Training for Community Activators in the DISS Alt Pirineu-Aran Project

Publications News

Training for Community Activators in the DISS Alt Pirineu-Aran Project

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Imatge de les Jornades de formació d'activadores comunitàries per al projecte de Detecció i Intervenció de Situacions de Soledat no desitjada a l'Alt Pirineu-Aran

The DISS project aims to combat unwanted loneliness in the six regions of Alt Pirineu-Aran. The training took place between October 2 and 5 in Sort

The pilot project for the Detection and Social Intervention of Unwanted Loneliness (DISS) in the elderly population of Alt Pirineu and Vall d’Aran takes its first steps with training sessions for community activators, held between October 2 and 5 in Sort.

The region of Alt Pirineu-Aran is home to some of the most aging areas in Catalonia: Alt Urgell, Cerdanya, Vall d’Aran, Pallars Sobirà, Pallars Jussà, and Alta Ribagorça. In this context, the issue of unwanted loneliness in the elderly is a prevalent concern for the social services in the region. However, addressing this problem is not easy, as social services professionals often find themselves lacking the appropriate resources and methodology to tackle the situation.

The training that took place from October 2 to 5 aims to address this problem by introducing Auzosare (formerly known as Tecnoadineko), an intelligent technology-based tool that enables the detection, community activation, and intervention in cases of unwanted loneliness. The system was developed by the Basque social cooperative Agintzari, a member of iSocial, and the technology company Gislan, with the support of BBK and the European Union. It has been successfully applied for eight years in various municipalities in the Basque Country. Now, the iSocial Foundation is coordinating its implementation in Catalonia with this pilot project in Alt Pirineu-Aran.

The training was conducted by Olaiz Gorrino, from the Basque social cooperative Agintzari. Three community activators hired for the project through three local entities, namely the Integra Pirineus Foundation, the Welfare and Development Association (ABD), and the Alba Jussà Cooperative, participated in the sessions. Some of the sessions also had the involvement of the coordinators of the social services of the regions involved and their technical teams.

The sessions were held at the facilities of the Pallars Sobirà County Council, providing the framework for the project just before the commencement of the first phase of the pilot, which will be rolled out in one municipality in each of the six regions in the coming weeks.

Actualitat

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.
iSocial hosts a delegation of social organizations from the Netherlands

iSocial hosts a delegation of social organizations from the Netherlands

Un a delegació d’entitats socials neerlandeses han visitat la Fundació iSocial i les entitats membres. Enguany és el tercer any que ens visita una delegació provinent d’aquest país.
The Habitat3 Foundation becomes the 16th member organisation of iSocial

The Habitat3 Foundation becomes the 16th member organisation of iSocial

It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

Publications News

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

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The StepForME project, led by iSocial, is part of the Erasmus+ program and involves the participation of 10 organizations from different countries.

During the week of October 2 to 6, the iSocial Foundation traveled to Austria to coordinate a meeting with ten European entities participating in the StepForME project. This project, within the framework of the Erasmus+ program, is an international exchange of best practices in the field of youth mental health. It was initiated in 2021 and is led by iSocial. The project also includes Chance B (Austria), Aunua Global (Ireland), Tenenet (Slovakia), and the Center for Studies and Research for an Inclusive Society (CERSIN) from the Autonomous University of Barcelona as partners, along with Catalan entities Support Girona, Ampans, Atra Group, El Maresme Foundation, Joia Foundation, and Resilis Foundation as collaborating entities in the local area.

After the first meeting in Dublin last year, the participating entities in the project met again this year in Graz and Gleisdorf, Austria, hosted by the local organization Chance B. The meeting aimed to define the final steps of StepForME and its conclusion, as well as to refine the resulting documents, which will constitute a useful open-access resource for anyone working in the field of youth mental health or those interested in it.

During the various meetings held these days, topics such as the appropriate use of new technologies in the treatment of youth mental health issues, the employment inclusion of this group, and a community-based approach to this reality were discussed. The responsible entities for developing each of the planned training modules presented them to the other participants, and the contents were jointly discussed for refinement.

