Mapathon UPC, a web platform that gathers geolocated points on a map

Publications Bank of innovations

Mapathon UPC, a web platform that gathers geolocated points on a map

UPC

Mapathon UPC

An open web platform that allows for the collection of geolocated points on a map collaboratively

Mapathon UPC is a tool aimed at groups and collectives wishing to highlight and raise awareness of the impact of certain social issues or needs in specific locations through a map where they are geolocated. The information collection process is collaborative, involving social entities, public administration, and the UPC community, among others. Participants only need mobile phones or tablets with Android system, GPS, and Internet access to participate in the mapping.

Mapathon addresses various issues, from identifying architectural barriers hindering accessibility to points of risk for gender-based violence and areas of waste accumulation, among others. It also allows for a more positive focus by helping to identify resting places or safe spaces.

The duration of the data collection process typically ranges from one to two hours, although it can exceptionally last a week. Once the map is completed, it cannot be updated, serving as an «snapshot» of reality at a given time. Additionally, the platform generates a report that organizes the data and aids decision-making.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Publications Bank of innovations

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, THEM

Nagaya Tower

Community building that connects people of different generations to combat the feeling of loneliness

The Nagaya Tower has six floors and is designed in a V-shape to encourage residents to see each other when entering and leaving their homes. Additionally, the exterior balconies have no partitions. This way, homes are connected. On each floor, there are communal dining rooms and other spaces for interaction, such as areas for recreational activities or elevated gardens. All of this facilitates neighborly communication in daily life, although preserving each person’s personal space is also sought.

In this community estate, the majority of residents are over 70 years old, but there are also other generations. Younger residents receive rent discounts if they get involved in common tasks like changing light bulbs, moving furniture, or taking out the trash. Elderly residents place a magnet on the door of their home when leaving the residence so others are aware. Additionally, people requiring vital support can receive services in the same building. Furthermore, there is a room where adoptive families raise children who cannot live with their guardians.

This initiative aims to alleviate the feeling of unwanted loneliness, a phenomenon especially prevalent among the elderly and with a particular prevalence in significantly aging societies like Japan.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Barnahus, care service for child victims of sexual abuse

Publications Bank of innovations

Barnahus, care service for child victims of sexual abuse

Catalan Government, Save The Children

Imatges Posts Web 6 min 1

A pioneering integrated unit in Catalonia and Spain, made up of a specialised multidisciplinary team, whose objective is to avoid the re-victimisation of children and adolescents who are victims of sexual abuse and to provide all the necessary care in a single space.

Barnahus (children’s house in icelandic) is a project to help children and young people –from 0 to 18 years of age– who have suffered sexual abuse and to prevent aggression against minors. It puts the victim of sexual abuse at the centre, working in a single space with all the care services they need and minimising the traumatic experience of reliving the aggression. This avoids victims having to go through courts, police stations, hospitals and children’s services. It is promoted by Save the Children and is supported by five Catalan government departments, mainly the Social Rights department, but in coordination with the Health, Education, Justice and Interior departments.

Barnahus has a welcoming and friendly appearance to provide security, comfort and confidence to children and their families. There are separate rooms to preserve privacy, a kitchen-dining room, offices and a medical examination room. The psychosocial team –consisting of psychologists and social workers with a coordinator– works full time, 24 hours a day, every day of the year, and also offers translation services.

Catalonia already has centers in Tarragona, Manresa, and Lleida. In 2024, Intress, a partner entity of the iSocial Foundation, has promoted the opening of a Barnahus facility in Terrassa and in La Seu d’Urgell. On February 27th, the Idea Foundation, also a member of iSocial, will inaugurate a center in Granollers.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Help to care, support for people who care for others

Publications Bank of innovations

Help to care, support for people who care for others

NHS, The Kent and Medway Sustainability and Transformation Partnership and DLC 

help to care

Innovative mobile application created to support people who care for others

Help to Care can be downloaded for free and is designed to help caregivers find appropriate information when identifying health problems. The application is intended as a portable quick guide that can be accessed without an internet connection. It follows the standards of the National Institute for Health and Care Excellence.

It includes guides, tips and videos on common illnesses such as diabetes, urinary tract infections and respiratory problems. It also offers a section that allows determining if a person is developing a serious health problem that requires medical assistance.

