Pioneering Initiatives for the Digital Inclusion of Vulnerable Groups

Campus InnoBreaks

Pioneering Initiatives for the Digital Inclusion of Vulnerable Groups

Innobreak 09.04.25 Inclusió digital - Imatge de persones grans utilitzant ordinadors. Les persones grans són un dels col·lectius susceptibles de patir a causa de la bretxa digital

DigiUP (Finland) and the Digital Inclusion Center of Bordeaux Métropole (France).
Wednesday, April 9, from 9:00 AM to 10:30 AM. Open for registration.

Webinar in English

We live in an increasingly digital society where technology is essential for accessing basic services, information, and social connections. However, a significant part of the population remains excluded from this digital environment, either due to a lack of access to technology or the necessary skills to use it independently and safely. The digital divide not only limits opportunities for these individuals but also exacerbates social and economic vulnerability. According to a 2022 study by the Catalan government, among vulnerable groups, half of the people do not have a computer at home, 3 out of 10 lack mobile data access, and 38% do not know how to carry out online procedures.

Digital inclusion aims to turn technology into an empowering tool for people’s lives, with public and private social service organizations playing a crucial role in this process. Simple and personalized actions—such as helping individuals become familiar with basic tasks (sending a message, downloading an app, using a search engine) or providing support in device configuration (adjusting language settings, font size, linking email accounts)—can make a huge difference in their digital autonomy.

At the same time, making cities more inclusive requires improving infrastructure (secure and accessible Wi-Fi connectivity, device lending programs, digital learning spaces) and training social professionals in digital skills.

In this Innobreak, we will explore two pioneering European initiatives that promote socio-digital inclusion for the most vulnerable groups in society:

  • DigiUp (Helsinki, Finland) is a service designed to enhance the digital skills of migrants, fostering their inclusion and active participation in the community. To achieve this, DigiUp provides training and capacity-building for social service professionals, enabling them to offer digital support tailored to the cultural diversity and specific needs of newly arrived individuals.
  • The Digital Inclusion Center (Bordeaux Métropole, France) operates in two key areas: a public digital space offering direct digital support to the population and a specialized training program for social action professionals. The Bordeaux Métropole also provides direct training for vulnerable individuals and coordinates the “France Service Digital Advisors,” professionals who assist and educate citizens on the responsible use of digital tools.

SPEAKERS:

Yuri Kitaba, DigiUp, Helsinki (Finland).

Anna Lebey, Digital Inclusion Center, Bordeaux Métropole (France).

Innobreaks

Innobreak 09.04.25 Inclusió digital - Imatge de persones grans utilitzant ordinadors. Les persones grans són un dels col·lectius susceptibles de patir a causa de la bretxa digital

Pioneering Initiatives for the Digital Inclusion of Vulnerable Groups

DigiUP (Finland) and the Digital Inclusion Center of Bordeaux Métropole (France). Wednesday, April 9, from 9:00 AM to 10:30 AM. Open for registration.
Innobreak: Noves mirades en la prevenció i intervenció de la Violència sexual infantil

New Perspectives on the Prevention and Intervention of Child Sexual Violence

PrevenSI (Intress) and Barnahus (Save the Children). Held on 11/2/25.
Innobeak - Serveis innovadors en drogodependencia

Innovative Services in Drug Addiction: Family Support and Risk Prevention

BRUS (Denmark) and Energy Control (Catalonia). Held on 02/07/24.
Persona en situació de sensellarisme

Homelessness and Technology: Tools to rebuild the bonds with the community

Entourage (France) and Nidus (Catalonia). Held on 05/06/2024.

RAPNIC Project: Automatic Recognition of Unintelligible Speech in Catalan

Lab Innovation projects

RAPNIC Project: Automatic Recognition of Unintelligible Speech in Catalan

Noi amb paràlisi cerebral, potencial beneficiari del Projecte RAPNIC Reconeixement Automatic de la Parla No Intelligible en catala

RAPNIC is a project focused on developing and training an Artificial Intelligence (AI) model capable of recognizing unintelligible speech in Catalan.

(2025-2026)

Despite technological advancements, voice recognition systems still face significant challenges in identifying and interpreting speech patterns that deviate from standard norms, particularly in the case of so-called “unintelligible speech.” As a result, people with speech disorders, such as dysarthria, often struggle to be understood and are unable to access technological tools that could facilitate their communication and autonomy. Furthermore, the few existing solutions are primarily available in English, creating an additional barrier for speakers of other languages, including Catalan.

The RAPNIC project (Automatic Recognition of Unintelligible Speech in Catalan) aims to address this need by developing an AI-powered solution capable of recognizing and interpreting unintelligible speech in Catalan. This technology will allow individuals with speech disorders to interact effectively with voice assistants, speech-to-text transcription systems, and other digital tools, thereby improving their autonomy and quality of life.

What is RAPNIC?

RAPNIC is a pioneering initiative by the iSocial Foundation that seeks to eliminate a major technological barrier for people with speech disorders. Using Artificial Intelligence (AI), RAPNIC aims to develop a system capable of recognizing and understanding unintelligible speech, which current voice recognition systems fail to comprehend.

To achieve this, the project plans to create a database of unintelligible Catalan speech, built from voice recordings of individuals with speech disorders, with a particular focus on dysarthria— a motor impairment affecting facial muscles and making the pronunciation of certain phonemes difficult. This database will train AI algorithms using deep learning technology to recognize the sound patterns of these speech variations.

Infographic RAPNIC Project

In the project’s initial phase, work will be carried out on a corpus of recordings from individuals with Down syndrome and cerebral palsy, as their speech patterns generally present fewer alterations than other forms of dysarthria, making AI training more manageable. The database will contain at least 100 hours of recorded speech and involve the participation of 120 volunteer speakers with Down syndrome and cerebral palsy, along with social professionals, speech therapists, deep learning specialists, and computational linguists.

