Memory Center Platform, an interactive digital platform that brings the experiences of migrants and displaced people closer together

Memory Center Platform, an interactive digital platform that brings the experiences of migrants and displaced people closer together

Engineering Ingegneria Informatica, SO-CLOSE Consortium

Multimodal and multilingual digital platform that collects heritages, testimonies, experiences and narratives around the phenomena of displacement and forced migration in order to help build complex identities and foster social cohesion between refugees and European host societies.

It harnesses the benefits of innovative digital and artistic tools to facilitate cultural exchange, storing and managing a wide range of content (documents, videos, images, texts). It is available in 6 languages (English, Italian, Spanish, Catalan, Greek and Polish) and is accessible to institutions, academics, artists and the general public.

This software platform represents the final archive of all the content produced throughout the life of the So-Close project, so of cultural heritage on refugees and migrants. In fact, it is the culmination of the project: it stores and makes it possible to search, view, share, download and aggregate the materials created. Thus, the MCP contains digital maps, virtual exhibitions that allow the sharing of tangible and intangible elements of the countries of origin and host countries, and interactive and immersive video documentaries. In this sense, the MCP interacts with the three digital tools created during the project –Storymap, Webdoc and Exhibition– with the aim of sharing and pooling cultural heritage. Apart from preserving and gathering all these generated contents, it also connects them with similar initiatives thanks to the social network tracker and allows the user to be a co-creator of new cultural materials.

In addition, this platform provides a number of basic accessibility functions –such as font size modification or font adaptation for people with dyslexia, among others– for people with functional diversity. These functions can be easily activated by users.

EyeHarp, a digital musical instrument through sight

EyeHarp, a digital musical instrument through sight

Pompeu Fabra University

Digital musical instrument for people with physical disabilities which, thanks to eye-tracking and interaction and expressiveness with the instrument, allows to select chords, arpeggios, melody and volume, allowing to produce notes and create melodies with the gaze.

The programme works with an eye-tracker, a special camera that monitors eye movement, and with a software that must be installed on the device. The software download is open source and free of charge, and allows you to learn music from scratch and improve your technique. In addition, it adapts to the level of musical knowledge of each user, and includes a variety of sounds and melodies.

EyeHarp has been specially designed for people diagnosed with cerebral palsy, amyotrophic lateral sclerosis, muscular dystrophy, upper limb amputation or spinal cord injury. It is also suitable for people with intellectual disabilities. In addition, the Eye Harp Association offers training for music therapists and music teachers, as well as music lessons for people with motor disabilities.

The programme aims to improve the quality of life of users, as playing music with EyeHarp provides health benefits: musical training stimulates certain parts of the brain and improves verbal and auditory memory, among others. It also promotes self-esteem, emotional expression and creativity.

EyeHarp has made it possible to create digital and accessible musical instruments by combining computer science and music. In short, it offers an innovative and revolutionary service for music education and music therapy.

Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Fundació Support-Girona Foundation and Healthcare Assistance Institute (IAS)

Alternative resource to institutionalization for people with severe psychosocial disabilities, which offers them social and health support based on the pact and their free will to use the services of the facility.

It is aimed at people who are in a situation of social exclusion and even homelessness, due to mental and behavioral disorders or substance abuse problems, and who have no family or social support or financial resources,

Espai Obert aims to reduce the stigma of these people and overcome the barriers that stand in the way of their social and community inclusion. The intervention methodology is based on low demand and free use.

As a first phase of intervention, the aim is to cover the basic needs of hygiene and food. Therefore, the service is equipped with a kitchen, living and dining room, washing machines, patio and shower and hygiene areas, and the users participate in the routines of the center (preparing meals, laundry, taking care of the garden…). Once this first phase has been achieved, a bond of trust is built, in order to work on the development, skills and well-being of each person, as well as socialization with other people in the space and other resources in the area.

This pioneering intervention model is one of the tools to be deployed in Catalonia in the process of reconversion and transformation of long-stay psychiatric hospitalization with functional recovery and life project units based on the successful experience of the counties of Girona, where in 2004 the long-stay psychiatric hospital in the former Salt Psychiatric Hospital was closed, generating a network of community mental health and addiction services, with alternative resources.


Leaves, an online bereavement support service for older adults.

Leaves, an online bereavement support service for older adults.

Leaves

Online program to support the eldery who are grieving the loss of a spouse. The focus of the program is on exploring new ways of self-care, to encourage positive thinking through finding strengths and ways to feel comfortable, active and joyful.