One of the purposes is to empower those who care for someone’s health, whether professionals or not, so they can make the best decisions in the care they provide. Additionally, it provides resources so that caregivers can detect and act on potential health problems, as their close contact with the individuals they care for allows them to perceive anomalous situations more quickly.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Publications Bank of innovations

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

ACAPPS, Broomx and UAB 

Dues usuàries del servei Audivers 360º en una sala de realitat immersiva.

A pioneering project in speech therapy with immersive reality, aimed at children and adults with hearing loss

Audivers 360º seeks to apply new technologies to transform conventional speech therapy sessions into experiences that allow individuals to immerse themselves in the real sounds of an environment, making the session more natural, enriching and efficient.


In collaboration with Broomx, the technological company that owns the tool, they have created immersive scenarios adapted to the needs of people with hearing impairment. With these immersive scenarios, all the objectives set in a conventional speech therapy session are addressed, comprehensively reinforcing aspects of hearing, language and communication. They address aspects such as sound detection and discrimination, recognition, verbal expression and comprehension, as well as other aspects of language pragmatics.


Simultaneously, while these activities are carried out, they are working on other aspects such as executive functions, auditory memory, motivation towards speech therapy and emotional well-being, among others. This innovative methodology has a direct and significant impact on the social inclusion process of adults and children with hearing loss, addressing and incorporating all auditory, communicative and emotional needs to successfully carry out and optimize speech therapy sessions.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

e-Rueca, a virtual support for citizens at risk of exclusion

Publications Bank of innovations

e-Rueca, a virtual support for citizens at risk of exclusion

La Rueca Asociación

User using the eRueca application with the mobile phone

A virtual social center that provides information, guidance, and support to individuals facing social exclusion through a multi-channel online connection.

e-Rueca is available 24 hours a day, 365 days a year, and is a completely free service. The application is designed as a physical care center, a building with multiple floors and service rooms where users can find and interact with teams of professionals ready to help them, provide support, and offer information. The more than 10 technicians involved in this project provide user support in various intervention fields. Of the eight rooms that e-Rueca makes available to the user, five are dedicated to direct social and psychological care: the Psychology Room, the Work Room, the Legal and Immigration Room, the Social Care Room, and the Youth Room; in these rooms, they offer everything from legal advice for foreigners to mediation. They also provide answers to frequently asked questions related to each intervention area and a section of resources in text and video format. With these five rooms, the different needs for accompaniment and support of people in situations of social exclusion are covered, always taking into account their specific circumstances.

The remaining three rooms are: the Reception, which provides information about the project and its goals; the Exhibition Room, where tools and resources (hobbies, games, tests, infographics, etc.) are collected with the aim of raising awareness about situations and groups in social vulnerability; and the auditorium, a meeting space for third-sector professionals that includes updates related to online training, webinars, or events that the organization makes available to professionals.

Communication between users and professionals is possible through various channels. The most direct is instant chat, but it is also possible to make inquiries via SMS, WhatsApp, email, or video calls. If the user requests it, the possibility of face-to-face assistance with a hybrid option is also considered. The team of professionals responds within a maximum of 48 hours. Thus, in a simple way and through mobile devices, tablets, and computers, vulnerable individuals can contact and receive the attention they need quickly and efficiently.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Case Compass, social services case management toolkit 

Publications Bank of innovations

Case Compass, social services case management toolkit 

World Bank Group, Rapid Social Response 

social worker visit

A set of tools that the World Bank makes available to social service practitioners in any country with the aim of facilitating their work, promoting the social protection actions of governments and improving case management services. 

Case management is a social protection strategy that meets the needs of a wide range of populations. It is a goal-based and highly user-centred process, requiring assessment of the needs of the user. In the case of social services, the most frequent targets are low-income families, unemployed or jobseekers, children and the elderly. Social workers are responsible for supporting these people in solving individual or family problems, facilitating their access to services through an agreed action plan. 

To facilitate case management, the Case Compass tools include catalogues of available programmes, forms for assessment and design of intervention plans with families, manuals to support each phase of the intervention cycle, protocols and referral mechanisms, and support material for daily social work practice. In this way, the World Bank aims to support local social service operators and provide them with the possibility to adapt the tools to their specific context.  