The ultimate goal of RAPNIC is to extend this system, first to the 22,000 people with Down syndrome and cerebral palsy within the Catalan linguistic community and, in a later phase, to the entire population of 49,000 individuals with speech disorders in the Catalan-speaking region, including those with more severe conditions. RAPNIC will enable affected individuals to communicate more effectively with those around them, give voice commands to digital assistants, transcribe their speech into text, and interact with other digital services more independently.

CSC Impulsa 2024 Award

The RAPNIC Project has been recognized as the winner of the CSC Impulsa 2024 Awards in the category of “Innovative AI Projects in the Social Sector.”

This recognition, granted by the Catalan Health and Social Consortium (CSC), includes financial support of €20,000 and technical guidance from the consortium, which will be crucial in transforming this initiative into a tangible reality.

Premi CSC Impulsa a RAPNIC web

Leads:

Fundació iSocial. Innovació en l'acció social

Partners:

logo Universitat de Barcelona (UB)
Logo collectivat
FCSD Fundació Catalana Síndrome de Down
Logo ASPACE Catalunya
Ampans
Logo Alba. Persones amb empenta
Fundació El Maresme Discapacitats
logo astres

With the support of:

Logo CSC Consorci Salut SocialCatalunya

Projectes d’innovació

Noi amb paràlisi cerebral, potencial beneficiari del Projecte RAPNIC Reconeixement Automatic de la Parla No Intelligible en catala

RAPNIC Project: Automatic Recognition of Unintelligible Speech in Catalan

RAPNIC is a project focused on developing and training an Artificial Intelligence (AI) model capable of recognizing unintelligible speech in Catalan.
NIDUS Mental Health

NIDUS Mental Health

NIDUS Mental Health is a pilot project aimed at adapting the Nidus app as a digital support tool for individuals with mental health disorders undergoing the process of deinstitutionalization.
Imatge d'una mà sostenint un mòbil on s'hi veu la Soliguia, una de les eines tecnològiques involucrades en el projecte Solidigital

Solidigital

Solidigital is a cross-border collaboration project centered around three technological tools to support people in vulnerable situations: Soliguia, Nidus, and Reconnect.
DigitaliSSB (Promotion of the Digitalization of the Basic Social Services of Catalonia)

DigitaliSSB (Promotion of the Digitalization of the Basic Social Services of Catalonia)

DigitaliSSB is a project based on the developement of digital tools for the improvement of management and social intervention of the Basic Social Services of the local institutions in Catalonia
Vincles Alt Pirineu-Aran

Vincles Alt Pirineu-Aran

Vincles Alt Pirineu-Aran is a project for early detection and social intervention in situations of loneliness of the elderly in the Alt Pirineu-Aran region.
Rehab-Lab

Rehab-Lab

Rehab-Lab.Cat is a project for the creation of a FabLabs network for the design and manufacture of functional adaptations for activities of daily living through 3D printing.

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

Publications News

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

,

The Rehab-Lab.Cat network expands with 10 new organizations across Catalonia, establishing itself as a leader in the production of customized functional aids using 3D printing

The Rehab-Lab.Cat project, dedicated to creating personalized functional aids through 3D printing, takes a significant step forward with the addition of 10 new organizations across Catalonia and the official launch of the Rehab-Lab.Cat network. These new entities, equipped with 3D printers and becoming FabLabs within the network, will provide tailored solutions to more people with motor disabilities, improving their independence and quality of life.

Functional aids are custom-made plastic components that are low-cost and quickly manufactured to meet the specific daily needs of individuals with disabilities. While assistive products exist on the market, they are often standardized and do not adapt to each person’s unique requirements. According to a 2022 survey by Spain’s National Statistics Institute (INE), 46% of people with disabilities require assistive devices in their daily lives, while 18% need them but do not use them.

In response to this reality and inspired by the French Rehab-Lab community, we launched Rehab-Lab.Cat in 2023—an innovative social and technological project led by the iSocial Foundation, in collaboration with the CIM-UPC Foundation, the Ampans Foundation, the Guttmann Institute, and the company Avinent. This February, the project evolves into the Rehab-Lab.Cat network with the inclusion of 10 new social and healthcare organizations.

The Catalan Minister of Social Rights visits Rehab-Lab.Cat training sessions

As part of the launch of the Rehab-Lab.Cat network, a group of 28 occupational therapists and other professionals from the newly joined entities received training in the design and production of functional aids using 3D printing at UPC’s facilities. This training covered both technical aspects and the Rehab-Lab methodology, which promotes co-creation between the user, occupational therapists, and engineers.

On Thursday, February 6, the Catalan Minister of Social Rights, Mónica Martínez Bravo, visited the training sessions to gain firsthand insight into the project and its impact on enhancing independence for people with disabilities. Her visit underscored the importance of fostering dialogue and collaboration between the government, the social sector, universities, and private industry to develop real solutions that address citizens’ needs. Rehab-Lab.Cat is supported by the Government of Catalonia through the European Next Generation funds.

A growing collaborative project

The Rehab-Lab.Cat network is the result of collaboration between third-sector organizations, the academic community, and the technology sector. Alongside its five founding members, the network now includes:

• ASPACE Catalunya (Barcelona)
• Grup Alba (Tàrrega)
• Grup MIFAS (Girona)
• ASPID (Lleida)
• Grup Esclat (Barcelona)
• Fundació El Maresme (Mataró)
• Fundació Onada (Tarragona)
• Fundació Althaia (Manresa)
• Fundació Ramón Noguera (Girona)

By expanding, Rehab-Lab.Cat strengthens its connection with the European Rehab-Lab network, which now includes over 60 organizations across Europe. This international collaboration fosters knowledge-sharing and expertise in the production of customized functional aids.

