Predictive Telecare Service in Home Care

Laura Hurtado on 17 July 2024

Predictive telecare that allows for preventive and personalized action

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation. The initiative aims to address social issues such as loneliness, home safety, abuse, cognitive decline, and lack of socio-family support.

The predictive model operates through technological solutions such as speech processing, advanced analytics, artificial intelligence, Big Data, IoT (Internet of Things), and technologies that facilitate interoperability and standardization, such as open platforms.

The system will be integrated into the Public Telecare Service of Euskadi (betiON), a service that allows users to communicate with specialized professionals in emergency or risk situations. BetiON can be used by people over 75 years old who live alone, people over 65 years old in situations or at risk of dependency, people with various types of disabilities or mental illnesses, and people in situations of social isolation.

Characteristics of innovation

New technological tool, Aging, Disability, Link with the community, Mental health, Personalization of the service, Prediction and prevention, Proximity care, Right of choice of the user, Speed up response times, User empowerment

Localization

Euskadi

Partners / Funders

Tunstall Televida, Igualatori Mèdic Quirúrgic (IMQ) i Gestió de Serveis Residencials (GSR)

Genesis

In 2008, the Social Services Law attributed the provision of telecare to the Basque Government. Later, in 2011, BetiON was created, a service promoted by the Department of Employment and Social Policies, with sociosanitary coordination as the central axis.

In 2023, the Adinberri Foundation met with the Oarsoaldea municipalities to present, together with the Basque Government, the predictive telecare project. This project lasts for 18 months and is being carried out in 100 homes of current BetiON users. The project uses innovative technological tools such as Artificial Intelligence, Big Data, advanced analytics, speech processing, and IoT (Internet of Things).

Level of implementation

The latest available data from the BetiON service, from 2022, shows more than 63,000 users. This represents an annual increase of 0.7% compared to 2021. Additionally, in 2022, 373,776 calls were received through telecare terminals and the button. Furthermore, according to BetiON, the general user satisfaction index in 2022 is 4.5 out of 5.

More information

Propose your innovation

See our selection of innovations

Banc d’innovacions

Energy Control, a drug analysis service to reduce risks

Energy Control is a drug analysis program that promotes responsible consumption

Predictive Telecare Service in Home Care

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation.

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia

From your eyes, AI technological tools for visually impaired people

Laura Hurtado on 10 July 2024

AI-based solutions to improve the daily lives of visually impaired people

From Your Eyes (FYE) is a company specializing in computer vision that develops solutions based on Artificial Intelligence (AI) technology that mimic the visual function of the human brain to recognize, track, and categorize objects and people through camera image processing.

FYE’s AI model allows real-time processing of images and videos, includes a dataset of over 15 million data points, achieves an accuracy of 98.03%, and processes content in just 15 milliseconds. The tool is also capable of identifying 865 different colors, can operate without cloud connectivity, and incorporates strict data protection security measures.

FYE applies all this technological knowledge in two tools that improve the daily lives of visually impaired people. First, the FYE mobile application allows users to create their own AI assistants to receive descriptions of photos, videos, and visual documents, and can be integrated into various devices. Second, FYE Vehicle Vision enhances the driving experience on the road with integrated cameras to analyze the environment and provide personalized services. It also offers tools such as augmented reality navigation, virtual travel companions, gesture control, and intelligent assistance, among others.

Característiques de la innovació

New technological tool, Disability, Innovative organization, Personalization of the service, User empowerment

Localització

Istanbul, Turkey

Col·laboradors / Finançadors

Gènesi

La creadora de From Your Eyes, Zülal Tannur, va néixer amb un 5% de visió. Des de ben petita, va aprendre sobre els objectes a través d’imatges a l’ordinador, fet que va fer que la tecnologia es convertís en una part important de la seva vida. Als 10 anys va perdre completament la visió i, des d’aquell moment, va començar a desenvolupar eines que permetessin aprendre de la mateixa manera en què ella ho havia fet fins llavors. Després de col·laborar en nombroses iniciatives per a persones amb discapacitat visual, l’any 2020 va ser nomenada Dona Líder Superadora de Barreres per Microsoft. Més tard, l’any 2023, va crear From Your Eyes.

Nivell d’implantació

From Your Eyes va guanyar el Microsoft’s Imagine Cup World Championship (2024) i la Categoria de Tecnologies per a una Vida Sense Barreres en el Programa d’Acceleració del Concurs d’Emprenedoria de TEKNOFEST (2023), entre altres reconeixements. Zülal Tannur va ser escollida l’any 2023 en el programa Google Women Techmakers de Google, que recolza a les desenvolupadores de tecnologia.

More information

Propose your innovation

See our selection of innovations

Banc d’innovacions

Energy Control, a drug analysis service to reduce risks

Energy Control is a drug analysis program that promotes responsible consumption

Predictive Telecare Service in Home Care

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia

Manawanui, Self-Directed Support for people with disabilities

Laura Hurtado on 12 June 2024

Project aimed at enhancing the autonomy and freedom of choice for people with disabilities

Manawanui is an initiative that promotes Self-Directed Support, a system of assistance that encourages people with disabilities to choose, through a personal budget, how, when, and with whom they manage the care services they receive.

Through these personalized budgets, “agents” (mostly volunteers) guide and accompany users in decision-making and self-management of these services. The main goal is to place the person at the center and promote their autonomy.

Users develop a personal life plan and are responsible for managing home care services, hiring necessary personnel, and setting their own goals. In this way, people with disabilities gain independence and freedom of choice in their daily lives.

Característiques de la innovació

Disability, Independent living, Innovative organization, New model of intervention, Personalization of the service, Self-management and participation, User empowerment

Localització

New Zeland

Col·laboradors / Finançadors

–

Gènesi

Manawanui was created in 2004 and has become a leading and pioneering initiative in self-managed funding for people with disabilities in New Zealand.

Nivell d’implantació

According to Manawanui, 26% of the population under 65 in New Zealand eligible for the program is enrolled in the project. The organization has more than 3,500 users in total, 68% of whom are under 35 years old.

More information

Propose your innovation

See our selection of innovations

Banc d’innovacions

Energy Control, a drug analysis service to reduce risks

Energy Control is a drug analysis program that promotes responsible consumption

Predictive Telecare Service in Home Care

From your eyes, AI technological tools for visually impaired people

From Your Eyes promotes AI-based solutions to improve the daily lives of visually impaired people.

Reviu, a platform that promotes transparency in housing access

Reviu is an online platform for sharing and searching for apartment reviews, with the primary goal of providing transparent and real information about the real estate market.

I·ROC, a tool that evaluates the recovery process of mental health service users

I·ROC is a tool that measures the recovery process of people using mental health services

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia

Morphic, technology that improves computer accessibility for people with disabilities

Laura Hurtado on 5 June 2024

Application that allows computers to be adapted to the different needs of people with disabilities

According to the organization Raising the Floor, one in five people in the world has some form of disability. Only 19% of these people are employed, in contrast with 64% of people without disabilities. Regarding students, 20% have some form of disability.

Morphic is an application that improves the accessibility of computers for people with various types of disabilities. The platform allows one-click access to integrated accessibility functions through a customizable menu. Some of the program’s functions include changing text size, applying a magnifier to specific fragments, enabling text-to-speech, changing color contrast, or setting dark mode, among others.

Additionally, the “Assistive Technology (AT) on Demand” mode allows AT users to access their tools on any computer, regardless of whether the computers have them installed beforehand or not. The goal is to promote digital equity for people with various limitations. This functionality can be applied at home, work, library, school, etc. Different organizations and establishments can make AT appear automatically on any computer, and once the user has finished the session, it will disappear. All this in an efficient and simple manner.