MyGov Social, Big Data Analysis Applied to Social Services

Publications Bank of innovations

MyGov Social, Big Data Analysis Applied to Social Services

AOC and County Council of Vallès Oriental

MyGov Social

Personalized and Proactive Recommendation Service for Citizens with Social Needs

MyGov Social uses advanced analysis of personal data and the behavior of anonymous users with the same sociodemographic profile to offer citizens a personalized, proactive, and trustworthy relationship with the administration from an inter-administrative perspective.

Big Data and predictive tools are useful for analyzing data sources to proactively identify different situations and thus anticipate needs in the field of home care.

The service is offered with strict compliance with personal data regulations, always upon citizen request, with the goal of advancing citizen trust in the administration.

AOC

Banc d’innovacions

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SafeSpace by EnableMe, Digital inclusion & disclosure support for non‑visible disabilities 

A confidential workplace tool to support disclosure and inclusion of non‑visible disabilities
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Speechlabel, audio labels increasing everyday accessibility 

A mobile app with voice-activated object labelling to support blind and visually impaired independence
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Casal TV, virtual social centre for older people through interactive television

A remote, television-based community service to reduce loneliness and promote well-being among older adults
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Dinder Club, a dedicated dating & social-plans app for people with intellectual disabilities

Facilitating safe social, affective and romantic connections for people with intellectual disabilities
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Aquí la Sole, campaign against youth loneliness

A youth-oriented awareness campaign tackling unwanted loneliness in Spain
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Journeys App, guiding children safely through the Barnahus process

An interactive digital tool to help children understand and navigate the Barnahus process