Barnahus, care service for child victims of sexual abuse

Publications Bank of innovations

Barnahus, care service for child victims of sexual abuse

Catalan Government, Save The Children

Imatges Posts Web 6 min 1

A pioneering integrated unit in Catalonia and Spain, made up of a specialised multidisciplinary team, whose objective is to avoid the re-victimisation of children and adolescents who are victims of sexual abuse and to provide all the necessary care in a single space.

Barnahus (children’s house in icelandic) is a project to help children and young people –from 0 to 18 years of age– who have suffered sexual abuse and to prevent aggression against minors. It puts the victim of sexual abuse at the centre, working in a single space with all the care services they need and minimising the traumatic experience of reliving the aggression. This avoids victims having to go through courts, police stations, hospitals and children’s services. It is promoted by Save the Children and is supported by five Catalan government departments, mainly the Social Rights department, but in coordination with the Health, Education, Justice and Interior departments.

Barnahus has a welcoming and friendly appearance to provide security, comfort and confidence to children and their families. There are separate rooms to preserve privacy, a kitchen-dining room, offices and a medical examination room. The psychosocial team –consisting of psychologists and social workers with a coordinator– works full time, 24 hours a day, every day of the year, and also offers translation services.

Catalonia already has centers in Tarragona, Manresa, and Lleida. In 2024, Intress, a partner entity of the iSocial Foundation, has promoted the opening of a Barnahus facility in Terrassa and in La Seu d’Urgell. On February 27th, the Idea Foundation, also a member of iSocial, will inaugurate a center in Granollers.

Banc d’innovacions

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Self-care and stress management in social service teams

Campus Training offer

Self-care and stress management in social service teams

natalie grainger 8uB5kFKWWkk unsplash

Action training program for social service professionals from public institutions and third sector entities.


There is nothing that can give you peace except yourself.” Ralph Waldo

Stress and burn-out situations are common in the social services sector. The causes can be very diverse: individually the lack of stimuli, expecting to meet expectations that are too high, routine tasks, not having the equipment or knowledge necessary to execute certain tasks; In the case of work teams, the misuse of time, misunderstanding between collaborators, little empathy, lack of organization or poorly channeled differences of opinion. Furthermore, burnout syndrome develops when the worker perceives a great distance between his own ideals and the reality of his work life.

It is important that social services professionals incorporate strategies to face potentially stressful situations, inherent to professional practice, and methods of care and self-care to be able to grow, act and relate in a healthy and quality work environment.

Programes formatius

Self-care and stress management in social service teams

Self-care and stress management in social service teams

Action training program for social service professionals (16 h.)
How to improve communication and the image of Social Services

How to improve communication and the image of Social Services

Change the way we explain ourselves to give value to what we do. On-line (12 hours)
From Person-Centered Care to Self-directed Support

From Person-Centered Care to Self-directed Support

New trends in intervention in Social Services. On-line (16,5 hours)
Curs Eines de transformacio digital

Tools for the digital transformation of basic social services

Training program for technical staff of Social Services of local authorities. Online (15h).
Community intervention in Basic Social Services

Community intervention in Basic Social Services

Community work as a form of social intervention. 10,5h online.
Innovation and change management

Innovation and change management

Management skills for continuous improvement. Online (10 hours)

Case Compass, social services case management toolkit 

Publications Bank of innovations

Case Compass, social services case management toolkit 

World Bank Group, Rapid Social Response 

social worker visit

A set of tools that the World Bank makes available to social service practitioners in any country with the aim of facilitating their work, promoting the social protection actions of governments and improving case management services. 

Case management is a social protection strategy that meets the needs of a wide range of populations. It is a goal-based and highly user-centred process, requiring assessment of the needs of the user. In the case of social services, the most frequent targets are low-income families, unemployed or jobseekers, children and the elderly. Social workers are responsible for supporting these people in solving individual or family problems, facilitating their access to services through an agreed action plan. 

