Youth and Family Office, community-based model for raising vulnerable children.

Youth and Family Office, community-based model for raising vulnerable children.

Youth and Familiy Office

Community model of care for vulnerable children and teenagers in the Austrian municipality of Graz, which seeks to strengthen resources for families, and to identify and resolve their specific needs. It is designed so that the child or teenager and the family are at the center, with an approach that takes into account the domestic and social context in which they live.

The initiative has been developed in four districts of the city, and focuses mainly on avoiding the institutionalization of the most vulnerable children. The program’s approach is preventive, offering families who are expecting a child to receive information free of charge and to participate in a wide range of activities to prepare them for future parenting. Some of the activities offered are home visits by professionals, as well as free lectures and courses. Attendance at these courses provides a booklet with stamps that provide an economic incentive exchangeable for other services in the city, such as visits to parental counseling centers.

Once the children are born, parents receive counseling, and if special needs are identified, they can be transitioned to specialized services. The program is also aimed at older ages, including adolescence, with services such as nursery schools or youth centers, as well as leisure activities and digital support.

Graz’s model promotes flexible assistance tailored to the needs of each family, which is always involved in the research and identification of solutions.

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Hoplr

Social network aimed at creating social capital among neighbors in a neighborhood. It builds local communities that go hand in hand with current social changes to create fully inclusive and participatory cities.

The initiative aims to put community at the center of neighborhood life, as it considers mutual support to be one of the key elements of neighborhoods. It works free of charge for all types of mobile devices and access is based on each person’s address. To connect neighbors in the same area, neighborhoods are geographically delimited and only profiles from the same neighborhood have access to messages posted within it.

People using the application can meet other people living in the same neighborhood, ask for help to carry out different tasks, or help other neighbors with their needs. In addition, it is a good tool for organizing activities or events such as bike tours or game nights. Hoplr promotes care among the people who participate, whether it is companionship when a person is sick, shopping for elderly people who ask for it, or finding a person to take care of children for a few afternoons during the week.

As for public institutions, they cannot see the conversations between neighbors, but they have the possibility of publishing messages to inform about new developments, with which neighbors can interact and contribute ideas. In other words, it is a social network that promotes direct communication between neighborhood demands and the actions carried out by municipal authorities.

It is a social network free of commercial and advertising intervention, which works respecting the privacy of users, to create a safe environment for communication and citizen participation.

Vila Veïna, a new public community care system

Vila Veïna, a new public community care system

Barcelona City Council

A new public care system in the city of Barcelona that aims to achieve a model of social and health care that is smaller and closer to the users.

To achieve this, it structures the service in a set of “Super Islands” of care, which encompass a group of houses and neighborhoods of between 10,000 and 30,000 inhabitants, with a reference point located in an open community space (for example, a library) to manage the needs of service users in an integrated manner. Thanks to this new innovative service model, professionals enjoy greater autonomy in the organization and management of their work, since they know the users more closely and are able to deal more directly and satisfactorily with all of them.

Each Vila Veïna has the essential services and benefits related to care in a centralized manner, in order to be able to deal with them closely. It also has emotional support groups and a resource bank for the care of children and the elderly, which provides material such as crutches, cradles, wheelchairs and other items necessary for the care of children and the elderly. It also offers legal and employment advice for caregivers and families in need, as well as talks and outdoor activities. The aim is to provide caregivers with access to information about existing services, as well as to create communities of care and proximity.

Each Vila Veïna has a professional who dedicates his or her working day to promoting networking, programming activities and attending to citizens in relation to care. The new profile of this professional is essential in innovation and requires a set of skills for community activation, as well as knowledge of municipal administrative systems and other administrations.

The project is aimed at the entire population living in the territory, because it is based on the idea that ‘we all take care of each other’, and the goal is to achieve a more caring community with all the people who are part of it.

In short, it is an innovative model that humanizes services and contemplates the participation of people, both caregivers and those receiving care, who are part of a community network and co-responsible for the collective welfare.

By 2022 there will be 12 Vila Veïna spaces in the city of Barcelona, and the goal is to have 115 throughout the city in the future.

Luzía, an intelligent watch for the prevention and protection of risk situations in elderly people

Luzía, an intelligent watch for the prevention and protection of risk situations in elderly people

SeniorDomo

Watch to detect risk situations and facilitate healthy aging at home for the elderly from 60 years old. It automatically analyzes data on physical activity, vital signs, location, etc. and identifies any type of strange behavior.

Family members have access to the device’s information and receive notifications on their cell phones. In the event that any anomaly is detected (inactivity, a fall, heart problems, leaving the safety zone…) the watch itself contacts the person at the who is using it to ask how he/she is, and if he/she does not respond it automatically calls the family members or contact persons. In addition, Luzía is able to detect if the answering machine has been triggered or if the telephone it is trying to contact is switched off. Therefore, the watch keeps insisting until it succeeds in contacting someone. Luzía is capable of storing up to 1,000 daily records of each user in the cloud.

The goal is to facilitate aging at home, through an advanced solution for protection and prevention of critical situations. It is an affordable and accessible technology, since it does not require the user to have a cell phone, to improve the quality of life of the elderly.

SeniorDomo

Emantik, a service for the detection and care of child and adolescent discomfort

Emantik, a service for the detection and care of child and adolescent discomfort

Andoain Town Hall

Programme for the early detection and care of situations of vulnerability, discomfort or violence towards children and adolescents.

Emantik is based on an application (Kanjo) that systematically records the emotional state of the pupils of the three schools that have implemented the programme (Aita Larramendi Ikastola, La Salle-Berrozpe Ikastetxea and Ondarreta Ikastetxea) through a tablet and an algorithm that subsequently analyses the emotional patterns in order to detect cases of risk early on. The main function and objective of the programme is to help children and adolescents to learn emotional management, as well as to prevent cases of risk and vulnerability, or a possible situation of violence or suffering of the child or adolescent.

