Getxo Zurekin, community accompaniment at the end of life

Getxo Zurekin, community accompaniment at the end of life

Fundación doble sonrisa

A local community network that supports and accompanies people who are in a situation of advanced illness, offering a model of health, social and community care to improve their well-being and quality of life that goes beyond the resources and capacity of the health and social services systems.

The network acts in different areas: raising public awareness of the importance of care and support for dependent people or those at the end of life; training neighbors in palliative care; and promoting research to foster a paradigm shift in community care.

The network also provides information on the resources available in the municipality in relation to palliative care and the situation of people with advanced illness, in the form of a local observatory that seeks to detect support needs based on a pioneering collaborative methodology where citizen participation is key.

Getxo Zurekin believes in the strength of the community and in networking among people of the same population to take care of each other, to reach where public services cannot reach.

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Hoplr

Social network aimed at creating social capital among neighbors in a neighborhood. It builds local communities that go hand in hand with current social changes to create fully inclusive and participatory cities.

The initiative aims to put community at the center of neighborhood life, as it considers mutual support to be one of the key elements of neighborhoods. It works free of charge for all types of mobile devices and access is based on each person’s address. To connect neighbors in the same area, neighborhoods are geographically delimited and only profiles from the same neighborhood have access to messages posted within it.

People using the application can meet other people living in the same neighborhood, ask for help to carry out different tasks, or help other neighbors with their needs. In addition, it is a good tool for organizing activities or events such as bike tours or game nights. Hoplr promotes care among the people who participate, whether it is companionship when a person is sick, shopping for elderly people who ask for it, or finding a person to take care of children for a few afternoons during the week.

As for public institutions, they cannot see the conversations between neighbors, but they have the possibility of publishing messages to inform about new developments, with which neighbors can interact and contribute ideas. In other words, it is a social network that promotes direct communication between neighborhood demands and the actions carried out by municipal authorities.

It is a social network free of commercial and advertising intervention, which works respecting the privacy of users, to create a safe environment for communication and citizen participation.

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Barcelona City Council

A new public care system in the city of Barcelona that aims to achieve a model of social and health care that is smaller and closer to the users.

To achieve this, it structures the service in a set of “Super Islands” of care, which encompass a group of houses and neighborhoods of between 10,000 and 30,000 inhabitants, with a reference point located in an open community space (for example, a library) to manage the needs of service users in an integrated manner. Thanks to this new innovative service model, professionals enjoy greater autonomy in the organization and management of their work, since they know the users more closely and are able to deal more directly and satisfactorily with all of them.

Each Vila Veïna has the essential services and benefits related to care in a centralized manner, in order to be able to deal with them closely. It also has emotional support groups and a resource bank for the care of children and the elderly, which provides material such as crutches, cradles, wheelchairs and other items necessary for the care of children and the elderly. It also offers legal and employment advice for caregivers and families in need, as well as talks and outdoor activities. The aim is to provide caregivers with access to information about existing services, as well as to create communities of care and proximity.

Each Vila Veïna has a professional who dedicates his or her working day to promoting networking, programming activities and attending to citizens in relation to care. The new profile of this professional is essential in innovation and requires a set of skills for community activation, as well as knowledge of municipal administrative systems and other administrations.

The project is aimed at the entire population living in the territory, because it is based on the idea that ‘we all take care of each other’, and the goal is to achieve a more caring community with all the people who are part of it.

In short, it is an innovative model that humanizes services and contemplates the participation of people, both caregivers and those receiving care, who are part of a community network and co-responsible for the collective welfare.

By 2022 there will be 12 Vila Veïna spaces in the city of Barcelona, and the goal is to have 115 throughout the city in the future.

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

ABD (Welfare and Development Association)

Hotel Social per a persones drogodependents en situació de sensellarisme

Daniela and Paola, two residents of the Social Hotel

A low-demand temporary residential center for drug addicts who spend the night on the street. It is a pioneering and unique residential resource in Spain, which offers accommodation and coverage of basic needs, as well as a space for professional accompaniment to enable supervised substance use.

It is estimated that 30% of homeless people in the city of Barcelona are drug addicts, a fact that prevents them from accessing the network of shelters and municipal housing for the homeless. In addition, living on the street implies a state of enormous uncertainty and precariousness that hinders any voluntary process of abandoning substance use. Therefore, these people find themselves inside a wheel from which it is very difficult to get out. That is why the ABD Social Hotel does not require abstinence from addictions to enter the center, but offers individualized monitoring of each drug-dependent person without imposing any commitment or specific starting point.