The expansion of Rehab-Lab.Cat marks a major milestone in innovation for inclusion and autonomy among people with motor disabilities, solidifying the project as a reference point in Catalonia and Europe in this field.

Actualitat

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

The Rehab-Lab.Cat network expands with 10 new organizations across Catalonia, establishing itself as a leader in the production of customized functional aids using 3D printing
RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

The RAPNIC project will create a corpus of recordings to train algorithms and enable voice recognition systems to identify unintelligible speech.
Notícia webinar Quadres de Comandament

iSocial Presents 9 Types of Dashboards for Basic Areas of Social Services

The new Dashboards address the issue of fragmented information sources by consolidating them into a single application. Twelve Basic Areas of Social Services in Catalonia are already using this digital tool
Un farmacèutic col·loca

iSocial Promotes Integrated Social and Health Care for Unwanted Loneliness

The AISSS Project Enhances the Effectiveness of the Vincles System for Early Detection and Intervention in Unwanted Loneliness Through Collaboration Between Social Services and the Health System
The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The event brought together around 40 participants from the 20 member organizations, providing a platform to discuss strategic priorities and showcase innovative projects from both iSocial and other entities.
II Trobada anual del projecte DigitaliSSB

2nd Annual Meeting of the DigitaliSSB Project in Tarragona

We presented the new Dashboards and the new meSocial app at a gathering with representatives from the 18 Basic Social Services Areas involved in the DigitaliSSB project.

New Perspectives on the Prevention and Intervention of Child Sexual Violence

Campus InnoBreaks

New Perspectives on the Prevention and Intervention of Child Sexual Violence

Innobreak: Noves mirades en la prevenció i intervenció de la Violència sexual infantil

PrevenSI (Intress) and Barnahus (Save the Children). Held on 11/2/25.

Webinar in Spanish

Child sexual violence is a global issue that affects thousands of children and has serious consequences for their physical and emotional well-being. It is estimated that between 10% and 25% of the population has experienced sexual abuse during childhood, and nearly half of these cases are recurrent. Often, this violence occurs in trusted environments, making detection difficult. Furthermore, only about 15% of known cases are reported.

Addressing child sexual violence presents various structural and social challenges that complicate its prevention, detection, and the support provided afterward. A lack of knowledge and training hinders the identification of situations involving child sexual violence. Additionally, excessive bureaucracy and the criminal nature of these cases make it even harder to support victims through what is already a lengthy and complex process. On the other hand, social intervention efforts often focus on assisting victims, leaving the prevention of abuse and work with perpetrators in the background.

During this Innobreak, we will introduce two innovative initiatives aimed at preventing and addressing child sexual violence, as well as raising awareness about this issue in our society:

  • PrevenSi (Catalonia) is a specialized resource for the prevention of child sexual abuse (CSA), created through the collaboration between the Institute of Forensic Psychology, the Intress Institute, and the IReS Foundation. This initiative tackles the realities of pedophilia and child sexual abuse through a specialized web platform that provides support and referral services for pedophiles. It also offers guidance and preventive resources for professionals and individuals who know of or suspect cases of CSA.
  • Barnahus (Europe) is a comprehensive care model, impulsed by Save the Children, where all departments involved in a case of child sexual abuse work together under one roof to support child victims. By consolidating all services in a single location, the process is streamlined, and secondary victimization—which children often experience in these cases—is significantly reduced. Over the past few decades, the Barnahus model has become a benchmark for integrated and coordinated care across Europe.

Speakers:

  • Núria Iturbe i Meritxell Campmajó, PrevenSI (Catalonia)
  • Emilie Rivas, Barnahus (Europe)

Innobreaks

Innobreak 09.04.25 Inclusió digital - Imatge de persones grans utilitzant ordinadors. Les persones grans són un dels col·lectius susceptibles de patir a causa de la bretxa digital

Pioneering Initiatives for the Digital Inclusion of Vulnerable Groups

DigiUP (Finland) and the Digital Inclusion Center of Bordeaux Métropole (France). Wednesday, April 9, from 9:00 AM to 10:30 AM. Open for registration.
Innobreak: Noves mirades en la prevenció i intervenció de la Violència sexual infantil

New Perspectives on the Prevention and Intervention of Child Sexual Violence

PrevenSI (Intress) and Barnahus (Save the Children). Held on 11/2/25.
Innobeak - Serveis innovadors en drogodependencia

Innovative Services in Drug Addiction: Family Support and Risk Prevention

BRUS (Denmark) and Energy Control (Catalonia). Held on 02/07/24.
Persona en situació de sensellarisme

Homelessness and Technology: Tools to rebuild the bonds with the community

Entourage (France) and Nidus (Catalonia). Held on 05/06/2024.

Acctua, a technological solution promoting digital accessibility on the Internet

Publications Bank of innovations

Acctua, a technological solution promoting digital accessibility on the Internet

Accesit Inclusivo

Imatge d'una persona amb necessitats d'accessibilitat digital

An initiative that facilitates Internet access and digital inclusion

In Spain, more than one million people face digital accessibility issues when accessing the Internet. This number rises to 16 million when considering difficulties stemming from physical or age-related limitations. The Acctua project is an innovative initiative aimed at facilitating access to web content and services for all users, regardless of their age and abilities.

Acctua offers an accessible and adaptable solution thanks to its intelligent interface, which allows web navigation through various modalities such as keyboard, voice commands, or other alternative mechanisms, ensuring an inclusive experience.

Moreover, the service does not require the installation of additional software or hardware by the user, as it is directly integrated into the visited web pages. The system is compatible with the most popular platforms and browsers, and operates through the cloud, allowing access from any computer. Through different navigation modes, such as sound modulation or switches, Acctua ensures that people with visual and mobility impairments or cognitive limitations can easily access digital content.

