Tot OK, a platform for detecting cases of child violence

Publications Bank of innovations

Tot OK, a platform for detecting cases of child violence

Generalitat de Catalunya

Platform with an online chat and WhatsApp number designed to detect and prevent cases of child violence

BI min

Tot OK? is an online platform designed to prevent, identify, and respond to situations of violence affecting children and teenagers. It offers information and support both to those directly experiencing or who have experienced violence, as well as to people who are aware of such cases in their environment. This service expands on the existing Infància Respon helpline, managed by the Directorate General for the Prevention and Protection of Children and Adolescents (DGPPiA), with the goal of reaching a younger audience more effectively.

The platform is divided into five sections tailored to the user’s age and role: children, teens, young adults, childhood-related professionals, and the general public. Each section uses language and content suited to its audience to ensure clear and accessible communication. Additionally, the platform includes a resource hub with informative materials adapted to the needs of different users.

To make communication easier for children and young people, Tot OK? provides a live chat service and a WhatsApp number. Recognizing that it can be difficult to talk about these situations over the phone, these channels offer more comfortable and familiar ways for youth to reach out.

The professional team includes psychologists, social educators, social workers, and pedagogues. These specialists are responsible for identifying and addressing risk situations and referring each case to the most appropriate support services.

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Professionals de les entitats membres d'iSocial participen al 3r Innotrip a Finlàndia

The iSocial Foundation and its member organisations travel to Finland for the 3rd Innotrip

The visits to organisations and facilities in Helsinki and Espoo allowed us to gain closer insight into some pioneering initiatives in one of the countries with the most advanced social infrastructure.
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.

Nobi, smart assistance lamp for older adults

Publications Bank of innovations

Nobi, smart assistance lamp for older adults

Nobi

Smart assistance and monitoring lamp designed to reduce the risk of falls in older adults

nobi2 min (1)

Nobi is a smart lamp that provides continuous monitoring and assistance with the goal of improving the quality of life for older adults. It is specifically designed to prevent falls and ensure a rapid response from caregivers in case of an accident.

The lamp combines advanced optical sensors and artificial intelligence with a design suitable for installation in hospitals, care homes, and private residences. During the day, the sensors automatically adjust to ambient light, and at night, they turn on when motion is detected.

When Nobi detects a potential fall, it immediately sends an alert to the responsible caregivers. This alert includes a diagram of the person’s position, using stylized and non-identifiable figures to respect their privacy. This enables a quick and effective response, as emergency teams can immediately assess what kind of assistance is needed.

In addition, Nobi records common obstacles and frequent falls to help prevent future accidents, providing useful information to enhance the safety of older adults.

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Professionals de les entitats membres d'iSocial participen al 3r Innotrip a Finlàndia

The iSocial Foundation and its member organisations travel to Finland for the 3rd Innotrip

The visits to organisations and facilities in Helsinki and Espoo allowed us to gain closer insight into some pioneering initiatives in one of the countries with the most advanced social infrastructure.
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.

Predictive Telecare Service in Home Care

Publications Bank of innovations

Predictive Telecare Service in Home Care

Adinberri Foundation, Eusko Jaurlaritza (Basque Government)

BetiON

Predictive telecare that allows for preventive and personalized action

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation. The initiative aims to address social issues such as loneliness, home safety, abuse, cognitive decline, and lack of socio-family support.

The predictive model operates through technological solutions such as speech processing, advanced analytics, artificial intelligence, Big Data, IoT (Internet of Things), and technologies that facilitate interoperability and standardization, such as open platforms.

The system will be integrated into the Public Telecare Service of Euskadi (betiON), a service that allows users to communicate with specialized professionals in emergency or risk situations. BetiON can be used by people over 75 years old who live alone, people over 65 years old in situations or at risk of dependency, people with various types of disabilities or mental illnesses, and people in situations of social isolation.

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Publications Bank of innovations

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv Housing SCCL

Kloosiv

Web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness

Kloosiv is a cooperative web platform that combines technology and social intervention to facilitate access to housing for vulnerable groups struggling to pay rent. Its audience ranges from young people to single-parent families or elderly individuals living alone. The tool includes real information on the supply and demand of real estate in participating municipalities and offers more affordable rental prices compared to the market. The goal is to create a network that connects different stakeholders and, through artificial intelligence, optimizes resources and data to better meet their needs.

The initiative focuses on social and healthcare attention, well-being, home security, and conflict mediation. Kloosiv diagnoses the situation and specificities of both tenants and landlords. Professionals accompany individuals throughout the process and supervise each case personally.