Leaves consists of 10 modules containing reading material and exercises that help bereaved people reflect on their current situation and how they can adjust to life without a partner. In addition, it also provides indirect support to close family members and informal caregivers. That is, with the support of the bereaved, families and close relatives can reduce worry and stress.

The developed model also has a virtual assistant called SOL (virtual abstract conversational entity). This agent does navigational support and guides users from readings and exercises to final reflections and users’ state of mind.

The program is dedicated to providing people with learning experiences and information on topics such as common grief reactions, prolonged bereavement, and assessment of the bereaved situation. It is a support for life adjustment after the loss, trying to give new meaning and find some hope within the new situation.

Scottish national program to help implement Self-Directed Support

Scottish national program to help implement Self-Directed Support

Social Work Scotland

National program to facilitate the implementation of the Self-Directed Support intervention model in local social services in Scotland’s municipalities. It aims to bridge the gap between the regulatory framework and the day-to-day practice of Social Services by providing guidance and support to overcome the challenges faced by social professionals in implementing the model..

Self-Directed Support is a model for accompanying people who are served by Social Services, with a focus on support in decision making. The aim is for people to have control and power of choice over the actions or support plans aimed at improving their living conditions, based on their demands and their rights. Within this approach, this Social Work Scotland program aims to ensure that social workers are able to implement the model based on the principles, perspective and values of human rights. The aim is to empower social workers to be autonomous in implementing the model with each person served.

The program has three main lines of action. First, to promote the autonomy of social professionals in the implementation of the model through the definition of standards and training and advisory activities aimed at improving social intervention. Secondly, to provide a community of practice where public professionals and community entities can learn together to find solutions to the challenges posed by the implementation of the Self-Directed Support model. And finally, to energize a collaborative Scottish network of all public and private stakeholders to contribute to the development of the Scottish national Self-Directed Support framework.

Within this national framework, a library of tools, resources and practical examples for practitioners is provided. In addition, the program is working to get personal assistants recognized as members of the social care workforce, and to bring about changes in the Scottish legal framework to facilitate effective implementation of the model.


Soy Cappaz, support for the autonomous life of people with intellectual disabilities

Soy Cappaz, support for the autonomous life of people with intellectual disabilities

Fundació Mapfre i Fundació GMP

Mobile application that promotes the autonomy of people with intellectual disabilities in their daily life and work environments. The tool increases the freedom and security of the person with a disability, and the peace of mind of their professional or family members, thanks to better coordination between the user and the support staff, who can follow the activity of the person with a disability with alerts and in real time.

Soy Cappaz has 4 main functionalities: calendar, where I am, my work and I need help. The first one, calendar, allows remembering important appointments and is synchronised with Google Calendar, so that it can be updated by a support person from any device. Secondly, the where I am function is useful for commuting and keeps support people informed of delays or detours. My Jobs has personalised videos on specific tasks (such as how to use the printer at work or how to put the washing machine on) and can be activated by scanning sticker barcodes. Finally, the I need help button allows you to communicate directly with support people in case of an emergency.

It is an easy-to-use tool adapted to the needs of the target group, including tutorials on how to use it. The aim is to reduce the employment gap suffered by people with intellectual disabilities through a practical and simple tool that facilitates their daily and working life.   

La Botiga, an integral programme of food guarantee, labour insertion and community participation.

La Botiga, an integral programme of food guarantee, labour insertion and community participation.

City Council of El Prat de Llobregat, ABD (Asociación Bienestar y Desarrollo)

Supermarket that combines the distribution of food and other basic necessities to people assisted by the social services who cannot guarantee their right to food through the ordinary food distribution market, with the insertion of people with difficulties in accessing the labour market into the productive fabric of the municipality’s own food sector.

La Botiga operates as a supermarket open to the entire population, which also offers an adapted circuit for people referred by the basic social services of the municipality. It is organised on a self-service and/or assisted sales model, where food, hygiene, cleaning and other goods can be purchased. Users of social services can access by appointment, and before entering the space where they can buy food, they pass through a multipurpose room where group and community dynamics are carried out based on conversations between the people involved in the project. Moreover, with a circular logic, the people who make use of the space are involved in the management of the space, based on the principles of cooperativism and the Social and Solidarity Economy.

On the other hand, at La Botiga, the beneficiaries do not collect batches of food, but, through a system of points, choose the products they need themselves. These points, which are equivalent to the money to make the purchase, are assigned to them through the social services prescription sheet, depending on the situation of each person or family. In this way, La Botiga’s model seeks to overcome the welfare model in the field of food distribution.

La Botiga also uses the traditional supply channels of fruit and vegetables and other local products from the Baix Llobregat Agricultural Park and local businesses. This local economic fabric provides a product of solidarity, and at the same time strengthens the circuits that seek to reduce food waste through the reuse of the surplus generated, which also has an impact on improving the environmental health of the municipality.

In addition to the food guarantee service and projects to work on social skills or job skills, other activities and workshops are also carried out, for example to promote healthy eating habits or to encourage intercultural dialogue between users from different backgrounds.

Youth and Family Office, community-based model for raising vulnerable children.

Youth and Family Office, community-based model for raising vulnerable children.

Youth and Familiy Office

Community model of care for vulnerable children and teenagers in the Austrian municipality of Graz, which seeks to strengthen resources for families, and to identify and resolve their specific needs. It is designed so that the child or teenager and the family are at the center, with an approach that takes into account the domestic and social context in which they live.

The initiative has been developed in four districts of the city, and focuses mainly on avoiding the institutionalization of the most vulnerable children. The program’s approach is preventive, offering families who are expecting a child to receive information free of charge and to participate in a wide range of activities to prepare them for future parenting. Some of the activities offered are home visits by professionals, as well as free lectures and courses. Attendance at these courses provides a booklet with stamps that provide an economic incentive exchangeable for other services in the city, such as visits to parental counseling centers.

Once the children are born, parents receive counseling, and if special needs are identified, they can be transitioned to specialized services. The program is also aimed at older ages, including adolescence, with services such as nursery schools or youth centers, as well as leisure activities and digital support.

Graz’s model promotes flexible assistance tailored to the needs of each family, which is always involved in the research and identification of solutions.

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Hoplr

Social network aimed at creating social capital among neighbors in a neighborhood. It builds local communities that go hand in hand with current social changes to create fully inclusive and participatory cities.

The initiative aims to put community at the center of neighborhood life, as it considers mutual support to be one of the key elements of neighborhoods. It works free of charge for all types of mobile devices and access is based on each person’s address. To connect neighbors in the same area, neighborhoods are geographically delimited and only profiles from the same neighborhood have access to messages posted within it.

People using the application can meet other people living in the same neighborhood, ask for help to carry out different tasks, or help other neighbors with their needs. In addition, it is a good tool for organizing activities or events such as bike tours or game nights. Hoplr promotes care among the people who participate, whether it is companionship when a person is sick, shopping for elderly people who ask for it, or finding a person to take care of children for a few afternoons during the week.

As for public institutions, they cannot see the conversations between neighbors, but they have the possibility of publishing messages to inform about new developments, with which neighbors can interact and contribute ideas. In other words, it is a social network that promotes direct communication between neighborhood demands and the actions carried out by municipal authorities.

It is a social network free of commercial and advertising intervention, which works respecting the privacy of users, to create a safe environment for communication and citizen participation.

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Barcelona City Council

A new public care system in the city of Barcelona that aims to achieve a model of social and health care that is smaller and closer to the users.

To achieve this, it structures the service in a set of “Super Islands” of care, which encompass a group of houses and neighborhoods of between 10,000 and 30,000 inhabitants, with a reference point located in an open community space (for example, a library) to manage the needs of service users in an integrated manner. Thanks to this new innovative service model, professionals enjoy greater autonomy in the organization and management of their work, since they know the users more closely and are able to deal more directly and satisfactorily with all of them.

Each Vila Veïna has the essential services and benefits related to care in a centralized manner, in order to be able to deal with them closely. It also has emotional support groups and a resource bank for the care of children and the elderly, which provides material such as crutches, cradles, wheelchairs and other items necessary for the care of children and the elderly. It also offers legal and employment advice for caregivers and families in need, as well as talks and outdoor activities. The aim is to provide caregivers with access to information about existing services, as well as to create communities of care and proximity.

Each Vila Veïna has a professional who dedicates his or her working day to promoting networking, programming activities and attending to citizens in relation to care. The new profile of this professional is essential in innovation and requires a set of skills for community activation, as well as knowledge of municipal administrative systems and other administrations.

The project is aimed at the entire population living in the territory, because it is based on the idea that ‘we all take care of each other’, and the goal is to achieve a more caring community with all the people who are part of it.

In short, it is an innovative model that humanizes services and contemplates the participation of people, both caregivers and those receiving care, who are part of a community network and co-responsible for the collective welfare.

By 2022 there will be 12 Vila Veïna spaces in the city of Barcelona, and the goal is to have 115 throughout the city in the future.