Access4you, accessibility certification for people with disabilities

Publications Bank of innovations

Access4you, accessibility certification for people with disabilities

Access4You

Access4You

Innovative initiative based on a certification mark that provides reliable accessibility information of the built environment for people with disabilities

Access4you has a database and a mobile application, available for free, which indicate the degree of adaptation of spaces to the needs of people with disabilities and accessibility needs. It is based on a self-developed system of criteria based on a set of 1000 variables according to the usability aspects of 9 stakeholder groups: people with cognitive and visual disabilities; individuals with blindness, deafness, and hearing difficulties; people in wheelchairs, with baby strollers, and with assistance dogs; and the elderly.

Access4you classifies spaces using a qualification system divided into four categories according to the level of inclusivity of the location: Certified location, Bronze, Silver, and Gold. Moreover, the database offers filterable and detailed data including measurements, as well as images of each location to help people with disabilities to plan their stay at an unknown location.

The certification, apart from benefiting these groups, also supports owners and businesses to obtain information about the accessibility of their buildings. In this way, organizations can commission an independent study to accredit the adaptation of their establishments, as well as acquire detailed proposal on how to improve it. Certified locations receive a designated datasheet in the Access4you database, which is available to everyone for free on the website and the application.

Thus, the initiative proposed by Access4you aims to promote the social integration of people with disabilities, improve the accessibility of the built environment, and serve as a center for the dissemination of knowledge and advice on the obstacles that these people encounter in their daily lives.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.

Mixed Living, residents who live with and collaborate with highly vulnerable people

Publications Bank of innovations

Mixed Living, residents who live with and collaborate with highly vulnerable people

Tussenvoorziening

Mixed social housing blocks of flats where homeless and economically vulnerable people live together, which is beneficial for both groups. It facilitates access to housing more quickly for many people while the community activities carried out in the buildings promote social reintegration and break down the social isolation and stigmatisation of homeless people.

Mixed Living is a form of housing in which 70% of the people who live there are on low incomes and in need of social housing and the remaining 30% are people who are vulnerable, usually homeless people who are beneficiaries of the Housing First programme. Both parties must comply with the previously established conditions of commitment and rules, mainly regarding the care of the environment they share. Participating in this social accompaniment programme is advantageous for people in the first group, reducing their waiting time for access to social housing.

It is also clearly favourable for homeless people —and not only, because the programme is also aimed at people with a lack of social network or psychological problems— for whom the contact and cohabitation with other residents facilitates their social reintegration. In this sense, the shared housing enables proximity between the two groups with common meeting spaces that make it easier for them to have coffee, watch a football match or look after the courtyard. The project is supervised by professionals who visit the block of flats at least once a week and are responsible for assessing and managing the functioning of the cohabitation.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Publications Bank of innovations

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Résorption-bidonvilles, Dihal (Interministerial Delegation of Acommodation and Access to Housing)

Information, exchange and management platform promoted by the French government to effectively accelerate the improvement and integration of slums, known in French as bidonvilles. Through this tool, citizens can report on the situation in these neighbourhoods, administrations can follow the progress of the actions being carried out and associations can collaborate in improving the living conditions of their inhabitants. 


This online platform –which is simple, agile and adaptable to the needs of each user– was born out of the realisation that in recent decades, in France, slums have reappeared, where precarious people live in housing that does not meet hygiene and sanitation standards and where basic services (access to water, access to sanitary facilities, waste disposal, etc.) are largely absent. There are currently more than 300 slums in the French Metropolitan Area, where more than 16,000 people live. The social marginalisation of the population living there is alarming: lack of schooling, non-participation in the labour market, neglect and discrimination of all kinds, among others.

The platform aims to transform public action and create a collaborative dynamic, connecting various actors –public administrations involved, landowners, associations that intervene with the inhabitants– that can help to improve precarious neighbourhoods, both at the level of decision-making and implementation. Access to the platform is open, but requests are validated by local administrators. Moreover, actors who have access to the platform can only consult information and report on interventions concerning the territory in which they are registered. Only users registered at the national level –ministries, central administrations or national associative partners– can consult all the data.

However, it is a tool with a global approach that combines social integration, respect for public order and the prevention of resettlement. In this sense, the platform makes the situation of the inhabitants of the bidonvilles visible –although no personal data is ever shared– and strengthens the power of action of each actor on the ground. It also makes it possible to draw up action plans and interventions, facilitate coordination between actors and measure and promote the results of the actions carried out.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.

