IWI Project, a support program for families seeking to improve their well-being

Publications Bank of innovations

IWI Project, a support program for families seeking to improve their well-being

Fundació Acció Social Infància (FASI)

Projecte IWI

A program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner

The IWI Project (community in Maori) is a pioneering service in Catalonia that offers support to families with underage children to improve their well-being, using the Family Group Conference restorative justice methodology, originally from New Zealand. This methodology is based on dialogue and trust in the abilities of families to find solutions to their problems through the active involvement of their community and support network.

The project is aimed at families who detect difficulties in their family dynamics and wish to address them. IWI offers a safe space where family members can express their needs and, together with the reference people they select, find community solutions to their problems. This process includes individual meetings with family members, the creation of a support community, and a final meeting where actions to be taken are discussed and agreed upon.

After the family meeting, IWI conducts follow-ups to assess progress and strengthen community ties. This follow-up is an opportunity to acknowledge the community’s effort and recognize the positive changes that have taken place. Thus, IWI not only works to resolve immediate issues but also seeks to strengthen family and community relationships in the long term. Additionally, there are plans to establish physical offices in all four provinces to provide a point of reference for families.

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CUPPA

Cuppa, virtual meetups for unpaid carers

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ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

Jooay, an app that helps children with disabilities find leisure activities

Publications Bank of innovations

Jooay, an app that helps children with disabilities find leisure activities

Jooay

Jooay

Free app that connects leisure activity offerings with families of children with disabilities

Leisure and sports are vital for the development, health, and well-being of children with disabilities, but families often struggle to find activity programs that meet their needs. Additionally, many recreational offerings are not accessible to this group.

Jooay is a free app that helps children with disabilities and their families find nearby, accessible, and suitable leisure opportunities that meet their needs and preferences. The platform also helps parents, professionals, and educators connect, exchange experiences, and learn from one another.

To reach as many families as possible, the team of researchers, developers, and collaborators participate in various research projects. The team of Dr. Keiko Shikako, co-creator of Jooay, has studied what makes communities inclusive and has published the Child Community Health Inclusive Index. They have also examined how the development and design of inclusive technologies can help young people with various disabilities improve their health outcomes.

Banc d’innovacions

Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Publications Bank of innovations

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Research and Development Center for Health, Care, and Social Work in Linköping (FoU)

Pycipedia

Web platform for social workers specialized in supporting parents with intellectual disabilities

Parenting processes can be especially challenging for people with intellectual disabilities. Additionally, the number of social workers specialized in this intervention area is very limited, and in the case of rural or non-urban areas, geographical distance makes it difficult for professionals to share their experiences and methods.

Pycipedia is a platform that connects social workers, regardless of where they work, through a digital network, to provide assistance and enable them to improve their support tasks. This ensures more equitable attention throughout the territory, ensuring that all professionals have access to useful resources and training.

The tool allows social workers to create, navigate, edit, and share training materials to support families with intellectual disabilities in everyday situations. Resources include texts, videos, and images. Materials are categorized, such as child health or hygiene tasks. Pycipedia also offers a forum where professionals can share best practices and provide empirical results on the different methods they use.

Banc d’innovacions

Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

BRUS, accompaniment to young people who live in families with situations of drug addiction

Publications Bank of innovations

BRUS, accompaniment to young people who live in families with situations of drug addiction

Center for Digital Paedagogik (CfDP)

BRUS

Program that seeks to break the taboo of addictions in families

BRUS is an initiative aimed at young people up to 24 years old who live in families affected by alcohol and drug addiction. The primary objective is to break the taboo surrounding these issues through in-person meetings and an anonymous chat service. Additionally, the program encourages young individuals to focus on their own needs rather than taking responsibility for situations they cannot control.

The online chat provides access to individuals who may initially be hesitant about seeking face-to-face treatment or are unable to physically attend a center. This virtual format allows vulnerable individuals to express their experiences, regardless of their location. Furthermore, the online platform enables safer and more confident self-expression, allowing them to articulate their feelings more effectively.

Users can choose whether they want to maintain continuity with the same therapist across multiple sessions or start anew each time and switch therapists. BRUS also facilitates communication for young people who have completed the therapeutic process but wish to stay connected with the center.

Banc d’innovacions

Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

Barnahus, care service for child victims of sexual abuse

Publications Bank of innovations

Barnahus, care service for child victims of sexual abuse

Catalan Government, Save The Children

Imatges Posts Web 6 min 1

A pioneering integrated unit in Catalonia and Spain, made up of a specialised multidisciplinary team, whose objective is to avoid the re-victimisation of children and adolescents who are victims of sexual abuse and to provide all the necessary care in a single space.

Barnahus (children’s house in icelandic) is a project to help children and young people –from 0 to 18 years of age– who have suffered sexual abuse and to prevent aggression against minors. It puts the victim of sexual abuse at the centre, working in a single space with all the care services they need and minimising the traumatic experience of reliving the aggression. This avoids victims having to go through courts, police stations, hospitals and children’s services. It is promoted by Save the Children and is supported by five Catalan government departments, mainly the Social Rights department, but in coordination with the Health, Education, Justice and Interior departments.

Barnahus has a welcoming and friendly appearance to provide security, comfort and confidence to children and their families. There are separate rooms to preserve privacy, a kitchen-dining room, offices and a medical examination room. The psychosocial team –consisting of psychologists and social workers with a coordinator– works full time, 24 hours a day, every day of the year, and also offers translation services.

Catalonia already has centers in Tarragona, Manresa, and Lleida. In 2024, Intress, a partner entity of the iSocial Foundation, has promoted the opening of a Barnahus facility in Terrassa and in La Seu d’Urgell. On February 27th, the Idea Foundation, also a member of iSocial, will inaugurate a center in Granollers.

Banc d’innovacions

Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

Publications Bank of innovations

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

Hàbitat3 

Imatge d'una resident dels habitatges socials de Llar Casa Bloc a l'entrada de l'edifici.

Project for the Promotion and subsequent management of 17 inclusive social housing units (social rent with support for individuals), jointly managed with Third Sector social organizations.

Access to housing is a fundamental element in ensuring the dignity of individuals and enabling their development. Nevertheless, many members of the community are living in insecure or inadequate housing conditions, or find themselves homeless or facing eviction, making them highly vulnerable. These circumstances not only directly impact their quality of life but also hinder their ability to secure employment, education, and social integration.

Llar Casa Bloc aims to address these challenges and provide a robust response for individuals in vulnerable situations. In the first phase, which began in 2020, the project, led by Hàbitat 3, initiated the rehabilitation of the renowned social housing complex Casa Bloc, designed by the pioneering architects of GATPAC in the 30s. In the second phase, ongoing since 2021, the 17 social housing units have been allocated to individuals in situations of high vulnerability, who are supported by specialized social support teams from various organizations, ensuring a proper process of social inclusion.

Currently, around forty individuals with diverse circumstances and needs reside in Llar Casa Bloc, including people evicted and referred by the Emergency Services Table of the Barcelona City Council, women who have experienced situations of gender-based violence, individuals with mental health issues or intellectual disabilities, and those with physical disabilities. All of them pay rent according to their income level and are supported by the respective organizations.

Furthermore, the building features technological measures to ensure a reduction in the digital divide and energy empowerment, such as WiFi installation and digitalized energy monitoring systems to supervise the comfort level of the 17 social housing units.

Banc d’innovacions

Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

Confidant, an application for remote care of children and the elderly

Publications Bank of innovations

Confidant, an application for remote care of children and the elderly

Confidant

A technological tool that facilitates the care of people who need regular care or supervision, especially dependent elderly people and minors. It reduces the worry and anguish of not being able to locate loved ones and allows vulnerability to be addressed through innovative technology.

The Confidant app works in such a way that it allows access to mobile devices –phones, smart watches, tablets, etc.– of the people to be cared for. It makes it possible to geolocate them in real time and contact them easily to ensure their well-being at all times. In addition, the app has several functions that can be configured: obtaining a record of activity –of the applications consulted, calls made and sites visited by the controlled device–, partial blocking –of certain applications– or total blocking of the device, preventing the linked device from being switched off and receiving notifications in the event that it has a low battery level, among others. It also has an anti-theft function, allowing the user to know the location in real time and to avoid a forced shutdown of the device.

It is, therefore, a highly personalised tool, adaptable to the diverse needs –mainly depending on age– of the confidants or people receiving care. Confidant can be especially useful for educating children to make good use of technology and avoid situations of cyberbullying. In the case of older people, the option of a smart watch may be relevant for people who are not used to the use of new technologies.

Confidant is easy to download and allows a one-week free trial. It guarantees security, privacy and transparency. To avoid potential misuse, the app cannot be installed in stealth: whenever it is activated, a notification is sent to the monitored device. In this sense, it allows the option to activate these functions only in case of emergency, only when the person does not respond to several calls.

