Cycle of reflection “Big Data and Social Services”
Foreseeing and anticipating social needs

The evolution of the structure of risks and social vulnerabilities of the territories, as a consequence of demographic changes, population aging, migratory flows or transformations in the labor and housing markets, generates frequent decompensations in the scope of Social Services intervention, and often people with social care needs are not identified as a population at risk or do not receive adequate social care due to reactive, unplanned and fragmented intervention.

Big Data technology today allows analyzing data from multiple sources with predictive models to look for patterns that are too complex to detect them manually, and identify current and future situations of social vulnerability with total reliability.

Exploring the possibilities offered by the Big Data is now unavoidable for the Social Services sector to have knowledge for planning and decision-making; to advance in efficiency and efficiency; develop more proactive and preventative strategies; And promote the personalization of services.


  • Inaugural conference: “How Big Data is helping us to improve the response to citizen’s needs ” (Activity carried out on September 25th., 2019, See a summary of the conference here.)
  • Debate: “How can we improve Social Services today through the Big Data” (Activity carried out on October 29, 2019, See a summary of the conference here)
  • Debate: “Predictive models and automation in Social Services. Opportunities and critical factors “(November 19, 2019, 9:30am.)
  • Working seminar: “How to use predictive models in local Social Services” (January 21, 2020, 9:30am)
  • Closing conference and final document presentation: “Limits and opportunities for the contribution of Big Data to the improvement of social services” (March 10, 6:00pm)

Next activity:

Tuesday November 19, 2019, 9:30 p.m.

Conference-debate “Predictive models and automation in Social Services. Opportunities and critical factors”

  • The availability and the Data processing, by Mr. Albert Isern, CEO of Momentum Analytics
  • Creation of a commonly controlled vocabulary for the area of ​​social care, in charge of Ms. Lourdes Rodríguez, Intersocial Project of the TIC Salut Social Foundation
  • Segmentation and redesign of the social intervention processes, by Mr. Carlos Raul de Pablos Pérez, Social Services Manager of the Junta de Castilla y León
  • The ethical perspective and the rights of the citizens, in charge of Ms. Núria Terribas, director of the Víctor Grífols i Lucas Foundation

    Present and moderate: Mr. Jordi Conesa, Coordinator of Data Science in eHealth Center of the Open University of Catalonia (UOC)

    The presentations will be in Spanish and Catalan. Free subscriptions.


Palau Macaya (Pg. de Sant Joan 108, Barcelona)

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