Facilitating Access to Leisure and Services: Support Apps for Families of People with Disabilities

Campus InnoBreaks

Facilitating Access to Leisure and Services: Support Apps for Families of People with Disabilities

Innobreak 03.12 - Web

Jooay (Canada) and VinculApp (Catalonia). Tuesday, December 3, 2024, at 3:00 PM. Open to registration

Webinar in Catalan and English, with simultaneous translation into Catalan and Spanish.

Access to leisure activities and services, especially at local facilities, is essential to ensure the well-being and health of people with intellectual disabilities. These spaces help reduce social isolation, promote community interaction, and enhance visibility and recognition of diversity.

However, people with disabilities often face significant barriers when trying to access these resources. One of the main challenges is the lack of accessible and adapted information. Traditional communication channels often fail to reach this audience, or the materials provided are not easy to understand. This makes it a priority to develop new ways to share information so that individuals and their support networks are aware of the activities and services available, enabling them to engage actively in their communities.

In this Innobreak, we will introduce two initiatives that use mobile applications to promote and facilitate access to activities and services for this group. These tools not only expand knowledge of available opportunities but also encourage a collaborative and supportive model among users, families, educators, and professionals.

  • Jooay (Canada), created by researchers from McGill University, is an app designed to help children with disabilities and their families find nearby leisure options that are accessible and tailored to their needs and preferences. The platform also fosters a community of support and learning by enabling communication between families, professionals, and educators.
  • VinculApp (Catalonia), created by the Fundació Ampans, is a mobile app that provides a curated collection of adapted resources, including tools, leisure activities, and specific services for people with disabilities and/or mental health conditions, as well as their families. The app includes a private area that facilitates smoother communication between the person’s family environment and the direct care professionals and social services staff involved.

Speakers:

  • Keiko Shikako i Ebrahim Mahmoudi, Jooay (Canada)
  • Joel Costa, VinculApp (Catalonia)

Innobreaks

Innobreak 03.12 - Web

Facilitating Access to Leisure and Services: Support Apps for Families of People with Disabilities

Jooay (Canada) and VinculApp (Catalonia). Tuesday, December 3, 2024, at 3:00 PM. Registration is open
Artificial Intelligence in Social Services: Predictive Analysis and Identification of Intervention Needs

Artificial Intelligence in Social Services: Predictive Analysis and Identification of Intervention Needs

wSocial (Catalonia) and Nrativ (Sweden). 8th October, 2024. Registration open
Innobeak - Serveis innovadors en drogodependencia

Innovative Services in Drug Addiction: Family Support and Risk Prevention

BRUS (Denmark) and Energy Control (Catalonia). Held on 02/07/24.
Persona en situació de sensellarisme

Homelessness and Technology: Tools to rebuild the bonds with the community

Entourage (France) and Nidus (Catalonia). Held on 05/06/2024.
Eines i serveis per detectar el ciberassetjament

Tools and services to address cyberbullying and other youth vulnerabilities in the digital environment

Webinar of social innovation. Digital Streetwork (Germany) and B-resol (Catalonia). Held on 09/04/2024
Innobreak - Digitalitzar els serveis socials

Digitalizing Social Services: Apps Supporting Users and Professionals

Reconnect (France) and Gavius (Catalonia). Held on 06/02/2024.

iSocial and UPC are joining forces to co-create technological solutions that enhance the autonomy of people with intellectual disabilities.

Publications News

iSocial and UPC are joining forces to co-create technological solutions that enhance the autonomy of people with intellectual disabilities.

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La teva idea és ciència

The first joint edition of “Your Idea is Science” will be dedicated to intellectual disabilities

Your Idea is Science is a collaborative program between the Universitat Politècnica de Catalunya (UPC) and the iSocial Foundation, taking place during the first semester of 2025 to promote the creation of technological solutions that enhance the autonomy of people with intellectual disabilities.

Seven member entities of iSocial, specializing in intellectual disabilities, will participate in the activity: El Maresme Foundation, Ampans Foundation, ALBA Association, Support-Girona, Astres Foundation, Catalan Down Syndrome Foundation (FCSD), and ASPACE Catalunya Foundation. Additionally, it will have the support of the Department of Social Rights of the Generalitat and funding from the Agency for the Management of University and Research Grants (AGAUR).

Through the involvement of professionals from these seven entities, individuals with intellectual disabilities, researchers, and UPC students, we will launch six dialogue spaces for brainstorming solutions, selecting proposals, and supporting their development.

Previously, during 2024, as part of the iSocial working group “All by Myself,” individuals with intellectual disabilities from the seven entities, along with their accompanying professionals, identified a total of 150 challenges to personal autonomy across six areas: communication, personal care, financial management, socialization, household tasks, and mobility.

These six dialogue spaces between social and technological agents will take place in the libraries of the six UPC campuses. After presenting the identified challenges in each area, users, together with researchers and students, will brainstorm possible technological solutions. Once ideas are collected, workshops will be held to turn them into concrete proposals, and a jury will select the most promising initiatives, which will be presented at a final event with all participants. Subsequently, the winning teams will implement them with UPC support.

This activity offers a valuable opportunity for social entities to actively participate in a co-creation process addressing the needs of their users, which can be transformed into solutions with a direct impact on people with disabilities.

Furthermore, the activity will help raise awareness and train UPC technologists (faculty, researchers, and students) to better understand the needs of the social sector, generating contacts, collaborations, and connections that could lead to new projects and initiatives in the future.

If this initial experience is successful, iSocial and UPC aim to organize new joint editions of “Your Idea is Science” in the coming years, dedicating each new edition to a different area of social intervention for the iSocial entities.

Learn more about the program in UPC’s webpage!

