1st InnoTrip to the Netherlands

admin on 2 March 2023

Between May 23 and 26, 2023, the iSocial Foundation, with the support of the Department of External Action and Open Government of the Catalana Government and ACCIÓ – Agency for Business Competitiveness, has sent a delegation made up of a total of twenty-two representatives of its member organizations in the Netherlands as part of the first Innotrip.

The Innotrip is a new service that the foundation offers in the field of knowledge generation and exchange, aimed at professionals with managerial positions and/or related to the promotion of continuous improvement which consists in fostering innovation through the on-site discovery of leading international experiences in the field of social action. The exploration of new ways of dealing with common problems, the creation of potential synergies of an international nature and the strengthening of relations between member entities are its main objectives.

The interest aroused by the Dutch system of care and social services, based on an accessible and quality model, with a high degree of public-private collaboration and many shared challenges, has made the Netherlands the chosen destination for this first edition of the Innotrip.

The program of activities has been designed based on the needs expressed by the member entities and proposed in specific optional itineraries – Amsterdam, Utrecht, Apeldoorn and Helmond. Close coordination with the collaborating Dutch organizations and a prior planning visit have been key in its development.

This has included the discovery of projects and initiatives of an innovative nature in the areas of social housing, community development, socio-labor inclusion or impact measurement and management, among others, through visits of different formats to the following non-profit entities, social enterprises, federations and public bodies.

Day 1:

Sociaal Werk Nederland (Utrecht)

Day 2:

HVO Querido (Amsterdam)

Startblok Elzenhagen (Amsterdam)

WoCom (Helmond)

SMO (Helmond)

Nei Skoen (Helmond)

Savant Alphonsus (Helmond)

Day 3:

De Tussenvoorziening (Utrecht)

Incluzio / Buurtteams Utrecht (Utrecht)

JOU (Utrecht)

‘s Heeren Loo (Apeldoorn)

Day 4:

City of Amsterdam (Amsterdam)

The Innotrip 2023 was attended by representatives of the member organizations AMPANS, ATRA Group, Fundació Família i Benestar Social, Fundació Joia, Support-Fundació Tutelar Girona, Fundació Catalana Síndrome de Down, Fundació Resilis, Sant Pere Claver Social Services, Fundació El Maresme, Agintzari, Grup Alba, Intress, Fundació Hàbitat3 and the iSocial Foundation itself.

With the support of

Generalitat de Catalunya. Secretaria d'Acció Exterior del Govern

InnoTrips

1st InnoTrip to the Netherlands

From 22 to 25 May 2023, the 1st InnoTrip of the iSocial Foundation took place in the Netherlands.

FLAPP!

admin on 2 March 2023

Digital tool for adolescents and young people with emancipation and inclusion needs, and for professionals from public services and social entities that offer them socio-educational support. In App and Webapp formats.

The digital tool FLAPP! has been developed by the iSocial Foundation and is available to adolescents and young people with emancipation and inclusion needs who wish to use it, as well as to public and private organisations that offer them support and socio-educational accompaniment during the process of transition to adulthood.

Functionalities

For the young person:

A Digital Safe for the secure preservation of a digital copy of their documents and photographs.
Access to the Digital Safe in a private and secure way (with a pattern or password).
Consultation of any stored documentation, both from a mobile phone (with or without a network connection) and from a computer connected to the network.
Sharing of documents to selected professionals or with QR or sending documents to third parties, for administrative procedures or other needs.
Retrieval of the password through the supporting professionals, from a social services centre or a social entity
Permanent remote contact with reference professionals
Receipt of notifications (automatic or manual) about needs and procedures related to the digital copies of the saved documents
Alert system allowing support professionals to be alerted

For professionals providing socio-educational support:

Registration of the adolescent or young user in the application
Scanning and uploading of documents to the Digital Safe of each user and incorporation of meta-data.
Ability to communicate with the adolescent or young person at any time and to send them manual notifications regarding stored documents: upcoming expiry date, pending procedures, official appointments, etc.
Secure password recovery service through key questions that verify their identity.

Characteristics

It is easy and intuitive to access with the help of icons.
It enjoys a high level of security, with password or pattern access.
It is for private use and for the exclusive use of the adolescent or young person
It does not need to be associated with a phone number, email account or identity document.
Is accessible from both a mobile phone and a computer
It remains accessible if the user changes mobile phone, loses it or does not have it
It offers password or pattern recovery in case of forgetting the password or pattern through key questions to verify identity
It allows for permanent remote contact with socio-educational professionals through the mobile phone
It sends the user notifications about needs and procedures related to copies of saved documents, generated automatically by the application or manually by reference professionals.

Unlike existing free cloud storage tools, the Digital Safe:

It does not require an email address
It does not require a telephone number or data contract (it will be sufficient to connect the mobile phone from time to time to wi-fi networks, or to access via a computer).
It does not require an identity number (the identity will be registered and verified through key questions created by the professional together with the user and therefore undocumented young people can also benefit)
It has a security system against possible loss or theft of the mobile phone, or attempts to impersonate the user’s identity
It offers support and accompaniment by professionals from third sector organisations or public services.

Interested institutions and entities please contact:

flapp@isocial.cat

Available at:

Productes

FLAPP!

NIDUS

Digital tool for homeless people, and for professionals from public services and social organisations that support and accompany them. In App and Webapp formats.

NIDUS

admin on 1 March 2023

Digital tool for homeless people, and for professionals from public services and social organisations that support and accompany them. In App and Webapp formats.

The digital tool NIDUS has been developed by the iSocial Foundation and is available to homeless people, public social services and social organisations that wish to use it.

Functionalities

For the homeless person:

Digital Safe for the secure storage of a digital copy of their important documentation
Access to the Digital Safe in a private and secure way (with pattern or password).
Consultation of any stored documentation, both from a mobile device (with or without a network connection) and from a computer connected to the network.
Sharing with QR or sending documents to third parties to carry out administrative procedures or for other needs.
Password retrieval at a social services centre or social institution
Permanent remote contact with social professionals
Receipt of notifications (automatic or manual) about needs and procedures related to the digital copies of the saved documents

For professionals in public social services or the third sector:

Registration of the homeless or vulnerable person using the application.
Scanning and uploading of documents in the Digital Safe of each user and incorporation of meta-data.
Ability to communicate with the user at any time and to send manual notifications related to stored documents: upcoming expiry date, pending procedures, official appointments, etc.
Secure password recovery and user cancellation service.
User care in the event that the user activates a support alert.

Characteristics

It is easy and intuitive to access with the help of icons.
It enjoys a high level of security, with password or pattern access.
It is for private use and for the exclusive use of the homeless or highly vulnerable person
It does not need to be associated with a phone number, an email account or an identity document.
It is accessible both from a mobile phone and from a computer.
It remains accessible if the user changes mobile phone, loses it or does not have it
It offers password recovery in the event of forgetting the password by means of an identity verification system through personalised questions
It allows remote contact with professionals or social volunteers through the mobile phone
It sends the user notifications about needs and procedures related to copies of saved documents, generated automatically by the application or manually by professionals or volunteers from social entities or public social services professionals.

Unlike existing free cloud storage tools, the Digital Safe:

It does not require an email address
It does not require a phone number or data contract (it will be sufficient to connect the mobile phone from time to time to wi-fi networks or to access via a computer).
It does not require an identity number (the identity will be verified with key questions personalised by the user and, therefore, undocumented persons can also benefit from it)
It has a security system to protect against loss or theft of the mobile phone, or attempts at identity theft
It offers support and accompaniment by professionals or volunteers from third sector organisations or public social service centres.

Interested institutions and entities please contact:

nidus@isocial.cat

Available at:

Productes

FLAPP!

NIDUS

Digital tool for homeless people, and for professionals from public services and social organisations that support and accompany them. In App and Webapp formats.

Presentation in Bilbao of the report “Technological innovation and social services”

admin on 23 February 2023

Within the cycle of events for the presentation of the report “Technological innovation and social services”, on March 20, 2023 at 12 noon a public event taked place in the Bilbao Berrikuntza Faktoria (BBF) of Universidad Mondragón in which, in addition to presenting the Report , we presented the objectives and activities of the foundation for 2023, and we had interventions by recognized experts and the vision of different public and private agents.

This is the first report by the iSocial Foundation on innovation trends in the social services sector, which will continue in the future with new annual reports dedicated to other areas of innovation and transformation of the sector.

Program:

12h – Welcome:

Ms. Montse Cervera, President of the iSocial Foundation.

12:10h – Introduction of the report “Technological innovation and social services”:

Mr. Toni Codina, Director of the iSocial Foundation.

12:30h – Presentation “The person as the center of digitization”:

Ms. Nagore Ipiña, Dean of the Faculty of Humanities and Educational Sciences of the Mondragón University.

12:50h – Round table “Incorporation of technology in social services: challenges and difficulties”:

Mr. Sergio Murillo, Deputy for Social Action of Bizkaia.
Mr. Mikel Palazuelos, Head of the Social Care area of NTT Data.

13:30h – Closure

Ms. Adriana Martínez, director of APTES (Association for the Promotion of Social Technology).
Ms. Lucía Merino, coordinator of the Basque Observatory of the Third Social Sector.

Presented and drived by: Josu Gago (Agintzari)

Date and place

Monday, March 20, 2023, 12:00 p.m.

Auditorium Bilbao Berrikuntza Faktoria – BBF

Uribitarte Kalea 6 – 48001 Bilbao

Organized by:

With the collaboration of:

Conferències i debats

Presentation in Bilbao of the report “Technological innovation and social services”

Bilbao Berrikuntza Faktoria – BBF of Universidad Mondragón. (Held on 20/03(203).

Presentation in Barcelona of the report “Technological innovation and social services”.

NTT Data Auditorium: Avinguda Nova Icària, 221. Barcelona (Held on 22/11/2022)

Conference “Social Services at a crossroads: strengths and challenges in the post-Covid stage”

Emi Vicente, President of the General Council of Social Work (held on 29/09/2021)

The challenge of creating value and positivity in organizations in turbulent times

Xavier Marcet, International innovation consultant (held on 15/12/2020)

How to improve communication and the image of Social Services

admin on 15 February 2023

Change the way we explain ourselves to give value to what we do.
Training programs in the field of Social Services.

Check the calendar for the 2023 editions

More information

“When we change the way we communicate, we change society”. Clay Shirky

Despite the fact that public and private budgets dedicated to Social Services have not stopped growing in recent years, this investment effort is often not perceived or valued by part of the citizens.

The difficulties faced by public authorities and NGO that manage Social Services in explaining and highlighting their actions are not only related to the lack of knowledge of what Social Services are among a large part of the society, but also to the survival of stereotypes and old views that have little to do with what Social Services are today, which are not perceived as a universal system that provides care throughout our life cycle. The strong points of their action are scarcely known by the public, and many people are not interested in them or not consider themselves potential users because they only associate them with poverty, exclusion and the most excluded layer of society.

But communication and reputation management is not only complex for the Social Services sector. Other sectors of society have managed to reverse similar situations through an appropriate strategy. Innovation in Social Services also means changing the way we explain ourselves and communicate, to give value to what we do.

Goals

Reflect on the identity of Social Services.
Strengthen the reputation and brand of Social Services in the territory
Get to know the environment and the various audiences of local Social Services to implement more productive communication
Acquire effective and practical communication skills for the objectives pursued
Learn to structure the message in relation to Social Services with optimal use of data and strengths of the organization and services.

Recipients

Elected positions, coordinators of Social Services and communication managers of City Councils and County Councils.

Professionals from organizations in the third social sector that provide public services.

Next editions

Open editions: write to formacio@isocial.cat
For editions on demand, the full course is priced at €2,290 and allows the participation of teams of up to 25 professionals.
This training is bonusable.
The course can be complemented with an advisor service to design a communication plan of the social services of the municipality or county, which includes a diagnosis of the situation of the territory and the main needs to be solved.

Format and duration

Online or face-to-face, depending on the edition. The course consists of 12 hours divided into 8 workshops with Social Services and communication experts where materials, tools, references, examples and experiences of the participants are shared. The sessions have a practical approach, to give tools, resolve doubts and point out how to start a noticeable improvement in communication and the local image of Social Services.

Workshops:

Social Services identity: mission and social function
Communicative context of Social Services
Communication and public channels in Social Services
How to make a Social Services Communication Plan
How to manage the reputation of Social Services
Diagnosis of channels: web and offline media
Diagnosis of channels: social networks
Indicators, measurement of results and closing of the course

Teaching team

3 specialists in the field of Social Services and communication, linked to the university field and the private sector, and with a long history of training and advice in local public administrations. Consult the names and CVs of the teachers in the course brochure, by clicking on the “More information” button.

Coordination

Víctor Guerrero, Degree in Journalism from the Autonomous University of Barcelona and has more than ten years of experience in Social Media and Digital Marketing. He went through radio and the local press before starting his digital stage at the Catalan Radio and Television Corporation. He was then head of content and social networks at the Hispanetwork agency, where he also recruited clients and managed digital advertising. Since 2017, he has been working at Zinkdo, where he manages the online communication of companies and the monitoring of brands

In collaboration with

Programes formatius

Self-care and stress management in social service teams

Action training program for social service professionals (16 h.)

How to improve communication and the image of Social Services

Change the way we explain ourselves to give value to what we do. On-line (12 hours)

From Person-Centered Care to Self-directed Support

New trends in intervention in Social Services. On-line (16,5 hours)

Tools for the digital transformation of basic social services

Training program for technical staff of Social Services of local authorities. Online (15h).

From Person-Centered Care to Self-directed Support

admin on 15 February 2023

Training-action program for social workers from municipalities and NGOs.

Next edition: October 23rd.

More information

“All human beings are born free and equal in dignity and rights” (Universal Declaration of Human Rights, Article 1, 1948)

In the last years the person-centered approach has been consolidated and social workers use it for their interventions. Today we know that it is not so much about putting the person in the center and social workers making decisions on behalf of that person, based on his/her will and rights, but about offering the support the person needs to be able to make his/her own decisions.

The European Model of Self-directed Support seeks to guarantee and preserve this approach: to support and escort the people who approach the Social Services in taking decisions so, at every moment, they have the possibility of choosing and controlling how the action or support plan is organized to achieve the results agreed with the professionals, based on the person will and rights.

Goal

To introduce the approach of Self-directed Support in the care of users of Social Services of public institutions and the third sector, considering the different situations and variants of profiles that social workers must attend.

Recipients

Social workers of municipalities or third sector organisations.

Editions (2023)

Open edition

Catalan edition. Start date: October 23rd. Registration open in the form that you will find on the spanish or catalan version of this page.

Format and duration

Online, through the Zoom platform. Editions in spanish and in catalan. The course consists of 24,5 hours divided into 6 theorical workshops and 5 practical sessions.

Workshops:

Improve the social action from the perspective of Human Rights
Theoretical framework of Person-Centered Care (PCC) and Self-directed Support
Practical session 1 – Defining customization and control
Practical session 2 – Supporting Roles of the Self-Directed Support
Practical Session 3 – Co-production, at the heart of Self-Directed Support
Workshop 4 – Person-centered evaluation and decision-making
Practical Session 5 – Elaboration of personal plans, with the community as a living scenario

Price and registration

Open editions: €240 per professional (40% discount for iSocial member organisations).

Registration procedure:

1. Fill in and send the form that you will find at the bottom of this page.

2. Subsequently, to register for the course, you must send an email to formacio@isocial.cat with the PDF or image of the proof of payment for the course (240€). Payment must be made by bank transfer or deposit to the CaixaBank account ES20 2100 0963 6102 0029 3169, made out to the iSocial Foundation, indicating the name of the person registering and the course in the concept.

For editions commissioned, please write to formacio@isocial.cat

Once the form has been sent, the place will be reserved for one week. If the above-mentioned documentation has not been received within this period, the availability of places will not be guaranteed.

The iSocial Foundation does not guarantee that this training activity will take place if a minimum number of students is not reached. Once the registration has been formalised, the registration fee will not be refunded unless the organisation cancels the training activity.

This training program can be complemented after with an advisor service for the practical implementation of this methodology.

Teaching team

Team of 4 experts linked to different universities, municipalities and social NGO, and with a long history of work in the Social Services sector. Consult the names and CVs of the teachers in the PDF brochure of the course, by clicking on the “More information” button.

Coordination

Nuria Ambrós: Graduate in psychology, graduated in teaching, social education and learning management in organizations, and master’s degree in integration of people with intellectual disabilities. For the last ten years she has specialized in training, advising and accompanying third sector organizations throughout Spain in the implementation of person-centered practices.

In collaboration with

Programes formatius

Self-care and stress management in social service teams

Action training program for social service professionals (16 h.)

How to improve communication and the image of Social Services

Change the way we explain ourselves to give value to what we do. On-line (12 hours)

From Person-Centered Care to Self-directed Support

New trends in intervention in Social Services. On-line (16,5 hours)

Tools for the digital transformation of basic social services

Training program for technical staff of Social Services of local authorities. Online (15h).

iSocial presents the report “Technological innovation and social services”

admin on 25 January 2023

Publications, Featured Home, News

At a public event held on 22.11.2022 at the NTT Data auditorium in Barcelona.

The social services system cannot ignore the use of technology and has to adapt the services it provides to the digital environment in which we live.

The iSocial Foundation presented yesterday the report on Technological Innovation and Social Services during an event in the auditorium of the company NTT Data, in Barcelona.

The event was opened by Ms. Montse Cervera, president of the iSocial Foundation, followed by the presentation of the report by Mr. Toni Codina, director of the Foundation.

Mr. Miquel Estapé, Director of Strategy and Innovation of the Administració Oberta de Catalunya (AOC), presented the opportunities, risks and challenges of technological innovation for the social services sector, establishing people as the central axis and defending that technology is a means and not an end. He also stressed the importance of data and its management for the proper functioning of social service organizations, both public and third sector.

Ms. Mariola Dinarès led the entire day, also moderating the debate that took place under the title “Learning from the daring”. In addition to Mr. Estapé, Mr. Albert Giralt, CEO of the company Avinent, and Mr. Mikel Palazuelos, head of Health & Social Care at NTT Data, also participated in the debate. The event was closed by Mr. Lluís Torrens, Secretary of Social Affairs and Families of the Department of Social Rights of the Generalitat de Catalunya.

The report presented by iSocial during the conference reviews the different emerging fields of technological innovation in social services: remote communication and accompaniment, empowerment and self-management, improvement of personal autonomy and organizational intelligence.

Through a proposal of next steps to follow, the iSocial Foundation raises 20 proposals aimed at Catalan and Spanish organizations in the social services sector, to move forward and with the aim of focusing the technological environment of social services in order not to ignore the use and efficiency that involve the use of technology. Among these 20 proposals, the iSocial Foundation claims that administrations must redefine the portfolios of social services to incorporate the changes that the use of digital tools entails.

Below you can see a selection of photographs of the presentation of the report in Barcelona.

Technological innovation and social services report

Download

Technological innovation and social services report

admin on 23 November 2022

Publications, Reports

The social service system cannot ignore the use of technology and has to adapt the services it provides to the digital environment in which we live.

The iSocial Foundation has published the report Technological innovation and social services, a 60-page document that analyzes the changes that the social services sector is undergoing in Spain as a result of the incorporation of new technologies, as well as the challenges that this digital revolution is assuming for the sector.

Next, the report delves into the four main emerging fields of digital transformation that are transforming the sector today: remote communication and support, empowerment and self-management, the improvement of personal autonomy and organizational intelligence.

The report also offers 20 recommendations addressed to Public Administrations and third sector organizations in Spain, among which we highlight the proposal that the social services portfolios be redefined so that they incorporate the modifications that the use of digital tools entails today in the manner of provision of these services.

The report is available in english, spanish and catalan.

Download

News of the presentation event in Bilbao (20.03.2023)

News of the presentation event in Barcelona (22.11.2022)

The challenge of the digital transformation of social services for inclusive and equitable metropolises

admin on 25 October 2022

Publications, Articles

Digitization opens up new opportunities for the development and well-being of people, while at the same time generating new risks related to the digital divide, which can aggravate and deepen situations of inequality, social exclusion or mental and emotional discomfort. The social services of the metropolises are today at the center of this debate, given that their contribution in the answer to this equation will be crucial in the coming years.

