Gavius, a virtual assistant for the processing of social assistance applications

Gavius, a virtual assistant for the processing of social assistance applications

Gavà City Council

Intelligent assistant that provides information to citizens about the social assistances available to them, and at the same time facilitates its processing in a convenient, fast and simple way. It is based on a user-friendly application, which allows digital identification through biometric recognition, and automates the process of applying for aid and subsequent collection.

The Gavius project aims to contribute to moving towards more proactive and innovative social services, adapting technologies to the needs of individuals and social professionals. The assistant is accessible both to potential beneficiaries who identify themselves in the application, as well as to social services and citizen care professionals, for whom it provides support when granting and processing social assistance.

Gavius is an example of joint work between companies, citizens, administration and research centers. Thanks to a model based on machine learning, the application is able to adapt to the casuistry of each person and simplify and streamline the bureaucratic processes of the social services of local administrations.

Konekta2, intelligent sensorization of homes for the elderly

Konekta2, intelligent sensorization of homes for the elderly

Fuenlabrada City Council

A virtual assistant for the elderly that is able to detect changes in movements and routines at home to alert in the event of an incident.

The program is aimed at elderly people with cognitive impairment who live alone. It is a pilot project for which 30 people have been selected, with the intention of being extended to other users once the pilot phase is completed.

Through sensors placed on doors, household appliances or corridors, changes in these can be detected. First, an analysis of each person’s routines is carried out to detect anomalies and check the elderly person’s condition. By this way, if a door is opened at dawn, or the front door is not opened all day (indicating that the person has not left the house), it can be detected and the people nearby can be alerted (every time there is a change, a message is sent to the next contact person). The tool has a voice-controlled virtual assistant, a sensor for opening the front door and the refrigerator, and motion sensors that can be placed in different areas of the house.

The assistant also alerts the emergency services in the event of an accident, since it works as a complement to the help button or tele-alarm that users have at home. In addition, users can call for help using only their voice.

The pilot project makes it possible to anticipate cases of risk, avoiding emergency situations thanks to preventive work. It is a tool that helps the elderly to spend more of their lives at home safely.

Emantik, a service for the detection and care of child and adolescent discomfort

Emantik, a service for the detection and care of child and adolescent discomfort

Andoain Town Hall

Programme for the early detection and care of situations of vulnerability, discomfort or violence towards children and adolescents.

Emantik is based on an application (Kanjo) that systematically records the emotional state of the pupils of the three schools that have implemented the programme (Aita Larramendi Ikastola, La Salle-Berrozpe Ikastetxea and Ondarreta Ikastetxea) through a tablet and an algorithm that subsequently analyses the emotional patterns in order to detect cases of risk early on. The main function and objective of the programme is to help children and adolescents to learn emotional management, as well as to prevent cases of risk and vulnerability, or a possible situation of violence or suffering of the child or adolescent.

It is a system whereby three times a day (when arriving to school, after playground time and at the end of the school day) children and adolescents have to indicate in the tablet the emotion that best reflects their mood from among calm, contentment, anger, fear, disgust and sadness. In this way, boys and girls learn to identify their emotions, and on the other hand, the analysis of the data makes it possible to detect their emotional states as well as their evolution, in order to prevent situations of isolation, bullying, or other types of situations of discomfort or vulnerability.

The Kanjo system does not have access to the personal data of the boys and girls at any stage of the process, and only the schools have the capacity to link the anonymised IDs of the algorithm with the data of their pupils.


myCarenet, community support network for people with dependency

myCarenet, community support network for people with dependency


Image from myCarenet.

App that allows the person with some kind of dependency or their reference relative to weave and co-create their own support network in their home and their usual environment.

This tool allows maintaining and increasing meaningful social relationships (family, friends, neighbours, etc.) from an inclusive and community point of view, and at the same time prevents an eventual feeling of unwanted loneliness.

The person can contact and contract professional social and health care services on demand, or contact and receive community support for activities of daily living. In this way, myCarenet makes it possible to share the burden of care, lightening the load of the main caregiver.

