Self-care and stress management in social service teams

Campus Training offer

Self-care and stress management in social service teams

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Action training program for social service professionals from public institutions and third sector entities.


There is nothing that can give you peace except yourself.” Ralph Waldo

Stress and burn-out situations are common in the social services sector. The causes can be very diverse: individually the lack of stimuli, expecting to meet expectations that are too high, routine tasks, not having the equipment or knowledge necessary to execute certain tasks; In the case of work teams, the misuse of time, misunderstanding between collaborators, little empathy, lack of organization or poorly channeled differences of opinion. Furthermore, burnout syndrome develops when the worker perceives a great distance between his own ideals and the reality of his work life.

It is important that social services professionals incorporate strategies to face potentially stressful situations, inherent to professional practice, and methods of care and self-care to be able to grow, act and relate in a healthy and quality work environment.

Programes formatius

Self-care and stress management in social service teams

Self-care and stress management in social service teams

Action training program for social service professionals (16 h.)
How to improve communication and the image of Social Services

How to improve communication and the image of Social Services

Change the way we explain ourselves to give value to what we do. On-line (12 hours)
From Person-Centered Care to Self-directed Support

From Person-Centered Care to Self-directed Support

New trends in intervention in Social Services. On-line (16,5 hours)
Curs Eines de transformacio digital

Tools for the digital transformation of basic social services

Training program for technical staff of Social Services of local authorities. Online (15h).

The Habitat3 Foundation becomes the 16th member organisation of iSocial

Publications News

The Habitat3 Foundation becomes the 16th member organisation of iSocial

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It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.

On July 11, the Board of Trustees of the iSocial Foundation approved the entry of the Habitat3 Foundation as the 16th member entity of iSocial . The Hàbitat3 Foundation is a social housing manager driven by the third sector that works with Social Entities and Public Administrations to guarantee the right to decent housing for people in vulnerable situations. Born in 2014 at the initiative of the Table of Entities of the Third Social Sector of Catalonia and 8 other federations and entities in the sector. In a few years it has become the reference institution for the management of social housing in Catalonia thanks to the impetus of networking and collaboration with public, social and private actors.

Hàbitat3 currently has a staff of 50 professionals, who manage a park of 923 homes where 2,610 people reside; 212 of these homes are owned by the foundation; 17 come from promotion; 509 are given by private owners; 96 are transferred by Public Administrations; 83 have a task of social support for residents; and 6 are only administered. The homes are distributed in 38 different Catalan municipalities, most of them in the metropolitan area of Barcelona, and 733 homes are linked to social housing programs of Public Administrations, mainly town councils; 144 are linked to social programs of third sector entities; and 46 to social programs of the Habitat3 foundation itself.

social and labor insertion companies , through which the foundation has carried out 604 rehabilitation works in housing between 2015 and 2022 , and attended to the last year 1,012 maintenance incidents.

The Habitat3 Foundation is constantly innovating to improve the social management of its housing stock, with initiatives such as the sensorization of homes to reduce energy poverty in families, or programs to reduce the digital gap of residents.

In recent years, the Hàbitat3 Foundation has received several awards that recognize its work: Gold Award from the World Habitat Awards 2019, AVS Award for the best performance of Administration and management of social housing stock and Accèssit AVS for the best Rehabilitation 2022 performance, European Finalist responsible Housing Award 2022, Fundación Correspondables Award 2021; Voice City Shakers Award Ashoka 2020; Casa Jové Award 2018; Barcelona-Lleida 2018 College of Estate Administrators Award ; Barcelona City Council Award for Good Social Practices 2017; Access to the social innovation of Fundació La Caixa 2017; u Prize of the 5th Immoscopia Forum 2016.

For more information you can consult its website www.habitat3.cat and the Report of activities and social balance 2022

Actualitat

Premis GrausTIC. Candidatures fins el 6 de novembre

iSocial sponsors the GrausTIC Award for Social Integration through Digitalization

La Fundació iSocial participa com a patrocinador en els Premis GrausTIC 2023, en la categoria Premi GrausTIC a la Integració Social a través de la Digitalització
Imatge de les Jornades de formació d'activadores comunitàries per al projecte de Detecció i Intervenció de Situacions de Soledat no desitjada a l'Alt Pirineu-Aran

Training for Community Activators in the DISS Alt Pirineu-Aran Project

The DISS project aims to combat unwanted loneliness in the six regions of Alt Pirineu-Aran. The Community Activators play a crucial role in coordinating the efforts for detection and intervention and in raising community awareness.
iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.

