OSM, support for essential professionals to deal with crisis situations and strong stress

Publications Bank of innovations

OSM, support for essential professionals to deal with crisis situations and strong stress

NATAL and UASI

Program to help first responders and professionals of essential services (social, health sector, emergency…) manage crisis and stress situations, such as Covid-19.  It features online tools, such as Podcasts recorded by specialists, and also in-person activities, based on the OSM method (Operational Stress Management).

The OSM method works the resilience to adversity, teamwork, stress management, and decision-making in crisis contexts.  It addresses essential service professionals who work not only in situations of physical danger, but also of great psychological pressure, and who suffer from anxiety, depression, stress and, in extreme cases, risk of suicide.  The goal of the OSM programme is that public servants are able to serve citizenship in a more effective and at the same time healthy way.

NATAL

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities

Wheelmap.org, world map of accessibility for wheelchair users

Publications Bank of innovations

Wheelmap.org, world map of accessibility for wheelchair users

SOZIALHELDEN

Volunteer adding information into the map. By Andi Weiland I Wheelmap.org

Virtual free access map that indicates the accessibility of public sites around the world for persons with reduced mobility or wheelchair users, parents with a stroller, etc. It works similarly to Wikipedia: everyone can contribute with their knowledge of public places to update, expand, and improve the information contained in the map, in a very simple way. The map can be used from both your computer and mobile phone or tablet, using the Apps for iPhone and Android. It works all around the world and has already been translated into 32 languages, including Catalan and Spanish.

The accessibility rating system for each space is very easy to understand because it follows the idea of the traffic light: green if the site is fully accessible to wheelchairs; orange if it is partially accessible; and red if it is not. Sites that still have to be marked have a grey colour label. At the same time, this colour rating follows two important criteria: the first is accessibility in general, meaning whether or not there are stairs at the entry or inside the place to mark. And the second is the accessibility of toilets for wheelchair users. This will provide essential information to these people and shows the level of universal accessibility of the villages and towns of the whole planet.

Wheelmap.org

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities

A-Porta, a program to encourage neighbouring empowerment

Publications Bank of innovations

A-Porta, a program to encourage neighbouring empowerment

Confederació d’Associacions Veïnals de Catalunya (CONFAVC) and Cooperative “ser Barri”

“Picaportes” advising a neighbour. Retrieved from a-porta.cat

Social Project of neighbouring empowerment trough charismatic neighbours living in neighbourhoods where there are significant social needs. These neighbours are named “Picaportes” (in Catalan: those who knock on doors) and are hired, trained, and coordinated to make visits to all the people living in the neighbourhood. In these visits they give support, advice, information and resources on how to improve quality of life. They deal with issues such as access to social rights, job search, energy vulnerability, accompaniment to older people…

The project seeks to take over the neighbours, to break the mistrust that may exist, and to report on the resources, both public and self-managed, that are located in the neighbourhoods so that they can gradually develop a solid and supportive community. This social cohesion is achieved through the role of the “Picaportes”, who also live in the neighbourhood and can better empathise with the situation of neighbours than an outsider.

A-Porta

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities

WeCare Wales, a campaign to attract professionals for Social Services

Publications Bank of innovations

WeCare Wales, a campaign to attract professionals for Social Services

Wales (UK)

WeCare Wales

Communication campaign to increase public awareness of Social Services and attract 20,000 new people to work in this sector in the coming years.

In March 2019, Wales Social Services launched the WeCare Wales campaign, as part of a long-term strategy to increase the number of social workers in the next decade and to guarantee the quality Social Services. The campaign demonstrates the variety of roles and diversity of career advancement opportunities available in the industry, explains the skills and values needed, and emphasizes what makes professional work in this field rewarding and valuable through numerous testimonies of citizens who enjoy the benefits of Social Services.

Glofal Cymdeithasol Cymru Social Care Wales

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities

PACT, Big Data tool to predict the risk of chronic social exclusion

Publications Bank of innovations

PACT, Big Data tool to predict the risk of chronic social exclusion

Universidad Politécnica de Madrid

PACT

Foto: Mark Bende, Unsplash

Algoritme desenvolupat a partir de tècniques de Big data i Machine learning, que preveu el risc de les persones beneficiàries d’ajudes públiques de patir una situació d’exclusió social crònica.

L’algoritme s’ha creat a partir de l’anàlisi anonimitzada de més de 16.000 casos i de 60 factors predictius. Mitjançant l’aprenentatge automàtic (machine learning) s’han determinat els deu factors principals de risc, i s’ha desenvolupat una aplicació en línia, accessible per als professionals de Serveis Socials des de qualsevol dispositiu, ordinador, tauleta o telèfon mòbil, que permet que aquests professionals coneguin amb precisió el risc d’exclusió social d’una persona, per facilitar-los així les decisions o actuacions professionals a prendre.

A més, en el marc del projecte PACT també s’ha creat i implementat un programari per a la gestió activa de casos, basat en l’anàlisi de riscos personals. Aquesta anàlisi permet identificar millor les necessitats de formació de cada persona atesa per facilitar la seva inserció socio-laboral.

Pact Project

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities

Artificial Inteligence for identification of social vulnerability

Publications Bank of innovations

Artificial Inteligence for identification of social vulnerability

City of Espoo

Foto: City of Espoo

Big Data Analysis through Artificial Intelligence (IA) of multiple demographic databases to identify which people in a municipality need social help. This is a successful experiment carried out in 2017 by the City of Espoo (Finland), which has analyzed the social, health, and educational data of the entire population of the municipality, around 520,000 people, between the years 2002 and 2016.

Population data has been analyzed grouped according to various family environments, rather than by traditional methods of individual analysis. The results have allowed to identify, for example, 280 predictive factors in the field of childhood vulnerability and to show that, although none of these individual factors is a risk, the simultaneous occurrence of several factors can be a risk.

This pioneering experience of the Espoo City Council has shown that the analysis of a large volume of data from different origins through Artificial Intelligence techniques can play a very important role in the future of Social Services.

Espoo

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities

The Opportunity Atlas, Big Data analysis to optimize the social support system

Publications Bank of innovations

The Opportunity Atlas, Big Data analysis to optimize the social support system

Seattle Housing Authority

Foto: Seattle Housing Authority

A tool for the analysis of anonymized census data in order to optimize the system of public subsidies to the vulnerable population based on the detailed knowledge of the characteristics and social differences between disadvantaged neighborhoods.

The tool has allowed detecting in several US big cities that nearby neighborhoods with very low incomes offer many different opportunities to leave poverty to the children who live there. Seattle Housing Authority has pioneered the analysis of the “Opportunity Atlas” data and concluded that, unlike other American cities, the differences between neighborhoods that offer high social mobility and those that do not, are invisible to the naked eye and only by means of this data analysis it is possible to identify them.

Among other results, the city of Seattle has discovered that most of the subsidies were allocated to neighborhoods with low social mobility and this has led to a rethinking of the social assistance system to promote the residence of vulnerable families in the neighborhoods with a higher social mobility rate.

Seattle Housing Authority

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities

Les meves ajudes, an on-line tool to facilitate access to social assistance

Publications Bank of innovations

Les meves ajudes, an on-line tool to facilitate access to social assistance

Barcelona’s City Council

Foto: Ajuntament de Barcelona

A simulator called “Les meves ajudes”, allows on line consultation of the social aids a person is entitled to regardless of the Administration that manages them.

The simulator works anonymously and, based on the input, indicates which social aids may be requested, estimates the amount, and links to the procedures to be followed to request them.

Les meves ajudes

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities

Buurtzorg, autonomous teams of community healthcare

Publications Bank of innovations

Buurtzorg, autonomous teams of community healthcare

Buurtzorg

Foto: Buurtzorg

Home care organization that works through teams that have professional freedom and are responsible for their own operation. Each team is made up of 12 people and works in a neighborhood taking care of people who need support and managing the team’s work. Each new team looks for their own office in the neighborhood, dedicates time to introduce themselves to the local community and to get to know the GPs, therapists and other social and health professionals. The team decides how to organize the work, share responsibilities and make decisions.

As a KMPG study states: “Essentially, the program allows nurses (rather than nursing assistants or caregivers) to provide all the care the patient needs. And while this has meant higher costs per hour, the total number of hours has been lower. In fact, by changing the care model, Buurtzorg achieved a 50 percent reduction in hours of care, improved the quality of care and increased employee job satisfaction. ”

An Ernst and Young study estimated that the new system allowed a 40% savings on home care in the Netherlands.

Buurtzorg

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities

Self Sufficiency Matrix, matrix for evaluation independent-living capability

Publications Bank of innovations

Self Sufficiency Matrix, matrix for evaluation independent-living capability

Amsterdam Town Hall

Computer application that allows measuring a person’s ability to be self-sufficient, that is, to carry out daily activities independently

Until now, the assessment of an individual’s self-sufficiency was subjective, as it depended on the evaluator’s opinion. The Self Sufficiency Matrix (SSM) is based on eleven parameters that affect the effectiveness, productivity, and quality of life of the person. Income, housing, social network, and mental health are some examples. The tool allows the evaluator to obtain a relatively simple and comprehensive view of a complex concept.

The SSM captures “a snapshot” of a person’s specific moment. For this reason, generally, information older than 30 days is discarded. Additionally, the person’s background or future predictions about their state are not included. The program is divided into five levels of self-sufficiency, from less to more.

Banc d’innovacions

Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.
ChatGPT ha dit: Image of a woman bringing food to a lady in a wheelchair.

TalX, messaging app for people with motor disabilities

TALX is an inclusive messaging app for people with motor disabilities