(Toni Codina, International Congress of Metropolitan Solutions, September 2022)

Full article (PDF)

MetroSolutions Program (PDF)

Articles

Publications Articles Featured Home

Desinstitucionalización y vida en comunidad de las personas con discapacidad

Una nueva guía de las Naciones Unidas indica directrices precisas para la desinstitucionalización de las personas con discapacidad.

Publications Articles

The challenge of the digital transformation of social services for inclusive and equitable metropolises

Digitization opens up new opportunities for people’s well-being, while at the same time generating new risks of inequality. (Toni Codina, International Congress of Metropolitan Solutions, September 2022)

Recursos innovadors per a persones refugiades i immigrades

Publications Articles Featured Home

Recursos innovadores para personas refugiadas e inmigradas

En Europa, a raíz de la crisis ucraniana se han puesto en marcha cambios rápidos en las políticas de acogida, así como nuevas iniciativas para ofrecer apoyo a los recién llegados.

Els serveis socials davant les noves vulnerabilitats causades per la digitalització

Publications Articles Featured Home

Los servicios sociales frente a las nuevas vulnerabilidades causadas por la digitalización: el e-social work

E-social work, un nuevo campo de intervención para dar respuesta a unas nuevas vulnerabilidades que agravan muchas situaciones atendidas por los servicios sociales (iSocial Foundation, 2020 May)

Preventive action against neglect and child abuse

admin on 14 June 2022

AFST (Allegheny Family Screening Tool) from Pennsylvania-USA, and PIPPI (Intervention Program for the Prevention of Institutionalization) from Italy.

Held on June 14, 2022
Presentations were made in English, with simultaneous English-Spanish translation

In line with the goal of the Convention on the Rights of the Children to develop measures to ensure the best interests of the child, public institutions in many countries, in collaboration with NGOs and academic research groups, have designed and deployed since the late twentieth century all kinds of preventive and intervention programs to protect the rights of children in highly vulnerable family contexts.

The most advanced programs have focused on the early detection and preventive action of situations of neglect or abuse, in order to reduce the institutionalization of minors and prevent children from having to be removed from their families.

In this Innobreak we presented two pioneering experiences in this field, from USA and Italy.

AFST (Allegheny Family Screening Tool), Pennsylvania, USA, an algorithm based on big data analysis and artificial intelligence that provides social service professionals with an objective assessment of situations of risk of child neglect, helping so in case detection and decision making to activate preventive and social intervention protocols. The algorithm calculates the risk index by analyzing more than a hundred parameters and allows great accuracy in case detection, to the point that some studies claim that it is a less biased detection tool than human assessment.
PIPPI (Program of Intervention for the Prevention of Institutionalization), Italy, an intensive and multidisciplinary program of intervention in vulnerable families extended today throughout the country that, in addition to offering a tool for the evaluation and case assessment, articulates a set of combined actions in relation to the needs of children: intensive home care, group activities with other parents, support by volunteer families, and joint work with teachers and social workers in schools and social services. The evaluation report for the seventh edition of the 2018-2020 program has provided evidence of the good results obtained in reducing the number of children withdrawn from their families.

Speakers:

Julia Reuben and Rhema Vaithianathan, AFST (Allegheny County, EEUU)
Marco Ius, PIPPI (University of Trieste, Italy)

Supported by

Innobreaks

New digital tools at the service of people who care

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1st InnoTrip to the Netherlands

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.

FLAPP!

Functionalities

For the young person:

For professionals providing socio-educational support:

Characteristics

Unlike existing free cloud storage tools, the Digital Safe:

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.

NIDUS

Functionalities

For the homeless person:

For professionals in public social services or the third sector:

Characteristics

Unlike existing free cloud storage tools, the Digital Safe:

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.

Presentation in Bilbao of the report “Technological innovation and social services”

Date and place

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.

How to improve communication and the image of Social Services

Goals

Recipients

Next editions

Format and duration

Teaching team

Coordination

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.

From Person-Centered Care to Self-directed Support

Goal

Recipients

Editions (2023)

Format and duration

Price and registration

Teaching team

Coordination

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.

iSocial presents the report “Technological innovation and social services”

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.

Technological innovation and social services report

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.

The challenge of the digital transformation of social services for inclusive and equitable metropolises

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.

Preventive action against neglect and child abuse

Newsletter

Subscribe if you want to be informed about all the trends in innovation in social services.