Banc d’innovacions

Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

Concilia, a public service to support the reconciliation of work, family and personal life for people with limited resources

Publications Bank of innovations

Concilia, a public service to support the reconciliation of work, family and personal life for people with limited resources

Barcelona City Council

Free municipal babysitting service for single-parent families with few resources, women victims of gender violence and families with no community network, so that they can combine the care and education of children with work, family and personal obligations.



This service is currently extended to 12 neighborhoods in the city of Barcelona, and operates 7 days a week outside school hours. It has teams of educators, who can work with a maximum of 8 children, and are in charge of attending families, as well as programming and dynamizing the activities that are carried out. This public service can be requested from 2 weeks in advance up to 12 hours in advance, with the exception of emergency cases in which it can be requested up to 30 minutes in advance.


The service works with 2 main objectives: on the one hand, it is a support to the work and personal balance of families with difficulties, which facilitates the training of mothers and fathers, their incorporation into the working world, their involvement in the neighborhood, and even being able to enjoy occasional moments of rest. On the other hand, it is also aimed at offering children quality leisure time, with activities and pedagogical dynamics adapted to different ages and needs.

Children between 1 and 12 years old can enjoy the service on an occasional or more regular basis, and basic, ludicosocial and educational attention is guaranteed through values such as participation, environmental and emotional education, interculturality and art.


Banc d’innovacions

Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

Youth and Family Office, community-based model for raising vulnerable children.

Publications Bank of innovations

Youth and Family Office, community-based model for raising vulnerable children.

Youth and Familiy Office

Community model of care for vulnerable children and teenagers in the Austrian municipality of Graz, which seeks to strengthen resources for families, and to identify and resolve their specific needs. It is designed so that the child or teenager and the family are at the center, with an approach that takes into account the domestic and social context in which they live.

The initiative has been developed in four districts of the city, and focuses mainly on avoiding the institutionalization of the most vulnerable children. The program’s approach is preventive, offering families who are expecting a child to receive information free of charge and to participate in a wide range of activities to prepare them for future parenting. Some of the activities offered are home visits by professionals, as well as free lectures and courses. Attendance at these courses provides a booklet with stamps that provide an economic incentive exchangeable for other services in the city, such as visits to parental counseling centers.

Once the children are born, parents receive counseling, and if special needs are identified, they can be transitioned to specialized services. The program is also aimed at older ages, including adolescence, with services such as nursery schools or youth centers, as well as leisure activities and digital support.

Graz’s model promotes flexible assistance tailored to the needs of each family, which is always involved in the research and identification of solutions.

Banc d’innovacions

Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

Vila Veïna, a new public community care system

Publications Bank of innovations

Vila Veïna, a new public community care system

Barcelona City Council

A new public care system in the city of Barcelona that aims to achieve a model of social and health care that is smaller and closer to the users.

To achieve this, it structures the service in a set of “Super Islands” of care, which encompass a group of houses and neighborhoods of between 10,000 and 30,000 inhabitants, with a reference point located in an open community space (for example, a library) to manage the needs of service users in an integrated manner. Thanks to this new innovative service model, professionals enjoy greater autonomy in the organization and management of their work, since they know the users more closely and are able to deal more directly and satisfactorily with all of them.

Each Vila Veïna has the essential services and benefits related to care in a centralized manner, in order to be able to deal with them closely. It also has emotional support groups and a resource bank for the care of children and the elderly, which provides material such as crutches, cradles, wheelchairs and other items necessary for the care of children and the elderly. It also offers legal and employment advice for caregivers and families in need, as well as talks and outdoor activities. The aim is to provide caregivers with access to information about existing services, as well as to create communities of care and proximity.

Each Vila Veïna has a professional who dedicates his or her working day to promoting networking, programming activities and attending to citizens in relation to care. The new profile of this professional is essential in innovation and requires a set of skills for community activation, as well as knowledge of municipal administrative systems and other administrations.

The project is aimed at the entire population living in the territory, because it is based on the idea that ‘we all take care of each other’, and the goal is to achieve a more caring community with all the people who are part of it.

In short, it is an innovative model that humanizes services and contemplates the participation of people, both caregivers and those receiving care, who are part of a community network and co-responsible for the collective welfare.

By 2022 there will be 12 Vila Veïna spaces in the city of Barcelona, and the goal is to have 115 throughout the city in the future.

Banc d’innovacions

Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
Metaverso Plena Inclusión Aragón

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities