Digital transformation of Basic Social Services

Digital transformation of Basic Social Services

Digital transformation of Basic Social Services

Doctoral thesis “The digital transformation of Basic Social Services: a challenge of the present for the future of the social sector”, by the Doctoral Program in Social Work at the University Rovira i Virgili (URV)

(2021-2024)

The digital transformation is one of the great challenges facing the Social Services of Local Administrations today. A transformation necessary to adapt to a rapidly evolving society and an increasingly digitalized citizenry, and which at the same time can act as a lever for other deeper transformations that Social Services also need, such as the personalization of services, empowerment of users, streamlining response times, simplifying administrative processes or having the necessary information for management, planning or prevention.

This is the object of the doctoral thesis “The digital transformation of Social Services: a challenge of the present for the future of the social sector”, which is part of the Doctoral Program in Social Work at the Universitat Rovira i Virgili (URV) and which has been under development since May 2021 in collaboration with the iSocial Foundation.

The Covid-19 crisis has accelerated the processes of digital transformation of all sectors of society, and in Social Services it has become more evident that it is an unstoppable, dynamic transformation and not without fears, difficulties and even contradictions. A transformation that must contribute to advancing the sector in the strategic changes it needs: person-centered and data-oriented intervention models, the personalization of services, administrative simplification, or the homogenization of processes, among others.

The Social Services of the territory must be the protagonists of their particular change, and through this doctoral thesis the URV and the iSocial foundation offer to the Basic Areas the opportunity to analyze how to face this transformation, and to do so taking into account all the agents involved in the fivefold helix: administrations, private sector, world of research, civil society, and territorial environment.

Partners:

Universitat Rovira i Virgili

Projectes de recerca

Prevention of children institutionalization

Prevention of children institutionalization

Design for UNICEF-Spain of a public system of community detection and early intervention in children at risk
Digital transformation of Basic Social Services

Digital transformation of Basic Social Services

Doctoral thesis on the challenge of the digital transformation of the Basic Areas of Social Services of Catalonia.
ResiCOVID-19

ResiCOVID-19

Evaluation of the impact of the Covid-19 pandemic in the residential sector of Catalonia and proposals to improve the healthcare model.
INSESS-COVID19

INSESS-COVID19

Prospective study about the Covid-19 impact on the local Social Services in Catalonia.