We also had the opportunity to visit the facilities of Chance B and their Organic Bio-Social Farm, an inclusive project where people with disabilities and mental health issues work, and which serves as an example of best practices.

In the meeting we also settled the final text for the StepForME Handbook of Technology-based Practices for the Intervention with young people with emotional well-being issues, which is already available on the project’s website. The training modules will be available in the website as well shortly.

Actualitat

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.
iSocial hosts a delegation of social organizations from the Netherlands

iSocial hosts a delegation of social organizations from the Netherlands

Un a delegació d’entitats socials neerlandeses han visitat la Fundació iSocial i les entitats membres. Enguany és el tercer any que ens visita una delegació provinent d’aquest país.
The Habitat3 Foundation becomes the 16th member organisation of iSocial

The Habitat3 Foundation becomes the 16th member organisation of iSocial

It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.

New Models of Social Housing Against Exclusion

Campus InnoBreaks

New Models of Social Housing Against Exclusion

Innobreak - Webinar d'innovació

Mixed Living (Netherlands) and Llar Casa Bloc (Catalonia). Held on Tuesday, 31st. October 2023.

Access to housing is a fundamental right as stated in Article 25 of the Universal Declaration of Human Rights, but unfortunately, it remains far from effective for everyone. It is estimated that in Catalonia alone, 25,000 people are homeless, not counting those who can access housing only at great personal sacrifice and in extremely fragile situations.

In recent years, numerous initiatives have emerged to facilitate access to decent housing for the most vulnerable people, offering new alternatives to traditional social housing schemes. Some of these initiatives have been driven by the Third Sector, yielding remarkable results. In this InnoBreak, we present two initiatives moving in this direction, originating from the Netherlands and Catalonia:

  • Mixed Living: A project initiated by Tussenvorziening, managing mixed social housing apartments where homeless individuals and economically vulnerable people coexist. The project’s key idea is to expedite housing access for low-income individuals while simultaneously promoting destigmatization of homelessness and breaking the cycle of social isolation they often experience. To this end, the housing units managed by Mixed Living feature common areas for residents to encourage positive cohabitation and integration of both groups.
  • Llar Casa Bloc: Led by the Hàbitat3 Foundation, this network project involves government bodies and Third Sector entities. It focuses on the rehabilitation of the iconic social housing complex, Casa Bloc, built in Barcelona during the 1930s, during the Second Republic, to make them habitable. Currently, nearly forty individuals at risk of social exclusion, including those with mental health issues, addictions, homelessness, or those facing eviction, reside there. The residents receive support from social organizations and the Barcelona City Council, and the building is equipped with measures to address digital divide and energy poverty.

Speakers:

  • David de Goede, Mixed Living (Netherlands)
  • Lourdes Borrell, Llar Casa Bloc (Catalonia)

With the support of:

Generalitat de Catalunya Departament de Drets Socials

Innobreaks

Guides and simulators for economically vulnerable populations

Guides and simulators for economically vulnerable populations

Soliguide (France) and Les meves ajudes (Spain). Held on 9/05/2023
Innovative tools for people with communication difficulties

Innovative tools for people with communication difficulties

Talking Mats (United Kingdom) and Voiceitt (Israel). Online. Held on 14/03/2023.
Innovative therapeutic solutions for people with dementia

Innovative therapeutic solutions for people with dementia

Innovative therapeutic solutions for people with dementia. Therapeutic Gardens Mati 1909 (Italy) and MK360 Immersive Technology (Catalonia). Held on 17/01/2023
Community work platforms and activation of neighborhood cooperation.

Community work platforms and activation of neighborhood cooperation.

Community work platforms and activation of neighborhood cooperation – HOPLR  (Belgium i A-Porta (Catalonia) – Held on 29/11/2022

GrandUP! International Project Visits iSocial for a Case Study

Publications News

GrandUP! International Project Visits iSocial for a Case Study

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Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation

On October 4th, iSocial hosted a delegation of 15 representatives from social organizations and companies in the province of Cuneo, Italy. This visit was part of the GrandUP! International Project, a field study trip initiated by the Cassa di Risparmio di Cuneo Foundation (CRC) in collaboration with SocialFare, Italy’s first center for social innovation.