Fundació iSocial. Innovació en l'acció social
logo upc positiu
Logo AGAUR
Fundació El Maresme Discapacitats
Ampans
logo ass Alba
logo astres
FCSD Fundació Catalana Síndrome de Down
Logo ASPACE Catalunya


Actualitat

La teva idea és ciència

iSocial and UPC are joining forces to co-create technological solutions that enhance the autonomy of people with intellectual disabilities.

“Your Idea is Science” is a program driven by iSocial and UPC to promote the co-creation of technological solutions that contribute to people’s lives. In this first edition, the initiatives focus on intellectual disabilities.
Four Working Groups Launched to Drive Innovation in Social Action

Four Working Groups Launched to Drive Innovation in Social Action

More than 30 professionals from 14 member organizations of iSocial are participating in the four working groups on self-directed supports, independent living, digital inclusion, and deinstitutionalization.
Reunió inaugural 2a Crida del HISS: Presentació Nidus Desinstitucionalitzacio

El proyecto NIDUS Desinstitucionalización, seleccionado en la 2ª Llamada del HISS sobre el reto Alternativas Comunitarias a la Desinstitucionalización

El nuevo piloto aplicará la herramienta NIDUS para acompañar a personas con trastornos mentales graves en el proceso de desinstitucionalización
La Confederación ASPACE, nueva entidad miembro de iSocial

ASPACE Catalunya, new member of iSocial

ASPACE, an organization specialized in supporting people with cerebral palsy, becomes the 19th member of the Foundation
Montferrer i Castellbò integrates healthcare professionals into the Vincles project

Montferrer i Castellbò integrates healthcare professionals into the Vincles project

The training is part of a pilot project aimed at integrating the healthcare system into the Vincles project

Four Working Groups Launched to Drive Innovation in Social Action

Publications News

Four Working Groups Launched to Drive Innovation in Social Action

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More than 30 professionals from 14 member organizations of iSocial are participating in the four working groups on self-directed supports, independent living, digital inclusion, and deinstitutionalization.

Since last July, the iSocial Foundation has strengthened its internal working groups by launching three new groups and expanding the number of participants. These working groups are spaces for debate and exchange, where professionals reflect on new trends in the social sector and seek opportunities for improvement. The working groups are designed as idea laboratories, where specialists from our member organizations work together to generate knowledge collectively.

The three new working groups build on the successful experience of the “All by Myself” group, which, over the past year, has analyzed the challenges faced by people with intellectual disabilities in achieving a more independent life, with professionals and people with disabilities from six member organizations. The success of this group has inspired the creation of three new spaces for reflection, focusing on the implementation of self-directed supports, digital inclusion for people experiencing homelessness, and the transformation of intervention in deinstitutionalization processes. In total, 32 professionals from 14 of our 19 member organizations are involved.

The creation of these new working groups is also tied to a new project by the foundation, which involves the preparation and publication of a collection of Professional Guides on Innovation in Social Action. These guides, which we will begin publishing this fall, aim to promote knowledge, encourage the adoption of new perspectives, and facilitate the implementation of innovative methodologies and tools in the social sector. The working groups will actively contribute to the creation of these guides, jointly defining the topics and overseeing their development to ensure that the guides are practical, engaging tools for professionals in the sector, providing them with useful knowledge for their work.

Working Group on Self-Directed Support

In July, we launched the first of the new working groups, focused on Self-Directed Supports. Self-Directed Supports are an innovative approach to social intervention that facilitates the practice of Person-Centered Care, giving individuals the ability to decide and direct the supports they need, through personalization and collaboration. Its implementation requires practical changes in the system, including budgeting, evaluation, planning, and the provision of supports.

The working group aims to reflect on these challenges and, based on the experience of some organizations, conceptualize the Professional Guide to Innovation in Self-Directed Supports. Through this guide, we seek to promote a shift in perspective regarding the importance of effectively integrating Self-Directed Supports into the social sector and to present basic actions that can help introduce this approach to professional teams.

Working Group on Digital Inclusion for People Experiencing Homelessness

Participation in the digital sphere has become an essential aspect of every citizen’s life, whether in terms of advancements in e-government and access to information, changes in social relationships, access to the job market, or leisure. However, many people experiencing homelessness do not have access to the digital world: they are one of the most digitally excluded groups in our society.

Following the example of NIDUS and the digital inclusion experience that some of our member organizations already have, the digital inclusion working group opens a space to reflect on this line of intervention as an essential part of social inclusion, as well as to come up with new initiatives to continue promoting digital inclusion for people experiencing homelessness.

Working Group on Deinstitutionalization

The transition from an institutional model to deinstitutionalization redefines care and transforms how we think about social services, professional roles, and the institutions themselves. In response to this challenge, the Ministry of Social Rights, Consumer Affairs, and the 2030 Agenda has launched the State Strategy for a new model of community-based care: a process of deinstitutionalization.

At iSocial, in addition to the “Practical Keys to Deinstitutionalization” training, we are launching the deinstitutionalization working group to share knowledge and reflect on the transformation of social intervention, decision-making support, and risk management in deinstitutionalization contexts.

Working Group “All by my self” on Independent Life

Since 2023, this group of professionals from six organizations specializing in supporting people with intellectual disabilities has been reflecting on person-centered approaches to identify their needs and develop innovative solutions.

Following the Design Thinking methodology, the group has identified difficulties or pain points that people with intellectual disabilities face in their daily lives to achieve more independent living. The working method has involved a series of meetings with groups of six to eight people with intellectual disabilities, who shared their everyday contexts.

These discussions allowed us to identify challenges, desires, and needs related to increasing their autonomy, which summarize the pain points of the group. From here, the group plans to continue working to identify possible innovative solutions that address the identified pain points.

With these new working groups, the iSocial Foundation continues its efforts to promote the exchange of best practices among organizations and generate knowledge that can contribute to improving the delivery of social services, both in the public sector and the third sector.

Actualitat

La teva idea és ciència

iSocial and UPC are joining forces to co-create technological solutions that enhance the autonomy of people with intellectual disabilities.