ReThink, a proactive tool to prevent and stop cyberbullying

Publications Bank of innovations

ReThink, a proactive tool to prevent and stop cyberbullying

ReThink

A digital tool that aims to detect and stop cyberbullying at the source, before it happens. It is a proactive and effective solution to help teenagers make positive choices on social networks.

ReThink self-empowers users, giving them a second chance and encouraging them to reflect, while transforming their behaviours and attitudes. All in all, it encourages teenagers to become responsible and positive digital citizens.

Cyberbullying is the intentional abuse of another person through social networks or technological platforms, and although it is not a problem exclusive to adolescents, it is one of the age groups where it is most prevalent. Victims of cyberbullying suffer from depression, anxiety and low self-esteem, among others. Studies show that teenagers can often act on impulse, leading them to post harmful and hateful messages that they may later regret. For this reason, the ReThink technology app works in such a way that it targets potential bullies, detecting when preteens and teens try to post offensive content on networks. It then provides users with a warning and a moment to rethink the offensive content –more specifically, whether or not it is appropriate– before posting it on the networks. In this way, it aims to curb their impulsiveness.

The ReThink app is available free of charge, easy to install and quick to set up. It has been approved by teachers, principals and school administrators and its use is recommended by police forces. The results are successful: according to research, 93% of the time teenagers change their minds when given the input to rethink their decision about whether or not to post the offending content. In fact, the figures show that the willingness to post such messages is reduced from 71% to 4%.

Banc d’innovacions

Projecte e-Fabrik - Joves col·laboren amb persones amb discapacitat per crear ajuts funcionals

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people and individuals with disabilities in a creative community with the aim of jointly conceiving solutions to address the challenges faced by people with disabilities in their daily lives.
Imatge d'una habitant del projecte Llar Casa Bloc a l'entrada de l'edifici.

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

“Llar casa bloc” is a social housing network project promoted by Hàbitat3, providing social support and technological resources to promote autonomy and empowerment among its residents.

Innovative tools for people with communication difficulties

Campus InnoBreaks

Innovative tools for people with communication difficulties

Talking Mats (United Kingdom) and Voiceitt (Israel).

Held on March 14th, 2023, from 15:00 p.m. to 16:30 p.m.

Simultaneous translation from Catalan and Spanish into English was provided.

Speech and expression difficulties are common in people with disabilities, autism, brain injuries or dementia, and this often prevents them from expressing their opinions, feelings and aspirations in the educational stage, in a medical visit, in court or in many other life situations. At the same time, it makes it difficult for them to hold a conversation with other people or with automatic voice recognition systems (xatbots, assistants, robots…).


In recent years, solutions have been developed in other countries that provide innovative solutions to overcome these difficulties with the support of technology and visual communication tools. These solutions are being used by more and more people, from more countries and from more and more different linguistic backgrounds. In this Innobreak we will present two of them, one from the United Kingdom and the other from Israel:

  • Talking Mats, a visual communication tool for people with communication difficulties (disability, autism, brain damage, dementia…). It is a tool for thinking, expression and comprehension support because it allows to process concepts through the breakdown of information, giving time to respond and reducing memory requirements. In addition, the quality of the information is improved by giving control to the respondent and providing a structured framework for open-ended questions. The tool is very useful in areas such as education, social health and justice. Since the project was launched in 2011, the tool has been used by more than 14,000 people in 40 countries.
  • Voiceitt, a voice assistant for people with speech impairments that allows them to use the intelligent voice assistants on the market: Alexa (Amazon), Sirius (Apple), Google Assistant (Google), Bixby (Samsung), etc. It is an accessibility application that learns the particularities of the atypical speech of these people and translates it to conventional voice assistants, making it possible for them to use these assistants for their conversations and daily routines like the rest of citizens. The app analyzes the voice data, cadence, breathing, pauses, etc. of each person and through automatic learning learns and models the speech patterns to understand what is being said.