To facilitate case management, the Case Compass tools include catalogues of available programmes, forms for assessment and design of intervention plans with families, manuals to support each phase of the intervention cycle, protocols and referral mechanisms, and support material for daily social work practice. In this way, the World Bank aims to support local social service operators and provide them with the possibility to adapt the tools to their specific context.  

Case Compass also offers a prototype –the Case Management Information System (CMIS)– which provides information on beneficiaries and collects and details the progress of any intervention or referral in internal or third party services. Finally, Case Compass offers personalised advice to social services teams to set up and run the platform’s tools. 

Banc d’innovacions

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Vangin, integration of social services into a single citizen portal 

Publications Bank of innovations

Vangin, integration of social services into a single citizen portal 

Talgildu Føroya

samleikin taenastuveitarar 730x365 2x

Portal that brings together in one place all the digital services of the various public institutions of the Faroe Islands (Denmark), including social services, to provide citizens access to information and management of all types of procedures. 

Vangin has become an example of digitalization in the public sector worldwide, placing the Faroe Islands in a leading position. Vangin centralizes all services in this Danish territory and is available to everyone over 15 years of age with a Faroese personal identification number. The previous and key step to use this tool is the registration through Samleikin, which is the electronic authentication used in the Faroe Islands. 

Vangin offers a wide range of self-service services from various providers, and social and welfare services are included in them. Thus, citizens can easily carry out often complex online procedures, such as applying for official documents, registering for social programs or submitting applications for public services, without having to physically travel to the institutions. It also offers a personal calendar that allows to keep track of appointments, facilitating the organization of citizenship from reminders of relevant deadlines. Furthermore, Vangin provides a secure mailbox called Mínboks, which allows receiving and sending messages related to the issues that are of interest to each individual, guaranteeing at all times the confidentiality and security of communication.  

Banc d’innovacions

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From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

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Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

The Habitat3 Foundation becomes the 16th member organisation of iSocial

Publications News

The Habitat3 Foundation becomes the 16th member organisation of iSocial

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It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.

On July 11, the Board of Trustees of the iSocial Foundation approved the entry of the Habitat3 Foundation as the 16th member entity of iSocial . The Hàbitat3 Foundation is a social housing manager driven by the third sector that works with Social Entities and Public Administrations to guarantee the right to decent housing for people in vulnerable situations. Born in 2014 at the initiative of the Table of Entities of the Third Social Sector of Catalonia and 8 other federations and entities in the sector. In a few years it has become the reference institution for the management of social housing in Catalonia thanks to the impetus of networking and collaboration with public, social and private actors.

Hàbitat3 currently has a staff of 50 professionals, who manage a park of 923 homes where 2,610 people reside; 212 of these homes are owned by the foundation; 17 come from promotion; 509 are given by private owners; 96 are transferred by Public Administrations; 83 have a task of social support for residents; and 6 are only administered. The homes are distributed in 38 different Catalan municipalities, most of them in the metropolitan area of Barcelona, and 733 homes are linked to social housing programs of Public Administrations, mainly town councils; 144 are linked to social programs of third sector entities; and 46 to social programs of the Habitat3 foundation itself.

social and labor insertion companies , through which the foundation has carried out 604 rehabilitation works in housing between 2015 and 2022 , and attended to the last year 1,012 maintenance incidents.

The Habitat3 Foundation is constantly innovating to improve the social management of its housing stock, with initiatives such as the sensorization of homes to reduce energy poverty in families, or programs to reduce the digital gap of residents.

In recent years, the Hàbitat3 Foundation has received several awards that recognize its work: Gold Award from the World Habitat Awards 2019, AVS Award for the best performance of Administration and management of social housing stock and Accèssit AVS for the best Rehabilitation 2022 performance, European Finalist responsible Housing Award 2022, Fundación Correspondables Award 2021; Voice City Shakers Award Ashoka 2020; Casa Jové Award 2018; Barcelona-Lleida 2018 College of Estate Administrators Award ; Barcelona City Council Award for Good Social Practices 2017; Access to the social innovation of Fundació La Caixa 2017; u Prize of the 5th Immoscopia Forum 2016.