Startblok, self-managed housing for local youth and young refugees

Publications Bank of innovations

Startblok, self-managed housing for local youth and young refugees

Woonstichting De Key, Ajuntament d’Amsterdam, Socius Wonen

An innovative model that addresses the housing needs of both young people and refugees. It promotes the integration of young people from different backgrounds who have the common goal of an affordable home. It offers them housing at an affordable price and with a secure rent, which allows young people, both locals and refugees, not to be expelled from the city and to be able to access a job or continue their studies.

Startblok Riekerhaven is aimed at Dutch people and refugees between 18 and 28 years of age who want to get actively involved socially. For a much lower price than the market price, Startblok offers self-contained temporary housing –with a kitchen, a bathroom and a toilet– which is variable in size –around 20 m²– and common areas for each residential group, equipped with a kitchen and a balcony. This space allows for the sharing of life experiences and knowledge, thus contributing to the creation of a community respectful of diversity and reinforcing social cohesion. Residents are selected on the basis of their vulnerability and willingness to be involved in the social and cultural aspects of the project and to commit themselves as a long-term member of the community. The maximum tenancy is five years and, when someone moves on, they are replaced by a new resident of a similar profile –gender, age and educational level– to maintain the balance and diversity of the project.

At Startblok, equal and respectful treatment of all residents is key, as well as the coexistence of very different cultures, languages, customs and ways of doing things. The community functions through the self-management and self-organisation of the residents themselves, with spaces to elaborate and implement their initiatives, both for the formation of community and social cohesion and for the day-to-day maintenance of the model, such as the selection of new tenants and the management of applications. It is this way that a comfortable and pleasant living environment is created, where everyone feels welcome, valued and supported; in short, a home. This housing model thus makes it easier for refugees –who have just arrived in a new country– to build friendships and contacts and to rebuild their lives. It is thus an innovative example of how to address the needs of refugees in a positive way, while providing much-needed affordable housing for young people.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.

Concilia, a public service to support the reconciliation of work, family and personal life for people with limited resources

Publications Bank of innovations

Concilia, a public service to support the reconciliation of work, family and personal life for people with limited resources

Barcelona City Council

Free municipal babysitting service for single-parent families with few resources, women victims of gender violence and families with no community network, so that they can combine the care and education of children with work, family and personal obligations.



This service is currently extended to 12 neighborhoods in the city of Barcelona, and operates 7 days a week outside school hours. It has teams of educators, who can work with a maximum of 8 children, and are in charge of attending families, as well as programming and dynamizing the activities that are carried out. This public service can be requested from 2 weeks in advance up to 12 hours in advance, with the exception of emergency cases in which it can be requested up to 30 minutes in advance.


The service works with 2 main objectives: on the one hand, it is a support to the work and personal balance of families with difficulties, which facilitates the training of mothers and fathers, their incorporation into the working world, their involvement in the neighborhood, and even being able to enjoy occasional moments of rest. On the other hand, it is also aimed at offering children quality leisure time, with activities and pedagogical dynamics adapted to different ages and needs.

Children between 1 and 12 years old can enjoy the service on an occasional or more regular basis, and basic, ludicosocial and educational attention is guaranteed through values such as participation, environmental and emotional education, interculturality and art.


Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.

Park4Dis, making it easier for people with reduced mobility to find a parking space

Publications Bank of innovations

Park4Dis, making it easier for people with reduced mobility to find a parking space

Park4Dis

Digital platform for the management and access to parking spaces reserved for people with reduced mobility.

It is a free webapp that offers users the location of parking spaces for people with reduced mobility. Once the space is located it directs to the place through GoogleMaps. It also informs about the specific rules of each municipality that apply to people with disabilities, and shows the restricted traffic zones of each municipality. The application also allows offline use by downloading maps.

Park4Dis has registered more than 39,000 parking spaces in Spain for people with reduced mobility, located in 230 different municipalities. To obtain information on existing spaces, it relies on the collaboration of local social entities and volunteers who help to map them. The service also works with public institutions, vIt is an approach aimed at changing the paradigm from smart cities to smart human cities.

Park4Dis was born from the difficulty that people with reduced mobility often have in finding the location of reserved parking spaces, in addition to the lack of knowledge of the regulations by many municipalities. That is why its transversality allows to gather all the information in a single App, promoting accessible and interurban mobility.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.

FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Publications Bank of innovations

FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Préfecture de Var

App aimed at guiding and facilitating the integration of refugees and asylum seekers, addressing their demands and needs and helping them to achieve a quick and autonomous adaptation in the host community.

FIN(DA)WAY provides access to information on the rights of refugees and asylum seekers, while helping them find resources related to training and employment. After co-creation and testing sessions with more than 60 people, the main contents and information included in the digital application are the following: help in finding places to stay or eat, information on transportation and documentation, facilities for learning French, the possibility of storing each person’s documentation within the application, and a contact book with their location. In addition, social professionals can also have access to communicate and interact with users.

The objective of FIN(DA)WAY is that refugees and asylum seekers can access the tool during the process of the first reception, in order to achieve autonomy from the first moment and speed up their integration into the country. In addition, it is an easy-to-use application, free of charge, with offline access and available in six languages (French, Pashto, English, Arabic, Russian and Spanish).

It is a service that offers immediate and personalized information and is subject to change, adapting to new demands, contents and services.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.

Getxo Zurekin, community accompaniment at the end of life

Publications Bank of innovations

Getxo Zurekin, community accompaniment at the end of life

Fundación doble sonrisa

A local community network that supports and accompanies people who are in a situation of advanced illness, offering a model of health, social and community care to improve their well-being and quality of life that goes beyond the resources and capacity of the health and social services systems.

The network acts in different areas: raising public awareness of the importance of care and support for dependent people or those at the end of life; training neighbors in palliative care; and promoting research to foster a paradigm shift in community care.

The network also provides information on the resources available in the municipality in relation to palliative care and the situation of people with advanced illness, in the form of a local observatory that seeks to detect support needs based on a pioneering collaborative methodology where citizen participation is key.

Getxo Zurekin believes in the strength of the community and in networking among people of the same population to take care of each other, to reach where public services cannot reach.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Publications Bank of innovations

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Hoplr

Social network aimed at creating social capital among neighbors in a neighborhood. It builds local communities that go hand in hand with current social changes to create fully inclusive and participatory cities.

The initiative aims to put community at the center of neighborhood life, as it considers mutual support to be one of the key elements of neighborhoods. It works free of charge for all types of mobile devices and access is based on each person’s address. To connect neighbors in the same area, neighborhoods are geographically delimited and only profiles from the same neighborhood have access to messages posted within it.

People using the application can meet other people living in the same neighborhood, ask for help to carry out different tasks, or help other neighbors with their needs. In addition, it is a good tool for organizing activities or events such as bike tours or game nights. Hoplr promotes care among the people who participate, whether it is companionship when a person is sick, shopping for elderly people who ask for it, or finding a person to take care of children for a few afternoons during the week.

As for public institutions, they cannot see the conversations between neighbors, but they have the possibility of publishing messages to inform about new developments, with which neighbors can interact and contribute ideas. In other words, it is a social network that promotes direct communication between neighborhood demands and the actions carried out by municipal authorities.

It is a social network free of commercial and advertising intervention, which works respecting the privacy of users, to create a safe environment for communication and citizen participation.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.

Vila Veïna, a new public community care system

Publications Bank of innovations

Vila Veïna, a new public community care system

Barcelona City Council

A new public care system in the city of Barcelona that aims to achieve a model of social and health care that is smaller and closer to the users.

To achieve this, it structures the service in a set of “Super Islands” of care, which encompass a group of houses and neighborhoods of between 10,000 and 30,000 inhabitants, with a reference point located in an open community space (for example, a library) to manage the needs of service users in an integrated manner. Thanks to this new innovative service model, professionals enjoy greater autonomy in the organization and management of their work, since they know the users more closely and are able to deal more directly and satisfactorily with all of them.

Each Vila Veïna has the essential services and benefits related to care in a centralized manner, in order to be able to deal with them closely. It also has emotional support groups and a resource bank for the care of children and the elderly, which provides material such as crutches, cradles, wheelchairs and other items necessary for the care of children and the elderly. It also offers legal and employment advice for caregivers and families in need, as well as talks and outdoor activities. The aim is to provide caregivers with access to information about existing services, as well as to create communities of care and proximity.

Each Vila Veïna has a professional who dedicates his or her working day to promoting networking, programming activities and attending to citizens in relation to care. The new profile of this professional is essential in innovation and requires a set of skills for community activation, as well as knowledge of municipal administrative systems and other administrations.

The project is aimed at the entire population living in the territory, because it is based on the idea that ‘we all take care of each other’, and the goal is to achieve a more caring community with all the people who are part of it.

In short, it is an innovative model that humanizes services and contemplates the participation of people, both caregivers and those receiving care, who are part of a community network and co-responsible for the collective welfare.

By 2022 there will be 12 Vila Veïna spaces in the city of Barcelona, and the goal is to have 115 throughout the city in the future.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4you, accessibility certification for people with disabilities

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care, support for people who care for others

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.