Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Publications Bank of innovations

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv Housing SCCL

Kloosiv

Web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness

Kloosiv is a cooperative web platform that combines technology and social intervention to facilitate access to housing for vulnerable groups struggling to pay rent. Its audience ranges from young people to single-parent families or elderly individuals living alone. The tool includes real information on the supply and demand of real estate in participating municipalities and offers more affordable rental prices compared to the market. The goal is to create a network that connects different stakeholders and, through artificial intelligence, optimizes resources and data to better meet their needs.

The initiative focuses on social and healthcare attention, well-being, home security, and conflict mediation. Kloosiv diagnoses the situation and specificities of both tenants and landlords. Professionals accompany individuals throughout the process and supervise each case personally.

Users’ circumstances vary. A common profile among Kloosiv users is elderly individuals experiencing unwanted loneliness who are looking for someone to safely share their apartment. There are also cases of young people who cannot afford to rent an apartment alone and are interested in accompanying someone living alone. In this sense, Kloosiv includes different types of cohabitation and provides professionals with regular monitoring to ensure residents’ comfort.

Additionally, the technological platform allows processing data and combining it with indicators of health, physical well-being, and emotional well-being to evaluate the program’s impact on users’ lives. Kloosiv also pays special attention to the homeless population and aligns with the Housing First methodology, prioritizing access to housing for these individuals.

Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Mapathon UPC, a web platform that gathers geolocated points on a map

Publications Bank of innovations

Mapathon UPC, a web platform that gathers geolocated points on a map

UPC

Mapathon UPC

An open web platform that allows for the collection of geolocated points on a map collaboratively

Mapathon UPC is a tool aimed at groups and collectives wishing to highlight and raise awareness of the impact of certain social issues or needs in specific locations through a map where they are geolocated. The information collection process is collaborative, involving social entities, public administration, and the UPC community, among others. Participants only need mobile phones or tablets with Android system, GPS, and Internet access to participate in the mapping.

Mapathon addresses various issues, from identifying architectural barriers hindering accessibility to points of risk for gender-based violence and areas of waste accumulation, among others. It also allows for a more positive focus by helping to identify resting places or safe spaces.

The duration of the data collection process typically ranges from one to two hours, although it can exceptionally last a week. Once the map is completed, it cannot be updated, serving as an «snapshot» of reality at a given time. Additionally, the platform generates a report that organizes the data and aids decision-making.

Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

SällBo, intergenerational and multicultural housing to combat loneliness

Publications Bank of innovations

SällBo, intergenerational and multicultural housing to combat loneliness

Helsingborgshem

SallBo Canasta 2 1

Multicultural and multigenerational residential space to combat loneliness and promote social cohesion between generations and cultures. The social housing and integration project provides incentives and areas for residents to interact socially and in company.

The SällBo building, designed by the municipal housing company Helsinborgshem, is intended for people over 70 and under 25. It aims to create a new way of living where the generations can meet within the social life of the center. Beyond that, it is also designed to bring cultures together and promote social cohesion: some of the young people living there are refugees who arrived in the country as unaccompanied minors. The primary objective of the project is none other than to break the involuntary loneliness in which these groups find themselves, especially the elderly and young people who are beginning their process of integration into the host society.

In order to access housing in this building, which is made up of 51 flats for rent, the cost of which is around €400, it is compulsory –and signed by contract– to socialise with other residents for at least two hours each week. Tenants are selected individually through interviews, always prioritising the diversity of profiles and origins.

Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Mixed Living, residents who live with and collaborate with highly vulnerable people

Publications Bank of innovations

Mixed Living, residents who live with and collaborate with highly vulnerable people

Tussenvoorziening

Mixed social housing blocks of flats where homeless and economically vulnerable people live together, which is beneficial for both groups. It facilitates access to housing more quickly for many people while the community activities carried out in the buildings promote social reintegration and break down the social isolation and stigmatisation of homeless people.