“Your Idea is Science” is a program driven by iSocial and UPC to promote the co-creation of technological solutions that contribute to people’s lives. In this first edition, the initiatives focus on intellectual disabilities.
Four Working Groups Launched to Drive Innovation in Social Action

Four Working Groups Launched to Drive Innovation in Social Action

More than 30 professionals from 14 member organizations of iSocial are participating in the four working groups on self-directed supports, independent living, digital inclusion, and deinstitutionalization.
Reunió inaugural 2a Crida del HISS: Presentació Nidus Desinstitucionalitzacio

El proyecto NIDUS Desinstitucionalización, seleccionado en la 2ª Llamada del HISS sobre el reto Alternativas Comunitarias a la Desinstitucionalización

El nuevo piloto aplicará la herramienta NIDUS para acompañar a personas con trastornos mentales graves en el proceso de desinstitucionalización
La Confederación ASPACE, nueva entidad miembro de iSocial

ASPACE Catalunya, new member of iSocial

ASPACE, an organization specialized in supporting people with cerebral palsy, becomes the 19th member of the Foundation
Montferrer i Castellbò integrates healthcare professionals into the Vincles project

Montferrer i Castellbò integrates healthcare professionals into the Vincles project

The training is part of a pilot project aimed at integrating the healthcare system into the Vincles project

Willy Allègre: “Rehab-Lab enables users with disabilities to take control of their rehabilitation and life projects”

Publications Interviews

Willy Allègre: “Rehab-Lab enables users with disabilities to take control of their rehabilitation and life projects”

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Willy Allègre, impulsor del Rehab-Lab, en las instalaciones de CIM-UPC

Willy Allègre is an engineer and the driving force behind the Rehab-Lab european network, a community of over 50 Fab Labs that enable the 3D production of functional aids for people with motor disabilities. At iSocial, we interviewed him regarding the Rehab-Lab Cat project, which will extend the initiative to Catalonia.

How did the idea for Rehab-Lab come about?

Rehab-Lab started in 2016 at the Kerpap rehabilitation center in Brittany. The idea stemmed from a service offered there called the “technological assistance lab.” The team of engineers working there saw great potential in 3D printing to create personalized technical aids, so we decided to involve a few occupational therapists and patients, showing them what could be done. The results were well-received, and we launched a series of workshops where creativity was key. We realized that something occupational therapists were already doing—handcrafting technical aids—could be done through digital fabrication and 3D printing, which offered many advantages. We decided to create a Fab Lab space integrated within the care structure at our facilities to allow any patient in our center to create their own technical aids, of course with assistance.

What need does this initiative address?

It primarily addresses the needs of patients with motor disabilities who have difficulty grasping or performing precise movements with their hands, such as holding a fork, eating independently, picking up a glass, or operating the joystick on their electric wheelchair. It also meets the needs of occupational therapy professionals who can improve the process of creating custom technical aids when no existing products on the market meet the patient’s specific needs. Additionally, it responds to the needs of care or medical-social institutions by enabling patients to be, as much as possible, active participants in their rehabilitation and life projects. Rehab-Lab gives them the opportunity to take charge of their own technical support, creating objects tailored to the activities they will need to perform in their new situation.

What was the learning process like for incorporating 3D printing into your center and creating the Rehab-Lab network?

As I mentioned, the first Rehab-Lab was established at Kerpap in 2016, and we immediately started spreading the word about the project, which was quite innovative at the time. Many professionals contacted us, interested in implementing a similar model, and these requests allowed us to develop a training pathway. Today, in France, there is a university degree in 3D printing specifically for the healthcare or social care sectors, where we train various health professionals. It’s quite innovative, even across Europe, to have a degree focused on 3D printing applied to healthcare or disability. This is our specialty.

What do these training programs involve?

What’s particularly innovative about our approach is that we haven’t created a purely technical training program. While there is significant technical learning involved, such as how to create an object, break it down into different geometric shapes, and design it for 3D printing, we also focus on pedagogy related to organization. Our experience has shown that projects fail when a center’s management buys a 3D printer and simply tells the occupational therapist to use it for creating functional aids. That doesn’t work because you have to think about organization, patient flow, and the roles each person will play. We quickly realized this and integrated this aspect into our training, teaching people how to understand and define the project.

There’s a clear intent in your project to share the knowledge gained.

Yes, another important lesson we’ve learned is how to harness the benefits of 3D printing by sharing not only the technical aids we’ve created but also by accessing aids made by others. This saves time and offers new ideas for creating aids for our own patients. That’s the big advantage of the digital revolution behind all this. Before, occupational therapists would create functional adaptations using thermoformed plastic, which had to be heated to shape it. The adaptations were unique, and to make another one, you had to repeat the whole process. Now, thanks to digital technology, a technical aid model can be shared and recreated to meet the needs of other professionals. We can consult a database to see what already exists before creating a new aid for someone.

What are the advantages of 3D printing compared to previous materials like plastic or wood?

First, from a technical standpoint, as I mentioned, digital manufacturing offers advantages over traditional manufacturing methods. The benefits are in the adaptability and ease of use. If I want to create an object, I can take an existing 3D model and easily adjust its dimensions. This way, we don’t start from scratch, but from a pre-existing model. Another benefit is the ability to reproduce the object. When a technical aid is created, the patient receives both the object and the digital file. If the object breaks, they still have the file and can request an exact copy from a local Fab Lab or 3D printing service without needing to reconnect with the organization that initially made the object. Other advantages include reduced costs, faster production, and the ability to adjust the weight of the aid. Additionally, there’s a broader benefit beyond the technical aspects—making object creation accessible to people who may not have the physical ability to manipulate materials like wood or plastic to create custom adaptations.