The Social Hotel, which at the beginning of 2022 ABD has been moved to a hotel located in the Horta-Guinardó neighborhood of Barcelona that had been closed due to the drop in tourism caused by Covid-19, has a capacity for 50 people and has single rooms, a dining room and multipurpose rooms, among which there is a room open for those residents who need to consume. In the room there are nurses, psychologists and sometimes a doctor, as well as the necessary material to do so with maximum hygienic guarantees. It is, therefore, an environment in which professionals and users establish relationships of trust that facilitate recovery and personalized follow-up.

Another of the innovative aspects of this new Social Hotel in comparison with other resources is that the shelter works with a gender perspective, since 50% of the places are reserved for women and it has non-mixed spaces and groups to work on gender violence. It also has spaces for people with reduced mobility and places for victims of gender violence.

In short, it is a project that works for the social inclusion of people who are doubly socially excluded: homeless and drug addicts.

The Social Hotel opened during the pandemic, in 2020, in a provisional facility, and since 2022 it has a permanent building in a former hotel. After a year and a half in operation and with 200 residents already having passed through, the professionals of the Social Hotel have been able to note a substantial improvement in the emotional state and health of the residents, some of whom have made a satisfactory transition to other, more autonomous accommodations.

ADB Associació Benestar i Desenvolupament

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Luzía, an intelligent watch for the prevention and protection of risk situations in elderly people

Luzía, an intelligent watch for the prevention and protection of risk situations in elderly people

SeniorDomo

Watch to detect risk situations and facilitate healthy aging at home for the elderly from 60 years old. It automatically analyzes data on physical activity, vital signs, location, etc. and identifies any type of strange behavior.

Family members have access to the device’s information and receive notifications on their cell phones. In the event that any anomaly is detected (inactivity, a fall, heart problems, leaving the safety zone…) the watch itself contacts the person at the who is using it to ask how he/she is, and if he/she does not respond it automatically calls the family members or contact persons. In addition, Luzía is able to detect if the answering machine has been triggered or if the telephone it is trying to contact is switched off. Therefore, the watch keeps insisting until it succeeds in contacting someone. Luzía is capable of storing up to 1,000 daily records of each user in the cloud.

The goal is to facilitate aging at home, through an advanced solution for protection and prevention of critical situations. It is an affordable and accessible technology, since it does not require the user to have a cell phone, to improve the quality of life of the elderly.

SeniorDomo

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Entourage, a citizen support network for homeless people

Entourage, a citizen support network for homeless people

Entourage

A cell phone application that puts homeless people in contact with other people in the neighborhood or city, to break the spiral of loneliness in which they find themselves and their lack of social relationships.

Entourage is a collaborative network that strengthens the community contacts of homeless people, since the lack of relationships, invisibility and little attention are elements that prevent them from living a life of dignity. In addition, it helps to fight stereotypes, fear and lack of knowledge among citizens about how to act in this type of situation.

The application also has a solidarity guide that offers geolocated information on associations that offer services to the group. Entourage does not intend to be a network of only material help, but a network of egalitarian relationships that allows the humanization of both parties.

Entourage also ensures the protection of the data of the people who participate, as well as the obligatory nature of consent when creating a solidarity action towards the people who receive help. In addition, it has a system of moderation and verification of profiles that can delete content if it is not appropriate.

Entourage

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Sambhav, tele-rehabilitation service for people with disabilities in rural areas

Sambhav, tele-rehabilitation service for people with disabilities in rural areas

JVS-Jan Vikas Samiti

Image from Jan Vikas Samiti web

Tele-rehabilitation service for people with physical disabilities living in rural areas through an App for mobile phones and a web portal. It offers remote consultation, prevention, diagnosis and therapeutic rehabilitation services. The programme, which started with physical rehabilitation, is expanding to other disciplines such as physiotherapy, speech therapy, occupational therapy and assistive technologies.

The tele-rehabilitation services have a dual focus. On the one hand, to provide quality training to professionals in rural areas to improve their rehabilitation skills through regular courses and workshops. On the other hand, to guide and advise in real time the professionals working in the field through a central team of experts.

Over the years, Sambhav has used the data obtained to standardize various rehabilitation services. The aim is that all people with physical disabilities can receive fast and quality care at their place of residence by qualified professionals.

