Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Fundació Support-Girona Foundation and Healthcare Assistance Institute (IAS)

Alternative resource to institutionalization for people with severe psychosocial disabilities, which offers them social and health support based on the pact and their free will to use the services of the facility.

It is aimed at people who are in a situation of social exclusion and even homelessness, due to mental and behavioral disorders or substance abuse problems, and who have no family or social support or financial resources,

Espai Obert aims to reduce the stigma of these people and overcome the barriers that stand in the way of their social and community inclusion. The intervention methodology is based on low demand and free use.

As a first phase of intervention, the aim is to cover the basic needs of hygiene and food. Therefore, the service is equipped with a kitchen, living and dining room, washing machines, patio and shower and hygiene areas, and the users participate in the routines of the center (preparing meals, laundry, taking care of the garden…). Once this first phase has been achieved, a bond of trust is built, in order to work on the development, skills and well-being of each person, as well as socialization with other people in the space and other resources in the area.

This pioneering intervention model is one of the tools to be deployed in Catalonia in the process of reconversion and transformation of long-stay psychiatric hospitalization with functional recovery and life project units based on the successful experience of the counties of Girona, where in 2004 the long-stay psychiatric hospital in the former Salt Psychiatric Hospital was closed, generating a network of community mental health and addiction services, with alternative resources.

Social Hotel for drug addicts in a homeless situation

Social Hotel for drug addicts in a homeless situation

ABD (Welfare and Development Association)

Hotel Social per a persones drogodependents en situació de sensellarisme

Daniela and Paola, two residents of the Social Hotel

A low-demand temporary residential center for drug addicts who spend the night on the street. It is a pioneering and unique residential resource in Spain, which offers accommodation and coverage of basic needs, as well as a space for professional accompaniment to enable supervised substance use.

It is estimated that 30% of homeless people in the city of Barcelona are drug addicts, a fact that prevents them from accessing the network of shelters and municipal housing for the homeless. In addition, living on the street implies a state of enormous uncertainty and precariousness that hinders any voluntary process of abandoning substance use. Therefore, these people find themselves inside a wheel from which it is very difficult to get out. That is why the ABD Social Hotel does not require abstinence from addictions to enter the center, but offers individualized monitoring of each drug-dependent person without imposing any commitment or specific starting point.

The Social Hotel, which at the beginning of 2022 ABD has been moved to a hotel located in the Horta-Guinardó neighborhood of Barcelona that had been closed due to the drop in tourism caused by Covid-19, has a capacity for 50 people and has single rooms, a dining room and multipurpose rooms, among which there is a room open for those residents who need to consume. In the room there are nurses, psychologists and sometimes a doctor, as well as the necessary material to do so with maximum hygienic guarantees. It is, therefore, an environment in which professionals and users establish relationships of trust that facilitate recovery and personalized follow-up.

Another of the innovative aspects of this new Social Hotel in comparison with other resources is that the shelter works with a gender perspective, since 50% of the places are reserved for women and it has non-mixed spaces and groups to work on gender violence. It also has spaces for people with reduced mobility and places for victims of gender violence.

In short, it is a project that works for the social inclusion of people who are doubly socially excluded: homeless and drug addicts.

The Social Hotel opened during the pandemic, in 2020, in a provisional facility, and since 2022 it has a permanent building in a former hotel. After a year and a half in operation and with 200 residents already having passed through, the professionals of the Social Hotel have been able to note a substantial improvement in the emotional state and health of the residents, some of whom have made a satisfactory transition to other, more autonomous accommodations.

ADB Associació Benestar i Desenvolupament

MigApp, trusted mobile information for migrants around the world

MigApp, trusted mobile information for migrants around the world

IOM (International Organization for Migration)

Image from MigApp.

An initiative of the International Organization for Migration (IOM) which, through a mobile app, offers a platform of relevant and up-to-date information so that migrants around the world can make informed decisions. It is available in 8 languages: English, Chinese, Arabic, French, Spanish, Italian, Portuguese and Russian.

Migrants from all five continents need a trusted source of information that also provides them with assistance and support to migrate safely. MigApp is an application that helps migrants to make informed decisions by providing information organized in various thematic and location areas.

In addition, the application also provides the possibility to make international bank transfers at no cost. It also has an option to find out the location of friends and family.

It also provides information on travel risks, access to IOM programmes and services for migrants, and data on migration profiles and trends around the world. This makes it useful not only for migrants and their families, but also for NGOs and governments.


DigiContact, remote and immediate social care service available 24h

DigiContact, remote and immediate social care service available 24h


DigiContact worker attending a client. Retrieved from the DigiContact website

Remote and immediate 24h care service for people with long-term care needs: disabled people, elderly people with dependency, people with mental health problems or addictions, etc. The service allows extra respite and support to these people’s non-professional carers, avoiding their saturation, and also offers them support if needed. Users can enrol in the service either individually or through social entities. The service adapts to the needs of each user (for example, calling to remind him of a medication, wake him up in the morning, etc.) according to what is established at the time of contracting the service; and, depending on the needs of the person, DigiContact complements online care with presence visits.

DigiContact works through an app that is very easy to use: only by pressing a button it does the call (with image) to be able to receive remote support and attention. The camera is located in the middle of the screen, making it easier to have a sense of proximity and making it possible for professionals to read the verbal and nonverbal signals of the user.

Professionals working in DigiContact (psychologists, nurses, social workers…) have a specialized training to meet all kinds of needs users can have online.

The DigiContact service has proved especially useful during the lockdown times of the Covid-19 pandemic. It is currently a service only available in Dutch.


TripApp, an application to reduce the risks of drug abuse

TripApp, an application to reduce the risks of drug abuse


A mobile application that can reduce risks and harms related to drug abuse.

It is based on delivering reliable and objective information and engaging the community. On one hand, the application collects information from a large European network of drug analysis laboratories and alerts real-time to users about the presence in the market of adulterated, contaminated or dangerous drug products. On the other hand, it also offers to the users who use simple colorimetric methods to determine the purity of the drugs, the possibility of directly uploading their they got to the application. This second feature is particularly useful in countries that do not have a network of analysis laboratories.

The app also offers a map for locating drug analysis services, sexual health services, drug use rooms, opioid substitution therapy programs, health and party projects, and exchange  programs for syringes and needles.

To ensure total security and privacy of users, the application does not store any personal data, neither location, nor image metadata.

The application has been developed for Android in 15 different languages. The iOS operating system is expected to be available soon.