Then there’s also the personalization…

Exactly. The ability to choose the color, material, and design is significant for helping individuals feel more connected to their technical aids, which in turn empowers them in the face of their disability. In the case of children, for example, customized designs can help diminish the visibility of the disability and make the aid more appealing. From a social standpoint, this encourages users to get involved in the design of their own technical aids.

Can you give us an example?

At the Rehab Lab in Kerpap, the first person to create a technical aid was named Jean-Christophe. Among other things, Jean-Christophe is a DJ and a quadriplegic. For his DJ activities, he uses a stem that he holds in his mouth to press the buttons on his mixing table, and he can also control a computer with head movements. Jean-Christophe wanted to replace the standard buttons on the mixing table with 3D-printed ones that had a hole where he could better fit the mouthpiece, allowing him to control them more easily. He even chose glow-in-the-dark material so he could see them at night.

I often share this example because, although it’s a rather unique case—not many quadriplegic patients are DJs—it demonstrates the high level of user participation that we strive for.

This collaborative process is central to the Rehab-Lab project.

Yes. For me, Rehab-Lab is less of a technical project and more of a project about rethinking the user’s role. The key aspect is that the person, whether they’re a patient, resident, etc., is involved at the highest level, even in the co-design process. The result is tangible: a physical object born from an idea, from the exchange of ideas among different stakeholders, and everyone quickly understands what the object is for.

How does the co-creation process of functional aids work between patients, occupational therapists, and technicians?

In the Rehab-Lab model, this tripartite approach is essential. On one side, there’s the patient, who is the project leader in creating their technical aid since they’re the expert on their disability. But the patient needs support from others with a broader view. The second person is the occupational therapist or healthcare professional, who can contribute their clinical experience and expertise. The therapist is mainly involved in expressing the needs, identifying whether a custom technical aid is required based on what’s already available on the market, and then evaluating the object after it’s created to see if any modifications are needed. Thirdly, there’s the technical specialist who supports the user with 3D printing, from conception to manufacturing and maintenance. If there are technical issues (which are common), the technician must resolve them and teach patients how to use 3D printing software.

Do all Rehab-Labs need to have an engineer in this role of technical advisor?

No, most Rehab-Labs haven’t had the opportunity, due to funding reasons or otherwise, to hire an engineer. But there are many other ways to have these technical advisors. They can be occupational therapists who have been trained in 3D printing and take on this role to support other occupational therapists. They could also be engineering or university students doing internships, or occupational therapy students who are increasingly interested in this area. In some cases, former patients who have created their own assistive devices and have been trained can also help other patients.

I imagine that for occupational therapists, this co-creation process is also interesting.

Yes, and maybe it’s worth mentioning an additional advantage of 3D printing, which is that the Rehab-Lab space is a mediation space; that is, beyond creating a functional assistive device, it’s a space where occupational therapists can work, first observing, before doing anything, what the patient needs when using a computer—whether they use a joystick, what hand movements they make, whether they need help pressing keys, and so on. These are all useful observations. They can also work on cognitive functions through spatial orientation on the computer, memory aspects… In short, there’s a lot at play in this space beyond just creating a functional assistive device for the user.

What led you to create the Rehab-Lab community, and how has it evolved over time?

Over time, we aimed to spread the initiative and support professionals who wanted to implement assistive device creation through 3D printing. From the start, we saw the value in sharing content and assistive devices as freely as possible. This is why the initiative expanded, first regionally, then nationally, and now at the European level through two international projects. Today, there are nearly 50 Rehab-Labs, mainly in France but also in other countries.

The goal of creating the Rehab-Lab community is to allow people to find solutions to their needs when there are no products available on the market. The community helps maximize our impact. Currently, we’ve taken on the role of animating this community: sharing experiences, asking beneficiaries for feedback, etc. We also offer services, mainly training and support for organizations to implement these types of activities. It’s a task that requires time and faces funding challenges.

Is funding a challenge?

Yes, clearly, there are significant challenges related to the business model, especially around community animation. That’s why, in 2024, we had to introduce a paid membership option for the network. Our philosophy is to maintain free membership, but now we also have this second level of membership that helps contribute financially to the project’s sustainability. This is important to continue the work we’re doing, and I think most Rehab-Lab members in France understand the value of contributing to ensure the initiative lasts. But extending this model to the broader European network will be a challenge.

What other challenges are you facing now?

Another challenge involves the regulations around medical devices, which is a European regulation affecting most personalized assistive devices for various disabilities. It applies across all European countries, so the good news is we all face the same restrictions. This regulation means that an assistive device that takes two hours to create might take two days or more to get to the patient because you need to fill out technical documentation explaining the printing parameters, quality management, etc. It’s not just a matter of time but also of workload. This is a challenge we need to address.

The good news is that digital fabrication allows us to trace our personalized assistive device creation more easily. We know the object, we can reproduce it, we know the materials used, we have the references… The 3D printer is also always the same. Before, with manually created assistive devices by occupational therapists, everything was more complicated. That’s a positive aspect, and what we’re doing now is applying best practices to streamline the process. But in any case, this will be a challenge for the next four or five years: demonstrating our good faith and rigorous compliance with European regulations, though adapted to the context of personalized assistive devices.

At the same time, as we expand the Rehab-Lab network, we have more strength to demonstrate what it means for a social or healthcare organization to create a “personalized assistive device.” We are more than 100 strong, making it easier to show the kind of activity we’re involved in. Asking us to produce such a large volume of documentation, with the same requirements as companies, is not viable.

Rehab-Lab is currently expanding to new countries. How is that process going?

When we considered how to spread our practices internationally, we realized that the role of the leader is key. The leader is responsible for spreading the concept in their country. We believe this is the best model because it allows for better cultural and linguistic adaptation, etc., and it’s also useful and interesting to share the network’s animation work. The Rehab-Lab Cat project is a great example. We’re doing this in Belgium as well, and there are organizations in other countries that are asking to take on this role to try and start spreading the Rehab-Lab project in their contexts.

