myCarenet, community support network for people with dependency

myCarenet, community support network for people with dependency

myCarenet

Image from myCarenet.

App that allows the person with some kind of dependency or their reference relative to weave and co-create their own support network in their home and their usual environment.

This tool allows maintaining and increasing meaningful social relationships (family, friends, neighbours, etc.) from an inclusive and community point of view, and at the same time prevents an eventual feeling of unwanted loneliness.

The person can contact and contract professional social and health care services on demand, or contact and receive community support for activities of daily living. In this way, myCarenet makes it possible to share the burden of care, lightening the load of the main caregiver.

In addition, both people with dependency and their support (family, community or professional) can access continuous and personalized training that promotes self-care and enables support persons to carry out a quality social and care task.

On the other hand, within the values of the circular economy, myCarenet promotes dignified and regulated work for people with difficulties in finding work and who, with a correct training itinerary, can find employment stability in the social and healthcare sector.

myCarenet

Bank of innovations

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Reconnect, a professional app to ensure the continuity of social insertion pathways

Reconnect, a professional app to ensure the continuity of social insertion pathways

Groupe SOS

Image from Reconnect webpage.

Work app for social professionals, which gives them all the information they need to support users: check their history, update their status, record meeting reports, schedule reminders for upcoming events, find documents and contacts useful, etc. It also allows you to inform team members of the situation of a person being cared for. And, in the event of a job replacement, the new professional can quickly get an overview of the ongoing procedures and the next steps to take in relation to each of the users.

In addition, it allows you to follow in real time the number of places available in services, accommodation and activities, and find the people who need them; and automatically analyze data statistics related to the people being cared for and assessing the impact of social intervention.

The ergonomics of the application have been specially worked with social professionals and third sector entities so that the management is very simple and allows the professionals to concentrate on accompanying the people being cared for. Co-design with third sector entities also allows you to provide solutions tailored to the specifics of the sector’s programs and services. And, in addition, the configuration of the system allows to satisfy the specific operational needs of each social entity.

Reconnect

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Intermedia

Image from the Intermedia website.

Digital platform for the selection of professional profiles, especially aimed at people with vulnerabilities, which differs from other portals in the fact that it is able to make an intelligent matching of skills between job offers and candidates, and does not discriminate based on learned patterns.

This is a paradigm shift since, instead of working like other recruitment platforms that only take into account the candidate’s training and work experience as reflected in a CV, IntermediaJOB also values the rest of the learning that the candidate has acquired throughout his life, both in the training and professional and personal fields. This makes the match between the applicant and the company much more reliable than with other portals.

This tool is only possible thanks to innovation, which is why it is awaiting the incorporation of machine learning, a technology that would improve the reliability of the skills match, as well as big data to take advantage of successful experiences, or the use of bots to make technology more accessible to people.

What has already been implemented are the algorithms used by IntermediaJOB. The platform excludes all those better-positioned candidates who have more knowledge than necessary in a workplace, as well as those that value people of one gender more than another, for the simple fact that they follow learned patterns.

Beyond being just a platform where job offers can be posted, it also allows students to find their university internships.

IntermediaJob

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

e-NABLE, network of 10,000 volunteers making prosthesis with 3D printers

e-NABLE, network of 10,000 volunteers making prosthesis with 3D printers

e-NABLE

Image from Enable the future Instagram profile

Online community of 10,000 people worldwide who voluntarily use their 3D printers to create hand and arm prostheses for adults and children who need it.

Individuals and organizations who wish to collaborate with the cause access the web to find users from more than 100 countries who need a prosthetic and have posted photographs showing and explaining the required prosthetic. The voluntary, then, contacts this person, downloads all the necessary information from the website, and adapts the available designs, which are in open source and free of rights, to the specific need of the person who will benefit. Once the prosthesis is printed, the voluntary person disinterestedly forwards it to the final beneficiary, who often lives in another country or continent.

In this way, through domestic manufacturing technology, people with low resources who cannot access a prosthetic because of their high price and/or the need to adapt them to children’s growth can have a free and customised prosthetic.
As an online portal, each can connect with people demanding from all over the world, although also can easily find plaintiffs living nearby and deliver the prosthetic to them personally.

e-NABLE

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

DPR, a smart tool to facilitate the work of primary care social service professionals

DPR, a smart tool to facilitate the work of primary care social service professionals

Institut Municipal de Serveis Socials de l’Ajuntament de Barcelona (Barcelona City Council Municipal Institute of Social Services)

Picture by Sora Shimazaki on Pexels

Artificial Intelligence tool to support primary care professionals for social services. Analyzes cases and advises the professional workers to respond to the attended people. The primary care worker who serves a visit, after transcribing on the computer his notes about the most important person in the interview, pressing a button obtains in a few seconds from the DPR system (Requires, Problems, Resources in catalan) a recommendation on the response to give or the action to be undertaken.

DPR processes the annotations of the social worker, classifies the problem and the person’s request, and suggests to the professional the answer to give, according to the resources and services the institution can offer or advise. This “intelligent” system allows social professionals to respond more quickly, more safely and objectively to the user, and users to receive a clear diagnosis with high accuracy reliability.

This tool that automatizes the process of typifying the demands received by social service centers has been trained using machine learning techniques from the data of 300,000 interviews conducted by the social services of Barcelona City Council in previous years.

The DPR system is thus a tool of “collective intelligence”, which does not replace the decisions of social professionals, but provides them with guidance based on the collective experience of previous years and leaves the final decision on the response to each case or situation in their hands.

It is a pioneer tool in Spain which, in addition to supporting decision-making and providing guidance to professionals, makes it possible to improve the planning of resources and services of the administration.

