MyGov Social, personalised recommendations for social services users

admin on 19 July 2018

MyGov Social, personalised recommendations for social services users

Administració Oberta de Catalunya (AOC) and the County Council of Vallès Oriental, with the support of Bismart, has developed the MyGov Social programme on social services to offer personalised and proactive recommendations to citizens with social needs based on the Big Data analysis of personal data and the behaviour of anonymous users with the same sociodemographic profile.

Characteristics of innovation

Bank of innovations, Cross-cutting intervention, Information and planning, Innovation, Integrated care, New technological tool, Personalization of the service, Pilot project, Prediction and prevention, Process simplification, Speed up response times

Location

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Partners / Funders

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Genesis

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Implementation level

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Further information

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Category: Bank of innovations, Cross-cutting intervention, Information and planning, Innovation, Integrated care, New technological tool, Personalization of the service, Pilot project, Prediction and prevention, Process simplification, Speed up response times

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_125314410_1	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Cookie	Duration	Description
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.

Cookie	Duration	Description
ultp_view_1250	1 day	No description
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ultp_view_1731	1 day	No description
ultp_view_1924	1 day	No description
ultp_view_2042	1 day	No description
ultp_view_2050	1 day	No description
ultp_view_2176	1 day	No description
ultp_view_2228	1 day	No description
ultp_view_593	1 day	No description
wp-wpml_current_language	session	No description available.

MyGov Social, personalised recommendations for social services users

MyGov Social, personalised recommendations for social services users

AOC and County Council of Vallès Oriental

Characteristics of innovation

Location

Partners / Funders

Genesis

Implementation level

Crisis text line, suicide prevention through artificial intelligence

La Botiga, an integral programme of food guarantee, labour insertion and community participation.

One View, a predictive and preventative homelessness system

Cozy Cloud, accessible technology for digitally illiterate people

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