What would you highlight about the process of implementing Rehab-Lab in Catalonia?

First of all, I’d like to take the opportunity to thank iSocial for the work they’re doing, which I’ve seen firsthand. At iSocial, you identified my initiative, had me participate in a webinar, and then decided to present the project to a call for proposals together with other organizations [Ampans, Guttmann, CIM-UPC, and Avinent], including us as partners. I really value this approach: recognizing an initiative that already exists and is well-developed, using it as a reference when creating your own project, while considering cultural and linguistic aspects, but connecting with what’s already out there so you’re not starting from scratch. I think this is a win-win strategy: the local network in Catalonia enriches the existing network, and at the same time, it will be strengthened. Plus, Rehab-Lab in Catalonia will be very useful in showing how things can be set up in a short period of time. So, I wanted to thank you for this opportunity, congratulate the project proposal behind it, and say that Rehab-Lab Cat has all the ingredients for success. And, of course, those who will benefit the most are the people who will be able to access the local Rehab-Lab and get effective services tailored to their needs

Entrevistes

Willy Allègre, impulsor del Rehab-Lab, en las instalaciones de CIM-UPC

Willy Allègre: “Rehab-Lab enables users with disabilities to take control of their rehabilitation and life projects”

Willy Allègre is an engineer and the driving force behind the Rehab-Lab network, a community of over 50 Fab Labs that enable the 3D production of functional aids for people with motor disabilities. At iSocial, we interviewed him regarding the Rehab-Lab Cat project, which will extend the initiative to Catalonia.
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Interview with iSocial: Dr Simon Duffy, Citizen Network

Simon Duffy explains the benefits of Self-directed Support and the barriers to this methodology. (iSocial Foundation, 2022 May)

Artificial Intelligence in Social Services: Predictive Analysis and Identification of Intervention Needs

Campus InnoBreaks

Artificial Intelligence in Social Services: Predictive Analysis and Identification of Intervention Needs

wSocial (Catalonia) and Nrativ (Sweden). 8th October, 2024. Registration open

Webinar in Catalan and English, with simultaneous translation into Catalan and Spanish.

Artificial Intelligence (AI) is arguably the most innovative and relevant tool of recent times. Its possibilities are vast, and in the field of Social Services, it offers significant opportunities to improve the quality and efficiency of services.

AI algorithms allow for the analysis of data from various sources (such as housing records, healthcare databases, and social services usage) to identify patterns and risk factors. Through predictive models, Artificial Intelligence can detect urgent needs, optimize resource allocation, and facilitate early intervention. Moreover, it can adapt to individual needs, offering personalized support tailored to each situation, which greatly enhances the outcomes of social services.

However, despite its advantages, the implementation of AI-based tools in social services also poses challenges such as privacy protection, data security, and the need for training professionals in the sector, all of which are essential to ensure the technology is used ethically and appropriately.

In this Innobreak, we present two pioneering initiatives and best practice examples that incorporate AI to support social intervention:

  • wSocial (Catalonia) is a tool promoted by the Department of Social Rights and based on Artificial Intelligence. By using keywords, it can detect vulnerable situations and propose interventions. Focused on people’s care, it streamlines processes, automates tasks, and provides information for decision-making, planning, evaluation, and transparency. It has already been implemented in the social services of Manresa, Vic, Aran, and Esplugues de Llobregat, and will gradually be rolled out across all Basic Areas of Social Services in Catalonia.
  • Nrativ (Sweden) is an Artificial Intelligence model that automates and optimizes the process of reading and analyzing text-based reports, creating unique categories and visualizing trends over time. This simplifies data review, especially when managing complex information. By applying the Nrativ AI model to its data, the local government of Helsingborg can track and ensure the improvement of its services, with a special focus on people with disabilities and elderly care.

Speakers:

  • Jordi Amat, wSocial (Catalunya)
  • Niels Bergsten, Nrativ (Suècia)

Innobreaks

Innobreak 03.12 - Web

Facilitating Access to Leisure and Services: Support Apps for Families of People with Disabilities

Jooay (Canada) and VinculApp (Catalonia). Tuesday, December 3, 2024, at 3:00 PM. Registration is open
Artificial Intelligence in Social Services: Predictive Analysis and Identification of Intervention Needs

Artificial Intelligence in Social Services: Predictive Analysis and Identification of Intervention Needs

wSocial (Catalonia) and Nrativ (Sweden). 8th October, 2024. Registration open
Innobeak - Serveis innovadors en drogodependencia

Innovative Services in Drug Addiction: Family Support and Risk Prevention

BRUS (Denmark) and Energy Control (Catalonia). Held on 02/07/24.
Persona en situació de sensellarisme

Homelessness and Technology: Tools to rebuild the bonds with the community

Entourage (France) and Nidus (Catalonia). Held on 05/06/2024.
Eines i serveis per detectar el ciberassetjament

Tools and services to address cyberbullying and other youth vulnerabilities in the digital environment

Webinar of social innovation. Digital Streetwork (Germany) and B-resol (Catalonia). Held on 09/04/2024
Innobreak - Digitalitzar els serveis socials

Digitalizing Social Services: Apps Supporting Users and Professionals

Reconnect (France) and Gavius (Catalonia). Held on 06/02/2024.

El proyecto NIDUS Desinstitucionalización, seleccionado en la 2ª Llamada del HISS sobre el reto Alternativas Comunitarias a la Desinstitucionalización

Publications News

El proyecto NIDUS Desinstitucionalización, seleccionado en la 2ª Llamada del HISS sobre el reto Alternativas Comunitarias a la Desinstitucionalización

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Reunió inaugural 2a Crida del HISS: Presentació Nidus Desinstitucionalitzacio

El nuevo piloto aplicará la herramienta NIDUS para acompañar a personas con trastornos mentales graves en el proceso de desinstitucionalización

El proyecto NIDUS Desinstitucionalización ha sido seleccionado en la 2ª Convocatoria del Hub de Innovación Social y Salud (HISS), que este año aborda el reto de las Alternativas Comunitarias a la Institucionalización. Este proyecto constituye una ampliación de la aplicación NIDUS, hasta ahora destinada a personas en situación de precariedad, con el objetivo de adaptarla al ámbito de la salud mental.

El piloto de NIDUS Desinstitucionalización tiene como finalidad facilitar los procesos individuales de transición a la comunidad y el fortalecimiento de los vínculos para prevenir, retrasar o minimizar la institucionalización de personas con trastornos mentales graves, promoviendo su autonomía y calidad de vida bajo los estándares de “Quality Rights”.

El proyecto consistirá en la ampliación de la herramienta NIDUS, desarrollada por iSocial desde 2021 para apoyar a personas en situación vulnerable. Entre las principales funcionalidades de la herramienta digital se incluyen una Caja Fuerte Virtual para la gestión de documentación personal y una plataforma de comunicación directa con los profesionales de referencia, que permite un acompañamiento continuado y personalizado. Además, el piloto incluirá una nueva funcionalidad, Canal 24h, que permitirá, mediante un sencillo cuestionario, conocer el estado de salud, bienestar y posibles riesgos de las personas acompañadas.

La 2ª Convocatoria del HISS se enmarca en el programa Transforma, que tiene como objetivo apoyar proyectos innovadores en los ámbitos de la salud y la atención social, fomentando su transformación y adaptación a los nuevos tiempos. El proyecto NIDUS Desinstitucionalización ha sido seleccionado junto con otras nueve iniciativas y recibirá un acompañamiento específico durante 10 meses para su desarrollo e implementación.

Gracias al apoyo del HISS, se podrá cumplir el objetivo de NIDUS Desinstitucionalización: promover un modelo de atención centrado en la persona que facilite su transición a la comunidad, promoviendo su autonomía y reduciendo la dependencia de los servicios institucionales. Una vez probada la utilidad de la herramienta y su eficacia, se prevé escalar su uso para que pueda ser utilizada por un amplio número de personas afectadas por procesos de desinstitucionalización o en riesgo de institucionalización en Cataluña.

El proyecto cuenta también con la colaboración de Pere Claver Grup, Sant Joan de Déu, el Institut Pere Mata, así como con la consultora Antares Consulting y la empresa Inqbarna, que se encargará del desarrollo de la app.

Actualitat

La teva idea és ciència

iSocial and UPC are joining forces to co-create technological solutions that enhance the autonomy of people with intellectual disabilities.

“Your Idea is Science” is a program driven by iSocial and UPC to promote the co-creation of technological solutions that contribute to people’s lives. In this first edition, the initiatives focus on intellectual disabilities.
Four Working Groups Launched to Drive Innovation in Social Action

Four Working Groups Launched to Drive Innovation in Social Action

More than 30 professionals from 14 member organizations of iSocial are participating in the four working groups on self-directed supports, independent living, digital inclusion, and deinstitutionalization.
Reunió inaugural 2a Crida del HISS: Presentació Nidus Desinstitucionalitzacio

El proyecto NIDUS Desinstitucionalización, seleccionado en la 2ª Llamada del HISS sobre el reto Alternativas Comunitarias a la Desinstitucionalización

El nuevo piloto aplicará la herramienta NIDUS para acompañar a personas con trastornos mentales graves en el proceso de desinstitucionalización
La Confederación ASPACE, nueva entidad miembro de iSocial

ASPACE Catalunya, new member of iSocial

ASPACE, an organization specialized in supporting people with cerebral palsy, becomes the 19th member of the Foundation
Montferrer i Castellbò integrates healthcare professionals into the Vincles project

Montferrer i Castellbò integrates healthcare professionals into the Vincles project

The training is part of a pilot project aimed at integrating the healthcare system into the Vincles project

The NIDUS Deinstitutionalization project selected in the 2nd HISS Call for community alternatives to institutionalization

Publications News

The NIDUS Deinstitutionalization project selected in the 2nd HISS Call for community alternatives to institutionalization

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Reunió inaugural 2a Crida del HISS: Presentació Nidus Desinstitucionalitzacio

The new pilot will implement the NIDUS tool to support individuals with severe mental disorders in the deinstitutionalization process

The NIDUS Deinstitutionalization project has been selected in the 2nd Call of the Social and Health Innovation Hub (HISS in its Catalan acronym), which this year focuses on the challenge of Community Alternatives to Institutionalization. This project is an extension of the NIDUS application, which has so far been used to support people in precarious situations, and now aims to adapt it to the mental health field.

The NIDUS Deinstitutionalization pilot seeks to facilitate individual transitions to community life and strengthen ties to prevent, delay, or minimize the institutionalization of people with severe mental disorders, while promoting their autonomy and quality of life, aligned with the “Quality Rights” standards.

The project involves expanding the NIDUS tool, developed by iSocial since 2021 to assist people in vulnerable situations. Key features include a Virtual Safe for managing personal documents and a platform for direct communication with reference professionals, enabling continuous and personalized support. Additionally, the pilot will introduce a new 24-hour Channel, which will use a simple questionnaire to monitor the health, well-being, and potential risks of the supported individuals.

The 2nd HISS Call is part of the Transforma program, which aims to support innovative projects in the health and social care sectors, fostering their transformation and adaptation to current challenges. The NIDUS Deinstitutionalization project was selected alongside nine other initiatives and will receive tailored support over a 10-month period for its development and implementation.

With the backing of HISS, the goal of NIDUS Deinstitutionalization is to promote a person-centered care model that facilitates their transition to community life, enhances their autonomy, and reduces dependence on institutional services. Once the tool’s utility and effectiveness have been validated, it is expected to scale its use, benefiting a broader population in Catalonia affected by deinstitutionalization processes or at risk of institutionalization.

The project also involves collaboration with Pere Claver Group, Sant Joan de Déu, the Institut Pere Mata, as well as the consultancy Antares Consulting and the tech company Inqbarna, which will be responsible for app development.

Actualitat

La teva idea és ciència

iSocial and UPC are joining forces to co-create technological solutions that enhance the autonomy of people with intellectual disabilities.

“Your Idea is Science” is a program driven by iSocial and UPC to promote the co-creation of technological solutions that contribute to people’s lives. In this first edition, the initiatives focus on intellectual disabilities.
Four Working Groups Launched to Drive Innovation in Social Action

Four Working Groups Launched to Drive Innovation in Social Action

More than 30 professionals from 14 member organizations of iSocial are participating in the four working groups on self-directed supports, independent living, digital inclusion, and deinstitutionalization.
Reunió inaugural 2a Crida del HISS: Presentació Nidus Desinstitucionalitzacio

El proyecto NIDUS Desinstitucionalización, seleccionado en la 2ª Llamada del HISS sobre el reto Alternativas Comunitarias a la Desinstitucionalización

El nuevo piloto aplicará la herramienta NIDUS para acompañar a personas con trastornos mentales graves en el proceso de desinstitucionalización
La Confederación ASPACE, nueva entidad miembro de iSocial

ASPACE Catalunya, new member of iSocial

ASPACE, an organization specialized in supporting people with cerebral palsy, becomes the 19th member of the Foundation
Montferrer i Castellbò integrates healthcare professionals into the Vincles project

Montferrer i Castellbò integrates healthcare professionals into the Vincles project

The training is part of a pilot project aimed at integrating the healthcare system into the Vincles project

ASPACE Catalunya, new member of iSocial

Publications News

ASPACE Catalunya, new member of iSocial

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La Confederación ASPACE, nueva entidad miembro de iSocial

ASPACE, an organization specialized in supporting people with cerebral palsy, becomes the 19th member of the Foundation

The iSocial Foundation continues to grow, welcoming new entities from the social sector. This month, ASPACE joins as a new member, adding to the 18 entities that are already part of the Foundation. With this new addition, iSocial now has a total of 19 organizations working together to drive innovation and improve social services.

Founded in 1961 as an association by a group of parents of children with cerebral palsy, the ASPACE Catalunya Foundation has been a pioneer in providing care for people with cerebral palsy and multiple disabilities. Since its inception, it has worked to offer highly specialized, comprehensive care in the fields of neurodevelopment, including rehabilitation, education, and family support. Its innovative and interdisciplinary care model has become a benchmark in Catalonia, with the mission of supporting these individuals throughout their entire lives.

ASPACE‘s values of accessibility, innovation, and solidarity are aligned with iSocial’s mission to promote an innovative social sector capable of adapting to the diverse challenges faced by vulnerable groups.

ASPACE Confederation is the third entity to join the iSocial Foundation in 2024. Before the summer holidays, Grupo SSI and REIR (Educational Resources for Children at Risk) also became part of the iSocial project.

At the iSocial Foundation, we are delighted to continue adding expertise in order to pursue our mission of driving innovation in the social sector, fostering cross-sector collaboration and cooperation. We will keep working together to build a stronger, more connected, and inclusive sector that can respond to the needs of those who require it the most.


Actualitat

La teva idea és ciència

iSocial and UPC are joining forces to co-create technological solutions that enhance the autonomy of people with intellectual disabilities.

“Your Idea is Science” is a program driven by iSocial and UPC to promote the co-creation of technological solutions that contribute to people’s lives. In this first edition, the initiatives focus on intellectual disabilities.
Four Working Groups Launched to Drive Innovation in Social Action

Four Working Groups Launched to Drive Innovation in Social Action

More than 30 professionals from 14 member organizations of iSocial are participating in the four working groups on self-directed supports, independent living, digital inclusion, and deinstitutionalization.
Reunió inaugural 2a Crida del HISS: Presentació Nidus Desinstitucionalitzacio

El proyecto NIDUS Desinstitucionalización, seleccionado en la 2ª Llamada del HISS sobre el reto Alternativas Comunitarias a la Desinstitucionalización

El nuevo piloto aplicará la herramienta NIDUS para acompañar a personas con trastornos mentales graves en el proceso de desinstitucionalización
La Confederación ASPACE, nueva entidad miembro de iSocial

ASPACE Catalunya, new member of iSocial

ASPACE, an organization specialized in supporting people with cerebral palsy, becomes the 19th member of the Foundation
Montferrer i Castellbò integrates healthcare professionals into the Vincles project

Montferrer i Castellbò integrates healthcare professionals into the Vincles project

The training is part of a pilot project aimed at integrating the healthcare system into the Vincles project

Montferrer i Castellbò integrates healthcare professionals into the Vincles project

Publications News

Montferrer i Castellbò integrates healthcare professionals into the Vincles project

,

The training is part of a pilot project aimed at integrating the healthcare system into the Vincles project

On September 5th, Montferrer i Castellbò hosted a training session for primary care and Sant Hospital de La Seu d’Urgell healthcare staff who serve the population of this municipality. The goal was to incorporate these professionals and the healthcare system as a whole into Vincles, a project that focuses on detecting and preventing unwanted loneliness.

This initiative is a pilot program led by the iSocial Foundation and the Alt Urgell Care Consortium, supported by the Social and Healthcare Innovation Hub (HISS). It aims to integrate the healthcare system into Vincles, which has been rolled out since last year across six regions of Alt Pirineu and Aran under the leadership of regional Social Services. The goal is to ensure that, in the future, responses to unwanted loneliness among the elderly become a sphere of integrated social and healthcare services across these six regions.

