Predictive Telecare Service in Home Care

Publications Bank of innovations

Predictive Telecare Service in Home Care

Adinberri Foundation, Eusko Jaurlaritza (Basque Government)

BetiON

Predictive telecare that allows for preventive and personalized action

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation. The initiative aims to address social issues such as loneliness, home safety, abuse, cognitive decline, and lack of socio-family support.

The predictive model operates through technological solutions such as speech processing, advanced analytics, artificial intelligence, Big Data, IoT (Internet of Things), and technologies that facilitate interoperability and standardization, such as open platforms.

The system will be integrated into the Public Telecare Service of Euskadi (betiON), a service that allows users to communicate with specialized professionals in emergency or risk situations. BetiON can be used by people over 75 years old who live alone, people over 65 years old in situations or at risk of dependency, people with various types of disabilities or mental illnesses, and people in situations of social isolation.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

STOP, artificial intelligence to prevent suicide

Publications Bank of innovations

STOP, artificial intelligence to prevent suicide

UPF

STOP UPF

Research project to prevent suicide through artificial intelligence applied to social networks

According to the latest data from the INE, 4,227 people died by suicide in Spain in 2022. It is the highest number ever recorded in the country. One of the most concerning issues is the increase in suicide among adolescents, as cases have significantly risen from 53 to 75 compared to 2021. According to the WHO, each suicide has a severe emotional impact, at least on six people in the victim’s environment.

STOP is a research project that studies mental health problems on social networks through Artificial Intelligence. The goal is to find patterns related to the high risk of suicide and other disorders that can lead to this issue, such as depression or eating disorders. When a user matching a risk profile is detected, a targeted prevention campaign is launched, including information like the Helpline, available 24 hours a day, and other suicide prevention hotlines.

Some indicators taken into account include the times at which the person publishes content, interactions received from other users, their interests, and the type of posts. The team, consisting of psychologists, engineers, and psychiatrists, has developed algorithms that detect suicidal behavior patterns with 85% accuracy through texts, images, and social activities on Twitter.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

Mentegram, therapeutic monitoring of patients in mental health treatment

Publications Bank of innovations

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram

Mentegram

Tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment

Mentegram is a platform that allows for daily monitoring of the state of patients in mental health consultations. The instruments and detection criteria can be customized according to the individual or, if preferred, pre-configured ones can be used. This way, therapists can adapt the treatment in each case more reliably.

This monitoring also allows for session optimization and time-saving, as professionals obtain a quick overview of how patients have been in the days leading up to the visit. The tool also enables the detection of risk situations to act preventively.

Additionally, the application offers the possibility of sharing educational materials, instructions, questionnaires, and reminders with users through their mobile devices. Furthermore, the platform collects information on patient evaluations, staff workload, and clinical effectiveness.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

Digital Streetwork, social workers who assist young people through the Internet

Publications Bank of innovations

Digital Streetwork, social workers who assist young people through the Internet

Bavarian Youth Council

Digital Streetwork

Initiative that moves street work with youth to the Internet

Digital Streetwork is a project aimed at individuals between 14 and 27 years old, in which a team of specialists work with youth through chats, social networks, platforms, and phone calls. Some of these spaces include Instagram, Discord, and Reddit. The main objective is to support them in areas such as mental health, school, work, and interpersonal relationships.

Social workers are actively present online and reach out to young people who show a need for support through messages and posts. If they do not wish to establish communication, the conversation stops. Similarly, the workers can be contacted by users who require their help. The program consists of fourteen professionals, two for each local government in Bavaria.

The platform is free and anonymous. Digital workers maintain the confidentiality of conversations and receive training in online counseling and crisis management. In case they cannot address an issue, the professionals connect the youth with specialized organizations.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

BRUS, accompaniment to young people who live in families with situations of drug addiction

Publications Bank of innovations

BRUS, accompaniment to young people who live in families with situations of drug addiction

Center for Digital Paedagogik (CfDP)

BRUS

Program that seeks to break the taboo of addictions in families

BRUS is an initiative aimed at young people up to 24 years old who live in families affected by alcohol and drug addiction. The primary objective is to break the taboo surrounding these issues through in-person meetings and an anonymous chat service. Additionally, the program encourages young individuals to focus on their own needs rather than taking responsibility for situations they cannot control.

The online chat provides access to individuals who may initially be hesitant about seeking face-to-face treatment or are unable to physically attend a center. This virtual format allows vulnerable individuals to express their experiences, regardless of their location. Furthermore, the online platform enables safer and more confident self-expression, allowing them to articulate their feelings more effectively.

Users can choose whether they want to maintain continuity with the same therapist across multiple sessions or start anew each time and switch therapists. BRUS also facilitates communication for young people who have completed the therapeutic process but wish to stay connected with the center.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

Barnahus, care service for child victims of sexual abuse

Publications Bank of innovations

Barnahus, care service for child victims of sexual abuse

Catalan Government, Save The Children

Imatges Posts Web 6 min 1

A pioneering integrated unit in Catalonia and Spain, made up of a specialised multidisciplinary team, whose objective is to avoid the re-victimisation of children and adolescents who are victims of sexual abuse and to provide all the necessary care in a single space.

Barnahus (children’s house in icelandic) is a project to help children and young people –from 0 to 18 years of age– who have suffered sexual abuse and to prevent aggression against minors. It puts the victim of sexual abuse at the centre, working in a single space with all the care services they need and minimising the traumatic experience of reliving the aggression. This avoids victims having to go through courts, police stations, hospitals and children’s services. It is promoted by Save the Children and is supported by five Catalan government departments, mainly the Social Rights department, but in coordination with the Health, Education, Justice and Interior departments.

Barnahus has a welcoming and friendly appearance to provide security, comfort and confidence to children and their families. There are separate rooms to preserve privacy, a kitchen-dining room, offices and a medical examination room. The psychosocial team –consisting of psychologists and social workers with a coordinator– works full time, 24 hours a day, every day of the year, and also offers translation services.

Catalonia already has centers in Tarragona, Manresa, and Lleida. In 2024, Intress, a partner entity of the iSocial Foundation, has promoted the opening of a Barnahus facility in Terrassa and in La Seu d’Urgell. On February 27th, the Idea Foundation, also a member of iSocial, will inaugurate a center in Granollers.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

e-Rueca, a virtual support for citizens at risk of exclusion

Publications Bank of innovations

e-Rueca, a virtual support for citizens at risk of exclusion

La Rueca Asociación

User using the eRueca application with the mobile phone

A virtual social center that provides information, guidance, and support to individuals facing social exclusion through a multi-channel online connection.

e-Rueca is available 24 hours a day, 365 days a year, and is a completely free service. The application is designed as a physical care center, a building with multiple floors and service rooms where users can find and interact with teams of professionals ready to help them, provide support, and offer information. The more than 10 technicians involved in this project provide user support in various intervention fields. Of the eight rooms that e-Rueca makes available to the user, five are dedicated to direct social and psychological care: the Psychology Room, the Work Room, the Legal and Immigration Room, the Social Care Room, and the Youth Room; in these rooms, they offer everything from legal advice for foreigners to mediation. They also provide answers to frequently asked questions related to each intervention area and a section of resources in text and video format. With these five rooms, the different needs for accompaniment and support of people in situations of social exclusion are covered, always taking into account their specific circumstances.

The remaining three rooms are: the Reception, which provides information about the project and its goals; the Exhibition Room, where tools and resources (hobbies, games, tests, infographics, etc.) are collected with the aim of raising awareness about situations and groups in social vulnerability; and the auditorium, a meeting space for third-sector professionals that includes updates related to online training, webinars, or events that the organization makes available to professionals.

Communication between users and professionals is possible through various channels. The most direct is instant chat, but it is also possible to make inquiries via SMS, WhatsApp, email, or video calls. If the user requests it, the possibility of face-to-face assistance with a hybrid option is also considered. The team of professionals responds within a maximum of 48 hours. Thus, in a simple way and through mobile devices, tablets, and computers, vulnerable individuals can contact and receive the attention they need quickly and efficiently.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Publications Bank of innovations

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Centre Mutualiste de Kerpape

Assistive Technology 1

Personalised digital assistant that provides communication assistance and access to information technologies. It is free and open source and facilitates oral communication for people with difficulties.

LifeCompanion is a highly customisable and flexible assistant, so it can be used in different contexts, but it is mainly intended to facilitate computer access and communication. In fact, one of the outstanding features of LifeCompanion is its integrated speech synthesis, which allows users to communicate using speech. LifeCompanion thus aims to promote the social participation and autonomy of its users in areas such as communication, access to information technologies, education and employment. It also contributes to establishing social links, especially with caregivers and professionals close to them.

LifeCompanion works in such a way that it adjusts to the individual’s motor, visual, auditory or cognitive abilities and development. For example, it enables pictographic and phonetic communication, as it includes a vocabulary tree with pictograms and pictures and a customised phoneme communication keyboard. Digital keyboards can also be customised and typing can be accelerated with advanced word prediction. Among other functions, LifeCompanion also facilitates motor accessibility, anticipating movement and with advanced configurations in this area. In this regard, it is important to note that it has been co-designed by and in close collaboration with end users.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

Rural Care, innovation in care for rural dependents 

Publications Bank of innovations

Rural Care, innovation in care for rural dependents 

Castilla y León Social Services, Junta de Castilla y León, Diputación provincial de Valladolid, Fundation Persones, Plena inclusión Castilla y León, European Social Network

An innovative project that offers social support, health care and opportunities for participation in the community to people with dependency, disability or chronic illness living in rural areas. It aims to enable people to remain at home with security, quality of life and dignity, maintaining their life project and daily routine. 

rural care asistencia mayores

In rural areas, which in recent years have been dominated by an ageing population, families, communities and volunteers play a crucial role in well-being. The Rural Care project stems from the desire to ensure active ageing around the home and is based on the premise that community participation is essential. This initiative is implemented in the province of Valladolid, in a rural context. Thus, this project, which is part of a European initiative for innovation in social services, is designed for people who are in situations of dependency and require constant support and care. 

In this sense, the aim is to guarantee the dignity of people, ensuring their autonomy and respecting their preferences and wishes. Rural Care also focuses on the families and carers of the project participants, providing them with support to reconcile care tasks with personal, social and working life, as well as to ensure their own health.  

This project stands out for its multi-level partnership of public and private actors, as well as for the coordination of social and health services at different levels. The Support Plan developed for each project participant includes different professionals: a coordinator, a case manager, a reference professional at home and in the community, among others. Among the support actions, it is worth highlighting that the home is also adapted and a personalised community participation programme is designed. In this sense, it is worth highlighting the fact that one of the project’s objectives is to dynamise the rural territory, local occupation, community involvement and social cohesion. 

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

Mixed Living, residents who live with and collaborate with highly vulnerable people

Publications Bank of innovations

Mixed Living, residents who live with and collaborate with highly vulnerable people

Tussenvoorziening

Mixed social housing blocks of flats where homeless and economically vulnerable people live together, which is beneficial for both groups. It facilitates access to housing more quickly for many people while the community activities carried out in the buildings promote social reintegration and break down the social isolation and stigmatisation of homeless people.

Mixed Living is a form of housing in which 70% of the people who live there are on low incomes and in need of social housing and the remaining 30% are people who are vulnerable, usually homeless people who are beneficiaries of the Housing First programme. Both parties must comply with the previously established conditions of commitment and rules, mainly regarding the care of the environment they share. Participating in this social accompaniment programme is advantageous for people in the first group, reducing their waiting time for access to social housing.

It is also clearly favourable for homeless people —and not only, because the programme is also aimed at people with a lack of social network or psychological problems— for whom the contact and cohabitation with other residents facilitates their social reintegration. In this sense, the shared housing enables proximity between the two groups with common meeting spaces that make it easier for them to have coffee, watch a football match or look after the courtyard. The project is supervised by professionals who visit the block of flats at least once a week and are responsible for assessing and managing the functioning of the cohabitation.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
From Your Eyes

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities