2 subhome grid-darrers-projectes animated fadeInUp slow\"><div class=\"ultp-block-wrapper\"><div class=\"ultp-loading\"><div class=\"ultp-loading-spinner\" style=\"width:100%;height:100%\"><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><\/div><\/div><div class=\"ultp-heading-filter\"><div class=\"ultp-heading-filter-in\"><div class=\"ultp-heading-wrap ultp-heading-style1 ultp-heading-left\"><p class=\"ultp-heading-inner\"><span>Banc d&#8217;innovacions<\/span><\/p><\/div><div class=\"ultp-filter-navigation\"><\/div><\/div><\/div><div class=\"ultp-block-items-wrap ultp-block-row ultp-pg1a-style1 ultp-grid1-responsive ultp-block-column-4 1 1 ultp-layout1\"><div class=\"ultp-block-item post-id-36323\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/safespace-by-enableme-digital-inclusion-disclosure-support-for-non-visible-disabilities\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"SafeSpace by\u00a0EnableMe,\u00a0Digital inclusion &amp; disclosure support for non\u2011visible disabilities\u00a0\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/02\/Enableme-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/safespace-by-enableme-digital-inclusion-disclosure-support-for-non-visible-disabilities\/\">SafeSpace by\u00a0EnableMe,\u00a0Digital inclusion &amp; disclosure support for non\u2011visible disabilities\u00a0<\/a><\/h4><div class=\"ultp-block-excerpt\">A confidential workplace tool to support disclosure and inclusion of non\u2011visible disabilities <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36297\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/speechlabel-audio-labels-increasing-everyday-accessibility\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Speechlabel, audio labels increasing everyday accessibility\u00a0\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/02\/Speechable-1-600x600.png\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/speechlabel-audio-labels-increasing-everyday-accessibility\/\">Speechlabel, audio labels increasing everyday accessibility\u00a0<\/a><\/h4><div class=\"ultp-block-excerpt\">A mobile app with voice-activated object labelling to support blind and visually impaired independence  <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36072\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/casal-tv-virtual-social-centre-for-older-people-through-interactive-television\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Un servei comunitari remot, basat en la televisi\u00f3, per reduir la solitud i promoure el benestar entre les persones grans\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/CasakTV-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/casal-tv-virtual-social-centre-for-older-people-through-interactive-television\/\">Casal TV, virtual social centre for older people through interactive television<\/a><\/h4><div class=\"ultp-block-excerpt\">A remote, television-based community service to reduce loneliness and promote well-being among older adults <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36049\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/dinder-club-a-dedicated-dating-social-plans-app-for-people-with-intellectual-disabilities\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Dinder Club, a dedicated dating &amp; social-plans app for people with intellectual disabilities\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/Dinder-Club-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/dinder-club-a-dedicated-dating-social-plans-app-for-people-with-intellectual-disabilities\/\">Dinder Club, a dedicated dating &amp; social-plans app for people with intellectual disabilities<\/a><\/h4><div class=\"ultp-block-excerpt\">Facilitating safe social, affective and romantic connections for people with intellectual disabilities<\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36031\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/aqui-la-sole-campaign-against-youth-loneliness\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Campanya de sensibilitzaci\u00f3 orientada a la joventut per abordar la soledat no desitjada a Espanya\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/Aqui-Sole-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/aqui-la-sole-campaign-against-youth-loneliness\/\">Aqu\u00ed la Sole, campaign against youth loneliness<\/a><\/h4><div class=\"ultp-block-excerpt\">A youth-oriented awareness campaign tackling unwanted loneliness in Spain <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36013\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/journeys-app-guiding-children-safely-through-the-barnahus-process\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Una eina digital interactiva per ajudar els infants a entendre i rec\u00f3rrer el proc\u00e9s Barnahus\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/Journey-App-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/journeys-app-guiding-children-safely-through-the-barnahus-process\/\">Journeys App, guiding children safely through the Barnahus process<\/a><\/h4><div class=\"ultp-block-excerpt\">An interactive digital tool to help children understand and navigate the Barnahus process<\/div><\/div><\/div><\/div><\/div><div class=\"ultp-pagination-wrap ultp-pagination-ajax-action\" data-paged=\"1\" data-expost=\"\"  data-blockid=\"8b54a7\" data-postid=\"5199\" data-pages=\"41\" data-blockname=\"ultimate-post_post-grid-1\" data-selfpostid=\"no\"><ul class=\"ultp-pagination\"><li class=\"ultp-prev-page-numbers\" style=\"display:none\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/5199\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\">\n  <path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.5\" d=\"m15 18-6-6 6-6\"\/>\n<\/svg>\n <\/a><\/li><li class=\"ultp-first-pages\" 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class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c, .wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c[data-kb-block=\"kb-adv-heading_4d2423-9c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c[data-kb-block=\"kb-adv-heading_4d2423-9c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c[data-kb-block=\"kb-adv-heading_4d2423-9c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_4d2423-9c titol-seccio wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_4d2423-9c\">Newsletter<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29, .wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29[data-kb-block=\"kb-adv-heading_cf2667-29\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29[data-kb-block=\"kb-adv-heading_cf2667-29\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29[data-kb-block=\"kb-adv-heading_cf2667-29\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading_cf2667-29 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_cf2667-29\">Subscribe if you want to be informed about all the trends in innovation in social services.<\/h4>\n\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>How are you doing? The conversation heals. Mass calls to the elderly.<\/p>\n","protected":false},"author":1,"featured_media":3011,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[181,125,137,143,123,155,147,149,131,159],"tags":[],"class_list":{"0":"post-5199","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-aging","8":"category-bank-innovations","9":"category-fully-inclusive-cities","10":"category-information-planning","11":"category-innovation","12":"category-link-community","13":"category-personalization-service","14":"category-prediction-prevention","15":"category-proximity-care","16":"category-temporary-activity","18":"with-featured-image"},"acf":[],"taxonomy_info":{"category":[{"value":181,"label":"Aging"},{"value":125,"label":"Bank 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