{"id":5357,"date":"2021-09-15T10:21:00","date_gmt":"2021-09-15T09:21:00","guid":{"rendered":"https:\/\/isocial.cat\/dpr-eina-intelligent-per-facilitar-la-feina-dels-les-professionals-datencio-primaria-de-serveis-socials\/"},"modified":"2022-04-21T17:04:21","modified_gmt":"2022-04-21T16:04:21","slug":"dpr-a-smart-tool-to-facilitate-the-work-of-primary-care-social-service-professionals","status":"publish","type":"post","link":"https:\/\/isocial.cat\/en\/dpr-a-smart-tool-to-facilitate-the-work-of-primary-care-social-service-professionals\/","title":{"rendered":"DPR, a smart tool to facilitate the work of primary care social service professionals"},"content":{"rendered":"\n<div class=\"wp-block-genesis-blocks-gb-container alignfull header--3 subhome--1 innovacio gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-container container gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<span class=\"parent--link separador animated fadeInUp slow\"><a href=\"https:\/\/isocial.cat\/en\/publications\/\">Publications<\/a> <a href=\"https:\/\/isocial.cat\/en\/bank-of-innovations\/\">Bank of innovations<\/a><\/span>\n\n\n<h1 class=\"animated fadeInUp delay-200ms slow wp-block-post-title\">DPR, a smart tool to facilitate the work of primary care social service professionals<\/h1>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a, .wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a[data-kb-block=\"kb-adv-heading_ab0c42-8a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a[data-kb-block=\"kb-adv-heading_ab0c42-8a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_ab0c42-8a[data-kb-block=\"kb-adv-heading_ab0c42-8a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading_ab0c42-8a entradeta animated fadeInUp slow delay-500ms wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_ab0c42-8a\">Institut Municipal de Serveis Socials de l\u2019Ajuntament de Barcelona (Barcelona City Council Municipal Institute of Social Services)<\/h5>\n\n\n<div class=\"animated fadeInUp slow delay-1s wp-block-post-date\"><time datetime=\"2021-09-15T10:21:00+02:00\">15 September 2021<\/time><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-container container--2 subhome gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-columns fila post animated fadeInUp slow gb-layout-columns-3 gb-3-col-widecenter\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-0 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><figure class=\"img-destacada wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1278\" height=\"853\" src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/ss.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"object-fit:cover;\" srcset=\"https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/ss.jpg 1278w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/ss-400x267.jpg 400w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/ss-300x200.jpg 300w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/ss-1024x683.jpg 1024w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/ss-768x513.jpg 768w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/ss-1200x801.jpg 1200w, https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/ss-600x400.jpg 600w\" sizes=\"auto, (max-width: 1278px) 100vw, 1278px\" \/><\/figure>\n\n\n<p class=\"has-text-align-center caption\">Picture by Sora Shimazaki on\u00a0<a href=\"https:\/\/www.pexels.com\/ca-es\/foto\/home-dona-escriptori-portatil-5668858\/?utm_content=attributionCopyText&amp;utm_medium=referral&amp;utm_source=pexels\" target=\"_blank\" rel=\"noreferrer noopener\">Pexels<\/a><\/p>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-container contingut-post gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<p class=\"lead-text has-large-font-size\">Artificial Intelligence tool to support primary care professionals for social services. Analyzes cases and advises the professional workers to respond to the attended people. The primary care worker who serves a visit, after transcribing on the computer his notes about the most important person in the interview, pressing a button obtains in a few seconds from the DPR system (Requires, Problems, Resources in catalan) a recommendation on the response to give or the action to be undertaken.<\/p>\n\n\n\n<p>DPR processes the annotations of the social worker, classifies the problem and the person\u2019s request, and suggests to the professional the answer to give, according to the resources and services the institution can offer or advise. This \u201cintelligent\u201d system allows social professionals to respond more quickly, more safely and objectively to the user, and users to receive a clear diagnosis with high accuracy reliability.<\/p>\n\n\n\n<p>This tool that automatizes the process of typifying the demands received by social service centers has been trained using machine learning techniques from the data of 300,000 interviews conducted by the social services of Barcelona City Council in previous years.<\/p>\n\n\n\n<p>The DPR system is thus a tool of \u201ccollective intelligence\u201d, which does not replace the decisions of social professionals, but provides them with guidance based on the collective experience of previous years and leaves the final decision on the response to each case or situation in their hands.<\/p>\n\n\n\n<p>It is a pioneer tool in Spain which, in addition to supporting decision-making and providing guidance to professionals, makes it possible to improve the planning of resources and services of the administration.