For more information you can consult its website www.habitat3.cat and the Report of activities and social balance 2022

Actualitat

Rehab-Lab meeting in Liège

iSocial and CIM-UPC Participate in the Annual Rehab-Lab Network Meeting in Belgium

A total of 55 entities from the Rehab-Lab network gathered in Liège to share their knowledge and experiences
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iSocial participates in the kick-off meeting of the Care4Skills project in Brussels

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The participatory workshops of the All By Myself project begin

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The iSocial Foundation participates in the First Social Services Conference

iSocial has presented Nidus, a digital tool to support people experiencing homelessness, promoted jointly with the Pere Claver Group
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iSocial presents Vincles at the Caixaforum in Lleida

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LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Publications Bank of innovations

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Centre Mutualiste de Kerpape

Assistive Technology 1

Personalised digital assistant that provides communication assistance and access to information technologies. It is free and open source and facilitates oral communication for people with difficulties.

LifeCompanion is a highly customisable and flexible assistant, so it can be used in different contexts, but it is mainly intended to facilitate computer access and communication. In fact, one of the outstanding features of LifeCompanion is its integrated speech synthesis, which allows users to communicate using speech. LifeCompanion thus aims to promote the social participation and autonomy of its users in areas such as communication, access to information technologies, education and employment. It also contributes to establishing social links, especially with caregivers and professionals close to them.

LifeCompanion works in such a way that it adjusts to the individual’s motor, visual, auditory or cognitive abilities and development. For example, it enables pictographic and phonetic communication, as it includes a vocabulary tree with pictograms and pictures and a customised phoneme communication keyboard. Digital keyboards can also be customised and typing can be accelerated with advanced word prediction. Among other functions, LifeCompanion also facilitates motor accessibility, anticipating movement and with advanced configurations in this area. In this regard, it is important to note that it has been co-designed by and in close collaboration with end users.

Banc d’innovacions

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Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
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I·ROC is a tool that measures the recovery process of people using mental health services
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SmartSocks, socks that detect distress in people with dementia

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Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

Rural Care, innovation in care for rural dependents 

Publications Bank of innovations

Rural Care, innovation in care for rural dependents 

Castilla y León Social Services, Junta de Castilla y León, Diputación provincial de Valladolid, Fundation Persones, Plena inclusión Castilla y León, European Social Network

An innovative project that offers social support, health care and opportunities for participation in the community to people with dependency, disability or chronic illness living in rural areas. It aims to enable people to remain at home with security, quality of life and dignity, maintaining their life project and daily routine. 

rural care asistencia mayores

In rural areas, which in recent years have been dominated by an ageing population, families, communities and volunteers play a crucial role in well-being. The Rural Care project stems from the desire to ensure active ageing around the home and is based on the premise that community participation is essential. This initiative is implemented in the province of Valladolid, in a rural context. Thus, this project, which is part of a European initiative for innovation in social services, is designed for people who are in situations of dependency and require constant support and care. 

In this sense, the aim is to guarantee the dignity of people, ensuring their autonomy and respecting their preferences and wishes. Rural Care also focuses on the families and carers of the project participants, providing them with support to reconcile care tasks with personal, social and working life, as well as to ensure their own health.  

This project stands out for its multi-level partnership of public and private actors, as well as for the coordination of social and health services at different levels. The Support Plan developed for each project participant includes different professionals: a coordinator, a case manager, a reference professional at home and in the community, among others. Among the support actions, it is worth highlighting that the home is also adapted and a personalised community participation programme is designed. In this sense, it is worth highlighting the fact that one of the project’s objectives is to dynamise the rural territory, local occupation, community involvement and social cohesion. 