The GrandUP! International Project aims to enhance knowledge exchange and skills development and create a professional network by visiting various places across Europe to explore different realities and initiatives in the field of social innovation. This year, Barcelona was chosen as the destination, and the trip took place from October 2nd to 6th.

In this context, the GrandUP! International Project selected the iSocial Foundation as a case study, highlighting its work in promoting innovation in the social services sector in Catalonia. In addition to iSocial, the delegation also visited other organizations and companies involved in action or business models with significant social and environmental impact, with a special focus on areas such as inclusion, care and well-being, the environment and territory, and youth promotion.

During the visit, the iSocial Foundation took the opportunity to discuss the numerous opportunities presented by the integration of new technologies in the field of social services. In this regard, we cited our applications Nidus and Flapp! as examples, which offer various utilities and a direct line of contact with the accompanying social services to individuals experiencing homelessness and supervised youth, as well as tracking tools for professionals.

This visit, just a few days after the visit of another delegation of social organizations from the Netherlands, further solidifies iSocial’s presence as a relevant and recognized agent of change on the international stage.

Actualitat

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.
iSocial hosts a delegation of social organizations from the Netherlands

iSocial hosts a delegation of social organizations from the Netherlands

Un a delegació d’entitats socials neerlandeses han visitat la Fundació iSocial i les entitats membres. Enguany és el tercer any que ens visita una delegació provinent d’aquest país.
The Habitat3 Foundation becomes the 16th member organisation of iSocial

The Habitat3 Foundation becomes the 16th member organisation of iSocial

It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.

iSocial hosts a delegation of social organizations from the Netherlands

Publications News

iSocial hosts a delegation of social organizations from the Netherlands

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A group of delegates from Dutch social organizations has visited the iSocial Foundation and its member organizations: Pere Claver Grup, Intress, FIBS, ABD, and Hàbitat3. This year marks the third consecutive year that a delegation from this country has visited us. Last May, a delegation consisting of iSocial member organizations also traveled to the Netherlands to learn about local social innovation initiatives.

On Friday, September 29th, iSocial received a delegation of representatives from social entities and businesses from the Netherlands. It was part of an exchange trip driven by the organization Coincide BV, which promotes innovation in the public sector and the Third Sector from the Netherlands.

During this trip, the 40 representatives from Dutch entities and companies visited iSocial and its member organizations: Pere Claver Grup, Intress, FIBS, ABD, and Hàbitat3, to get firsthand insights into social initiatives based in Barcelona and the surrounding areas. In the case of iSocial, we explained our work and took the opportunity to present the Nidus project, a digital toolkit designed to improve the living conditions and proper integration of homeless individuals while facilitating smoother communication with Social Services professionals. The presentation took place at the facilities of the municipal residence Cal Muns, managed by Pere Claver Grup, specializing in medium and long-term accommodation for homeless individuals.

This is the third Dutch delegation of this kind to visit Barcelona from the Netherlands in the last three years, as part of a program aimed at sharing international experiences and promoting synergy among similar organizations in the two countries. In the same vein, the first InnoTrip journey took place in May, promoted by the iSocial Foundation, and we plan to repeat it in other countries in the coming years.

Actualitat

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.
iSocial hosts a delegation of social organizations from the Netherlands

iSocial hosts a delegation of social organizations from the Netherlands

Un a delegació d’entitats socials neerlandeses han visitat la Fundació iSocial i les entitats membres. Enguany és el tercer any que ens visita una delegació provinent d’aquest país.
The Habitat3 Foundation becomes the 16th member organisation of iSocial

The Habitat3 Foundation becomes the 16th member organisation of iSocial

It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.

An InnoLab looks at the transformation of professional roles in the social sector

Publications News

An InnoLab looks at the transformation of professional roles in the social sector

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26 human resources managers from 14 member organisations and 12 municipalities are looking for solutions to the difficulties in recruiting, retaining and motivating professionals in the social services sector.

