Reconnect, a professional app to ensure the continuity of social insertion pathways

Reconnect, a professional app to ensure the continuity of social insertion pathways

Groupe SOS

Image from Reconnect webpage.

Work app for social professionals, which gives them all the information they need to support users: check their history, update their status, record meeting reports, schedule reminders for upcoming events, find documents and contacts useful, etc. It also allows you to inform team members of the situation of a person being cared for. And, in the event of a job replacement, the new professional can quickly get an overview of the ongoing procedures and the next steps to take in relation to each of the users.

In addition, it allows you to follow in real time the number of places available in services, accommodation and activities, and find the people who need them; and automatically analyze data statistics related to the people being cared for and assessing the impact of social intervention.

The ergonomics of the application have been specially worked with social professionals and third sector entities so that the management is very simple and allows the professionals to concentrate on accompanying the people being cared for. Co-design with third sector entities also allows you to provide solutions tailored to the specifics of the sector’s programs and services. And, in addition, the configuration of the system allows to satisfy the specific operational needs of each social entity.


IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm


Image from the Intermedia website.

Digital platform for the selection of professional profiles, especially aimed at people with vulnerabilities, which differs from other portals in the fact that it is able to make an intelligent matching of skills between job offers and candidates, and does not discriminate based on learned patterns.

This is a paradigm shift since, instead of working like other recruitment platforms that only take into account the candidate’s training and work experience as reflected in a CV, IntermediaJOB also values the rest of the learning that the candidate has acquired throughout his life, both in the training and professional and personal fields. This makes the match between the applicant and the company much more reliable than with other portals.

This tool is only possible thanks to innovation, which is why it is awaiting the incorporation of machine learning, a technology that would improve the reliability of the skills match, as well as big data to take advantage of successful experiences, or the use of bots to make technology more accessible to people.

What has already been implemented are the algorithms used by IntermediaJOB. The platform excludes all those better-positioned candidates who have more knowledge than necessary in a workplace, as well as those that value people of one gender more than another, for the simple fact that they follow learned patterns.

Beyond being just a platform where job offers can be posted, it also allows students to find their university internships.


Predictive tool for vulnerability situations, to improve the planning of social services.

Predictive tool for vulnerability situations, to improve the planning of social services.

Associació Benestar i Desenvolupament (ABD), Momentum Analytics

Image taken from the Unsplash website.

A predictive tool of needs and situations of vulnerability and inequality of the population that, based on Big Data and Artificial Intelligence algorithms, makes it possible to describe the socio-demographic and economic characteristics of families in the territory with the aim of helping municipal social services to better understand current real needs, predict future needs, size the portfolio of services and plan resources.

The tool has been applied for the first time in the neighbourhoods of the municipalities of Sant Feliu de Llobregat, Premià de Mar and Mollet del Vallés, and has enabled a better understanding of the impact of Covid on the most vulnerable population, with the participation of the social services, basic information management and open government teams of these three municipalities.

Momentum Analytics, together with the Asociación Bienestar y Desarrollo ABD, after years of developing the solution and talking to all the actors in the sector – central and regional governments, town councils, provincial councils, county councils, the third sector, foundations, associations, NGOs, energy companies, water companies – have crystallized the project with the implementation in these first three municipalities.

According to the expert Dr. Josep Maria Picas, “we are at the beginning of a project that will be fascinating, based on the information from the data of the social services of the town councils which, together with other community services such as health, will allow our assistance to the population to be unbeatable. We have a great opportunity”.

ADB Associació Benestar i Desenvolupament

Projecte Alimenta, community kitchens and food workshops to get away from welfarism

Projecte Alimenta, community kitchens and food workshops to get away from welfarism

Ajuntament de Barcelona, Fundació Privada Jovent

Image from the Ajuntament de Barcelona website.

A programme to escape from the welfare-based approach to food aid. It offers community kitchens and workshops where people who receive food can also learn how to optimize their food, prepare healthy dishes and extend food preservation. This promotes the right to decent, sustainable and healthy food among people in a situation of food vulnerability.

Each Espai Alimenta is located in a different area of the city and managed by a social organization. The aim is not only to offer a space to meet needs, but the programme also seeks to enable people in need of food aid to create a community bond and exchange knowledge.

Ajuntament de Barcelona

Mentoria Social, mentoring for vulnerable young people to promote social inclusion

Mentoria Social, mentoring for vulnerable young people to promote social inclusion

Coordinadora Mentoria Social

Picture from “Projecte Rossinyol”, a study that analyzes the impact of mentoring on migrant teenagers. / APPlying Mentoring

Platform of organizations that develop mentoring projects for young people and other vulnerable groups.

Coordinadora Mentoria Social, comprised of 11 partner entities and 8 member entities, brings into contact mentors with people at risk of social exclusion, mainly young people. With the aim of ensuring social cohesion and equal opportunities, the mentor is a voluntary person who is assigned a person to offer him or her their knowledge and experience.

In this way, both people share a few hours a week that enable mentoring to overcome labor, social, academic, etc. due to mentoring support and guidance.

Coordinadora Mentoria Social, through the formations it offers, also works to promote a quality mentoring model in the field of social action.

Coordinadora Mentoria Social

Be Girl, project against menstrual poverty, and the stigma and taboos it entails

Be Girl, project against menstrual poverty, and the stigma and taboos it entails

Be Girl and Plan Internacional

Colombian girls with their Smart Cycle. Retrieved from the website of Be Girl.

Project to combat menstrual poverty, as well as the stigma and the taboos it entails. It consists of an offer of reusable and affordable menstrual products, training workshops and a pendant that helps to monitor the menstrual cycle itself.

Be Girl products consist of reusable menstrual products, such as panties or cloth pads, made of waterproof and absorbing materials that prevent loss and allow for affordable and safe menstruation, both for the environment and for users. They have a useful life of two years, avoiding waste from traditional pads and tampons, as well as being safer, hygienic and more economic in the long term. Its design is comfortable, beautiful, and efficient to respond to the needs of people who menstruate.

The project also offers menstrual cycle knowledge workshops, which include the use of Smart Cycle, a tool that allows one to know the menstrual cycle and its different parts (menstruation, ovulation, maximum fertility day, etc.). It is a pendant that helps track the menstrual cycle and better understand one’s body. These workshops are intended for both girls and boys, to show menstruation as a natural and free of stigmas. They are performed in schools and leisure sites, to make them safer and freer from menstrual taboos.

Be Girl products can also be purchased online, and with the benefits of the sales, the impulsive organizations fund the free distribution of products to girls with few resources.

Be Girl

Positive Sparks, platform to give voice to isolated or excluded young people

Positive Sparks, platform to give voice to isolated or excluded young people

The Bytes Project

Youngsters participating in a face-to-face workshop from the project. Retrieved from Bytes’ website.

Youth participation platform which helps to give a voice to young people who are more isolated or excluded, to express their concerns, needs and opinion on the services offered by the community. The platform uses “Machine Learning” to analyse and interpret young people’s responses in a fast and automatic way.

In addition to empowering the most excluded young people and facilitating their participation, Positive Sparks allows social services and organisations working with young people with difficulties (mental health, drug abuse, school drop-out, etc.) to detect deficiencies in services, improve their interventions and identify new needs requiring new responses or services. The platform also offers the Public Administrations to use Positive Sparks for the development of youth-related public policies.

Within this initiative, more specific projects have emerged, such as Rural Sparks, which helps to give a voice to young people with difficulties in rural areas. On the other hand, Positive Sparks is not only a virtual platform, but also organizes workshops and presence activities to better meet young participants and to interact with them at first hand. Workshops are imparted by the Bytes organization in collaboration with other organizations, teaching centres, etc. It is currently a tool only available in English.

The Bytes Project

SMART-UP, Smart Meters to fight against energy poverty

SMART-UP, Smart Meters to fight against energy poverty

Ecoserveis, Alpheeis SAS, National Energy Action, Projects in Motion Limited, AISFOR SRL

Technicians advising a neighbour on the use of the Smart Meters

Smart monitors that let you know the energy that is being spent in a household at each time and thus be able to change consumption practices to reduce the energy bill. The Smart Meters incorporate small home screens (In-House) in which each household can visualize its consumption in real time.

This system has been developed as part of a European project between 2015 and 2018, with 5 participating countries. The project also included the training of the various agents who are in relation with vulnerable users: social workers, installers, etc. Training guides can be found for free on the project’s website and are adapted to the context and language of each participating country. This training allowed for gaining the knowledge needed to accompany users in the use of Smart Meters, interpreting consumer data, and knowing the possible measures to be taken to reduce the amount of energy bills.


Protection People app (PPa), biometric recognition to assist undocumented vulnerable people

Protection People app (PPa), biometric recognition to assist undocumented vulnerable people

It Will Be

Worker of an NGO creating a profile in the App

App that uses biometric technology to reliably identify and record vulnerable people without papers, especially children, and at the same time share this information between various NGOs to coordinate and improve the care of the registered people. Protection People app (PPa) is primarily intended to register users of services that are outside the system or have no identification documents, are homeless, had to suffer humanitarian disasters or other difficult situations.

The information collected in the App has a high level of encryption to ensure its protection. In addition, PPa is easy to use and maintain and is multilingual (English, French, and Spanish). Another advantage is its accessibility from different mobile devices allows to register people on the street, on the open field and anywhere, and at the same time it makes the app available to NGOs of any size and capacity.

PPa uses multifactorial biometric recognition software (palmar, facial and fingerprint) to register users. Its reliability is very high because it does not read the palmar print but the vein pattern, which does not change with age. Once the person is identified, a profile can be created that briefly describes their situation, history, and needs.

PPA Protection People App

Soliguide, a digital guide of services for homeless people

Soliguide, a digital guide of services for homeless people


Digital kiosk to access the interactive map of services

Online platform and touchscreens present in different large French cities, which allow homeless people, refugees or people with other serious vulnerabilities to contact specialized services that can meet their basic needs. This platform can be used from different electronic devices such as mobile phones, tablets or computers, or also from digital kiosks installed in public spaces (touchscreens located in train stations, reception centres, etc.).

Soliguide is an initiative of the Solinum association, which answers questions such as: Where can I eat? Where can I maintain my personal hygiene? Where can I sleep safely? And not only this, but also reports on other services such as: support and advice on legal issues, advice on job search, language classes, etc.It is an easy way to find services grouped by category and geographical area, according to the needs of each person, and in different languages: French, English, Arabic and Spanish. The data is regularly updated by the team of the Solinum association and, through an App, social professionals can make themselves known on the Soliguide map.