Jan Vikas Samiti

Bank of innovations

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

P.I.P.P.I., intensive care programme for vulnerable families with young children

P.I.P.P.I., intensive care programme for vulnerable families with young children

Laboratory for Research and Intervention in Family Education of the University of Padova, Italian Ministry of Labour and Social Policies

Girls playing.

Intensive and multidisciplinary intervention programme in vulnerable families to reduce the risk of children being removed from their nuclear family, articulating a set of combined actions in relation to children’s needs: intensive home care, group activities with other parents, accompaniment by volunteer families, and joint work with teachers and social workers from schools and social services.

In line with the aim of the Convention on the Rights of the Child to develop measures to ensure the best interests of the child, the Italian Ministry of Social Welfare, in partnership with the University of Padua, designed and implemented from 2011 this intensive care programme for vulnerable families called the Intervention Programme for the Prevention of Institutionalization. Its abbreviation, P.I.P.P.P.I. is at the same time inspired by the fictional character Pippi Långstrump, a creative and surprisingly resilient girl known all over the world.

As its name suggests, P.I.P.P.P.I. aims to prevent out-of-home care and respond to problems related to child neglect, taking into account the right of all children to quality care. When parental neglect is involved, and there is a subsequent removal of the child, the removal itself expropriates the competence of the parents. This practice does not seem to be the most desirable intervention, so P.I.P.P.Y. experiences a social response that attempts to put the developmental needs of children first.

P.I.P.P.P.Y. represents a co-ordinated and co-operative work between different institutions, professions and disciplines of social services, psychology and pedagogy to act together in order to achieve a reduction in the number of children removed from their families. At the same time, P.I.P.P.P.I. has developed its own tool for the assessment and evaluation of cases based on models from Scotland and Quebec.

P.I.P.P.P.Y. is now widespread throughout Italy, and several academic studies have demonstrated the effectiveness of this intervention model. The evaluation report of the seventh edition of the programme 2018-2020 provides evidence of the bonus results achieved.

Centro Nazionale di documentazione e analisi per l'infanzia e l'adolescenza

Bank of innovations

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

SEAP, a programme to prevent and manage the mistreatment of elderly people in fragile situations

SEAP, a programme to prevent and manage the mistreatment of elderly people in fragile situations

Consell Comarcal del Baix Llobregat

Image from SEAP.

This service promotes the good treatment of elderly people in a situation of fragility and advises professionals who act in situations of abuse.

The SEAP (Specialised Service for the Care of People) bases its task on three lines of work. The first is prevention, through advice and training for professionals working with elderly people and people in situations of fragility. The second is social awareness-raising, thanks to talks, workshops, events and campaigns to promote collective awareness of the need to defend the good treatment of people. This area also includes specific actions aimed at professionals, citizens, adults, children and adolescents, the elderly and people with functional diversity. Finally, intervention, which is based on the coordination of actions with social services and other municipal services in situations of mistreatment of elderly people or people in situations of fragility.

The objectives of the SEAP are based on improving the quality of life of elderly people and people in situations of fragility, guaranteeing the prevention, detection and care of poor treatment and mistreatment through interdisciplinary work and networking with other services in the territory. It also responds to the real needs of the professionals who care for elderly people and people in situations of fragility when situations of poor treatment and/or mistreatment are detected.

It also aims to adapt the transmission of essential social, legal and medical information to the rest of the professionals in order to design a joint plan, to respond to the real situations of poor treatment and/or mistreatment of people in these groups and to guide and advise each situation individually, coordinating public and private resources to facilitate the necessary care.

SEAP

Bank of innovations

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Woebot, self-help chat for dealing with mental and emotional discomfort

Woebot, self-help chat for dealing with mental and emotional discomfort

Woebot Health

Image from Woebot

A chatbot that helps to manage moods, learn about oneself and cope with mental and emotional distress.

In a cognitive behavioural therapy framework, Woebot asks the user how they are feeling and what is going on in their life in a short conversation format. Woebot also talks about mental health and emotional well-being, and shares videos and other useful tools to address the user’s mood and other needs related to their mental and emotional well-being. Woebot is like a self-help book that adapts to each person’s different needs and concerns.

Woebot uses a combination of natural language processing, psychological expertise, excellent writing and a sense of humour to create an informative and friendly conversational experience.

In a study conducted by Stanford University, Woebot use was shown to generate significant reductions in anxiety and depression, primarily in people aged 18-28 who had spoken to Woebot on a near-daily basis.

Woeboth Health

Bank of innovations

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.