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"background-color:#f7f5f5\" class=\"wp-block-genesis-blocks-gb-container alignfull post-info-relacionada animated fadeInUp slow gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-columns fila container gb-layout-columns-3 gb-3-col-equal\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-4 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98, .wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98[data-kb-block=\"kb-adv-heading_a40d6e-98\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98[data-kb-block=\"kb-adv-heading_a40d6e-98\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_a40d6e-98[data-kb-block=\"kb-adv-heading_a40d6e-98\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_a40d6e-98 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_a40d6e-98\">Characteristics of innovation<\/h3>\n\n\n<div class=\"taxonomy-category focusinnovacio wp-block-post-terms\"><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/\" rel=\"tag\">Bank of innovations<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/scope-of-intervention\/cross-cutting-intervention\/\" rel=\"tag\">Cross-cutting intervention<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/information-planning\/\" rel=\"tag\">Information and planning<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/\" rel=\"tag\">Lab<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/type-of-initiative\/new-service\/\" rel=\"tag\">New service<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/type-of-initiative\/new-technological-tool\/\" rel=\"tag\">New technological tool<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/personalization-service\/\" rel=\"tag\">Personalization of the service<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/prediction-prevention\/\" rel=\"tag\">Prediction and prevention<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/process-simplification\/\" rel=\"tag\">Process simplification<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/proximity-care\/\" rel=\"tag\">Proximity care<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/isocial.cat\/en\/category\/innovation\/bank-innovations\/goals\/speed-up-response-times\/\" rel=\"tag\">Speed up response times<\/a><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b, .wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b[data-kb-block=\"kb-adv-heading_7f9662-6b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b[data-kb-block=\"kb-adv-heading_7f9662-6b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_7f9662-6b[data-kb-block=\"kb-adv-heading_7f9662-6b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_7f9662-6b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_7f9662-6b\">Location<\/h3>\n\n\n\n<p>Barcelona<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df, .wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df[data-kb-block=\"kb-adv-heading_1952e4-df\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df[data-kb-block=\"kb-adv-heading_1952e4-df\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_1952e4-df[data-kb-block=\"kb-adv-heading_1952e4-df\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_1952e4-df wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_1952e4-df\">Partners\/Funders<\/h3>\n\n\n\n<p>Barcelona City Council<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns fila container gb-layout-columns-3 gb-3-col-equal\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-4 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8, .wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8[data-kb-block=\"kb-adv-heading_83f403-f8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8[data-kb-block=\"kb-adv-heading_83f403-f8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_83f403-f8[data-kb-block=\"kb-adv-heading_83f403-f8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_83f403-f8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_83f403-f8\">Genesis<\/h3>\n\n\n\n<p>The creation of this tool arose in the Barcelona City Council with the aim of reducing the hours of primary care professionals for social services intended for management, and thus increasing the time devoted to social care. Through artificial intelligence, the machine read anonymized conversations and comments from the hundreds of social workers in Barcelona in previous years, and because many interviews are repetitive and problems resemble, through machine learning techniques it trained to classify situations, demands and possible responses, until it became able to suggest in each case the best response from what it had learned.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19, .wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19[data-kb-block=\"kb-adv-heading_807bd5-19\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19[data-kb-block=\"kb-adv-heading_807bd5-19\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_807bd5-19[data-kb-block=\"kb-adv-heading_807bd5-19\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_807bd5-19 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_807bd5-19\">Level of implementation<\/h3>\n\n\n\n<p>Barcelona City Council first conducted a pilot test of the DPR system at social service centres in the neighborhoods of the Verneda, Sant Gervasi and Casc Antic. And in view of the good results achieved, the realization of the city\u2019s other social services centers is peaceful. The goal is to streamline the first 50,000 interviews that municipal social services perform each year on the most diverse issues.<\/p>\n\n\n\n<p>Currently, work is also being done on new versions of this tool that allow social professionals to write interview reports through voice and automatically become text, as well as using the DPR to help detect hidden problems, such as situations of male violence.