Case Compass also offers a prototype –the Case Management Information System (CMIS)– which provides information on beneficiaries and collects and details the progress of any intervention or referral in internal or third party services. Finally, Case Compass offers personalised advice to social services teams to set up and run the platform’s tools. 

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Vangin, integration of social services into a single citizen portal 

Publications Bank of innovations

Vangin, integration of social services into a single citizen portal 

Talgildu Føroya

samleikin taenastuveitarar 730x365 2x

Portal that brings together in one place all the digital services of the various public institutions of the Faroe Islands (Denmark), including social services, to provide citizens access to information and management of all types of procedures. 

Vangin has become an example of digitalization in the public sector worldwide, placing the Faroe Islands in a leading position. Vangin centralizes all services in this Danish territory and is available to everyone over 15 years of age with a Faroese personal identification number. The previous and key step to use this tool is the registration through Samleikin, which is the electronic authentication used in the Faroe Islands. 

Vangin offers a wide range of self-service services from various providers, and social and welfare services are included in them. Thus, citizens can easily carry out often complex online procedures, such as applying for official documents, registering for social programs or submitting applications for public services, without having to physically travel to the institutions. It also offers a personal calendar that allows to keep track of appointments, facilitating the organization of citizenship from reminders of relevant deadlines. Furthermore, Vangin provides a secure mailbox called Mínboks, which allows receiving and sending messages related to the issues that are of interest to each individual, guaranteeing at all times the confidentiality and security of communication.  

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Publications Bank of innovations

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Centre Mutualiste de Kerpape

Assistive Technology 1

Personalised digital assistant that provides communication assistance and access to information technologies. It is free and open source and facilitates oral communication for people with difficulties.

LifeCompanion is a highly customisable and flexible assistant, so it can be used in different contexts, but it is mainly intended to facilitate computer access and communication. In fact, one of the outstanding features of LifeCompanion is its integrated speech synthesis, which allows users to communicate using speech. LifeCompanion thus aims to promote the social participation and autonomy of its users in areas such as communication, access to information technologies, education and employment. It also contributes to establishing social links, especially with caregivers and professionals close to them.

LifeCompanion works in such a way that it adjusts to the individual’s motor, visual, auditory or cognitive abilities and development. For example, it enables pictographic and phonetic communication, as it includes a vocabulary tree with pictograms and pictures and a customised phoneme communication keyboard. Digital keyboards can also be customised and typing can be accelerated with advanced word prediction. Among other functions, LifeCompanion also facilitates motor accessibility, anticipating movement and with advanced configurations in this area. In this regard, it is important to note that it has been co-designed by and in close collaboration with end users.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Rural Care, innovation in care for rural dependents 

Publications Bank of innovations

Rural Care, innovation in care for rural dependents 

Castilla y León Social Services, Junta de Castilla y León, Diputación provincial de Valladolid, Fundation Persones, Plena inclusión Castilla y León, European Social Network

An innovative project that offers social support, health care and opportunities for participation in the community to people with dependency, disability or chronic illness living in rural areas. It aims to enable people to remain at home with security, quality of life and dignity, maintaining their life project and daily routine. 

rural care asistencia mayores

In rural areas, which in recent years have been dominated by an ageing population, families, communities and volunteers play a crucial role in well-being. The Rural Care project stems from the desire to ensure active ageing around the home and is based on the premise that community participation is essential. This initiative is implemented in the province of Valladolid, in a rural context. Thus, this project, which is part of a European initiative for innovation in social services, is designed for people who are in situations of dependency and require constant support and care. 

In this sense, the aim is to guarantee the dignity of people, ensuring their autonomy and respecting their preferences and wishes. Rural Care also focuses on the families and carers of the project participants, providing them with support to reconcile care tasks with personal, social and working life, as well as to ensure their own health.  

This project stands out for its multi-level partnership of public and private actors, as well as for the coordination of social and health services at different levels. The Support Plan developed for each project participant includes different professionals: a coordinator, a case manager, a reference professional at home and in the community, among others. Among the support actions, it is worth highlighting that the home is also adapted and a personalised community participation programme is designed. In this sense, it is worth highlighting the fact that one of the project’s objectives is to dynamise the rural territory, local occupation, community involvement and social cohesion. 

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.