Ajuntament de Barcelona Àrea de drets socials

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

WACS, automated and massive call service to vulnerable people

WACS, automated and massive call service to vulnerable people

Hampshire County Council, PA Consulting

Picture from sabinevanerp on Pixabay

Service that makes automated calls to vulnerable people who are in their home and cannot attend social and health care centres on a regular basis or cannot receive close attention.

When a person who needs to be cared for is detected, the person receives an automated call with a voice from a real person, who asks him about his welfare state and possible needs. If the user needs to receive home care or if someone makes the purchase, for example, the system passes the call to a professional to specify the response to their demand.

This service used artificial intelligence techniques and was implemented in 2020 in the face of the inability of the Hampshire (England) government to monitor carefully and consistently vulnerable people during the COVID-19 pandemic. Due to the need to quickly contact thousands of people who were isolated in their homes, the PA Consulting company developed this massive, automated contact system to cater for and fuel a large volume of calls.

Bringing Ingenuity to Life

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Helpper, people with support needs connect with people willing to help them

Helpper, people with support needs connect with people willing to help them

Helpper

Young helpper helping an elderly woman to do groceries. Retrieved from Helpper’s website.

Service that connects people who need some support for their daily life tasks (helppies), with people close to them, in the same neighbourhood or village, who are willing to help them (helppers).

Helppper is a model that seeks the comfort of both sides, because it allows helppers to specify what their availability is (schedule, types of service they can offer, if they offer it free or with remuneration, etc.); and the helppies to select the support to be received (what person, for which support needs, schedule, modality, price, etc.). Helpper offers three subscription modalities: Basic, Standard and Premium, to make it easier for each person to personify the level of assistance they want to receive.

People with disabilities, with chronic diseases, elderly people, parents and mothers who are very busy, and even carers who need help in caring for dependents, can access the service.

The types of assistance or possible tasks to offer/receive include: small home repairs; food aid; support with administrative processes; travel and transport support; company to mitigate unwanted loneliness; babysitting; etc.

The service is available in French and Dutch.

Helpper

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Outcomes Star, methodology for customizing and objectivising Social Services intervention

Outcomes Star, methodology for customizing and objectivising Social Services intervention

Triangle

Working one-to-one with Outcomes Star. Retrieved from Outcomesstar.org.uk

Methodology to evaluate and plan customarily the transformation processes of people served by the Social Services. It is designed to be an integral part of social intervention, not a secondary tool; to achieve the most custom-like relationship between the person concerned and the professional using one-to-one work; and to adapt to their specific needs. It is a comprehensive social intervention formula, which allows users of the Social Services to be involved in all parts of their process and to measure their progress with objective indicators.

There are different star models, so the basic methodology can be applied to different services and social situations, by means of different indicators for each case. There are between 5 and 10 outcome areas, which are shared in a star-shaped diagram, making it a visual resource and easy to understand. These areas can be both positive and negative, allowing a visual map of the person’s life to be displayed and advised from their strengths and weaknesses. Each outcome area has a numerical scale (from 1 to 10 or 1 to 5) that is used to evaluate the initial situation of the person through objective criteria that are specified according to the type of service.

Outcomes Star allows the evaluation of the starting point of the given person, and from there the creation of an action plan and objectives based on the different areas of the star. The star is completed regularly to measure the change being produced and to readapt the action in the necessary cases. The collected data can be used for a specific case or interpreted as aggregated data to allow the overall evaluation of the results of a project or service.

To use Outcomes Star, is mandatory to buy the license and take the initial training provided by the company Triangle, which helps to achieve maximum performance and an adaptation of the methodology for each specific organization or service to be used.

Outcomes Star

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Protection People app (PPa), biometric recognition to assist undocumented vulnerable people

Protection People app (PPa), biometric recognition to assist undocumented vulnerable people

It Will Be

Worker of an NGO creating a profile in the App

App that uses biometric technology to reliably identify and record vulnerable people without papers, especially children, and at the same time share this information between various NGOs to coordinate and improve the care of the registered people. Protection People app (PPa) is primarily intended to register users of services that are outside the system or have no identification documents, are homeless, had to suffer humanitarian disasters or other difficult situations.

The information collected in the App has a high level of encryption to ensure its protection. In addition, PPa is easy to use and maintain and is multilingual (English, French, and Spanish). Another advantage is its accessibility from different mobile devices allows to register people on the street, on the open field and anywhere, and at the same time it makes the app available to NGOs of any size and capacity.

PPa uses multifactorial biometric recognition software (palmar, facial and fingerprint) to register users. Its reliability is very high because it does not read the palmar print but the vein pattern, which does not change with age. Once the person is identified, a profile can be created that briefly describes their situation, history, and needs.

PPA Protection People App

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.

Soliguide, a digital guide of services for homeless people

Soliguide, a digital guide of services for homeless people

Solinum

Digital kiosk to access the interactive map of services

Online platform and touchscreens present in different large French cities, which allow homeless people, refugees or people with other serious vulnerabilities to contact specialized services that can meet their basic needs. This platform can be used from different electronic devices such as mobile phones, tablets or computers, or also from digital kiosks installed in public spaces (touchscreens located in train stations, reception centres, etc.).

Soliguide is an initiative of the Solinum association, which answers questions such as: Where can I eat? Where can I maintain my personal hygiene? Where can I sleep safely? And not only this, but also reports on other services such as: support and advice on legal issues, advice on job search, language classes, etc.It is an easy way to find services grouped by category and geographical area, according to the needs of each person, and in different languages: French, English, Arabic and Spanish. The data is regularly updated by the team of the Solinum association and, through an App, social professionals can make themselves known on the Soliguide map.

Solguide

Banc d’innovacions

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Nou sistema públic de cures de la ciutat de Barcelona que pretén aconseguir un model d’atenció sociosanitari més reduït i proper a les persones usuàries.
Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation.