IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Publications Bank of innovations

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Intermedia

Image from the Intermedia website.

Digital platform for the selection of professional profiles, especially aimed at people with vulnerabilities, which differs from other portals in the fact that it is able to make an intelligent matching of skills between job offers and candidates, and does not discriminate based on learned patterns.

This is a paradigm shift since, instead of working like other recruitment platforms that only take into account the candidate’s training and work experience as reflected in a CV, IntermediaJOB also values the rest of the learning that the candidate has acquired throughout his life, both in the training and professional and personal fields. This makes the match between the applicant and the company much more reliable than with other portals.

This tool is only possible thanks to innovation, which is why it is awaiting the incorporation of machine learning, a technology that would improve the reliability of the skills match, as well as big data to take advantage of successful experiences, or the use of bots to make technology more accessible to people.

What has already been implemented are the algorithms used by IntermediaJOB. The platform excludes all those better-positioned candidates who have more knowledge than necessary in a workplace, as well as those that value people of one gender more than another, for the simple fact that they follow learned patterns.

Beyond being just a platform where job offers can be posted, it also allows students to find their university internships.

IntermediaJob

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

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NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

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Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
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Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Predictive tool for vulnerability situations, to improve the planning of social services.

Publications Bank of innovations

Predictive tool for vulnerability situations, to improve the planning of social services.

Associació Benestar i Desenvolupament (ABD), Momentum Analytics

Big Data Serveis Socials

Image taken from the Unsplash website.

A predictive tool of needs and situations of vulnerability and inequality of the population that, based on Big Data and Artificial Intelligence algorithms, makes it possible to describe the socio-demographic and economic characteristics of families in the territory with the aim of helping municipal social services to better understand current real needs, predict future needs, size the portfolio of services and plan resources.

The tool has been applied for the first time in the neighbourhoods of the municipalities of Sant Feliu de Llobregat, Premià de Mar and Mollet del Vallés, and has enabled a better understanding of the impact of Covid on the most vulnerable population, with the participation of the social services, basic information management and open government teams of these three municipalities.

Momentum Analytics, together with the Asociación Bienestar y Desarrollo ABD, after years of developing the solution and talking to all the actors in the sector – central and regional governments, town councils, provincial councils, county councils, the third sector, foundations, associations, NGOs, energy companies, water companies – have crystallized the project with the implementation in these first three municipalities.

According to the expert Dr. Josep Maria Picas, “we are at the beginning of a project that will be fascinating, based on the information from the data of the social services of the town councils which, together with other community services such as health, will allow our assistance to the population to be unbeatable. We have a great opportunity”.

Circles
ADB Associació Benestar i Desenvolupament

Banc d’innovacions

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Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

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NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
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Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

DPR, a smart tool to facilitate the work of primary care social service professionals

Publications Bank of innovations

DPR, a smart tool to facilitate the work of primary care social service professionals

Institut Municipal de Serveis Socials de l’Ajuntament de Barcelona (Barcelona City Council Municipal Institute of Social Services)

Picture by Sora Shimazaki on Pexels

Artificial Intelligence tool to support primary care professionals for social services. Analyzes cases and advises the professional workers to respond to the attended people. The primary care worker who serves a visit, after transcribing on the computer his notes about the most important person in the interview, pressing a button obtains in a few seconds from the DPR system (Requires, Problems, Resources in catalan) a recommendation on the response to give or the action to be undertaken.

DPR processes the annotations of the social worker, classifies the problem and the person’s request, and suggests to the professional the answer to give, according to the resources and services the institution can offer or advise. This “intelligent” system allows social professionals to respond more quickly, more safely and objectively to the user, and users to receive a clear diagnosis with high accuracy reliability.

This tool that automatizes the process of typifying the demands received by social service centers has been trained using machine learning techniques from the data of 300,000 interviews conducted by the social services of Barcelona City Council in previous years.

The DPR system is thus a tool of “collective intelligence”, which does not replace the decisions of social professionals, but provides them with guidance based on the collective experience of previous years and leaves the final decision on the response to each case or situation in their hands.

It is a pioneer tool in Spain which, in addition to supporting decision-making and providing guidance to professionals, makes it possible to improve the planning of resources and services of the administration.

Ajuntament de Barcelona Àrea de drets socials

Banc d’innovacions

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Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

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NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
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Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

WACS, automated and massive call service to vulnerable people

Publications Bank of innovations

WACS, automated and massive call service to vulnerable people

Hampshire County Council, PA Consulting

Picture from sabinevanerp on Pixabay

Service that makes automated calls to vulnerable people who are in their home and cannot attend social and health care centres on a regular basis or cannot receive close attention.

When a person who needs to be cared for is detected, the person receives an automated call with a voice from a real person, who asks him about his welfare state and possible needs. If the user needs to receive home care or if someone makes the purchase, for example, the system passes the call to a professional to specify the response to their demand.

This service used artificial intelligence techniques and was implemented in 2020 in the face of the inability of the Hampshire (England) government to monitor carefully and consistently vulnerable people during the COVID-19 pandemic. Due to the need to quickly contact thousands of people who were isolated in their homes, the PA Consulting company developed this massive, automated contact system to cater for and fuel a large volume of calls.

Bringing Ingenuity to Life

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Virtual visits to social services to bring them closer to citizenship

Publications Bank of innovations

Virtual visits to social services to bring them closer to citizenship

Vitoria-Gasteiz City Council

Example of a virtual visit. Retrieved from Vitoria-Gasteiz City Council website.

Service that allows virtual visits to the different social services offered by the City Council of Vitoria-Gasteiz. It is a combination of Google Street View and YouTube 360 technologies to be able to offer an immersive and real experience without moving from home. This technology enables the realization of interactive visits, while at the same time providing summary videos of the sites through the local social services website.

Visits are tours that serve to make the services and their facilities known, using them agilely and easily, either through the interaction with the computer’s mouse, touch-like to mobile devices, or even with virtual reality glasses. Spaces can be visited virtually at any time, and thanks to the 360 degrees’ video format the feel is similar to being present in the visited site.

This information instrument seeks, not only to connect social services with citizenship, but also to other institutions, third sector entities, etc. to promote networking and cooperation between services.

Ayuntamiento de Vitoria-Gasteiz

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

InvisiCare, monitoring without sensors of the homes of the elderly

Publications Bank of innovations

InvisiCare, monitoring without sensors of the homes of the elderly

JDC-Eshel

Old woman accompanied by her granddaughter. Retrieved from InvisiCare’s website.

A proactive, preventive and community technology system to support older people and their families in a non-invasive, secure, autonomous and community-integrated way. Use the collected encrypted data to detect unexpected patterns or behaviours that require family, social or health intervention. And through artificial intelligence, it warns whoever is relevant. This will help to prevent situations that may pose a long-term problem. In addition to this preventative aspect, it also has a proactive one, since through an App and through a network of communities and accompaniment it provides active and permanent support to the elderly, from the family, the community and public social and health services.

The InvisiCare technology is not invasive as it does not use appliances, does not need contact with people, nor does it need any installation or house maintenance, so it does not face any kind of technological barrier by users. It works thanks to these pillars: the obtaining of data, which is securely and encrypted, by telecommunications and supply operators (TV, telephone, light, water, etc.); the detection of triggers, since it uses the data collected with algorithms to detect abnormal situations that require attention; the generation of notifications, by means of artificial intelligence that decides the type of notification to be sent; and at the same time advises on the type of accompanying and support that needs to be put in place and, if this is a prolonged action, the system will create a roadmap to carry out.

Invisicare

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Positive Sparks, platform to give voice to isolated or excluded young people

Publications Bank of innovations

Positive Sparks, platform to give voice to isolated or excluded young people

The Bytes Project

Youngsters participating in a face-to-face workshop from the project. Retrieved from Bytes’ website.

Youth participation platform which helps to give a voice to young people who are more isolated or excluded, to express their concerns, needs and opinion on the services offered by the community. The platform uses “Machine Learning” to analyse and interpret young people’s responses in a fast and automatic way.

In addition to empowering the most excluded young people and facilitating their participation, Positive Sparks allows social services and organisations working with young people with difficulties (mental health, drug abuse, school drop-out, etc.) to detect deficiencies in services, improve their interventions and identify new needs requiring new responses or services. The platform also offers the Public Administrations to use Positive Sparks for the development of youth-related public policies.

Within this initiative, more specific projects have emerged, such as Rural Sparks, which helps to give a voice to young people with difficulties in rural areas. On the other hand, Positive Sparks is not only a virtual platform, but also organizes workshops and presence activities to better meet young participants and to interact with them at first hand. Workshops are imparted by the Bytes organization in collaboration with other organizations, teaching centres, etc. It is currently a tool only available in English.

The Bytes Project

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Outcomes Star, methodology for customizing and objectivising Social Services intervention

Publications Bank of innovations

Outcomes Star, methodology for customizing and objectivising Social Services intervention

Triangle

Working one-to-one with Outcomes Star. Retrieved from Outcomesstar.org.uk

Methodology to evaluate and plan customarily the transformation processes of people served by the Social Services. It is designed to be an integral part of social intervention, not a secondary tool; to achieve the most custom-like relationship between the person concerned and the professional using one-to-one work; and to adapt to their specific needs. It is a comprehensive social intervention formula, which allows users of the Social Services to be involved in all parts of their process and to measure their progress with objective indicators.

There are different star models, so the basic methodology can be applied to different services and social situations, by means of different indicators for each case. There are between 5 and 10 outcome areas, which are shared in a star-shaped diagram, making it a visual resource and easy to understand. These areas can be both positive and negative, allowing a visual map of the person’s life to be displayed and advised from their strengths and weaknesses. Each outcome area has a numerical scale (from 1 to 10 or 1 to 5) that is used to evaluate the initial situation of the person through objective criteria that are specified according to the type of service.

Outcomes Star allows the evaluation of the starting point of the given person, and from there the creation of an action plan and objectives based on the different areas of the star. The star is completed regularly to measure the change being produced and to readapt the action in the necessary cases. The collected data can be used for a specific case or interpreted as aggregated data to allow the overall evaluation of the results of a project or service.

To use Outcomes Star, is mandatory to buy the license and take the initial training provided by the company Triangle, which helps to achieve maximum performance and an adaptation of the methodology for each specific organization or service to be used.

Outcomes Star

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

SMART-UP, Smart Meters to fight against energy poverty

Publications Bank of innovations

SMART-UP, Smart Meters to fight against energy poverty

Ecoserveis, Alpheeis SAS, National Energy Action, Projects in Motion Limited, AISFOR SRL

Technicians advising a neighbour on the use of the Smart Meters

Smart monitors that let you know the energy that is being spent in a household at each time and thus be able to change consumption practices to reduce the energy bill. The Smart Meters incorporate small home screens (In-House) in which each household can visualize its consumption in real time.

This system has been developed as part of a European project between 2015 and 2018, with 5 participating countries. The project also included the training of the various agents who are in relation with vulnerable users: social workers, installers, etc. Training guides can be found for free on the project’s website and are adapted to the context and language of each participating country. This training allowed for gaining the knowledge needed to accompany users in the use of Smart Meters, interpreting consumer data, and knowing the possible measures to be taken to reduce the amount of energy bills.

SMART-UP

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Nextdoor, global platform against neighbourhood isolation and unwanted loneliness

Publications Bank of innovations

Nextdoor, global platform against neighbourhood isolation and unwanted loneliness

Nextdoor

Neighbours accompanying each other through Nextdoor

Virtual platform connecting neighbours and fighting against unwanted loneliness. Today it is used by neighbours of 265, 000 neighbourhoods in 11 countries, and during the Covid-19 pandemic it has been of great service to millions of people. It also has versions in Catalan and Spanish.

Nextdoor starts from the observation that today most citizens of large urban areas do not know their neighbours beyond casual encounters on the staircase or the street. Nextdoor is an online platform that wants to change this by creating more united and communitarian neighbourhoods using technology to eliminate possible barriers. It consists of a virtual forum where neighbours can post consultations, recommendations for local services, requests for help or interest information about the neighbourhood. All users must verify their belonging to a particular neighbourhood, so that communications are within the framework of this neighbourhood and are secure.

Nextdoor has been of great service during the Covid-19 pandemic thanks to initiatives such as #CuentaConmigo, which fights unwanted loneliness through video calls between neighbours, so that they can meet each other and share a time of their day-to-day lives. In addition, during the pandemic, they also launched a solidarity map so that neighbours could share their needs and help each other. It is a way to connect with other people and create a more united community; a unity that can then move to life outside the screen.

Nextdoor

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.