Banc d’innovacions

BetiON

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The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
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From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

By My Side, an app that offers support to drug-dependent women

Publications Bank of innovations

By My Side, an app that offers support to drug-dependent women

Simon Community Scotland, AND Digital

Application that offers support, advice and resources to women who consume drugs to facilitate access to information and proper decision making to improve their health and well-being.

drug addiction treatment

In order to address the misinformation and harms of drug use among women, which often leads to death, and in conjunction with technology consultancy AND Digital, who have volunteered their digital knowledge and expertise, Simon Community Scotland (SCS) has created By My Side. This app provides evidence-based harm reduction advice that is easily accessible to people who use the charity’s services.

It is designed by women for women. While primarily focused on advice on preventing drug-related harm, the app also has wider resources, such as guidance and guidelines on issues and mental health management and support for people affected by domestic or sexual violence. Thus, the app allows the most relevant advice and resources to be accessible and available to women without ever having to approach a service if they do not want it. The By My Side app enables them to access high quality information and make informed decisions about their health, wellbeing and safety.

Banc d’innovacions

BetiON

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.
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From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.
Reviu

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.
I·ROC

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services
SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities

22 professionals from iSocial organisations participate in the 1st InnoTrip in the Netherlands

Publications News

22 professionals from iSocial organisations participate in the 1st InnoTrip in the Netherlands

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For four days they visited innovative services and projects in the fields of disability, youth care, access to housing, mental health and community work.

Between 23 and 26 May 2023, the iSocial Foundation, with the support of the Department of External Action and Open Government of the Generalitat de Catalunya and ACCIÓ – Agency for the Competitiveness of Enterprise, has sent a delegation made up of a total of twenty-two representatives of its member organizations to the Netherlands in the framework of the first Innotrip.

The Innotrip is a new service that the foundation offers in the field of knowledge generation and exchange, aimed at professionals in management and/or related to the promotion of continuous improvement, which consists of fostering innovation through the discovery in situ of leading international experiences in the field of social action. The main objectives are the exploration of new ways of tackling common problems, the creation of potential synergies of an international nature and the strengthening of relations between member organizations.

The interest aroused by the Dutch system of care and social services, based on an accessible and quality model, with a high degree of public-private collaboration and many shared challenges, has made the Netherlands the chosen destination for this first edition of Innotrip.

The program of activities has been designed on the basis of the needs expressed by the member organizations, and is based on specific optional itineraries – Amsterdam, Utrecht, Apeldoorn and Helmond. Close coordination with the collaborating Dutch organizations and a pre-planning visit have been key in its elaboration. This included the discovery of innovative projects and initiatives in the fields of social housing, community development, social and labor inclusion or impact measurement and management, among others, through visits in different formats to the following non-profit organizations, social enterprises, federations and public bodies

Day 1:

Sociaal Werk Nederland (Utrecht)

Day 2:

HVO Querido (Amsterdam)

Startblok Elzenhagen (Amsterdam)

WoCom (Helmond)

SMO (Helmond)

Nei Skoen (Helmond)

Savant Alphonsus (Helomond)

Day 3:

De Tussenvoorziening (Utrecht)

Incluzio / Buurtteams Utrecht (Utrecht)

JOU (Utrecht)

‘s Heeren Loo (Apeldoorn)

Dia 4:

City of Amsterdam (Amsterdam)

Innotrip 2023 was attended by representatives of the member organizations AMPANS, ATRA Group, Family and Social Welfare Foundation, Joya Foundation, Support-Fundació Tutelar Girona, Catalan Down Syndrome Foundation, Resilis Foundation, San Pedro Claver Serveis Sociales, El Maresme Foundation, Agintzari, Alba Group, Intress, Hàbitat3 Foundation and the iSocial Foundation itself.