Speakers:

  • Margo Mackay, Talking Mats (United Kingdom)
  • Rachel Levy, Voiceitt (Israel)

With the support of:

Generalitat de Catalunya Departament de Drets Socials

Innobreaks

Innobreak - Webinar d'innovació

New Models of Social Housing Against Exclusion

Mixed Living (Netherlands) and Llar Casa Bloc (Catalonia). Tuesday, October 31, 2023, from 9:00 AM to 10:30 AM. Online. Free. Open for registration.
New digital tools at the service of people who care

New digital tools at the service of people who care

OKencasa (Basque Country) and myCarenet (Catalonia). Held on 11/07/2023.
Guides and simulators for economically vulnerable populations

Guides and simulators for economically vulnerable populations

Soliguide (France) and Les meves ajudes (Spain). Held on 9/05/2023
Innovative tools for people with communication difficulties

Innovative tools for people with communication difficulties

Talking Mats (United Kingdom) and Voiceitt (Israel). Online. Held on 14/03/2023.

Tools for the digital transformation of basic social services

Campus Training offer

Tools for the digital transformation of basic social services

Curs Eines de transformacio digital

Training program for technical staff of Social Services of local authorities.

Catalonia: 8 free editions in 2023 for City and County Councils. Consult the calendar of editions.

Other Comunidades Autónomas: editions on request

Digital transformation is a process of change that our society has experienced and continues to experience every day. A process of change with a strong impact on society, organizations and citizens of the 21st century, and also on the social services sector.

It is a path that has only just begun, that has a long way to go and that involves a change in the approach, the way of working and the way of orienting care in social services. Because transforming organizations and the social sector digitally is not only about virtualizing procedures that were previously done in person or on paper, but also involves changes in the forms of management, organization, provision of services and interaction with the people served.

This course aims to provide a response to the need of the basic teams of social services of the local administrations to be trained to use the new tools that today technology puts at their disposal, and to be trained to successfully face the changes of all kinds that the use of these new tools entails for the professionals, for the teams and for the organizations.

In collaboration with:

Generalitat de Catalunya Departament de Drets Socials

Programes formatius

Self-care and stress management in social service teams

Self-care and stress management in social service teams

Action training program for social service professionals (16 h.)
How to improve communication and the image of Social Services

How to improve communication and the image of Social Services

Change the way we explain ourselves to give value to what we do. On-line (12 hours)
From Person-Centered Care to Self-directed Support

From Person-Centered Care to Self-directed Support

New trends in intervention in Social Services. On-line (16,5 hours)
Curs Eines de transformacio digital

Tools for the digital transformation of basic social services

Training program for technical staff of Social Services of local authorities. Online (15h).

Memory Center Platform, an interactive platform that brings the experiences of migrants closer together

Publications Bank of innovations

Memory Center Platform, an interactive platform that brings the experiences of migrants closer together

Engineering Ingegneria Informatica, SO-CLOSE Consortium

Multimodal and multilingual digital platform that collects heritages, testimonies, experiences and narratives around the phenomena of displacement and forced migration in order to help build complex identities and foster social cohesion between refugees and European host societies.

It harnesses the benefits of innovative digital and artistic tools to facilitate cultural exchange, storing and managing a wide range of content (documents, videos, images, texts). It is available in 6 languages (English, Italian, Spanish, Catalan, Greek and Polish) and is accessible to institutions, academics, artists and the general public.

This software platform represents the final archive of all the content produced throughout the life of the So-Close project, so of cultural heritage on refugees and migrants. In fact, it is the culmination of the project: it stores and makes it possible to search, view, share, download and aggregate the materials created. Thus, the MCP contains digital maps, virtual exhibitions that allow the sharing of tangible and intangible elements of the countries of origin and host countries, and interactive and immersive video documentaries. In this sense, the MCP interacts with the three digital tools created during the project –Storymap, Webdoc and Exhibition– with the aim of sharing and pooling cultural heritage. Apart from preserving and gathering all these generated contents, it also connects them with similar initiatives thanks to the social network tracker and allows the user to be a co-creator of new cultural materials.

In addition, this platform provides a number of basic accessibility functions –such as font size modification or font adaptation for people with dyslexia, among others– for people with functional diversity. These functions can be easily activated by users.

Banc d’innovacions

Projecte e-Fabrik - Joves col·laboren amb persones amb discapacitat per crear ajuts funcionals

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people and individuals with disabilities in a creative community with the aim of jointly conceiving solutions to address the challenges faced by people with disabilities in their daily lives.
Imatge d'una habitant del projecte Llar Casa Bloc a l'entrada de l'edifici.

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

“Llar casa bloc” is a social housing network project promoted by Hàbitat3, providing social support and technological resources to promote autonomy and empowerment among its residents.

Able4Work, a digital tool to support the integration of vulnerable young people into the labour market

Publications Bank of innovations

Able4Work, a digital tool to support the integration of vulnerable young people into the labour market

Probens, SeaTeach, DanmarComputers, Knowl, Multitudei Gävle AB, Werkstatt-Berufskolleg

Able4Work is the digital tool that facilitates the process of finding a job for young people who are often in a situation of social vulnerability. It is designed for young people from disadvantaged backgrounds and aims to offer them support and accompaniment during the complex stages of their job search. In this way, it helps them to redirect their present and future socio-labour situation, facilitating interaction and contact with social workers.

It is an online platform and functional app, available and free to use for both mentors and interested users. It offers support in the process of searching for employment or educational programmes, adapting to the needs of vulnerable young people. Thus, it is mainly aimed at young people between 18 and 35 years old in a situation of social vulnerability -new immigrants, ethnic minorities, economic problems, etc.- and, consequently, at risk of social exclusion. The app also targets mentors and youth workers who implement the socio-occupational and educational insertion programmes digitally and partially remotely, offering support, advice and guidance to vulnerable young people.

Able4Work works in a way that allows young users to easily interact with the social workers and mentors assigned to them –including a chat– and social workers to better follow up and monitor tasks. In addition, the digital tool allows young people to constantly monitor the phases and progress of their pathway –with a calendar showing guidance actions and pending tasks– and to receive notifications about job and educational possibilities. In this way, it increases the autonomy of programme participants and promotes the value of self-responsibility among young people in the job search process.

Finally, the app has gamification elements that make it interactive and engaging, which motivates young people to meet the objectives of their pathways. As a result, the app Able4work reduces the high drop-out rates of Youth Guarantee programmes, improving their efficiency and success.

Banc d’innovacions

Projecte e-Fabrik - Joves col·laboren amb persones amb discapacitat per crear ajuts funcionals

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people and individuals with disabilities in a creative community with the aim of jointly conceiving solutions to address the challenges faced by people with disabilities in their daily lives.
Imatge d'una habitant del projecte Llar Casa Bloc a l'entrada de l'edifici.

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

“Llar casa bloc” is a social housing network project promoted by Hàbitat3, providing social support and technological resources to promote autonomy and empowerment among its residents.

EyeHarp, a digital musical instrument through sight

Publications Bank of innovations

EyeHarp, a digital musical instrument through sight

Pompeu Fabra University

Digital musical instrument for people with physical disabilities which, thanks to eye-tracking and interaction and expressiveness with the instrument, allows to select chords, arpeggios, melody and volume, allowing to produce notes and create melodies with the gaze.

The programme works with an eye-tracker, a special camera that monitors eye movement, and with a software that must be installed on the device. The software download is open source and free of charge, and allows you to learn music from scratch and improve your technique. In addition, it adapts to the level of musical knowledge of each user, and includes a variety of sounds and melodies.

EyeHarp has been specially designed for people diagnosed with cerebral palsy, amyotrophic lateral sclerosis, muscular dystrophy, upper limb amputation or spinal cord injury. It is also suitable for people with intellectual disabilities. In addition, the Eye Harp Association offers training for music therapists and music teachers, as well as music lessons for people with motor disabilities.

The programme aims to improve the quality of life of users, as playing music with EyeHarp provides health benefits: musical training stimulates certain parts of the brain and improves verbal and auditory memory, among others. It also promotes self-esteem, emotional expression and creativity.

EyeHarp has made it possible to create digital and accessible musical instruments by combining computer science and music. In short, it offers an innovative and revolutionary service for music education and music therapy.