Josep Maria Solé: “To innovate, you need to dare, and daring must embrace the risk of making mistakes.”

Publications Interviews

Josep Maria Solé: “To innovate, you need to dare, and daring must embrace the risk of making mistakes.”

,
Entrevista a Josep Maria Solé - Per innovar, cal atrevir-s'hi

Josep Maria Solé is a lawyer and the director of the Support-Girona Foundation. He also serves as a trustee and president of the Social Council of the Guttmann Institute Foundation, vice president of the DRISSA Foundation, and a member of the board of the European Association of Service Providers for Persons with Disabilities (EASPD), among other roles. Since 2024, he has been president of the iSocial Foundation, succeeding Montse Cervera. We spoke with him to share his vision for the foundation and the need for innovation in the social sector

What does it mean to you to take on the presidency of a foundation whose mission is to promote social innovation?

As I see it, the iSocial Foundation has always been a cooperative project of the organizations that make it up. Taking on the presidency is simply fulfilling a role that someone has to take on. My goal as president is to maximize the participation of the talent present in all the entities that form part of iSocial’s ecosystem. But I would also like to reach out to other organizations, to parts of the social sector that we have not yet been able to engage. Only through alliances will we grow. Having talent and great ideas is not enough; alliances are what enable ideas to take shape and become reality. In this sense, a single person can achieve little unless they can bring together many wills. I believe this is the main purpose of the role I now assume.

Why is it important to innovate in the social sector?

It is especially important to foster an innovative mindset and ensure that innovation reaches both direct intervention with the individuals and groups in need—where the social sector realizes its mission and values—and the ways in which we organize the mechanisms that enable this intervention. These mechanisms need to be rethought to have a more significant and transformative impact on people’s lives and society as a whole.

What do you mean by introducing innovation in the organization?

This is an area where we lag quite behind other sectors, such as healthcare, where management is given intrinsic value, and no one takes on management roles solely based on practice. The healthcare sector is acutely aware that it is the custodian of significant social efforts—in terms of budgets, resources, etc.—and therefore must be managed with sound management principles. In the social sector, however, many people still end up in leadership or strategic roles without planning for it or receiving the necessary training to fulfill these roles effectively.

We need innovation to become part of how organizations are managed. This does not mean, of course, abandoning the sector’s social values. In other sectors, it’s less complicated; when a solution that adds value is found, it is shared and presented at conferences, for example. In our field, this tradition is weaker, and much of the activity revolves around revisiting the same problems. There’s a lack of real debate on how to advance and improve. Innovation doesn’t always mean disruption, though it sometimes does.

Looking back, what are the main achievements of the iSocial Foundation in its six years of existence?

First and foremost, consolidating its existence and building a minimal organizational structure that can now take on more ambitious projects. In the beginning, all of us involved invested resources and ideas, but we primarily relied on the human resource of one of the founders, the current director, Toni Codina. Today, Toni Codina is joined by other talented individuals, which allows us to realize more projects. As a result, ideas that emerge within the iSocial ecosystem now have much greater potential to be implemented, tested, and eventually scaled. This seemed like a distant goal at the beginning.

What role does the iSocial Foundation play within the social innovation ecosystem in Catalonia and Europe?

We are just one part of the ecosystem; we cannot claim to have arrived and transformed the sector’s perspective. However, I do think we represent a relatively unique piece. There aren’t many organizations where such a wide array of independent intervention organizations come together without being structured as a sector or federation, or depending on an administration or government. The entities involved in iSocial participate voluntarily, and this freedom and autonomy in shaping the foundation’s action lines are incredibly valuable.

That said, as I mentioned earlier, other players exist, and perhaps the next step is to work with them and bring them into the fold to create an ecosystem that permeates the entire sector and improves how we operate.

How do you assess the current state of the social sector?

We are in a challenging moment. Europe, and the world at large, are heading toward a complex geopolitical landscape where some of the values that have historically inspired social policies—especially in Europe—are being questioned. While this isn’t always explicitly acknowledged, some of the proposals being presented to and voted on by the public, sometimes with significant support, lack the solidarity and cohesion the social sector requires to support those in need. The ideas gaining ground today are not always aligned with the vision of an inclusive society where everyone can participate without feeling excluded. There’s a growing individualistic trend, born of a misunderstood libealism, that dehumanizes the weak—those without the resources to compete. From the social sector, we rmust act as a counterweight to prevent this perspective from prevailing. We need to prioritize the collective good, society as a whole, and especially those most marginalized.

Europe should be a stronghold for these principles. Many other regions have not embraced the welfare state or the idea of rebalancing society through contributions from the more privileged to reduce the disparities faced by the less fortunate. The social sector must innovate to demonstrate that it can operate effectively, efficiently manage resources, and simultaneously drive transformation and create value for society. This is not easy because it requires a clear purpose behind every action. Too often, the purpose is tactical rather than strategic, and this is the perspective we now need.

What other challenges does the third social sector face?

The social sector will need to adapt to an inevitable social change: the progressive increase of the elderly population—some of whom will require support—within society as a whole. This is an unavoidable factor and can elicit various responses, some of which, of course, are not aligned with the interests of the social sector. One such response is the complete commodification of the support and care sector, focusing solely on cost-efficiency and the bare minimum of needs coverage. The social sector must champion human rights values that ensure these supports and care services are inclusive and involve the participation of those who receive them, leaving no one behind or relegating those with fewer resources to second-class citizenship. In this regard, we face a challenge because the commercial sector tends to lower prices and industrialize its products, saying, “We’ll do it cheaper.” I support industrializing processes that lack added value, such as bureaucracy, but only to the extent that it allows us to allocate more resources to humanize services, enabling a stronger focus on human relationships, which ultimately is what improves everyone’s quality of life. I believe this should be the goal of the social sector.

