Gavius, a virtual assistant for the processing of social assistance applications

Publications Bank of innovations

Gavius, a virtual assistant for the processing of social assistance applications

Gavà City Council

Intelligent assistant that provides information to citizens about the social assistances available to them, and at the same time facilitates its processing in a convenient, fast and simple way. It is based on a user-friendly application, which allows digital identification through biometric recognition, and automates the process of applying for aid and subsequent collection.

The Gavius project aims to contribute to moving towards more proactive and innovative social services, adapting technologies to the needs of individuals and social professionals. The assistant is accessible both to potential beneficiaries who identify themselves in the application, as well as to social services and citizen care professionals, for whom it provides support when granting and processing social assistance.


Gavius is an example of joint work between companies, citizens, administration and research centers. Thanks to a model based on machine learning, the application is able to adapt to the casuistry of each person and simplify and streamline the bureaucratic processes of the social services of local administrations.

Banc d’innovacions

Un servei comunitari remot, basat en la televisió, per reduir la solitud i promoure el benestar entre les persones grans

Casal TV, virtual social centre for older people through interactive television

A remote, television-based community service to reduce loneliness and promote well-being among older adults
Dinder Club, a dedicated dating & social-plans app for people with intellectual disabilities

Dinder Club, a dedicated dating & social-plans app for people with intellectual disabilities

Facilitating safe social, affective and romantic connections for people with intellectual disabilities
Campanya de sensibilització orientada a la joventut per abordar la soledat no desitjada a Espanya

Aquí la Sole, campaign against youth loneliness

A youth-oriented awareness campaign tackling unwanted loneliness in Spain
Una eina digital interactiva per ajudar els infants a entendre i recórrer el procés Barnahus

Journeys App, guiding children safely through the Barnahus process

An interactive digital tool to help children understand and navigate the Barnahus process
Ithaca Laundry, servei de bugaderia mòbil i reinserció social per a persones en situació de sensellarisme

Ithaca Laundry, Mobile laundry services and social reintegration for people experiencing homelessness

Europe’s first mobile laundry unit for people experiencing homelessness
Una plataforma en línia per avaluar i prevenir la vulnerabilitat residencial i l’exclusió habitacional

VERA app, A Digital Tool for Diagnosing Housing Vulnerability in Spain

An online diagnostic platform to assess and prevent housing vulnerability and residential exclusion