Memory Center Platform, an interactive digital platform that brings the experiences of migrants and displaced people closer together

Memory Center Platform, an interactive digital platform that brings the experiences of migrants and displaced people closer together

Engineering Ingegneria Informatica, SO-CLOSE Consortium

Multimodal and multilingual digital platform that collects heritages, testimonies, experiences and narratives around the phenomena of displacement and forced migration in order to help build complex identities and foster social cohesion between refugees and European host societies.

It harnesses the benefits of innovative digital and artistic tools to facilitate cultural exchange, storing and managing a wide range of content (documents, videos, images, texts). It is available in 6 languages (English, Italian, Spanish, Catalan, Greek and Polish) and is accessible to institutions, academics, artists and the general public.

This software platform represents the final archive of all the content produced throughout the life of the So-Close project, so of cultural heritage on refugees and migrants. In fact, it is the culmination of the project: it stores and makes it possible to search, view, share, download and aggregate the materials created. Thus, the MCP contains digital maps, virtual exhibitions that allow the sharing of tangible and intangible elements of the countries of origin and host countries, and interactive and immersive video documentaries. In this sense, the MCP interacts with the three digital tools created during the project –Storymap, Webdoc and Exhibition– with the aim of sharing and pooling cultural heritage. Apart from preserving and gathering all these generated contents, it also connects them with similar initiatives thanks to the social network tracker and allows the user to be a co-creator of new cultural materials.

In addition, this platform provides a number of basic accessibility functions –such as font size modification or font adaptation for people with dyslexia, among others– for people with functional diversity. These functions can be easily activated by users.

FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Préfecture de Var

App aimed at guiding and facilitating the integration of refugees and asylum seekers, addressing their demands and needs and helping them to achieve a quick and autonomous adaptation in the host community.

FIN(DA)WAY provides access to information on the rights of refugees and asylum seekers, while helping them find resources related to training and employment. After co-creation and testing sessions with more than 60 people, the main contents and information included in the digital application are the following: help in finding places to stay or eat, information on transportation and documentation, facilities for learning French, the possibility of storing each person’s documentation within the application, and a contact book with their location. In addition, social professionals can also have access to communicate and interact with users.

The objective of FIN(DA)WAY is that refugees and asylum seekers can access the tool during the process of the first reception, in order to achieve autonomy from the first moment and speed up their integration into the country. In addition, it is an easy-to-use application, free of charge, with offline access and available in six languages (French, Pashto, English, Arabic, Russian and Spanish).

It is a service that offers immediate and personalized information and is subject to change, adapting to new demands, contents and services.

Primero, a digital platform for the protection of children in migratory contexts

Primero, a digital platform for the protection of children in migratory contexts


Open source software platform that helps social services, humanitarian and development workers manage data related to child protection through tools that facilitate case management, incident tracking, migrant child tracing and family reunification.

The platform collects and manages data on children encountered in emergency migration contexts, and combines proven tools, global best practices and the latest open source technology to offer social service and humanitarian protection workers an easy-to-use and scalable solution to their data management challenges.

Primero enables its users to document events and violations to provide protection programs with up-to-date information on risk factors and patterns of violations. At the same time, child victims of violence can be linked to the services they need and prevention measures can be implemented to mitigate future risks. The platform’s powerful analytics and reporting tools ensure that the data is actionable.

Primero offers intuitive digital forms and clear workflows to help document case management processes, from identification and registration, to assessment, case planning, referrals and transfers, and case closure. With robust monitoring capabilities including email notifications for certain processes.

The platform uses sophisticated matching technology to match follow-up requests made by caregivers with the records of children registered as separated or unaccompanied. Matching criteria can be configured to meet the needs of the context. These functions are supported by a comprehensive case management module to ensure that children receive appropriate care.

Primero is a progressive web application (PWA) and leverages the latest technology to combine the best of web and mobile apps. The web app works across all browsers, regardless of operating system and on any device (mobile, tablet, laptop). It requires no previous user experience and can also be used offline, so that social workers can manage their work from anywhere, wherever they are. At the same time it offers the security and efficiency of digital case management in low connectivity configurations.

MigApp, trusted mobile information for migrants around the world

MigApp, trusted mobile information for migrants around the world

IOM (International Organization for Migration)

Image from MigApp.

An initiative of the International Organization for Migration (IOM) which, through a mobile app, offers a platform of relevant and up-to-date information so that migrants around the world can make informed decisions. It is available in 8 languages: English, Chinese, Arabic, French, Spanish, Italian, Portuguese and Russian.

Migrants from all five continents need a trusted source of information that also provides them with assistance and support to migrate safely. MigApp is an application that helps migrants to make informed decisions by providing information organized in various thematic and location areas.

In addition, the application also provides the possibility to make international bank transfers at no cost. It also has an option to find out the location of friends and family.

It also provides information on travel risks, access to IOM programmes and services for migrants, and data on migration profiles and trends around the world. This makes it useful not only for migrants and their families, but also for NGOs and governments.


Ankommen, an app that guides refugees during their first weeks in Germany

Ankommen, an app that guides refugees during their first weeks in Germany

Federal Migration and Refugee Office and Federal Employment Agency, Germany Goethe Institut and ARD-Alpha Bildungskhannel

Ankommen app

Ankommen (arriving) is an application for mobile phones that guides the refugees during their first weeks of arrival in Germany, offering them basic information about the country of reception, on the legislation of refuge and asylum, on programs of professional training and employability, etc.

It also offers online German classes. The APP has versions in Arabic, Farsi, German, English and French. It’s free, does not contain advertising, works for Android and iOS platforms, and can also be used offline.

The development of the application has been possible thanks to a close collaboration between the Federal Bureau of Migration and Refugees, the Goethe Institute, the Federal Employment Agency, and ARD-Bayerischer Rundfunk, a public broadcaster of radio and television.


An app for refugees arriving in Europe

An app for refugees arriving in Europe


Refugee Aid App is an application for migrants and refugees who arrive in Europe to enable them to identify the services they are eligible for and to locate them on a map.

On the services side, human aid and social service NGOs can manage and update their service catalogue, depending on needs and on urgency, through the application’s website. Metges Sense Fronteres, Càritas or Save the Children are some of the international NGOs that are collaborating with the app.

One of the app’s outstanding functionalities is that it safeguards privacy, since in these cases migrants and refugees are often afraid of being returned to the countries of origin if they are identified by the authorities. The application is available for Android and IOs in the United States, Turkey, Greece, Ireland, the United Kingdom, Italy, France, Germany, Belgium, Slovenia, Croatia, Hungary, Bulgaria and Malta.