MyGov Social, personalised recommendations for social services users

Publications Bank of innovations

MyGov Social, personalised recommendations for social services users

AOC and County Council of Vallès Oriental

Administració Oberta de Catalunya (AOC) and the County Council of Vallès Oriental, with the support of Bismart, has developed the MyGov Social programme on social services to offer personalised and proactive recommendations to citizens with social needs based on the Big Data analysis of personal data and the behaviour of anonymous users with the same sociodemographic profile.