So far, the Vincles Alt Pirineu-Aran project has been driven by the Social Services of the six regions within the Alt Pirineu and Aran territories. In collaboration with them, 53 social and demographic indicators have been established, allowing the identification of potential risks of unwanted loneliness in a geolocated manner through a data analysis tool. Once risk areas are identified, Vincles intervenes by activating the community network and fostering social engagement.

With the pilot launching this week in Montferrer i Castellbò, additional health-related indicators will be incorporated into Vincles, improving accuracy in detecting loneliness risks. Furthermore, healthcare professionals will become an integral part of the support network for individuals experiencing unwanted loneliness in this municipality, both during the detection phase, using the aforementioned health indicators, and during the intervention phase, by prescribing community activities and collaborating with the Social Services teams of Montferrer i Castellbò and the Alt Urgell region.

This pilot represents a significant step in the expansion of the Vincles project and its adaptation to address loneliness from an interdisciplinary perspective, with the ultimate goal of improving the quality of life for people in the Alt Pirineu-Aran territories.


Actualitat

La teva idea és ciència

iSocial and UPC are joining forces to co-create technological solutions that enhance the autonomy of people with intellectual disabilities.

“Your Idea is Science” is a program driven by iSocial and UPC to promote the co-creation of technological solutions that contribute to people’s lives. In this first edition, the initiatives focus on intellectual disabilities.
Four Working Groups Launched to Drive Innovation in Social Action

Four Working Groups Launched to Drive Innovation in Social Action

More than 30 professionals from 14 member organizations of iSocial are participating in the four working groups on self-directed supports, independent living, digital inclusion, and deinstitutionalization.
Reunió inaugural 2a Crida del HISS: Presentació Nidus Desinstitucionalitzacio

El proyecto NIDUS Desinstitucionalización, seleccionado en la 2ª Llamada del HISS sobre el reto Alternativas Comunitarias a la Desinstitucionalización

El nuevo piloto aplicará la herramienta NIDUS para acompañar a personas con trastornos mentales graves en el proceso de desinstitucionalización
La Confederación ASPACE, nueva entidad miembro de iSocial

ASPACE Catalunya, new member of iSocial

ASPACE, an organization specialized in supporting people with cerebral palsy, becomes the 19th member of the Foundation
Montferrer i Castellbò integrates healthcare professionals into the Vincles project

Montferrer i Castellbò integrates healthcare professionals into the Vincles project

The training is part of a pilot project aimed at integrating the healthcare system into the Vincles project

Solidigital’s Second Project Meeting Takes Place in Andorra

Publications News

Solidigital’s Second Project Meeting Takes Place in Andorra

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Trobada Solidigital Andorra

The seven partner organizations of the European project gather in Andorra to coordinate Solidigital’s deployment plan

On September 5th and 6th, we held the second meeting of the Solidigital project in Andorra la Vella, with the participation of seven entities from Catalonia, France, and Andorra. The aim of the meeting was to coordinate the first phase of this European project’s deployment, driven within the framework of the European Union’s cross-border collaboration program, Interreg Poctefa.

Solidigital, which aims to facilitate access to social services for people in vulnerable situations, as well as the support work of professionals assisting them, is based on the use of three innovative digital tools: Soliguia, an interactive map of social resources providing detailed information on services available in each region; our app Nidus, a virtual safe box designed to support people in precarious situations; and Reconnect’s Coffre-fort numérique, a similar tool to Nidus operating in France.

During the meeting, we had the opportunity to learn more about these three tools, address integration issues, resolve doubts, generate debate, and, above all, get to know better the team we work with daily. Moreover, thanks to our hosts, Andorra Research and Innovation, we had the chance to meet Laura Mas de la Rosa, Director of the Department of Childhood, Adolescence, and Youth, and visit the facilities of the Andorran Red Cross to gain a deeper understanding of the country’s social ecosystem.

The meeting laid the groundwork for launching the project’s first phase, which will focus on mapping social resources in each region and will be carried out in collaboration with various local social entities and institutions.

The seven entities involved in the project will carry out this task in their respective regions. On the Catalan side, the project will involve the iSocial Foundation, project leader, Resilis, Alba, and Pere Claver, along with Solinum, which will coordinate the creation of Soliguia across all regions. In Andorra, the Foundation Andorra Research and Innovation will be responsible for implementing the project, while in France, Solinum and Reconnect will participate.

The project also includes the interconnection of these three tools and a training plan for 8,000 professionals, aiming to equip them with the necessary skills to use the tools, ensuring efficient implementation and quicker access to social services for the most vulnerable populations.


Actualitat

La teva idea és ciència

iSocial and UPC are joining forces to co-create technological solutions that enhance the autonomy of people with intellectual disabilities.

“Your Idea is Science” is a program driven by iSocial and UPC to promote the co-creation of technological solutions that contribute to people’s lives. In this first edition, the initiatives focus on intellectual disabilities.
Four Working Groups Launched to Drive Innovation in Social Action

Four Working Groups Launched to Drive Innovation in Social Action

More than 30 professionals from 14 member organizations of iSocial are participating in the four working groups on self-directed supports, independent living, digital inclusion, and deinstitutionalization.
Reunió inaugural 2a Crida del HISS: Presentació Nidus Desinstitucionalitzacio

El proyecto NIDUS Desinstitucionalización, seleccionado en la 2ª Llamada del HISS sobre el reto Alternativas Comunitarias a la Desinstitucionalización

El nuevo piloto aplicará la herramienta NIDUS para acompañar a personas con trastornos mentales graves en el proceso de desinstitucionalización
La Confederación ASPACE, nueva entidad miembro de iSocial

ASPACE Catalunya, new member of iSocial

ASPACE, an organization specialized in supporting people with cerebral palsy, becomes the 19th member of the Foundation
Montferrer i Castellbò integrates healthcare professionals into the Vincles project

Montferrer i Castellbò integrates healthcare professionals into the Vincles project

The training is part of a pilot project aimed at integrating the healthcare system into the Vincles project