{"id":20034,"date":"2023-11-20T12:45:24","date_gmt":"2023-11-20T11:45:24","guid":{"rendered":"https:\/\/isocial.cat\/reembolsos_devoluciones\/"},"modified":"2023-11-22T21:32:33","modified_gmt":"2023-11-22T20:32:33","slug":"reembolsos_devoluciones","status":"publish","type":"page","link":"https:\/\/isocial.cat\/eu\/reembolsos_devoluciones\/","title":{"rendered":"Pol\u00edtica de cambios y devoluciones"},"content":{"rendered":"\n<div class=\"wp-block-genesis-blocks-gb-container alignfull header--2 subhome--1 gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-container container gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\"><h1 class=\"animated fadeInUp slow wp-block-post-title\">Pol\u00edtica de cambios y devoluciones<\/h1><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-container container--2 subhome gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<div class=\"wp-block-genesis-blocks-gb-columns fila post animated fadeInUp slow delay-500ms gb-layout-columns-3 gb-3-col-widecenter\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-0 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading20034_4b3355-fb, .wp-block-kadence-advancedheading.kt-adv-heading20034_4b3355-fb[data-kb-block=\"kb-adv-heading20034_4b3355-fb\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20034_4b3355-fb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20034_4b3355-fb[data-kb-block=\"kb-adv-heading20034_4b3355-fb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20034_4b3355-fb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20034_4b3355-fb[data-kb-block=\"kb-adv-heading20034_4b3355-fb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading20034_4b3355-fb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20034_4b3355-fb\">Formas de pago<\/h2>\n\n\n\n<p>Las formas de pago admitidas en la tienda online son:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tarjeta de cr\u00e9dito<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading20034_af4901-13, .wp-block-kadence-advancedheading.kt-adv-heading20034_af4901-13[data-kb-block=\"kb-adv-heading20034_af4901-13\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20034_af4901-13 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20034_af4901-13[data-kb-block=\"kb-adv-heading20034_af4901-13\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20034_af4901-13 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20034_af4901-13[data-kb-block=\"kb-adv-heading20034_af4901-13\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading20034_af4901-13 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20034_af4901-13\">Desistimiento<\/h2>\n\n\n\n<p>En base a lo dispuesto en el art. 103 de la Ley General para la Defensa de los Consumidores y Usuarios, se excluye el derecho de desistimiento debido al siguiente motivo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Suministro de contenido digital que no se presta en un soporte material, habiendo comenzado la ejecuci\u00f3n del servicio.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading20034_ba7c44-c6, .wp-block-kadence-advancedheading.kt-adv-heading20034_ba7c44-c6[data-kb-block=\"kb-adv-heading20034_ba7c44-c6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20034_ba7c44-c6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20034_ba7c44-c6[data-kb-block=\"kb-adv-heading20034_ba7c44-c6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20034_ba7c44-c6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20034_ba7c44-c6[data-kb-block=\"kb-adv-heading20034_ba7c44-c6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading20034_ba7c44-c6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20034_ba7c44-c6\">Pol\u00edtica de cambios y devoluciones<\/h2>\n\n\n\n<p>Para solicitar un cambio de producto, el cliente debe contactar con atenci\u00f3n al cliente dentro de los posteriores a la recepci\u00f3n del pedido.<\/p>\n\n\n\n<p>En caso de devoluciones, los gastos de env\u00edo y recogida ser\u00e1n de cuenta.<\/p>\n\n\n\n<p>En caso de que el producto a cambiar tenga un mayor precio al comprado anteriormente, el cliente deber\u00e1 abonar la diferencia del valor. Si por el contrario, el nuevo producto tiene un precio menor al anteriormente comprado, no se devolver\u00e1 la diferencia del importe en efectivo, sino que se realizar\u00e1 en forma de cheque regalo para utilizar en su pr\u00f3xima compra.<\/p>\n\n\n\n<p>Para gestionar cualquier tipo de devoluci\u00f3n o cambio de productos comprados en https:\/\/isocial.cat p\u00f3ngase en contacto con nuestro servicio de Atenci\u00f3n al Cliente.<\/p>\n\n\n\n<p>El cliente deber\u00e1 indicarnos el n\u00famero de pedido y le diremos exactamente todos los pasos a seguir.<\/p>\n\n\n\n<p>Le informamos tambi\u00e9n que no aceptaremos cambios o devoluciones que no hayan sido previamente comunicados por las v\u00edas indicadas.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading20034_5ace66-58, .wp-block-kadence-advancedheading.kt-adv-heading20034_5ace66-58[data-kb-block=\"kb-adv-heading20034_5ace66-58\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20034_5ace66-58 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading20034_5ace66-58[data-kb-block=\"kb-adv-heading20034_5ace66-58\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading20034_5ace66-58 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading20034_5ace66-58[data-kb-block=\"kb-adv-heading20034_5ace66-58\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading20034_5ace66-58 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20034_5ace66-58\">Servicio de atenci\u00f3n al cliente<\/h2>\n\n\n\n<p>El cliente podr\u00e1 cancelar el pedido sin cargo alguno y sin aportar ninguna raz\u00f3n, debiendo contactar lo antes posible con atenci\u00f3n al cliente al tel\u00e9fono: +34935473973, oa trav\u00e9s de la siguiente direcci\u00f3n de correo electr\u00f3nico: isocial@isocial.cat, cuyo horario de atenci\u00f3n al p\u00fablico es de: 9 a 18 horas.<\/p>\n\n\n\n<p>Si el pedido no ha salido de nuestros almacenes, lo cancelaremos sin problema, pero si el pedido ya est\u00e1 de camino, deberemos esperar a recibirlo de vuelta y una vez confirmada la recepci\u00f3n del mismo, se devolver\u00e1 el importe del producto menos los gastos de env\u00edo y la devoluci\u00f3n ser\u00e1 llevada a la misma forma de pago utilizado en la compra.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-builder.php","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-20034","page","type-page","status-publish","hentry","post","without-featured-image"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"admin","author_link":"https:\/\/isocial.cat\/eu\/author\/ideadmin\/"},"comment_info":0,"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/isocial.cat\/eu\/wp-json\/wp\/v2\/pages\/20034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isocial.cat\/eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isocial.cat\/eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isocial.cat\/eu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/isocial.cat\/eu\/wp-json\/wp\/v2\/comments?post=20034"}],"version-history":[{"count":1,"href":"https:\/\/isocial.cat\/eu\/wp-json\/wp\/v2\/pages\/20034\/revisions"}],"predecessor-version":[{"id":20035,"href":"https:\/\/isocial.cat\/eu\/wp-json\/wp\/v2\/pages\/20034\/revisions\/20035"}],"wp:attachment":[{"href":"https:\/\/isocial.cat\/eu\/wp-json\/wp\/v2\/media?parent=20034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}