Power BI for Social Services: Data to Transform Management and Improve Intervention
Discover the potential of Power BI for social services, and harness its power to centralize and manage data effectively (9 hours, online or in person).
Edition to order: to hire the full course, please contact: formacio@isocial.cat
Description
In a context of accelerated digital transformation, it is essential for social services to incorporate technological tools that enhance management, intervention, and service evaluation.
Power BI is a powerful and accessible tool that allows centralized management of large amounts of data from diverse sources, enabling users to extract meaningful insights. In this way, Power BI facilitates data analysis and the development of robust quality systems, helping to measure the impact of services delivered and better guide decision-making.
This course offers a practical introduction to Power BI in the field of social services, from initial setup to the creation of dashboards and performance panels. You will learn how to import and organize data, create interactive visualizations, and generate useful reports to monitor service activity and evaluate impact.
The course includes guided work with practical cases, during which each participant will build, step by step, a dashboard tailored to the services and characteristics of the sector.
In addition to the technical skills required to use Power BI, the course also provides a strategic perspective on how to use information to improve service efficiency, quality, and responsiveness. It will support you in rethinking intervention models and help redefine them.
With this training, professional teams and leadership will be able to incorporate a key tool to move towards data-driven, results-oriented management aligned with the sector’s core values: quality, personalization, and continuous improvement.
Target audience
Objective
- To acquire the necessary knowledge to get started with Power BI, exploring its main functionalities for data management and analysis in the field of social services.
- To understand Power BI’s potential as a tool for improving decision-making and strategic planning in services.
- To apply acquired knowledge through practical cases, step-by-step creating a dashboard tailored to a social sector service or organization.
Format and duration
The training program lasts 9 hours, divided into 3 sessions of 3 hours each, delivered online on a weekly basis.
An experiential methodology is proposed, combining theoretical instruction with practical activities. There will be moments of both individual and group work to encourage active participation. Each block or session will include hands-on exercises or real-life experiences from which theoretical insights and learnings will be drawn.
The sessions will focus on learning to use Power BI for managing and analyzing social services data. Participants will dive into the practical creation of dashboards, with a focus on applications specific to social services, paying particular attention to digital security and data protection regulations.
Langiage: Catalan
Deliverables:
- Each session will include:
- Trainer’s CV
- Contact Information
- Objectives of the session
- Methosology and content
- Bibliography / web resources
- Presentations used by the trainers
- Summary of activities and key takeaways
- Final certificate of completion (reuires at least 80% attendance)
Course Coordinator
Francesc Oliveras: IT specialist and freelance consultant in ICT for Social Services, e-Administration, and Electronic Signature. From 2007 to 2009, he was General Director of the public company CatCERT. Since 2010, he has led the technical office of the GESS information system, which supports basic social services professionals across five regional organizations in Girona to manage and monitor users of social services. Since 2023, he has coordinated the DigitaliSSB project at the iSocial Foundation.
Discounts and funding
Member organizations of iSocial receive a 25% discount.
This course is eligible for funding. If desired, the iSocial Foundation can handle the process*. If interested, please contact: formacio@isocial.cat.
* Funding applications must be submitted no later than one week before the course begins.
| Nº | Lenght | Content |
|---|---|---|
| 1 | 3h | Power BI for Social Services Data Analysis: – Getting started with Power BI – Uses and potential for data management and analysis |
| 2 | 3h | Best practices and examples of dashboards for the social sector – Learning through real cases and examples of Power BI dashboards created for social services or organizations. |
| 3 | 3h | Building dashboards with Power BI – Guided creation, step by step from scratch, of a personalized dashboard using anonymized data from the participant’s own service or organization. |
Francesc Oliveras
Computer Science graduate with a master’s in eBusiness. Former General Director of CATCert (Catalan Certification Agency). Currently a consultant in ICT for Social Services, e-Government, and digital security and signature services. Lecturer in Social Services Information Systems and e-Government at various universities and institutions. Since 2023, he coordinates the DigitaliSSB project at the iSocial Foundation.
