Digital Streetwork, social workers who assist young people through the Internet

Publications Bank of innovations

Digital Streetwork, social workers who assist young people through the Internet

Bavarian Youth Council

Digital Streetwork

Initiative that moves street work with youth to the Internet

Digital Streetwork is a project aimed at individuals between 14 and 27 years old, in which a team of specialists work with youth through chats, social networks, platforms, and phone calls. Some of these spaces include Instagram, Discord, and Reddit. The main objective is to support them in areas such as mental health, school, work, and interpersonal relationships.

Social workers are actively present online and reach out to young people who show a need for support through messages and posts. If they do not wish to establish communication, the conversation stops. Similarly, the workers can be contacted by users who require their help. The program consists of fourteen professionals, two for each local government in Bavaria.

The platform is free and anonymous. Digital workers maintain the confidentiality of conversations and receive training in online counseling and crisis management. In case they cannot address an issue, the professionals connect the youth with specialized organizations.

Banc d’innovacions

dummy-img

SafeSpace by EnableMe, Digital inclusion & disclosure support for non‑visible disabilities 

A confidential workplace tool to support disclosure and inclusion of non‑visible disabilities
dummy-img

Speechlabel, audio labels increasing everyday accessibility 

A mobile app with voice-activated object labelling to support blind and visually impaired independence
dummy-img

Casal TV, virtual social centre for older people through interactive television

A remote, television-based community service to reduce loneliness and promote well-being among older adults
dummy-img

Dinder Club, a dedicated dating & social-plans app for people with intellectual disabilities

Facilitating safe social, affective and romantic connections for people with intellectual disabilities
dummy-img

Aquí la Sole, campaign against youth loneliness

A youth-oriented awareness campaign tackling unwanted loneliness in Spain
dummy-img

Journeys App, guiding children safely through the Barnahus process

An interactive digital tool to help children understand and navigate the Barnahus process