MyGov Social, Big Data Analysis Applied to Social Services

Publications Bank of innovations

MyGov Social, Big Data Analysis Applied to Social Services

AOC and County Council of Vallès Oriental

MyGov Social

Personalized and Proactive Recommendation Service for Citizens with Social Needs

MyGov Social uses advanced analysis of personal data and the behavior of anonymous users with the same sociodemographic profile to offer citizens a personalized, proactive, and trustworthy relationship with the administration from an inter-administrative perspective.

Big Data and predictive tools are useful for analyzing data sources to proactively identify different situations and thus anticipate needs in the field of home care.

The service is offered with strict compliance with personal data regulations, always upon citizen request, with the goal of advancing citizen trust in the administration.


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