Many of the projects at the iSocial Foundation have been driven by circumstancial funding, such as Next Generation funds, which were established in response to the crisis caused by the COVID-19 pandemic. Beyond this funding, what is the Foundation’s main challenge in securing financing to continue new projects?

The challenge lies in raising awareness among society at large, but especially within the political sector and governments, about the need for the social sector to undergo a complete rethinking, as it currently does not meet human rights standards. For example, a significant part of the social sector still provides support based on institutionalization—offering the same service to a group of people regardless of their specific individual needs. Much of the spending on residential care or day services for groups such as the elderly or people with disabilities is still rooted in this approach. We fail to realize that this model, from a strictly human rights perspective, is outdated. Each person should be offered opportunities to live their life fully, independently, and as part of the community while receiving the individual support they need, not merely collective solutions. This transformation has not even been a priority in the use of funds like the Next Generation funds, which have often reinforced institutional perspectives.

In what way?

In many cases, for instance, they have been used to build residential spaces, which can be an option but unfortunately often become the only option for many individuals. I hope that this line of thought on supporting full lives continues to drive innovation and that iSocial has a space to introduce new ideas and projects. I can’t conceive of a future where, even if the Next Generation funding ends or new fiscal austerity policies emerge, we do not continue to advance the ideas of individualization and personalization of supports and care, the right to choose how one wants to live, and, if one wishes to remain in their usual environment, ensuring the delivery of adequate and sufficient support mechanisms. We are still far from being able to offer this, and the integration of new technologies to make some of these processes more efficient is still in its infancy. We also need to rethink the organization of resources. When we acquire more resources, we often replicate the same models we already had instead of considering whether everything should be organized differently.

What role should public institutions play in relation to social innovation?

First and foremost, they should stop creating barriers, and second, they should promote it. They should seek evidence of what works, and to have such evidence, things need to be tested. Today, there is an exaggerated fear of testing. Without trying new approaches, we cannot rule out options that are not suitable. Often, we stick with traditional methods because they are familiar, and we hesitate to try new proposals for intervention, resource organization, or community energy mobilization because these alternatives, not having been tested, lack evidence and therefore do not receive public funding. To innovate, one must dare to try, and daring must include accepting the risk of making mistakes. The current trend is the opposite; we often amplify the errors of things that worked or seemed to work in the past, even if they have not been revalidated in a modern and substantiated way. These methods may no longer work, yet we continue to allocate public resources to them. Without a spark of curiosity and courage to take risks, we will keep doing the same things over and over, and there is no need to innovate if that is the case.

How can we foster productive dialogue among the various stakeholders in social innovation?

By establishing multiple mechanisms for collaboration among all the system’s stakeholders. It should be much easier for individuals to express their feelings about the social interventions they receive: what they find lacking, what works for them, and what doesn’t. Often, these individuals are not taken into account, particularly if they struggle to articulate what they want or dislike. Therefore, support in decision-making or communication of their own will is an area where innovation is undoubtedly needed. It also often happens that the people being supported cannot contribute valuable feedback on potential alternatives because they have not been offered those alternatives and are unaware of them.

Additionally, all stakeholders must be involved, including the vast workforce entering the social sector, which is often highly precarious. The perspective must also be broadened to include all kinds of organizations in a transversal manner, without any preconceived notions—except for one fundamental principle: respect for human rights. Any entity advocating positions that are not aligned with a human rights perspective should be gradually excluded from the system.

What do you think is the main obstacle to social innovation in the third sector, and how can we overcome it?

The obstacle is fear, and the solution lies in courage: the courage to try different approaches and perspectives. Courage might mean genuinely supporting individuals’ autonomy rather than acting as the great overseers of risk prevention. It means letting people make their own decisions and supporting them in that process without judgment, even if their choices are not ones we would make ourselves. Currently, the system tends to prevent individuals from realizing decisions we disagree with. This happens across the board—from the elderly to people with disabilities, to those with mental health issues, and beyond. We have a strong aversion to risk, both in interventions and in the testing and trialing of innovative policies. To determine if these policies work, we need a degree of bravery, and this ultimately comes down to attitude.

Entrevistes

Entrevista a Josep Maria Solé - Per innovar, cal atrevir-s'hi

Josep Maria Solé: “To innovate, you need to dare, and daring must embrace the risk of making mistakes.”

Josep Maria Solé is a lawyer and the director of the Support-Girona Foundation. He also serves as a trustee and president of the Social Council of the Guttmann Institute Foundation, vice president of the DRISSA Foundation, and a member of the board of the European Association of Service Providers for Persons with Disabilities (EASPD), among other roles. Since 2024, he has been president of the iSocial Foundation, succeeding Montse Cervera. We spoke with him to share his vision for the foundation and the need for innovation in the social sector
Willy Allègre, impulsor del Rehab-Lab, en las instalaciones de CIM-UPC

Willy Allègre: “Rehab-Lab enables users with disabilities to take control of their rehabilitation and life projects”

Willy Allègre is an engineer and the driving force behind the Rehab-Lab network, a community of over 50 Fab Labs that enable the 3D production of functional aids for people with motor disabilities. At iSocial, we interviewed him regarding the Rehab-Lab Cat project, which will extend the initiative to Catalonia.
.category-articles.

Interview with iSocial: Dr Simon Duffy, Citizen Network

Simon Duffy explains the benefits of Self-directed Support and the barriers to this methodology. (iSocial Foundation, 2022 May)

RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

Publications News

RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

,

The RAPNIC project will create a corpus of recordings to train algorithms and enable voice recognition systems to identify unintelligible speech.

The RAPNIC Project – an acronym for Automatic Recognition of Unintelligible Speech in Catalan – has been named the winner of the CSC Impulsa 2024 Awards in the category of Innovative AI Projects in the Social Field. This award, presented by the Health and Social Consortium of Catalonia (CSC) on November 28 at an event held at CosmoCaixa in Barcelona, highlights the innovative nature of the initiative, which is currently in its early conceptual stages. The recognition will enable the project to move forward, aiming to improve the quality of life for people with speech disorders through the use of artificial intelligence.

A Solution to Break Down Communication Barriers

RAPNIC addresses a specific and widely neglected challenge: the difficulty people with speech impairments face in accessing voice recognition technologies. These technologies are particularly valuable for this population as they can support daily tasks and enhance autonomy. However, the only solution currently available, Voiceitt, is offered exclusively in English. Voice recognition tools in Catalan – and many other languages – are currently unable to interpret speech with reduced intelligibility because no foundational database exists to train the necessary algorithms.

The main goal of the RAPNIC project is to develop AI technology capable of recognizing and interpreting unintelligible speech in Catalan. By creating a comprehensive and relevant corpus of recordings, RAPNIC will make it possible to train open-source AI models tailored to the Catalan language. A public demonstrator of unintelligible speech recognition will subsequently be developed using the newly created database.

In its initial phase, the project will focus on recording speech from individuals with Down syndrome and cerebral palsy, groups that together include approximately 22,000 people within the Catalan-speaking region. These groups have less severe speech impairments, making it easier to train the algorithms. Over the coming months, a minimum of 100 hours of voice recordings will be gathered with the participation of 120 volunteers from these groups, selected by expert speech therapists. Later, the project aims to expand the solution to the broader population of 49,000 individuals with speech impairments in the Catalan-speaking area, including those with more severe conditions. This tool will allow users to access telecare services, give commands to voice assistants, and communicate more independently and effectively with family members and professionals.

A Collaborative Effort for Inclusive Technology

The RAPNIC project will be led by the iSocial Foundation. However, the CSC award application was submitted by the Catalan Down Syndrome Foundation (FCSD), a member of iSocial, on behalf of all project partners. The group of organizations driving RAPNIC includes, in addition to iSocial and FCSD, five other disability sector entities (Ampans Foundation, Maresme Foundation, Grup Alba, Aspace Catalunya Foundation –members de four of them of iSocial– and Astres Foundation). These organizations bring their expertise in working with individuals with functional diversity.

RAPNIC also benefits from scientific support provided by the Language and Computation Center at the University of Barcelona and the CIEN Research Group at the Autonomous University of Barcelona. On the technological side, the project collaborates with the cooperative Col·lectivaT and the Salus.Coop platform for data donation in research. This collaborative network aims to integrate science, technology, and social action to achieve a shared goal.

Recognizing the Future of Digital Inclusion

The recognition from the Health and Social Consortium of Catalonia (CSC), which includes €20,000 in funding and technical support from the Consortium, will be instrumental in turning this initiative into a tangible reality.

With this distinction, RAPNIC takes a decisive step toward establishing itself as a key project promoting accessibility, inclusion, and empowerment for people with disabilities through artificial intelligence.

Watch the vídeo of the application!

Actualitat

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

The Rehab-Lab.Cat network expands with 10 new organizations across Catalonia, establishing itself as a leader in the production of customized functional aids using 3D printing
RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

The RAPNIC project will create a corpus of recordings to train algorithms and enable voice recognition systems to identify unintelligible speech.
Notícia webinar Quadres de Comandament

iSocial Presents 9 Types of Dashboards for Basic Areas of Social Services

The new Dashboards address the issue of fragmented information sources by consolidating them into a single application. Twelve Basic Areas of Social Services in Catalonia are already using this digital tool
Un farmacèutic col·loca

iSocial Promotes Integrated Social and Health Care for Unwanted Loneliness

The AISSS Project Enhances the Effectiveness of the Vincles System for Early Detection and Intervention in Unwanted Loneliness Through Collaboration Between Social Services and the Health System
The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The event brought together around 40 participants from the 20 member organizations, providing a platform to discuss strategic priorities and showcase innovative projects from both iSocial and other entities.
II Trobada anual del projecte DigitaliSSB

2nd Annual Meeting of the DigitaliSSB Project in Tarragona

We presented the new Dashboards and the new meSocial app at a gathering with representatives from the 18 Basic Social Services Areas involved in the DigitaliSSB project.

iSocial Presents 9 Types of Dashboards for Basic Areas of Social Services

Publications News

iSocial Presents 9 Types of Dashboards for Basic Areas of Social Services

, ,
Notícia webinar Quadres de Comandament

The new Dashboards address the issue of fragmented information sources by consolidating them into a single application. Twelve Basic Areas of Social Services in Catalonia are already using this digital tool

Els Equips Bàsics de Serveis Socials dels Ajuntaments i el Consells Comarcals generalment han de treballar amb una gran diversitat d’aplicacions i fonts d’informació. Aquesta dispersió dificulta l’anàlisi de les dades, la presa de decisions, la planificació i l’avaluació.

Social Services teams at municipalities and county councils typically work with a wide range of applications and information sources. This fragmentation complicates data analysis, decision-making, planning, and evaluation.

To address this situation, since 2023, the iSocial Foundation has developed Dashboards for a dozen Basic Areas across the region as part of the DigitaliSSB project. These Dashboards bring together all relevant information into a single, highly visual, and easy-to-use application. They provide detailed insights into the people served, the services provided, service costs, and the workload of social services professionals (EBAS), among other features.

