Jooay, an app that helps children with disabilities find leisure activities

Publications Bank of innovations

Jooay, an app that helps children with disabilities find leisure activities

Jooay

Jooay

Free app that connects leisure activity offerings with families of children with disabilities

Leisure and sports are vital for the development, health, and well-being of children with disabilities, but families often struggle to find activity programs that meet their needs. Additionally, many recreational offerings are not accessible to this group.

Jooay is a free app that helps children with disabilities and their families find nearby, accessible, and suitable leisure opportunities that meet their needs and preferences. The platform also helps parents, professionals, and educators connect, exchange experiences, and learn from one another.

To reach as many families as possible, the team of researchers, developers, and collaborators participate in various research projects. The team of Dr. Keiko Shikako, co-creator of Jooay, has studied what makes communities inclusive and has published the Child Community Health Inclusive Index. They have also examined how the development and design of inclusive technologies can help young people with various disabilities improve their health outcomes.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Publications Bank of innovations

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv Housing SCCL

Kloosiv

Web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness

Kloosiv is a cooperative web platform that combines technology and social intervention to facilitate access to housing for vulnerable groups struggling to pay rent. Its audience ranges from young people to single-parent families or elderly individuals living alone. The tool includes real information on the supply and demand of real estate in participating municipalities and offers more affordable rental prices compared to the market. The goal is to create a network that connects different stakeholders and, through artificial intelligence, optimizes resources and data to better meet their needs.

The initiative focuses on social and healthcare attention, well-being, home security, and conflict mediation. Kloosiv diagnoses the situation and specificities of both tenants and landlords. Professionals accompany individuals throughout the process and supervise each case personally.

Users’ circumstances vary. A common profile among Kloosiv users is elderly individuals experiencing unwanted loneliness who are looking for someone to safely share their apartment. There are also cases of young people who cannot afford to rent an apartment alone and are interested in accompanying someone living alone. In this sense, Kloosiv includes different types of cohabitation and provides professionals with regular monitoring to ensure residents’ comfort.

Additionally, the technological platform allows processing data and combining it with indicators of health, physical well-being, and emotional well-being to evaluate the program’s impact on users’ lives. Kloosiv also pays special attention to the homeless population and aligns with the Housing First methodology, prioritizing access to housing for these individuals.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

STOP, artificial intelligence to prevent suicide

Publications Bank of innovations

STOP, artificial intelligence to prevent suicide

UPF

STOP UPF

Research project to prevent suicide through artificial intelligence applied to social networks

According to the latest data from the INE, 4,227 people died by suicide in Spain in 2022. It is the highest number ever recorded in the country. One of the most concerning issues is the increase in suicide among adolescents, as cases have significantly risen from 53 to 75 compared to 2021. According to the WHO, each suicide has a severe emotional impact, at least on six people in the victim’s environment.

STOP is a research project that studies mental health problems on social networks through Artificial Intelligence. The goal is to find patterns related to the high risk of suicide and other disorders that can lead to this issue, such as depression or eating disorders. When a user matching a risk profile is detected, a targeted prevention campaign is launched, including information like the Helpline, available 24 hours a day, and other suicide prevention hotlines.

Some indicators taken into account include the times at which the person publishes content, interactions received from other users, their interests, and the type of posts. The team, consisting of psychologists, engineers, and psychiatrists, has developed algorithms that detect suicidal behavior patterns with 85% accuracy through texts, images, and social activities on Twitter.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Mapathon UPC, a web platform that gathers geolocated points on a map

Publications Bank of innovations

Mapathon UPC, a web platform that gathers geolocated points on a map

UPC

Mapathon UPC

An open web platform that allows for the collection of geolocated points on a map collaboratively

Mapathon UPC is a tool aimed at groups and collectives wishing to highlight and raise awareness of the impact of certain social issues or needs in specific locations through a map where they are geolocated. The information collection process is collaborative, involving social entities, public administration, and the UPC community, among others. Participants only need mobile phones or tablets with Android system, GPS, and Internet access to participate in the mapping.

Mapathon addresses various issues, from identifying architectural barriers hindering accessibility to points of risk for gender-based violence and areas of waste accumulation, among others. It also allows for a more positive focus by helping to identify resting places or safe spaces.

The duration of the data collection process typically ranges from one to two hours, although it can exceptionally last a week. Once the map is completed, it cannot be updated, serving as an «snapshot» of reality at a given time. Additionally, the platform generates a report that organizes the data and aids decision-making.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

e-Rueca, a virtual support for citizens at risk of exclusion

Publications Bank of innovations

e-Rueca, a virtual support for citizens at risk of exclusion

La Rueca Asociación

User using the eRueca application with the mobile phone

A virtual social center that provides information, guidance, and support to individuals facing social exclusion through a multi-channel online connection.

e-Rueca is available 24 hours a day, 365 days a year, and is a completely free service. The application is designed as a physical care center, a building with multiple floors and service rooms where users can find and interact with teams of professionals ready to help them, provide support, and offer information. The more than 10 technicians involved in this project provide user support in various intervention fields. Of the eight rooms that e-Rueca makes available to the user, five are dedicated to direct social and psychological care: the Psychology Room, the Work Room, the Legal and Immigration Room, the Social Care Room, and the Youth Room; in these rooms, they offer everything from legal advice for foreigners to mediation. They also provide answers to frequently asked questions related to each intervention area and a section of resources in text and video format. With these five rooms, the different needs for accompaniment and support of people in situations of social exclusion are covered, always taking into account their specific circumstances.

The remaining three rooms are: the Reception, which provides information about the project and its goals; the Exhibition Room, where tools and resources (hobbies, games, tests, infographics, etc.) are collected with the aim of raising awareness about situations and groups in social vulnerability; and the auditorium, a meeting space for third-sector professionals that includes updates related to online training, webinars, or events that the organization makes available to professionals.

Communication between users and professionals is possible through various channels. The most direct is instant chat, but it is also possible to make inquiries via SMS, WhatsApp, email, or video calls. If the user requests it, the possibility of face-to-face assistance with a hybrid option is also considered. The team of professionals responds within a maximum of 48 hours. Thus, in a simple way and through mobile devices, tablets, and computers, vulnerable individuals can contact and receive the attention they need quickly and efficiently.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Case Compass, social services case management toolkit 

Publications Bank of innovations

Case Compass, social services case management toolkit 

World Bank Group, Rapid Social Response 

social worker visit

A set of tools that the World Bank makes available to social service practitioners in any country with the aim of facilitating their work, promoting the social protection actions of governments and improving case management services. 

Case management is a social protection strategy that meets the needs of a wide range of populations. It is a goal-based and highly user-centred process, requiring assessment of the needs of the user. In the case of social services, the most frequent targets are low-income families, unemployed or jobseekers, children and the elderly. Social workers are responsible for supporting these people in solving individual or family problems, facilitating their access to services through an agreed action plan. 

To facilitate case management, the Case Compass tools include catalogues of available programmes, forms for assessment and design of intervention plans with families, manuals to support each phase of the intervention cycle, protocols and referral mechanisms, and support material for daily social work practice. In this way, the World Bank aims to support local social service operators and provide them with the possibility to adapt the tools to their specific context.  

Case Compass also offers a prototype –the Case Management Information System (CMIS)– which provides information on beneficiaries and collects and details the progress of any intervention or referral in internal or third party services. Finally, Case Compass offers personalised advice to social services teams to set up and run the platform’s tools. 

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Vangin, integration of social services into a single citizen portal 

Publications Bank of innovations

Vangin, integration of social services into a single citizen portal 

Talgildu Føroya

samleikin taenastuveitarar 730x365 2x

Portal that brings together in one place all the digital services of the various public institutions of the Faroe Islands (Denmark), including social services, to provide citizens access to information and management of all types of procedures. 

Vangin has become an example of digitalization in the public sector worldwide, placing the Faroe Islands in a leading position. Vangin centralizes all services in this Danish territory and is available to everyone over 15 years of age with a Faroese personal identification number. The previous and key step to use this tool is the registration through Samleikin, which is the electronic authentication used in the Faroe Islands. 

Vangin offers a wide range of self-service services from various providers, and social and welfare services are included in them. Thus, citizens can easily carry out often complex online procedures, such as applying for official documents, registering for social programs or submitting applications for public services, without having to physically travel to the institutions. It also offers a personal calendar that allows to keep track of appointments, facilitating the organization of citizenship from reminders of relevant deadlines. Furthermore, Vangin provides a secure mailbox called Mínboks, which allows receiving and sending messages related to the issues that are of interest to each individual, guaranteeing at all times the confidentiality and security of communication.  

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

By My Side, an app that offers support to drug-dependent women

Publications Bank of innovations

By My Side, an app that offers support to drug-dependent women

Simon Community Scotland, AND Digital

Application that offers support, advice and resources to women who consume drugs to facilitate access to information and proper decision making to improve their health and well-being.

drug addiction treatment

In order to address the misinformation and harms of drug use among women, which often leads to death, and in conjunction with technology consultancy AND Digital, who have volunteered their digital knowledge and expertise, Simon Community Scotland (SCS) has created By My Side. This app provides evidence-based harm reduction advice that is easily accessible to people who use the charity’s services.

It is designed by women for women. While primarily focused on advice on preventing drug-related harm, the app also has wider resources, such as guidance and guidelines on issues and mental health management and support for people affected by domestic or sexual violence. Thus, the app allows the most relevant advice and resources to be accessible and available to women without ever having to approach a service if they do not want it. The By My Side app enables them to access high quality information and make informed decisions about their health, wellbeing and safety.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Mano, an app for social professionals working on the streets and in shelters

Publications Bank of innovations

Mano, an app for social professionals working on the streets and in shelters

Associació AURORE

Free app that facilitates and helps to improve the work of public service professionals working with vulnerable people, on the street and in sheltered areas.

Mano is a freely accessible application for smartphones that allows workers to continuously and closely monitor the people they follow during reception procedures and activities. It also has a web interface for computers. It thus makes it possible to complete and consult the medical-social files of these people, avoiding the loss of information and the need to constantly renew it. In addition, it also allows workers and their respective teams to have all tasks grouped together –those already carried out and planned– and to be alerted to future deadlines and commitments. It also automatically generates anonymous statistics and reports.

All of this guarantees the protection of the data of the people accompanied, which are encrypted and only the people who form part of the monitoring team have access to them. In fact, Mano’s functionalities have been specially conceived and designed by the users who use them and, for this reason, the tool is constantly being improved. The users have been trained by Mano, both on the streets and in the reception areas, as well as in telephone assistance.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Publications Bank of innovations

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Résorption-bidonvilles, Dihal (Interministerial Delegation of Acommodation and Access to Housing)

Information, exchange and management platform promoted by the French government to effectively accelerate the improvement and integration of slums, known in French as bidonvilles. Through this tool, citizens can report on the situation in these neighbourhoods, administrations can follow the progress of the actions being carried out and associations can collaborate in improving the living conditions of their inhabitants. 


This online platform –which is simple, agile and adaptable to the needs of each user– was born out of the realisation that in recent decades, in France, slums have reappeared, where precarious people live in housing that does not meet hygiene and sanitation standards and where basic services (access to water, access to sanitary facilities, waste disposal, etc.) are largely absent. There are currently more than 300 slums in the French Metropolitan Area, where more than 16,000 people live. The social marginalisation of the population living there is alarming: lack of schooling, non-participation in the labour market, neglect and discrimination of all kinds, among others.

The platform aims to transform public action and create a collaborative dynamic, connecting various actors –public administrations involved, landowners, associations that intervene with the inhabitants– that can help to improve precarious neighbourhoods, both at the level of decision-making and implementation. Access to the platform is open, but requests are validated by local administrators. Moreover, actors who have access to the platform can only consult information and report on interventions concerning the territory in which they are registered. Only users registered at the national level –ministries, central administrations or national associative partners– can consult all the data.

However, it is a tool with a global approach that combines social integration, respect for public order and the prevention of resettlement. In this sense, the platform makes the situation of the inhabitants of the bidonvilles visible –although no personal data is ever shared– and strengthens the power of action of each actor on the ground. It also makes it possible to draw up action plans and interventions, facilitate coordination between actors and measure and promote the results of the actions carried out.

Banc d’innovacions

V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.