In addition, both people with dependency and their support (family, community or professional) can access continuous and personalized training that promotes self-care and enables support persons to carry out a quality social and care task.

On the other hand, within the values of the circular economy, myCarenet promotes dignified and regulated work for people with difficulties in finding work and who, with a correct training itinerary, can find employment stability in the social and healthcare sector.


TeknoAdineko, technology and community action against the social isolation of elderly people living alone

TeknoAdineko, technology and community action against the social isolation of elderly people living alone


Image from Freepik.

Intelligent technological platform that allows for the detection and knowledge of situations of solitude and social isolation among the ageing sections of the population, and for effective responses from the community and social services.

TeknoAdineko has developed a Big Data Risk Assessment system, which allows the organization, storage, manipulation, analysis and modelling of large amounts of data from the real world and linked to a spatial reference. It identifies people older than 65 who live alone and catalogues them at different levels of vulnerability or risk based on physical and health indicators, relational, economic, housing, basic resource distance and aid, etc. It feeds on information from the sponsor, the cadastral and municipal social services; as well as information identified by agents of the person’s community network (Beharis), previously trained in social gaze.

The TeknoAdineko smart tool is targeted at three different profiles of people: fragile elderly people who are in a solitude situation that negatively impacts on maintaining their autonomy; community volunteers who, through simple training, participate in identifying situations of vulnerability; and municipal professionals who incorporate new technology tools and exploit the community’s potential for social intervention.

TeknoAdineko is based on knowledge of the strengths and weaknesses of the community networks and key agents of each municipality or territory, and is being implemented experimentally in both urban and rural municipalities of Euskadi. It includes a technological tool that allows the situations of social isolation to be detected; a community activation program and key actors from each territory; and an app that allows connecting to municipal social services.


Alella Poble Cuidador, a community support network in loneliness, illness and the end of life

Alella Poble Cuidador, a community support network in loneliness, illness and the end of life

Ajuntament d’Alella, Fundació Sant Francesc d’Assís and Fundació La Caixa

Picture taken from Alella Poble Cuidador’s web.

Community network that promotes the articulation of collective action to care for people in the municipality who suffer from loneliness, a chronic illness or are at the end of life, and their families, so that they feel cared for and accompanied , whether they live in their private home or live in any of the health and social entities in the village. The goal is to create a safe, friendly, and caring community environment for these people.

Alella Poble Cuidador acts in three areas of intervention: care and support, training, and education and awareness. In each area of ​​intervention it has structured a set of resources (families, social and health centers, schools, companies, etc.) to promote the development and use of personal and community skills and resources for the care and the accompaniment, and to assert, throughout the life cycle, the values, beliefs and practices for good living and good dying.

At the same time, it carries out activities such as care and support; group meetings of bereaved people and caregivers; training of professionals and caregivers; support for the preparation of the advance directives document; exchange of orthopedic and sanitary equipment; support for the organization of farewell ceremonies; intergenerational musical encounters; and theatrical lectures.

Emotional and professional support available to everyone.

Citizens of the municipality can participate in the network by registering, at no cost, to benefit from the services offered; becoming network partners and participating in working groups; becoming network volunteers; collaborating financially; or following current affairs and network news.

A consultancy has externally evaluated the results of the program, which can be consulted on the web. Proponents of her case have been working to make the actual transcript of this statement available online. The network has, in addition to volunteers, a team of specialized professionals.

Alella, poble cuidador

Predictive tool for vulnerability situations, to improve the planning of social services.

Predictive tool for vulnerability situations, to improve the planning of social services.

Associació Benestar i Desenvolupament (ABD), Momentum Analytics

Image taken from the Unsplash website.

A predictive tool of needs and situations of vulnerability and inequality of the population that, based on Big Data and Artificial Intelligence algorithms, makes it possible to describe the socio-demographic and economic characteristics of families in the territory with the aim of helping municipal social services to better understand current real needs, predict future needs, size the portfolio of services and plan resources.

The tool has been applied for the first time in the neighbourhoods of the municipalities of Sant Feliu de Llobregat, Premià de Mar and Mollet del Vallés, and has enabled a better understanding of the impact of Covid on the most vulnerable population, with the participation of the social services, basic information management and open government teams of these three municipalities.

Momentum Analytics, together with the Asociación Bienestar y Desarrollo ABD, after years of developing the solution and talking to all the actors in the sector – central and regional governments, town councils, provincial councils, county councils, the third sector, foundations, associations, NGOs, energy companies, water companies – have crystallized the project with the implementation in these first three municipalities.

According to the expert Dr. Josep Maria Picas, “we are at the beginning of a project that will be fascinating, based on the information from the data of the social services of the town councils which, together with other community services such as health, will allow our assistance to the population to be unbeatable. We have a great opportunity”.

ADB Associació Benestar i Desenvolupament

Projecte Alimenta, community kitchens and food workshops to get away from welfarism

Projecte Alimenta, community kitchens and food workshops to get away from welfarism

Ajuntament de Barcelona, Fundació Privada Jovent

Image from the Ajuntament de Barcelona website.

A programme to escape from the welfare-based approach to food aid. It offers community kitchens and workshops where people who receive food can also learn how to optimize their food, prepare healthy dishes and extend food preservation. This promotes the right to decent, sustainable and healthy food among people in a situation of food vulnerability.

Each Espai Alimenta is located in a different area of the city and managed by a social organization. The aim is not only to offer a space to meet needs, but the programme also seeks to enable people in need of food aid to create a community bond and exchange knowledge.

Ajuntament de Barcelona

Be Girl, project against menstrual poverty, and the stigma and taboos it entails

Be Girl, project against menstrual poverty, and the stigma and taboos it entails

Be Girl and Plan Internacional

Colombian girls with their Smart Cycle. Retrieved from the website of Be Girl.

Project to combat menstrual poverty, as well as the stigma and the taboos it entails. It consists of an offer of reusable and affordable menstrual products, training workshops and a pendant that helps to monitor the menstrual cycle itself.

Be Girl products consist of reusable menstrual products, such as panties or cloth pads, made of waterproof and absorbing materials that prevent loss and allow for affordable and safe menstruation, both for the environment and for users. They have a useful life of two years, avoiding waste from traditional pads and tampons, as well as being safer, hygienic and more economic in the long term. Its design is comfortable, beautiful, and efficient to respond to the needs of people who menstruate.

The project also offers menstrual cycle knowledge workshops, which include the use of Smart Cycle, a tool that allows one to know the menstrual cycle and its different parts (menstruation, ovulation, maximum fertility day, etc.). It is a pendant that helps track the menstrual cycle and better understand one’s body. These workshops are intended for both girls and boys, to show menstruation as a natural and free of stigmas. They are performed in schools and leisure sites, to make them safer and freer from menstrual taboos.

Be Girl products can also be purchased online, and with the benefits of the sales, the impulsive organizations fund the free distribution of products to girls with few resources.

Be Girl

3D Community, social housing built with 3D printers

3D Community, social housing built with 3D printers

New Story, ICON, Échale

Two kids in front of one of the houses built in Mexico. Retrieved from New Story’s website.

3D-built housing, which enables high-quality housing parks to be generated and in a much faster and more affordable way than with traditional construction options.

The first housing park with this technology has been built in Tabasco, Mexico, and consists of 50 houses. The houses are made with the collaboration of ICON, a construction technology company. Thanks to its 3D Vulcan printer, which uses a cement mix called Lavacrete, it can build secure and durable constructions with very little time, as 3D printers can work uninterruptedly for 24 hours, until completion of construction. End touches, such as roofs or windows, are added in the traditional way, employing local builders.

Families living in these early Mexican dwellings previously participated in the process of designing their home, bringing their vision of their own needs and what they thought important to have at home. These families were selected through interviews and surveys in the area, to identify those with the greatest need. The houses have a social mortgage of about 400 pesos per month, a mortgage that does not return to New Story, the sponsoring organization, but rather to a Community fund from which families will be able to dispose in the future to invest in this community. In this way, it not only innovates in the way it is built, but also creates a community of owners that empowers the people who are part of it.

New Story