Actualitat

Rehab-Lab meeting in Liège

iSocial and CIM-UPC Participate in the Annual Rehab-Lab Network Meeting in Belgium

A total of 55 entities from the Rehab-Lab network gathered in Liège to share their knowledge and experiences
Care4Skills

iSocial participates in the kick-off meeting of the Care4Skills project in Brussels

Last Thursday, May 23rd, we attended the kick-off meeting of the Care4Skills project in Brussels, organized by the EASPD (European Association of Service Providers for Persons with Disabilities), the entity leading the initiative.
Arranquen els tallers participatius de

The participatory workshops of the All By Myself project begin

This May, we inaugurated the first participatory workshops included in the research process of the All By Myself project, coordinated by the iSocial Foundation and supported by the Department of Social Rights of the Generalitat de Catalunya.
Flapp

23 social entities have been trained to use Flapp! and Nidus

Flapp! and Nidus, the two virtual safes created by the iSocial Foundation in collaboration with Pere Claver Group, are consolidating with the training offered so far to 23 entities.
I Jornada Serveis Socials

The iSocial Foundation participates in the First Social Services Conference

iSocial has presented Nidus, a digital tool to support people experiencing homelessness, promoted jointly with the Pere Claver Group
Vincles Caixaforum Lleida

iSocial presents Vincles at the Caixaforum in Lleida

Vincles, an initiative aimed at combating unwanted loneliness, is part of the projects approved by the La Caixa Foundation in the 2024 call.

We participated in the 31st European Social Services Congress in Malmö (Sweden).

Publications News

We participated in the 31st European Social Services Congress in Malmö (Sweden).

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It was dedicated to technological innovation in social services, and we presented our Nidus app for homeless people.

The 31st European Congress of Social Services, organised by the European Social Network (ESN) of which iSocial is a member, took place from 13 to 16 June. The Congress was held in Malmö (Sweden), with the participation of 670 delegates from 40 countries, and was dedicated to analyzing and discussing the current contributions of technology to improve the social services sector throughout Europe. In addition to iSocial, representatives of the Generalitat of Catalonia, the Basque Government, Barcelona Provincial Council, Barcelona City Council and the Catalan Association of Municipalities, among others, participated from Spain.

In one of the sessions presenting innovative technological solutions, the director of the iSocial Foundation presented and explained for an hour the Nidus application for homeless people, in front of more than 80 congress participants from all over Europe.

In addition, we presented our recent report “Technological innovation and social services”, through bookmarks distributed to the congress participants, which included a QR to download the English version of the report.

Next year’s European Social Services Congress 2024 will take place in Antwerp, Belgium.

Actualitat

Rehab-Lab meeting in Liège

iSocial and CIM-UPC Participate in the Annual Rehab-Lab Network Meeting in Belgium

A total of 55 entities from the Rehab-Lab network gathered in Liège to share their knowledge and experiences
Care4Skills

iSocial participates in the kick-off meeting of the Care4Skills project in Brussels

Last Thursday, May 23rd, we attended the kick-off meeting of the Care4Skills project in Brussels, organized by the EASPD (European Association of Service Providers for Persons with Disabilities), the entity leading the initiative.
Arranquen els tallers participatius de

The participatory workshops of the All By Myself project begin

This May, we inaugurated the first participatory workshops included in the research process of the All By Myself project, coordinated by the iSocial Foundation and supported by the Department of Social Rights of the Generalitat de Catalunya.
Flapp

23 social entities have been trained to use Flapp! and Nidus

Flapp! and Nidus, the two virtual safes created by the iSocial Foundation in collaboration with Pere Claver Group, are consolidating with the training offered so far to 23 entities.
I Jornada Serveis Socials

The iSocial Foundation participates in the First Social Services Conference

iSocial has presented Nidus, a digital tool to support people experiencing homelessness, promoted jointly with the Pere Claver Group
Vincles Caixaforum Lleida

iSocial presents Vincles at the Caixaforum in Lleida

Vincles, an initiative aimed at combating unwanted loneliness, is part of the projects approved by the La Caixa Foundation in the 2024 call.