Banc d’innovacions

Projecte e-Fabrik - Joves col·laboren amb persones amb discapacitat per crear ajuts funcionals

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people and individuals with disabilities in a creative community with the aim of jointly conceiving solutions to address the challenges faced by people with disabilities in their daily lives.
Imatge d'una habitant del projecte Llar Casa Bloc a l'entrada de l'edifici.

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

“Llar casa bloc” is a social housing network project promoted by Hàbitat3, providing social support and technological resources to promote autonomy and empowerment among its residents.

Community intervention in Basic Social Services

Campus Training offer

Community intervention in Basic Social Services

Training-action program for social service professionals from public institutions and third sector organizations.

Check the calendar for the 2023 editions


Community work as a form of social intervention has long been present in academic and professional debates and in the orientation of many welfare and social services policies. In recent years there has been a special drive to promote the community dimension in strategies to rethink and strengthen social services systems, both those promoted by some regional governments (e.g. the II Strategic Plan for Social Services in Catalonia 2021-2024) and those promoted by some local authorities.

Specifically, the aforementioned Strategic Plan urges to “seek the assembly of community social work within the primary care social network, bearing in mind that any social intervention professional can work on the community dimension”. This dimension means influencing the causes that generate situations of vulnerability, and deploying preventive actions that improve social cohesion, empowerment of citizenship, positive parenting, and independent living and autonomy.

Even so, professionals and social services teams are currently facing numerous difficulties in moving in this direction: an unclear and concrete regulatory framework; doubts about what is community work and what is not; an organizational model that does not facilitate it; a context of tension in relation to the traditional role of assistance; etc.

This training course aims to respond to these doubts and difficulties, based on a practical vision for the different scenarios of social intervention by means of tools, references, examples and experiences of the course participants themselves.

Programes formatius

Self-care and stress management in social service teams

Self-care and stress management in social service teams

Action training program for social service professionals (16 h.)
How to improve communication and the image of Social Services

How to improve communication and the image of Social Services

Change the way we explain ourselves to give value to what we do. On-line (12 hours)
From Person-Centered Care to Self-directed Support

From Person-Centered Care to Self-directed Support

New trends in intervention in Social Services. On-line (16,5 hours)
Curs Eines de transformacio digital

Tools for the digital transformation of basic social services

Training program for technical staff of Social Services of local authorities. Online (15h).

iSocial has moved to a new headquarters in District 22@ of Barcelona

Publications News

iSocial has moved to a new headquarters in District 22@ of Barcelona

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The new office is at 105 Sancho de Ávila Street, in the epicenter of innovation in the city, a few meters from the Glòries Tower, the Design Museum or the MediaTIC Building.

On January 9, 2023, the iSocial Foundation moved to new offices in District 22@ of Barcelona, the epicenter of innovation in the city, specifically at number 105 Sancho de Ávila Street, a few meters from the Glòries Tower, the Design Museum or the MediaTIC Building. The new headquarters occupies several work spaces in the Monday Arroba building, which also houses numerous companies linked to the world of innovation and which at the same time offers a strongly international and multicultural work environment.

To get to the new headquarters by public transport, the easiest way is to do so via the Glòries stop on the L1 Metro, the T5 and T6 Tram lines, or the El Clot-Aragó station on the trains Suburbs.

The iSocial Foundation also launches a new direct phone number in these offices: +34 935 473 973

With this change, iSocial has left the headquarters of the ATRA Group at 239 Gran de Gràcia Street in Barcelona. The ATRA Group is one of the third sector NGO that founded iSocial and during the last few years had selflessly hosted the iSocial professional team.

Actualitat

Premis GrausTIC. Candidatures fins el 6 de novembre

iSocial sponsors the GrausTIC Award for Social Integration through Digitalization

La Fundació iSocial participa com a patrocinador en els Premis GrausTIC 2023, en la categoria Premi GrausTIC a la Integració Social a través de la Digitalització
Imatge de les Jornades de formació d'activadores comunitàries per al projecte de Detecció i Intervenció de Situacions de Soledat no desitjada a l'Alt Pirineu-Aran

Training for Community Activators in the DISS Alt Pirineu-Aran Project

The DISS project aims to combat unwanted loneliness in the six regions of Alt Pirineu-Aran. The Community Activators play a crucial role in coordinating the efforts for detection and intervention and in raising community awareness.
iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.