DigiContact, remote and immediate social care service available 24h

Publications Bank of innovations

DigiContact, remote and immediate social care service available 24h

DigiContact

DigiContact worker attending a client. Retrieved from the DigiContact website

Remote and immediate 24h care service for people with long-term care needs: disabled people, elderly people with dependency, people with mental health problems or addictions, etc. The service allows extra respite and support to these people’s non-professional carers, avoiding their saturation, and also offers them support if needed. Users can enrol in the service either individually or through social entities. The service adapts to the needs of each user (for example, calling to remind him of a medication, wake him up in the morning, etc.) according to what is established at the time of contracting the service; and, depending on the needs of the person, DigiContact complements online care with presence visits.

DigiContact works through an app that is very easy to use: only by pressing a button it does the call (with image) to be able to receive remote support and attention. The camera is located in the middle of the screen, making it easier to have a sense of proximity and making it possible for professionals to read the verbal and nonverbal signals of the user.

Professionals working in DigiContact (psychologists, nurses, social workers…) have a specialized training to meet all kinds of needs users can have online.

The DigiContact service has proved especially useful during the lockdown times of the Covid-19 pandemic. It is currently a service only available in Dutch.

DigiContact

Banc d’innovacions

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada, support against gender-based violence for women with disability

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence