Papallona Project, transformation of the Social Services of Mataró City Council

Lab Services

Papallona Project, transformation of the Social Services of Mataró City Council

Innovation project and testing of a new model of proximity care in Social Services, of a more preventive and community nature.

(2021)

Commissioned by Mataró City Council, we have accompanied a new pilot team of primary care in the Rocafonda district of the city, which, within the framework of the “Papallona Project” (Butterfly), seeks to innovate and test a new model of local social care, of a mainly preventive and community nature, which could later become a new model to be extended to all the city’s Social Services teams.

The experience is part of the mandate of the II Strategic Plan for Social Services of Catalonia 2021-2024, which points to community action and prevention as one of the main levers that should allow to evolve and modernize the current model of Social services of local bodies.

The principles underlying the community social intervention proposed in the Papallona Project are universality, proximity, prevention, proactivity and integration. And the innovative experience underway in the neighborhood of Rocafonda is conceived as a laboratory of social innovation in the field of Social Welfare characterized by:

  • Adopting a forward-looking vision of development needs, expectations and possibilities
  • The participation of a wide range of agents, including technicians from the municipal level (regardless of their organic origin) and other supra-municipal bodies
  • And the participation of social, formal and informal agents, as well as citizens

The aim is to create a multi-specialized team for each area of social intervention, with a double aspect of action on the territory, in which the professionals of each area of specialization are the community referents in the field of social intervention in each area of influence, with availability and direct contact with all those existing entities in the territory, as well as with the services that are developed there, in accordance with each area of specialization.

Customer

Ajuntament de Mataró

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