It is a system whereby three times a day (when arriving to school, after playground time and at the end of the school day) children and adolescents have to indicate in the tablet the emotion that best reflects their mood from among calm, contentment, anger, fear, disgust and sadness. In this way, boys and girls learn to identify their emotions, and on the other hand, the analysis of the data makes it possible to detect their emotional states as well as their evolution, in order to prevent situations of isolation, bullying, or other types of situations of discomfort or vulnerability.

The Kanjo system does not have access to the personal data of the boys and girls at any stage of the process, and only the schools have the capacity to link the anonymised IDs of the algorithm with the data of their pupils.

Emantik

Voiceitt, voice assistant for people with speech impairments

Voiceitt, voice assistant for people with speech impairments

Voiceitt

Image from Voiceitt.

An application that allows people with speech impairments to use intelligent voice assistants. Voicett is an accessibility application for people with speech disabilities or speech impairments that learns the particularities of the atypical speech of these people and translates it into the voice assistants on the market, so that they can use them for their conversations and daily routines like other citizens.

The app analyses the voice data, cadence, breathing, pauses, etc. of each person and, by means of automatic learning, learns and models the speech patterns to understand what they are saying. In addition, a team of experts continuously analyses speech samples to calibrate and refine the algorithm to achieve accurate interpretation for an increasingly wide range of speech forms.

The time Voiceitt takes to train varies from person to person. In general, it takes only a few minutes to make a sentence available for use, while in other cases it needs to have several recordings of the person’s voice.

As for languages, since Voiceitt learns each person’s unique speech patterns, it can accommodate phrases in any language. Currently, the application interface (including instructions, settings page, error messages, etc.) is available in English, Spanish, Portuguese, Italian and Hebrew, while the application’s pre-written phrases are all in English. Individuals can create customized phrases and scenarios in the language of their choice.

Voiceitt

REHAB-LAB, virtual community for the manufacture of technical aids with 3D printing

REHAB-LAB, virtual community for the manufacture of technical aids with 3D printing

REHAB-LAB

Image from REHAB-LAB.

A virtual community for the manufacture of technical aids using 3D printing, which allows users to design and build their own aids in collaboration with technologists and socio-health professionals.

In this service, which is unique in France because of its integration within a rehabilitation centre, engineers are dedicated to innovation and the development of technological assistance for people with disabilities. The REHAB-LAB enables users to actively participate in the manufacture of their technical aids, thanks to 3D printing technology.

3D printing offers many advantages over conventional manufacturing techniques used to date in occupational therapy: adaptation, reproduction, aesthetics, weight, distribution, time, cost, accessibility, appropriation, mediation/occupation…

Accessibility is the main interest of 3D printing for users, who can be more involved in the rehabilitation process. Since the design of an object is digital, the possibility of creating one’s own technical aids is no longer due to the physical manipulation of materials but to the accessibility of the computer tool.

Rehab-Lab

Woebot, self-help chat for dealing with mental and emotional discomfort

Woebot, self-help chat for dealing with mental and emotional discomfort

Woebot Health

Image from Woebot

A chatbot that helps to manage moods, learn about oneself and cope with mental and emotional distress.

In a cognitive behavioural therapy framework, Woebot asks the user how they are feeling and what is going on in their life in a short conversation format. Woebot also talks about mental health and emotional well-being, and shares videos and other useful tools to address the user’s mood and other needs related to their mental and emotional well-being. Woebot is like a self-help book that adapts to each person’s different needs and concerns.

Woebot uses a combination of natural language processing, psychological expertise, excellent writing and a sense of humour to create an informative and friendly conversational experience.

In a study conducted by Stanford University, Woebot use was shown to generate significant reductions in anxiety and depression, primarily in people aged 18-28 who had spoken to Woebot on a near-daily basis.

Woeboth Health

myCarenet, community support network for people with dependency

myCarenet, community support network for people with dependency

myCarenet

Image from myCarenet.

App that allows the person with some kind of dependency or their reference relative to weave and co-create their own support network in their home and their usual environment.

This tool allows maintaining and increasing meaningful social relationships (family, friends, neighbours, etc.) from an inclusive and community point of view, and at the same time prevents an eventual feeling of unwanted loneliness.

The person can contact and contract professional social and health care services on demand, or contact and receive community support for activities of daily living. In this way, myCarenet makes it possible to share the burden of care, lightening the load of the main caregiver.

In addition, both people with dependency and their support (family, community or professional) can access continuous and personalized training that promotes self-care and enables support persons to carry out a quality social and care task.

On the other hand, within the values of the circular economy, myCarenet promotes dignified and regulated work for people with difficulties in finding work and who, with a correct training itinerary, can find employment stability in the social and healthcare sector.

myCarenet

MigApp, trusted mobile information for migrants around the world

MigApp, trusted mobile information for migrants around the world

IOM (International Organization for Migration)

Image from MigApp.

An initiative of the International Organization for Migration (IOM) which, through a mobile app, offers a platform of relevant and up-to-date information so that migrants around the world can make informed decisions. It is available in 8 languages: English, Chinese, Arabic, French, Spanish, Italian, Portuguese and Russian.

Migrants from all five continents need a trusted source of information that also provides them with assistance and support to migrate safely. MigApp is an application that helps migrants to make informed decisions by providing information organized in various thematic and location areas.

In addition, the application also provides the possibility to make international bank transfers at no cost. It also has an option to find out the location of friends and family.

It also provides information on travel risks, access to IOM programmes and services for migrants, and data on migration profiles and trends around the world. This makes it useful not only for migrants and their families, but also for NGOs and governments.

MigApp