The InnoLabs are a quarterly co-creation space for iSocial member entities and other stakeholders, in which we analyse complex challenges in the sector and seek innovative solutions through experimentation environments and real test beds that put the person at the centre and at the same time integrate and activate all the agents of the innovation ecosystem.

The first InnoLab started in May and will run until September, with the aim of finding answers to the difficulties and challenges faced by the social services sector in relation to its workforce. The transformations that professional roles are undergoing in the sector are generating growing problems when it comes to recruiting, hiring, retaining and motivating professionals in the sector, and are expressed in the form of various difficulties such as bureaucratisation, limited timetables, emergencies, political interference, digital training, burn-out, the failure of the care model, the marginal social perception, paternalism, etc.

In this first InnoLab, 26 human resources managers from 14 iSocial member organisations and 12 local councils are taking part in several face-to-face and online work sessions. The InnoLab will culminate in the drafting and publication of a report, which iSocial will present in November, containing recommendations and proposals aimed at the entire social services sector to address the challenges analysed.

The InnoLab will be led and energised by the experts in management and human resources in the social services sector, Lluís Casado and Guy Giménez, regular collaborators of Fundación iSocial.

Actualitat

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.
iSocial hosts a delegation of social organizations from the Netherlands

iSocial hosts a delegation of social organizations from the Netherlands

Un a delegació d’entitats socials neerlandeses han visitat la Fundació iSocial i les entitats membres. Enguany és el tercer any que ens visita una delegació provinent d’aquest país.
The Habitat3 Foundation becomes the 16th member organisation of iSocial

The Habitat3 Foundation becomes the 16th member organisation of iSocial

It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.

First steps of the project for the digitisation of the Basic Social Services in Catalonia

Publications News

First steps of the project for the digitisation of the Basic Social Services in Catalonia

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DigitaliSSB is led by iSocial, in partnership with the URV, the Grífols Foundation and 19 local councils and county councils.

This is a 3-year project (2023-2025) led by the iSocial Foundation, which has been financed by Next Generation funds from the Department of Social Rights of the Generalitat de Catalunya. On 22 May, a kick-off meeting was held with the 19 participating local councils and county councils.

The project will develop and implement two technological solutions aimed at improving the social intervention of the professional teams of primary care social services of the Local Administrations. The first technological solution, DigitaliSSB-Intervention, will facilitate the improvement of communication and the relationship, both between professionals and between professionals and users of the Basic Areas of Social Services, plus a self-management service for users and a management of group activities. It will also have different modules for sharing data and documents with a biometric signature platform, with data sources from other administrations and with “file management” information systems. It will also have a virtual assistant that will provide answers to requested information and other user-friendly tools (resources map, social aid simulator, personal space) to offer citizens guidance on the services and resources in the territory that can respond to their social needs and, in the case of citizens who are already users of social services, a personal space in which they can have all the information on their social history with the Basic Area of Social Services and manage their relationship with social professionals (appointments, communication with professionals, etc.).

The second solution, DigitaliSSB-QdC, is a solution for decision making, planning and evaluation of social care, in the form of Dashboards for the 18 participating Core Areas, to be used for analysis, decision making, planning and evaluation by the responsible persons. They will be developed and implemented using the Power BI tool and service, one for each of the Basic Areas of Social Services participating in the project. The information obtained will be consolidated on the basis of the people assisted and will be transformed into useful information for analysis and decision-making on the people assisted by the social services, the services provided, the costs of the services and the workload of the different professionals in each of the Basic Areas, among others.

In a first phase, the first 4 Dashboards are expected to be developed for four of the participating Local Administrations, and at the same time the digital application that a specialised company will start to develop from September onwards will be defined in a participatory manner.

The project is promoted by a group formed by the iSocial Foundation, which is leading the project; the Rovira i Virgili University Foundation; the Víctor Grífols y Lucas Foundation and its Chair of Bioethics at the University of Vic; and the technology company Mass Factory linked to the Autonomous University of Barcelona. At the same time, it has the collaboration of Barcelona City Council as a knowledge partner, and the participation of 18 Basic Municipal and County Social Services Areas: Tarragona City Council, Lleida City Council, Girona City Council, Reus City Council, Manresa City Council, Amposta City Council, Calafell City Council, Banyoles City Council, Garrotxa Social Action Consortium, Vallès Oriental Regional Council, Mancomunitat La Plana, La Noguera County Council, Pla d’Urgell County Council, Pallars Jussà County Council, Pallars Sobirà County Council, Alt Penedès County Council, Alt Camp County Council and Ribera d’Ebre County Council.

Actualitat

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.
iSocial hosts a delegation of social organizations from the Netherlands

iSocial hosts a delegation of social organizations from the Netherlands

Un a delegació d’entitats socials neerlandeses han visitat la Fundació iSocial i les entitats membres. Enguany és el tercer any que ens visita una delegació provinent d’aquest país.
The Habitat3 Foundation becomes the 16th member organisation of iSocial

The Habitat3 Foundation becomes the 16th member organisation of iSocial

It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.

iSocial presents in Bilbao the report “Technological innovation and social services”.

Publications News

iSocial presents in Bilbao the report “Technological innovation and social services”.

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On March 20, about 90 people have attended in the auditorium Bilbao Berrikuntza Faktoria (BBF) of the University of Mondragon, in the Basque Country, a public event to present the report “Technological innovation and social services” prepared by the iSocial Foundation.

The event consisted of a welcome by the president of the iSocial Foundation, Montse Cervera; the presentation of the report by the director of the foundation, Toni Codina; a presentation by Ms. Nagore Ipiña, Dean of the Faculty of Humanities and Education Sciences of Mondragon University, on “The person as the center of digitalization”; a round table on “Incorporation of technology in social services: challenges and difficulties”, by Mr. Sergio Murillo, Deputy of Social Action of Bizkaia, and Mr. Mikel Palazuelos, Head of the Social Care Area of NTT Data; and, finally, a joint conclusion by Ms. Sergio Murillo, Deputy of Social Action of Bizkaia, and Mr. Mikel Palazuelos, Head of the Social Care Area of NTT Data. Sergio Murillo, Deputy of Social Action of Bizkaia, and Mr. Mikel Palazuelos, Head of the Social Care Area of NTT Data; and, finally, a joint conclusion by Ms. Adriana Martínez, director of APTAS (Association for the Promotion of Social Technology), and Ms. Lucía Merino, coordinator of the Basque Observatory of the Third Social Sector.

At the end of the event, refreshments were served and all attendees received a bookmark that included a QR code to download the report “Technological Innovation and Social Services”.

Coinciding with the event, the iSocial Foundation also launched a language version of its website in Basque, at the isocial.eus domain.

Actualitat

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.
iSocial hosts a delegation of social organizations from the Netherlands

iSocial hosts a delegation of social organizations from the Netherlands

Un a delegació d’entitats socials neerlandeses han visitat la Fundació iSocial i les entitats membres. Enguany és el tercer any que ens visita una delegació provinent d’aquest país.
The Habitat3 Foundation becomes the 16th member organisation of iSocial

The Habitat3 Foundation becomes the 16th member organisation of iSocial

It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.

Innovative tools for people with communication difficulties

Campus InnoBreaks

Innovative tools for people with communication difficulties

Talking Mats (United Kingdom) and Voiceitt (Israel).

Held on March 14th, 2023, from 15:00 p.m. to 16:30 p.m.

Simultaneous translation from Catalan and Spanish into English was provided.

Speech and expression difficulties are common in people with disabilities, autism, brain injuries or dementia, and this often prevents them from expressing their opinions, feelings and aspirations in the educational stage, in a medical visit, in court or in many other life situations. At the same time, it makes it difficult for them to hold a conversation with other people or with automatic voice recognition systems (xatbots, assistants, robots…).


In recent years, solutions have been developed in other countries that provide innovative solutions to overcome these difficulties with the support of technology and visual communication tools. These solutions are being used by more and more people, from more countries and from more and more different linguistic backgrounds. In this Innobreak we will present two of them, one from the United Kingdom and the other from Israel:

  • Talking Mats, a visual communication tool for people with communication difficulties (disability, autism, brain damage, dementia…). It is a tool for thinking, expression and comprehension support because it allows to process concepts through the breakdown of information, giving time to respond and reducing memory requirements. In addition, the quality of the information is improved by giving control to the respondent and providing a structured framework for open-ended questions. The tool is very useful in areas such as education, social health and justice. Since the project was launched in 2011, the tool has been used by more than 14,000 people in 40 countries.
  • Voiceitt, a voice assistant for people with speech impairments that allows them to use the intelligent voice assistants on the market: Alexa (Amazon), Sirius (Apple), Google Assistant (Google), Bixby (Samsung), etc. It is an accessibility application that learns the particularities of the atypical speech of these people and translates it to conventional voice assistants, making it possible for them to use these assistants for their conversations and daily routines like the rest of citizens. The app analyzes the voice data, cadence, breathing, pauses, etc. of each person and through automatic learning learns and models the speech patterns to understand what is being said.


Speakers:

  • Margo Mackay, Talking Mats (United Kingdom)
  • Rachel Levy, Voiceitt (Israel)

With the support of:

Generalitat de Catalunya Departament de Drets Socials

Innobreaks

Guides and simulators for economically vulnerable populations

Guides and simulators for economically vulnerable populations

Soliguide (France) and Les meves ajudes (Spain). Held on 9/05/2023
Innovative tools for people with communication difficulties

Innovative tools for people with communication difficulties

Talking Mats (United Kingdom) and Voiceitt (Israel). Online. Held on 14/03/2023.
Innovative therapeutic solutions for people with dementia

Innovative therapeutic solutions for people with dementia

Innovative therapeutic solutions for people with dementia. Therapeutic Gardens Mati 1909 (Italy) and MK360 Immersive Technology (Catalonia). Held on 17/01/2023
Community work platforms and activation of neighborhood cooperation.

Community work platforms and activation of neighborhood cooperation.

Community work platforms and activation of neighborhood cooperation – HOPLR  (Belgium i A-Porta (Catalonia) – Held on 29/11/2022

iSocial presents the report “Technological innovation and social services”

Publications News

iSocial presents the report “Technological innovation and social services”

24 NOVEMBER 2022

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At a public event held on 22.11.2022 at the NTT Data auditorium in Barcelona.

The social services system cannot ignore the use of technology and has to adapt the services it provides to the digital environment in which we live.

The iSocial Foundation presented yesterday the report on Technological Innovation and Social Services during an event in the auditorium of the company NTT Data, in Barcelona.

The event was opened by Ms. Montse Cervera, president of the iSocial Foundation, followed by the presentation of the report by Mr. Toni Codina, director of the Foundation.

Mr. Miquel Estapé, Director of Strategy and Innovation of the Administració Oberta de Catalunya (AOC), presented the opportunities, risks and challenges of technological innovation for the social services sector, establishing people as the central axis and defending that technology is a means and not an end. He also stressed the importance of data and its management for the proper functioning of social service organizations, both public and third sector.

Ms. Mariola Dinarès led the entire day, also moderating the debate that took place under the title “Learning from the daring”. In addition to Mr. Estapé, Mr. Albert Giralt, CEO of the company Avinent, and Mr. Mikel Palazuelos, head of Health & Social Care at NTT Data, also participated in the debate. The event was closed by Mr. Lluís Torrens, Secretary of Social Affairs and Families of the Department of Social Rights of the Generalitat de Catalunya.

The report presented by iSocial during the conference reviews the different emerging fields of technological innovation in social services: remote communication and accompaniment, empowerment and self-management, improvement of personal autonomy and organizational intelligence.

Through a proposal of next steps to follow, the iSocial Foundation raises 20 proposals aimed at Catalan and Spanish organizations in the social services sector, to move forward and with the aim of focusing the technological environment of social services in order not to ignore the use and efficiency that involve the use of technology. Among these 20 proposals, the iSocial Foundation claims that administrations must redefine the portfolios of social services to incorporate the changes that the use of digital tools entails.

Below you can see a selection of photographs of the presentation of the report in Barcelona.