The Dashboards have been designed by listening to the specific needs of each Basic Area and tailoring them to their reality and available data. The first twelve Basic Areas now equipped with Dashboards include: the City Councils of Tarragona, Girona, Reus, Amposta, and Calafell; the Social Action Consortium of La Garrotxa; the County Councils of Vallès Oriental, Pallars Sobirà, Alt Penedès, and Ribera d’Ebre; the La Plana Community; and the Social Action Consortium of Osona.

In a webinar held today, November 29, aimed at the 109 Basic Areas of Social Services in Catalonia, the iSocial Foundation presented nine types of Dashboards, using real-life examples, to address different aspects of activity and management within the Basic Areas:

  1. Dashboard for Emergency Social Assistance
  2. Dashboard for User Care
  3. Dashboard for Home Care Services (SAD)
  4. Dashboard for Telecare Services
  5. Dashboard for Child Services
  6. Dashboard for Dependency Care
  7. Dashboard for SSM-CAT Assessments
  8. Dashboard for EBAS Professional Workloads
  9. Dashboard for Housing Services and Other Support Services

Each Basic Area can use as many dashboards as needed, integrating them into a single application, navigable through a user-friendly menu.

The presentation was delivered by Francesc Oliveras, IT engineer at the iSocial Foundation and an expert in social services information systems.

Basic Areas interested in adopting this tool, which facilitates data analysis, decision-making, planning, and evaluation, can contact the iSocial Foundation for further information.

Actualitat

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

The Rehab-Lab.Cat network expands with 10 new organizations across Catalonia, establishing itself as a leader in the production of customized functional aids using 3D printing
RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

The RAPNIC project will create a corpus of recordings to train algorithms and enable voice recognition systems to identify unintelligible speech.
Notícia webinar Quadres de Comandament

iSocial Presents 9 Types of Dashboards for Basic Areas of Social Services

The new Dashboards address the issue of fragmented information sources by consolidating them into a single application. Twelve Basic Areas of Social Services in Catalonia are already using this digital tool
Un farmacèutic col·loca

iSocial Promotes Integrated Social and Health Care for Unwanted Loneliness

The AISSS Project Enhances the Effectiveness of the Vincles System for Early Detection and Intervention in Unwanted Loneliness Through Collaboration Between Social Services and the Health System
The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The event brought together around 40 participants from the 20 member organizations, providing a platform to discuss strategic priorities and showcase innovative projects from both iSocial and other entities.
II Trobada anual del projecte DigitaliSSB

2nd Annual Meeting of the DigitaliSSB Project in Tarragona

We presented the new Dashboards and the new meSocial app at a gathering with representatives from the 18 Basic Social Services Areas involved in the DigitaliSSB project.

iSocial Promotes Integrated Social and Health Care for Unwanted Loneliness

Publications News

iSocial Promotes Integrated Social and Health Care for Unwanted Loneliness

,
Un farmacèutic col·loca

The AISSS Project Enhances the Effectiveness of the Vincles System for Early Detection and Intervention in Unwanted Loneliness Through Collaboration Between Social Services and the Health System

Today, November 28, the iSocial Foundation presented the results of the project “Integrated Social and Health Care for Loneliness” (AISSS) at the headquarters of the Social and Health Innovation Hub in Terrassa. After 10 months of work, the project has established the groundwork for incorporating the Health system into the Vincles Alt Pirineu-Aran program, led by regional Social Services, aimed at detecting and addressing situations of unwanted loneliness among older adults across the six counties of the Catalan Pyrenees.

The AISSS project first identified 10 health indicators that facilitate the detection of loneliness in older adults, enhancing the big data system Vincles-detecció, which is designed to identify loneliness risks in individuals over 55. Until now, this technological system used 53 indicators derived from the census, the Social Services registry, and community volunteer informants. With the addition of 10 new Health indicators, the system has gained greater reliability and precision.

The inclusion of these new indicators was made possible through a partnership agreement with the Catalan Health Institute (ICS), allowing access to this data in a pilot municipality, Montferrer i Castellbò, in the Alt Urgell region. The data was incorporated into the big data Vincles-detection system, and its algorithms for calculating loneliness risk were updated. This resulted in a slight increase (+3%) in the number of individuals identified as being at risk of loneliness—now 45% of the total—and a significant increase (+21%) in the detection of individuals at high or very high risk of loneliness (23%), compared to previous detection efforts using only social data (2%).

Health data also enabled better targeting of the population over 55 years old to whom the Vincles program is directed. In the pilot municipality, it identified those who are both registered and living there (42%) compared to individuals of the same age group who are registered but reside elsewhere (58%). This phenomenon is common in mountain regions, where many people move to larger towns or valleys upon retirement while maintaining their registration in their place of origin.

Lastly, the AISSS project has improved individual and community interventions for people experiencing unwanted loneliness by fostering collaboration between healthcare teams and Social Services professionals leading the program. Previously, the detection and intervention in loneliness cases by Health and Social Services professionals were carried out separately and often duplicated. Within the AISSS framework, these professionals began working together to provide support and guidance to individuals in socially vulnerable situations and to encourage them to participate in community activities.

As a result, of the 36 additional high-risk individuals identified in Montferrer i Castellbò through health data, 10 received prescribed interventions thanks to healthcare professionals. Additionally, 7 individuals started participating in weekly community activities, and 3 agreed to receive personalized support. The program remains active to address the needs of the remaining detected cases.

Given the success of this pilot initiative, the organizations driving the Vincles Alt Pirineu-Aran program aim to extend this model of integrated social and health care for unwanted loneliness to the 77 municipalities across the six counties of the Catalan Pyrenees. This expansion seeks to achieve a more significant positive impact on the well-being of older adults experiencing loneliness.

The AISSS project was carried out between January and October 2024 under the leadership of the iSocial Foundation, with the participation of Antares Consulting, the Alt Urgell Social Care Consortium, the Integra Pirineus Foundation, the Alt Pirineu-Aran Territorial Management of ICS, and the Montferrer i Castellbò City Council. The Basque technology company Gislan and the Basque social organization Agintzari also collaborated, as the Vincles system is an adaptation of the Auzosare system previously developed in the Basque Country by these organizations. Furthermore, the project was made possible through funding and support from the Social and Health Innovation Hub (HISS), which selected this initiative among the top ten projects in its 1st Call for Integrated Social and Health Care Projects to combat unwanted loneliness.

Actualitat

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

The Rehab-Lab.Cat network expands with 10 new organizations across Catalonia, establishing itself as a leader in the production of customized functional aids using 3D printing
RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

The RAPNIC project will create a corpus of recordings to train algorithms and enable voice recognition systems to identify unintelligible speech.
Notícia webinar Quadres de Comandament

iSocial Presents 9 Types of Dashboards for Basic Areas of Social Services

The new Dashboards address the issue of fragmented information sources by consolidating them into a single application. Twelve Basic Areas of Social Services in Catalonia are already using this digital tool
Un farmacèutic col·loca

iSocial Promotes Integrated Social and Health Care for Unwanted Loneliness

The AISSS Project Enhances the Effectiveness of the Vincles System for Early Detection and Intervention in Unwanted Loneliness Through Collaboration Between Social Services and the Health System
The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The event brought together around 40 participants from the 20 member organizations, providing a platform to discuss strategic priorities and showcase innovative projects from both iSocial and other entities.
II Trobada anual del projecte DigitaliSSB

2nd Annual Meeting of the DigitaliSSB Project in Tarragona

We presented the new Dashboards and the new meSocial app at a gathering with representatives from the 18 Basic Social Services Areas involved in the DigitaliSSB project.

The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

Publications News

The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

,

The event brought together around 40 participants from the 20 member organizations, providing a platform to discuss strategic priorities and showcase innovative projects from both iSocial and other entities.

On Tuesday, November 19, iSocial held its 2nd Annual Meeting of Member Organizations, gathering nearly 40 representatives from the 20 entities that make up our Foundation. Once again, this event provided a unique opportunity to share projects, explore new areas of collaboration, and strengthen synergies between organizations with the goal of driving innovation in the social sector.

The meeting began with remarks from the Foundation’s new president, Josep Maria Solé, followed by an introduction from director Toni Codina, who presented the Foundation’s achievements over 2024. The iSocial technical team then shared highlights from some of our key projects: the Social Services Dashboard for Basic Areas, the iSocialPro Suite for supporting individuals in vulnerable situations, the RehabLab project using 3D printing for functional aids, and Vincles Alt-Pirineu Aran, an initiative combining big data analysis and community intervention to detect and prevent unwanted loneliness.

This year, however, we also wanted to give the floor to our member organizations to present some of the innovative initiatives they are leading, which serve as excellent examples of best practices. These included the La Bassa Community Space by the Alba Group, offering an inclusive model for elderly people in rural areas; SoyYoLiteral by the Joia Foundation, a platform for young people with mental health resources; and Atenea by ABD, a technological tool using voice recognition to assist seniors and dependent individuals with daily tasks. Ampans introduced VinculAPP, an app designed to improve communication with users and families, while the SSI Group presented ZainLab, focusing on training and employment in care work and longevity. Other showcased projects included Neurona app by the ASPACE Catalunya Foundation, an app connecting users with professionals in an accessible way, and the Llar La Mercè by FIBS, which provides comprehensive community-based aging services.

This starting point allowed us to reflect on the challenges facing the sector and discuss the importance of fostering knowledge-sharing among organizations to build alliances that amplify the social sector’s impact. Building on discussions from the last Innotrip, we also explored topics such as making user spaces more welcoming, developing training pathways aligned with the European Union’s professional skills objectives, and digitizing processes to improve service quality and efficiency. The destination for the next Innotrip in 2025 was also decided: it will take place in Finland, a benchmark country for social innovation.

We at the iSocial Foundation would like to thank all member organizations for their active participation and commitment. Their engagement and expertise are the driving force behind the Foundation’s mission. The reflections, ideas, and proposals from participants laid a strong foundation for continuing to advance toward a more innovative, inclusive, and responsive social care model to address future challenges.

Actualitat

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

Rehab-Lab.Cat network launches to boost autonomy for people with disabilities through 3D printing

The Rehab-Lab.Cat network expands with 10 new organizations across Catalonia, establishing itself as a leader in the production of customized functional aids using 3D printing
RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

RAPNIC Project Wins the 2024 CSC Impulsa Award for Innovation in AI in the Social Field

The RAPNIC project will create a corpus of recordings to train algorithms and enable voice recognition systems to identify unintelligible speech.
Notícia webinar Quadres de Comandament

iSocial Presents 9 Types of Dashboards for Basic Areas of Social Services

The new Dashboards address the issue of fragmented information sources by consolidating them into a single application. Twelve Basic Areas of Social Services in Catalonia are already using this digital tool
Un farmacèutic col·loca

iSocial Promotes Integrated Social and Health Care for Unwanted Loneliness

The AISSS Project Enhances the Effectiveness of the Vincles System for Early Detection and Intervention in Unwanted Loneliness Through Collaboration Between Social Services and the Health System
The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The iSocial Foundation Holds its 2nd Annual Meeting of Member Organizations

The event brought together around 40 participants from the 20 member organizations, providing a platform to discuss strategic priorities and showcase innovative projects from both iSocial and other entities.
II Trobada anual del projecte DigitaliSSB

2nd Annual Meeting of the DigitaliSSB Project in Tarragona

We presented the new Dashboards and the new meSocial app at a gathering with representatives from the 18 Basic Social Services Areas involved in the DigitaliSSB project.