ShareAmi, intergenerational language exchanges through videoconferences

Publications Bank of innovations

ShareAmi, intergenerational language exchanges through videoconferences

Oldyssey

ShareAmi

Language exchange program through videoconferences between elderly people and young individuals living outside their country

During the lockdown caused by the COVID-19 pandemic, many elderly people found themselves isolated, while young refugees lost the opportunity to attend language meetings and classes that would facilitate their social integration and the learning of the host country’s language.

To address these two issues, the organization Oldyssey launched the ShareAmi project, a program that allows intergenerational language exchanges through videoconferences. On one hand, it helps young refugees better integrate into the new territory, and on the other, it combats the feeling of unwanted loneliness experienced by many elderly people. Additionally, the use of this tool also allows elderly people to improve their relationship with technology and, at the same time, reinforce their sense of usefulness in society.

ShareAmi operates through a volunteer system, in which volunteers contact both parties interested in the exchange and act as intermediaries. The meetings last for three months and are held weekly. To ensure follow-up, the mediator receives monthly feedback on the sessions. Once the scheduled time has passed, participants can decide whether to continue the video calls or end the exchange.

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Startblok, self-managed housing for local youth and young refugees

Publications Bank of innovations

Startblok, self-managed housing for local youth and young refugees

Woonstichting De Key, Ajuntament d’Amsterdam, Socius Wonen

An innovative model that addresses the housing needs of both young people and refugees. It promotes the integration of young people from different backgrounds who have the common goal of an affordable home. It offers them housing at an affordable price and with a secure rent, which allows young people, both locals and refugees, not to be expelled from the city and to be able to access a job or continue their studies.

Startblok Riekerhaven is aimed at Dutch people and refugees between 18 and 28 years of age who want to get actively involved socially. For a much lower price than the market price, Startblok offers self-contained temporary housing –with a kitchen, a bathroom and a toilet– which is variable in size –around 20 m²– and common areas for each residential group, equipped with a kitchen and a balcony. This space allows for the sharing of life experiences and knowledge, thus contributing to the creation of a community respectful of diversity and reinforcing social cohesion. Residents are selected on the basis of their vulnerability and willingness to be involved in the social and cultural aspects of the project and to commit themselves as a long-term member of the community. The maximum tenancy is five years and, when someone moves on, they are replaced by a new resident of a similar profile –gender, age and educational level– to maintain the balance and diversity of the project.

At Startblok, equal and respectful treatment of all residents is key, as well as the coexistence of very different cultures, languages, customs and ways of doing things. The community functions through the self-management and self-organisation of the residents themselves, with spaces to elaborate and implement their initiatives, both for the formation of community and social cohesion and for the day-to-day maintenance of the model, such as the selection of new tenants and the management of applications. It is this way that a comfortable and pleasant living environment is created, where everyone feels welcome, valued and supported; in short, a home. This housing model thus makes it easier for refugees –who have just arrived in a new country– to build friendships and contacts and to rebuild their lives. It is thus an innovative example of how to address the needs of refugees in a positive way, while providing much-needed affordable housing for young people.

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Memory Center Platform, an interactive platform that brings the experiences of migrants closer together

Publications Bank of innovations

Memory Center Platform, an interactive platform that brings the experiences of migrants closer together

Engineering Ingegneria Informatica, SO-CLOSE Consortium

Multimodal and multilingual digital platform that collects heritages, testimonies, experiences and narratives around the phenomena of displacement and forced migration in order to help build complex identities and foster social cohesion between refugees and European host societies.

It harnesses the benefits of innovative digital and artistic tools to facilitate cultural exchange, storing and managing a wide range of content (documents, videos, images, texts). It is available in 6 languages (English, Italian, Spanish, Catalan, Greek and Polish) and is accessible to institutions, academics, artists and the general public.

This software platform represents the final archive of all the content produced throughout the life of the So-Close project, so of cultural heritage on refugees and migrants. In fact, it is the culmination of the project: it stores and makes it possible to search, view, share, download and aggregate the materials created. Thus, the MCP contains digital maps, virtual exhibitions that allow the sharing of tangible and intangible elements of the countries of origin and host countries, and interactive and immersive video documentaries. In this sense, the MCP interacts with the three digital tools created during the project –Storymap, Webdoc and Exhibition– with the aim of sharing and pooling cultural heritage. Apart from preserving and gathering all these generated contents, it also connects them with similar initiatives thanks to the social network tracker and allows the user to be a co-creator of new cultural materials.

In addition, this platform provides a number of basic accessibility functions –such as font size modification or font adaptation for people with dyslexia, among others– for people with functional diversity. These functions can be easily activated by users.

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FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Publications Bank of innovations

FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Préfecture de Var

App aimed at guiding and facilitating the integration of refugees and asylum seekers, addressing their demands and needs and helping them to achieve a quick and autonomous adaptation in the host community.

FIN(DA)WAY provides access to information on the rights of refugees and asylum seekers, while helping them find resources related to training and employment. After co-creation and testing sessions with more than 60 people, the main contents and information included in the digital application are the following: help in finding places to stay or eat, information on transportation and documentation, facilities for learning French, the possibility of storing each person’s documentation within the application, and a contact book with their location. In addition, social professionals can also have access to communicate and interact with users.

The objective of FIN(DA)WAY is that refugees and asylum seekers can access the tool during the process of the first reception, in order to achieve autonomy from the first moment and speed up their integration into the country. In addition, it is an easy-to-use application, free of charge, with offline access and available in six languages (French, Pashto, English, Arabic, Russian and Spanish).

It is a service that offers immediate and personalized information and is subject to change, adapting to new demands, contents and services.

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Primero, a digital platform for the protection of children in migratory contexts

Publications Bank of innovations

Primero, a digital platform for the protection of children in migratory contexts

UNICEF

Open source software platform that helps social services, humanitarian and development workers manage data related to child protection through tools that facilitate case management, incident tracking, migrant child tracing and family reunification.

The platform collects and manages data on children encountered in emergency migration contexts, and combines proven tools, global best practices and the latest open source technology to offer social service and humanitarian protection workers an easy-to-use and scalable solution to their data management challenges.

Primero enables its users to document events and violations to provide protection programs with up-to-date information on risk factors and patterns of violations. At the same time, child victims of violence can be linked to the services they need and prevention measures can be implemented to mitigate future risks. The platform’s powerful analytics and reporting tools ensure that the data is actionable.

Primero offers intuitive digital forms and clear workflows to help document case management processes, from identification and registration, to assessment, case planning, referrals and transfers, and case closure. With robust monitoring capabilities including email notifications for certain processes.

The platform uses sophisticated matching technology to match follow-up requests made by caregivers with the records of children registered as separated or unaccompanied. Matching criteria can be configured to meet the needs of the context. These functions are supported by a comprehensive case management module to ensure that children receive appropriate care.

Primero is a progressive web application (PWA) and leverages the latest technology to combine the best of web and mobile apps. The web app works across all browsers, regardless of operating system and on any device (mobile, tablet, laptop). It requires no previous user experience and can also be used offline, so that social workers can manage their work from anywhere, wherever they are. At the same time it offers the security and efficiency of digital case management in low connectivity configurations.

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MigApp, trusted mobile information for migrants around the world

Publications Bank of innovations

MigApp, trusted mobile information for migrants around the world

IOM (International Organization for Migration)

Image from MigApp.

An initiative of the International Organization for Migration (IOM) which, through a mobile app, offers a platform of relevant and up-to-date information so that migrants around the world can make informed decisions. It is available in 8 languages: English, Chinese, Arabic, French, Spanish, Italian, Portuguese and Russian.

Migrants from all five continents need a trusted source of information that also provides them with assistance and support to migrate safely. MigApp is an application that helps migrants to make informed decisions by providing information organized in various thematic and location areas.

In addition, the application also provides the possibility to make international bank transfers at no cost. It also has an option to find out the location of friends and family.

It also provides information on travel risks, access to IOM programmes and services for migrants, and data on migration profiles and trends around the world. This makes it useful not only for migrants and their families, but also for NGOs and governments.

MigApp

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Ankommen, an app that guides refugees during their first weeks in Germany

Publications Bank of innovations

Ankommen, an app that guides refugees during their first weeks in Germany

Federal Migration and Refugee Office and Federal Employment Agency, Germany Goethe Institut and ARD-Alpha Bildungskhannel

Ankommen app

Ankommen (arriving) is an application for mobile phones that guides the refugees during their first weeks of arrival in Germany, offering them basic information about the country of reception, on the legislation of refuge and asylum, on programs of professional training and employability, etc.

It also offers online German classes. The APP has versions in Arabic, Farsi, German, English and French. It’s free, does not contain advertising, works for Android and iOS platforms, and can also be used offline.

The development of the application has been possible thanks to a close collaboration between the Federal Bureau of Migration and Refugees, the Goethe Institute, the Federal Employment Agency, and ARD-Bayerischer Rundfunk, a public broadcaster of radio and television.

Ankommen

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RefAid, an app for refugees arriving in Europe

Publications Bank of innovations

RefAid, an app for refugees arriving in Europe

Trellyz

RefAid

Application aimed at migrants and refugees arriving in Europe every day so they can identify the services they can access

RefAid is a mobile application that shows migrants, refugees, and accompanying social workers which nearby services they can access, on a map with a simple interface.

The platform ensures that the information and location of the users is completely confidential, it is not stored, and it is not shared with any authority or police force.

The organizations that appear on the map are trustworthy and verified. The search includes filters for themes such as food, shelter, bathrooms, and information.

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