Digital Streetwork, social workers who assist young people through the Internet

Publications Bank of innovations

Digital Streetwork, social workers who assist young people through the Internet

Bavarian Youth Council

Digital Streetwork

Initiative that moves street work with youth to the Internet

Digital Streetwork is a project aimed at individuals between 14 and 27 years old, in which a team of specialists work with youth through chats, social networks, platforms, and phone calls. Some of these spaces include Instagram, Discord, and Reddit. The main objective is to support them in areas such as mental health, school, work, and interpersonal relationships.

Social workers are actively present online and reach out to young people who show a need for support through messages and posts. If they do not wish to establish communication, the conversation stops. Similarly, the workers can be contacted by users who require their help. The program consists of fourteen professionals, two for each local government in Bavaria.

The platform is free and anonymous. Digital workers maintain the confidentiality of conversations and receive training in online counseling and crisis management. In case they cannot address an issue, the professionals connect the youth with specialized organizations.

Banc d’innovacions

professionalització del suport entre iguals per a persones grans

Expert by Experience, professionalization of peer-support for seniors

A peer‐support initiative enabling older residents to receive support on mental health and substance use from trained experts by experience
un enfocament comunitari per a la vida independent

KeyRing, A Community-Based Approach to Independent Living

An innovative support model enabling independent living through neighbourhood-based peer networks
Una iniciativa pionera de suport entre iguals a Catalunya que ofereix acompanyament basat en l’experiència viscuda per a persones amb trastorns greus de salut mental

Suport entre Iguals, Peer Support for Recovery in Mental Health

A pioneering peer-support initiative in Catalonia offering lived-experience assistance for people with severe mental health conditions
Una plataforma d’accessibilitat global que empodera persones cegues i amb baixa visió mitjançant assistència visual en temps real

Be My Eyes, A Global Platform for Visual Assistance and Inclusion

A global accessibility platform that empowers blind and low-vision people through real-time visual assistance
Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support