Users’ circumstances vary. A common profile among Kloosiv users is elderly individuals experiencing unwanted loneliness who are looking for someone to safely share their apartment. There are also cases of young people who cannot afford to rent an apartment alone and are interested in accompanying someone living alone. In this sense, Kloosiv includes different types of cohabitation and provides professionals with regular monitoring to ensure residents’ comfort.

Additionally, the technological platform allows processing data and combining it with indicators of health, physical well-being, and emotional well-being to evaluate the program’s impact on users’ lives. Kloosiv also pays special attention to the homeless population and aligns with the Housing First methodology, prioritizing access to housing for these individuals.

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.

e-Rueca, a virtual support for citizens at risk of exclusion

Publications Bank of innovations

e-Rueca, a virtual support for citizens at risk of exclusion

La Rueca Asociación

User using the eRueca application with the mobile phone

A virtual social center that provides information, guidance, and support to individuals facing social exclusion through a multi-channel online connection.

e-Rueca is available 24 hours a day, 365 days a year, and is a completely free service. The application is designed as a physical care center, a building with multiple floors and service rooms where users can find and interact with teams of professionals ready to help them, provide support, and offer information. The more than 10 technicians involved in this project provide user support in various intervention fields. Of the eight rooms that e-Rueca makes available to the user, five are dedicated to direct social and psychological care: the Psychology Room, the Work Room, the Legal and Immigration Room, the Social Care Room, and the Youth Room; in these rooms, they offer everything from legal advice for foreigners to mediation. They also provide answers to frequently asked questions related to each intervention area and a section of resources in text and video format. With these five rooms, the different needs for accompaniment and support of people in situations of social exclusion are covered, always taking into account their specific circumstances.

The remaining three rooms are: the Reception, which provides information about the project and its goals; the Exhibition Room, where tools and resources (hobbies, games, tests, infographics, etc.) are collected with the aim of raising awareness about situations and groups in social vulnerability; and the auditorium, a meeting space for third-sector professionals that includes updates related to online training, webinars, or events that the organization makes available to professionals.

Communication between users and professionals is possible through various channels. The most direct is instant chat, but it is also possible to make inquiries via SMS, WhatsApp, email, or video calls. If the user requests it, the possibility of face-to-face assistance with a hybrid option is also considered. The team of professionals responds within a maximum of 48 hours. Thus, in a simple way and through mobile devices, tablets, and computers, vulnerable individuals can contact and receive the attention they need quickly and efficiently.

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.

Vangin, integration of social services into a single citizen portal 

Publications Bank of innovations

Vangin, integration of social services into a single citizen portal 

Talgildu Føroya

samleikin taenastuveitarar 730x365 2x

Portal that brings together in one place all the digital services of the various public institutions of the Faroe Islands (Denmark), including social services, to provide citizens access to information and management of all types of procedures. 

Vangin has become an example of digitalization in the public sector worldwide, placing the Faroe Islands in a leading position. Vangin centralizes all services in this Danish territory and is available to everyone over 15 years of age with a Faroese personal identification number. The previous and key step to use this tool is the registration through Samleikin, which is the electronic authentication used in the Faroe Islands. 

Vangin offers a wide range of self-service services from various providers, and social and welfare services are included in them. Thus, citizens can easily carry out often complex online procedures, such as applying for official documents, registering for social programs or submitting applications for public services, without having to physically travel to the institutions. It also offers a personal calendar that allows to keep track of appointments, facilitating the organization of citizenship from reminders of relevant deadlines. Furthermore, Vangin provides a secure mailbox called Mínboks, which allows receiving and sending messages related to the issues that are of interest to each individual, guaranteeing at all times the confidentiality and security of communication.  

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Publications Bank of innovations

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Centre Mutualiste de Kerpape

Assistive Technology 1

Personalised digital assistant that provides communication assistance and access to information technologies. It is free and open source and facilitates oral communication for people with difficulties.

LifeCompanion is a highly customisable and flexible assistant, so it can be used in different contexts, but it is mainly intended to facilitate computer access and communication. In fact, one of the outstanding features of LifeCompanion is its integrated speech synthesis, which allows users to communicate using speech. LifeCompanion thus aims to promote the social participation and autonomy of its users in areas such as communication, access to information technologies, education and employment. It also contributes to establishing social links, especially with caregivers and professionals close to them.

LifeCompanion works in such a way that it adjusts to the individual’s motor, visual, auditory or cognitive abilities and development. For example, it enables pictographic and phonetic communication, as it includes a vocabulary tree with pictograms and pictures and a customised phoneme communication keyboard. Digital keyboards can also be customised and typing can be accelerated with advanced word prediction. Among other functions, LifeCompanion also facilitates motor accessibility, anticipating movement and with advanced configurations in this area. In this regard, it is important to note that it has been co-designed by and in close collaboration with end users.

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Publications Bank of innovations

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Résorption-bidonvilles, Dihal (Interministerial Delegation of Acommodation and Access to Housing)

Information, exchange and management platform promoted by the French government to effectively accelerate the improvement and integration of slums, known in French as bidonvilles. Through this tool, citizens can report on the situation in these neighbourhoods, administrations can follow the progress of the actions being carried out and associations can collaborate in improving the living conditions of their inhabitants. 


This online platform –which is simple, agile and adaptable to the needs of each user– was born out of the realisation that in recent decades, in France, slums have reappeared, where precarious people live in housing that does not meet hygiene and sanitation standards and where basic services (access to water, access to sanitary facilities, waste disposal, etc.) are largely absent. There are currently more than 300 slums in the French Metropolitan Area, where more than 16,000 people live. The social marginalisation of the population living there is alarming: lack of schooling, non-participation in the labour market, neglect and discrimination of all kinds, among others.

The platform aims to transform public action and create a collaborative dynamic, connecting various actors –public administrations involved, landowners, associations that intervene with the inhabitants– that can help to improve precarious neighbourhoods, both at the level of decision-making and implementation. Access to the platform is open, but requests are validated by local administrators. Moreover, actors who have access to the platform can only consult information and report on interventions concerning the territory in which they are registered. Only users registered at the national level –ministries, central administrations or national associative partners– can consult all the data.

However, it is a tool with a global approach that combines social integration, respect for public order and the prevention of resettlement. In this sense, the platform makes the situation of the inhabitants of the bidonvilles visible –although no personal data is ever shared– and strengthens the power of action of each actor on the ground. It also makes it possible to draw up action plans and interventions, facilitate coordination between actors and measure and promote the results of the actions carried out.

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.

Gavius, a virtual assistant for the processing of social assistance applications

Publications Bank of innovations

Gavius, a virtual assistant for the processing of social assistance applications

Gavà City Council

Intelligent assistant that provides information to citizens about the social assistances available to them, and at the same time facilitates its processing in a convenient, fast and simple way. It is based on a user-friendly application, which allows digital identification through biometric recognition, and automates the process of applying for aid and subsequent collection.

The Gavius project aims to contribute to moving towards more proactive and innovative social services, adapting technologies to the needs of individuals and social professionals. The assistant is accessible both to potential beneficiaries who identify themselves in the application, as well as to social services and citizen care professionals, for whom it provides support when granting and processing social assistance.


Gavius is an example of joint work between companies, citizens, administration and research centers. Thanks to a model based on machine learning, the application is able to adapt to the casuistry of each person and simplify and streamline the bureaucratic processes of the social services of local administrations.

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.

JUS-APP, portable technology solution for municipal social workers

Publications Bank of innovations

JUS-APP, portable technology solution for municipal social workers

Hamburg City Council

Mobile application for municipal social workers of the Hamburg City Council (Germany) that allows them to automatically perform administrative tasks and access data of the persons served while they are at the person’s home, fulfilling all legal requirements of the municipal administration, including forms and checklists.

The application is connected to the municipal system JUS-IT in real time, which has different functionalities to simplify daily administrative tasks and make your work more attractive. Among others, it includes the automated management of alimony and social benefits, saving time for social workers and making their work more efficient. In addition, it is connected to other specialized procedures, such as police reports, providing fast, networked, results-oriented management.

The application, based on Cúram Software, also allows capturing details of meetings, such as audio or video recording of user interviews or home visits, and automated pre-filling of forms.

Banc d’innovacions

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence

Tot OK, a platform for detecting cases of child violence
Application that provides resources aimed at preventing suicide in people with autism spectrum disorder.

Here to Help, a platform that offers resources to prevent suicide in people with autism spectrum disorder.

Here to Help is an application that provides resources aimed at preventing suicide in people with autism spectrum disorder.
An app designed to make reading easier

DiLoFácil, an app that makes reading easier for people with cognitive disabilities

DiLoFácil an app designed to make reading easier for people with cognitive disabilities or those who need support to understand written content.
Glasses that facilitate communication for people with hearing difficulties

LEION Hey, smart glasses with automatic speech recognition

LEION HeY are smart glasses with automatic voice recognition that facilitate communication for people with hearing difficulties.