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns fila mes-info animated fadeInUp slow gb-layout-columns-1 one-column gb-has-custom-background-color alignfull\" style=\"background-color:#efecec\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div style=\"text-align:center\" class=\"wp-block-genesis-blocks-gb-button gb-block-button\"><a href=\"https:\/\/ajuntament.barcelona.cat\/mesames\/noticia\/posem-en-marxa-una-prova-pilot-dintel%C2%B7ligencia-col%C2%B7lectiva-a-tres-centres-de-serveis-socials\/\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"gb-button gb-button-shape-rounded gb-button-size-medium\" style=\"color:#ffffff;background-color:#3373dc\">Further information<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns post logos-colaboradors innovacions animated fadeInUp slow gb-layout-columns-3 gb-3-col-widecenter\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-0 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>#kt-layout-id_d66a4e-05 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_d66a4e-05 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_d66a4e-05 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}#kt-layout-id_d66a4e-05 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_d66a4e-05 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_d66a4e-05 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout aligncenter fila-logos innovacions\"><div id=\"kt-layout-id_d66a4e-05\" class=\"kt-row-layout-inner kt-layout-id_d66a4e-05\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_cd3fbc-88 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_cd3fbc-88 > .kt-inside-inner-col,.kadence-column_cd3fbc-88 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_cd3fbc-88 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_cd3fbc-88 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_cd3fbc-88 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_cd3fbc-88 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_cd3fbc-88{text-align:left;}.kadence-column_cd3fbc-88{position:relative;}@media all and (max-width: 1024px){.kadence-column_cd3fbc-88 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_cd3fbc-88 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_cd3fbc-88\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"290\" height=\"100\" src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2022\/03\/logo-ajuntament-barcelona-drets-socials.png\" alt=\"Ajuntament de Barcelona \u00c0rea de drets socials\" class=\"wp-image-438\"\/><\/figure><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns fila mes-info botons-innovacio animated fadeInUp slow gb-layout-columns-2 gb-2-col-equal gb-has-custom-background-color alignfull\" style=\"background-color:#89266c\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div style=\"text-align:center\" class=\"wp-block-genesis-blocks-gb-button boto-proposa gb-block-button\"><a href=\"https:\/\/isocial.cat\/en\/propose-your-innovation\/\" class=\"gb-button gb-button-shape-rounded gb-button-size-medium\" style=\"color:#ffffff;background-color:#3373dc\">Propose your innovation<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<div style=\"text-align:center\" class=\"wp-block-genesis-blocks-gb-button boto-totes gb-block-button\"><a href=\"https:\/\/isocial.cat\/en\/bank-of-innovations\/\" class=\"gb-button gb-button-shape-rounded gb-button-size-medium\" style=\"color:#ffffff;background-color:#3373dc\">See our selection of innovations<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<div  class=\"ultp-post-grid-block wp-block-ultimate-post-post-grid-1 ultp-block-379b9c container--2 subhome grid-darrers-projectes animated fadeInUp slow\"><div class=\"ultp-block-wrapper\"><div class=\"ultp-loading\"><div class=\"ultp-loading-spinner\" style=\"width:100%;height:100%\"><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><\/div><\/div><div class=\"ultp-heading-filter\"><div class=\"ultp-heading-filter-in\"><div class=\"ultp-heading-wrap ultp-heading-style1 ultp-heading-left\"><p class=\"ultp-heading-inner\"><span>Banc d&#8217;innovacions<\/span><\/p><\/div><div class=\"ultp-filter-navigation\"><\/div><\/div><\/div><div class=\"ultp-block-items-wrap ultp-block-row ultp-pg1a-style1 ultp-grid1-responsive ultp-block-column-4 1 1 ultp-layout1\"><div class=\"ultp-block-item post-id-36323\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/safespace-by-enableme-digital-inclusion-disclosure-support-for-non-visible-disabilities\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"SafeSpace by\u00a0EnableMe,\u00a0Digital inclusion &amp; disclosure support for non\u2011visible disabilities\u00a0\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/02\/Enableme-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/safespace-by-enableme-digital-inclusion-disclosure-support-for-non-visible-disabilities\/\">SafeSpace by\u00a0EnableMe,\u00a0Digital inclusion &amp; disclosure support for non\u2011visible disabilities\u00a0<\/a><\/h4><div class=\"ultp-block-excerpt\">A confidential workplace tool to support disclosure and inclusion of non\u2011visible disabilities <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36297\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/speechlabel-audio-labels-increasing-everyday-accessibility\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Speechlabel, audio labels increasing everyday accessibility\u00a0\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/02\/Speechable-1-600x600.png\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/speechlabel-audio-labels-increasing-everyday-accessibility\/\">Speechlabel, audio labels increasing everyday accessibility\u00a0<\/a><\/h4><div class=\"ultp-block-excerpt\">A mobile app with voice-activated object labelling to support blind and visually impaired independence  <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36072\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/casal-tv-virtual-social-centre-for-older-people-through-interactive-television\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Un servei comunitari remot, basat en la televisi\u00f3, per reduir la solitud i promoure el benestar entre les persones grans\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/CasakTV-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/casal-tv-virtual-social-centre-for-older-people-through-interactive-television\/\">Casal TV, virtual social centre for older people through interactive television<\/a><\/h4><div class=\"ultp-block-excerpt\">A remote, television-based community service to reduce loneliness and promote well-being among older adults <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36049\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/dinder-club-a-dedicated-dating-social-plans-app-for-people-with-intellectual-disabilities\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Dinder Club, a dedicated dating &amp; social-plans app for people with intellectual disabilities\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/Dinder-Club-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/dinder-club-a-dedicated-dating-social-plans-app-for-people-with-intellectual-disabilities\/\">Dinder Club, a dedicated dating &amp; social-plans app for people with intellectual disabilities<\/a><\/h4><div class=\"ultp-block-excerpt\">Facilitating safe social, affective and romantic connections for people with intellectual disabilities<\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36031\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/aqui-la-sole-campaign-against-youth-loneliness\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Campanya de sensibilitzaci\u00f3 orientada a la joventut per abordar la soledat no desitjada a Espanya\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/Aqui-Sole-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/aqui-la-sole-campaign-against-youth-loneliness\/\">Aqu\u00ed la Sole, campaign against youth loneliness<\/a><\/h4><div class=\"ultp-block-excerpt\">A youth-oriented awareness campaign tackling unwanted loneliness in Spain <\/div><\/div><\/div><\/div><div class=\"ultp-block-item post-id-36013\"><div class=\"ultp-block-content-wrap\"><div class=\"ultp-block-image ultp-block-image-zoomIn\"><a href=\"https:\/\/isocial.cat\/en\/journeys-app-guiding-children-safely-through-the-barnahus-process\/\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\"  class=\"ultp-block-image-content\"  alt=\"Una eina digital interactiva per ajudar els infants a entendre i rec\u00f3rrer el proc\u00e9s Barnahus\"  src=\"https:\/\/isocial.cat\/wp-content\/uploads\/2026\/01\/Journey-App-1-600x600.jpg\" \/><\/a><\/div><div class=\"ultp-block-content\"><h4 class=\"ultp-block-title \"><a href=\"https:\/\/isocial.cat\/en\/journeys-app-guiding-children-safely-through-the-barnahus-process\/\">Journeys App, guiding children safely through the Barnahus process<\/a><\/h4><div class=\"ultp-block-excerpt\">An interactive digital tool to help children understand and navigate the Barnahus process<\/div><\/div><\/div><\/div><\/div><div class=\"ultp-pagination-wrap ultp-pagination-ajax-action\" data-paged=\"1\" data-expost=\"\"  data-blockid=\"379b9c\" data-postid=\"5357\" data-pages=\"41\" data-blockname=\"ultimate-post_post-grid-1\" data-selfpostid=\"no\"><ul class=\"ultp-pagination\"><li class=\"ultp-prev-page-numbers\" style=\"display:none\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/5357\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\">\n  <path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.5\" d=\"m15 18-6-6 6-6\"\/>\n<\/svg>\n <\/a><\/li><li class=\"ultp-first-pages\" style=\"display:none\" data-current=\"1\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/5357\/\">1<\/a><\/li><li class=\"ultp-first-dot\"style=\"display:none\"><a href=\"#\">&#8230;<\/a><\/li><li class=\"ultp-center-item pagination-active\" data-current=\"1\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/5357\/\">1<\/a><\/li><li class=\"ultp-center-item\" data-current=\"2\" ><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/5357\/page\/2\/\">2<\/a><\/li><li class=\"ultp-center-item\" data-current=\"3\" ><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/5357\/page\/3\/\">3<\/a><\/li><li class=\"ultp-last-dot\" ><a href=\"#\">&#8230;<\/a><\/li><li class=\"ultp-last-pages\" data-current=\"41\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/5357\/page\/41\/\">41<\/a><\/li><li class=\"ultp-next-page-numbers\"><a href=\"https:\/\/isocial.cat\/en\/wp-json\/wp\/v2\/posts\/5357\/page\/2\/\"><svg 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class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c, .wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c[data-kb-block=\"kb-adv-heading_4d2423-9c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c[data-kb-block=\"kb-adv-heading_4d2423-9c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_4d2423-9c[data-kb-block=\"kb-adv-heading_4d2423-9c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_4d2423-9c titol-seccio wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_4d2423-9c\">Newsletter<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29, .wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29[data-kb-block=\"kb-adv-heading_cf2667-29\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29[data-kb-block=\"kb-adv-heading_cf2667-29\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_cf2667-29[data-kb-block=\"kb-adv-heading_cf2667-29\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading_cf2667-29 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_cf2667-29\">Subscribe if you want to be informed about all the trends in innovation in social services.<\/h4>\n\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The system processes the social worker&#8217;s annotations, classifies the problem and demand of the person interviewed, and suggests a response.<\/p>\n","protected":false},"author":1,"featured_media":3095,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[125,189,143,123,163,165,147,149,151,131,129],"tags":[],"class_list":{"0":"post-5357","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-bank-innovations","8":"category-cross-cutting-intervention","9":"category-information-planning","10":"category-innovation","11":"category-new-service","12":"category-new-technological-tool","13":"category-personalization-service","14":"category-prediction-prevention","15":"category-process-simplification","16":"category-proximity-care","17":"category-speed-up-response-times","19":"with-featured-image"},"acf":[],"taxonomy_info":{"category":[{"value":125,"label":"Bank 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