Within the cycle of events for the presentation of the report “Technological innovation and social services”, on March 20, 2023 at 12 noon a public event taked place in the Bilbao Berrikuntza Faktoria (BBF) of Universidad Mondragón in which, in addition to presenting the Report , we presented the objectives and activities of the foundation for 2023, and we had interventions by recognized experts and the vision of different public and private agents.

This is the first report by the iSocial Foundation on innovation trends in the social services sector, which will continue in the future with new annual reports dedicated to other areas of innovation and transformation of the sector.

Program:

12h – Welcome:

• Ms. Montse Cervera, President of the iSocial Foundation.

12:10h – Introduction of the report “Technological innovation and social services”:

• Mr. Toni Codina, Director of the iSocial Foundation.

12:30h – Presentation “The person as the center of digitization”:

• Ms. Nagore Ipiña, Dean of the Faculty of Humanities and Educational Sciences of the Mondragón University.

12:50h – Round table “Incorporation of technology in social services: challenges and difficulties”:

• Mr. Sergio Murillo, Deputy for Social Action of Bizkaia.
• Mr. Mikel Palazuelos, Head of the Social Care area of NTT Data.

13:30h – Closure

• Ms. Adriana Martínez, director of APTES (Association for the Promotion of Social Technology).
• Ms. Lucía Merino, coordinator of the Basque Observatory of the Third Social Sector.

Presented and drived by: Josu Gago (Agintzari)