Mixed Living is a form of housing in which 70% of the people who live there are on low incomes and in need of social housing and the remaining 30% are people who are vulnerable, usually homeless people who are beneficiaries of the Housing First programme. Both parties must comply with the previously established conditions of commitment and rules, mainly regarding the care of the environment they share. Participating in this social accompaniment programme is advantageous for people in the first group, reducing their waiting time for access to social housing.

It is also clearly favourable for homeless people —and not only, because the programme is also aimed at people with a lack of social network or psychological problems— for whom the contact and cohabitation with other residents facilitates their social reintegration. In this sense, the shared housing enables proximity between the two groups with common meeting spaces that make it easier for them to have coffee, watch a football match or look after the courtyard. The project is supervised by professionals who visit the block of flats at least once a week and are responsible for assessing and managing the functioning of the cohabitation.

Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Mano, an app for social professionals working on the streets and in shelters

Publications Bank of innovations

Mano, an app for social professionals working on the streets and in shelters

Associació AURORE

Free app that facilitates and helps to improve the work of public service professionals working with vulnerable people, on the street and in sheltered areas.

Mano is a freely accessible application for smartphones that allows workers to continuously and closely monitor the people they follow during reception procedures and activities. It also has a web interface for computers. It thus makes it possible to complete and consult the medical-social files of these people, avoiding the loss of information and the need to constantly renew it. In addition, it also allows workers and their respective teams to have all tasks grouped together –those already carried out and planned– and to be alerted to future deadlines and commitments. It also automatically generates anonymous statistics and reports.

All of this guarantees the protection of the data of the people accompanied, which are encrypted and only the people who form part of the monitoring team have access to them. In fact, Mano’s functionalities have been specially conceived and designed by the users who use them and, for this reason, the tool is constantly being improved. The users have been trained by Mano, both on the streets and in the reception areas, as well as in telephone assistance.

Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Publications Bank of innovations

Résorption-bidonvilles, the digital platform to accelerate slum upgrading and integration in France

Résorption-bidonvilles, Dihal (Interministerial Delegation of Acommodation and Access to Housing)

Information, exchange and management platform promoted by the French government to effectively accelerate the improvement and integration of slums, known in French as bidonvilles. Through this tool, citizens can report on the situation in these neighbourhoods, administrations can follow the progress of the actions being carried out and associations can collaborate in improving the living conditions of their inhabitants. 


This online platform –which is simple, agile and adaptable to the needs of each user– was born out of the realisation that in recent decades, in France, slums have reappeared, where precarious people live in housing that does not meet hygiene and sanitation standards and where basic services (access to water, access to sanitary facilities, waste disposal, etc.) are largely absent. There are currently more than 300 slums in the French Metropolitan Area, where more than 16,000 people live. The social marginalisation of the population living there is alarming: lack of schooling, non-participation in the labour market, neglect and discrimination of all kinds, among others.

The platform aims to transform public action and create a collaborative dynamic, connecting various actors –public administrations involved, landowners, associations that intervene with the inhabitants– that can help to improve precarious neighbourhoods, both at the level of decision-making and implementation. Access to the platform is open, but requests are validated by local administrators. Moreover, actors who have access to the platform can only consult information and report on interventions concerning the territory in which they are registered. Only users registered at the national level –ministries, central administrations or national associative partners– can consult all the data.

However, it is a tool with a global approach that combines social integration, respect for public order and the prevention of resettlement. In this sense, the platform makes the situation of the inhabitants of the bidonvilles visible –although no personal data is ever shared– and strengthens the power of action of each actor on the ground. It also makes it possible to draw up action plans and interventions, facilitate coordination between actors and measure and promote the results of the actions carried out.

Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Startblok, self-managed housing for local youth and young refugees

Publications Bank of innovations

Startblok, self-managed housing for local youth and young refugees

Woonstichting De Key, Ajuntament d’Amsterdam, Socius Wonen

An innovative model that addresses the housing needs of both young people and refugees. It promotes the integration of young people from different backgrounds who have the common goal of an affordable home. It offers them housing at an affordable price and with a secure rent, which allows young people, both locals and refugees, not to be expelled from the city and to be able to access a job or continue their studies.

Startblok Riekerhaven is aimed at Dutch people and refugees between 18 and 28 years of age who want to get actively involved socially. For a much lower price than the market price, Startblok offers self-contained temporary housing –with a kitchen, a bathroom and a toilet– which is variable in size –around 20 m²– and common areas for each residential group, equipped with a kitchen and a balcony. This space allows for the sharing of life experiences and knowledge, thus contributing to the creation of a community respectful of diversity and reinforcing social cohesion. Residents are selected on the basis of their vulnerability and willingness to be involved in the social and cultural aspects of the project and to commit themselves as a long-term member of the community. The maximum tenancy is five years and, when someone moves on, they are replaced by a new resident of a similar profile –gender, age and educational level– to maintain the balance and diversity of the project.

At Startblok, equal and respectful treatment of all residents is key, as well as the coexistence of very different cultures, languages, customs and ways of doing things. The community functions through the self-management and self-organisation of the residents themselves, with spaces to elaborate and implement their initiatives, both for the formation of community and social cohesion and for the day-to-day maintenance of the model, such as the selection of new tenants and the management of applications. It is this way that a comfortable and pleasant living environment is created, where everyone feels welcome, valued and supported; in short, a home. This housing model thus makes it easier for refugees –who have just arrived in a new country– to build friendships and contacts and to rebuild their lives. It is thus an innovative example of how to address the needs of refugees in a positive way, while providing much-needed affordable housing for young people.

Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Publications Bank of innovations

Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Fundació Support-Girona Foundation and Healthcare Assistance Institute (IAS)

Alternative resource to institutionalization for people with severe psychosocial disabilities, which offers them social and health support based on the pact and their free will to use the services of the facility.

It is aimed at people who are in a situation of social exclusion and even homelessness, due to mental and behavioral disorders or substance abuse problems, and who have no family or social support or financial resources,

Espai Obert aims to reduce the stigma of these people and overcome the barriers that stand in the way of their social and community inclusion. The intervention methodology is based on low demand and free use.

As a first phase of intervention, the aim is to cover the basic needs of hygiene and food. Therefore, the service is equipped with a kitchen, living and dining room, washing machines, patio and shower and hygiene areas, and the users participate in the routines of the center (preparing meals, laundry, taking care of the garden…). Once this first phase has been achieved, a bond of trust is built, in order to work on the development, skills and well-being of each person, as well as socialization with other people in the space and other resources in the area.

This pioneering intervention model is one of the tools to be deployed in Catalonia in the process of reconversion and transformation of long-stay psychiatric hospitalization with functional recovery and life project units based on the successful experience of the counties of Girona, where in 2004 the long-stay psychiatric hospital in the former Salt Psychiatric Hospital was closed, generating a network of community mental health and addiction services, with alternative resources.


Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

The Access Hub, a multi-institutional support center for homeless people

Publications Bank of innovations

The Access Hub, a multi-institutional support center for homeless people

Simon Community

An innovative multi-institutional counseling and support center for homeless people. It is a space designed to ensure that users feel that their well-being is a priority and to make it easier for them to obtain the accompaniment and support they need.

The key to the center is the participation of more than 20 organizations, all of which offer their services under one roof. This removes many bureaucratic barriers that often hinder access to critical services. In addition, the organizations’ partners are in contact and work more efficiently, offering solutions with multiple viewpoints, even in the most difficult circumstances. Users can access more than 40 supports provided by a wide range of experts, from financial and legal support, to digital, health or wellness advice.

Just walking into the building, the user meets a person instead of a reception desk. The goal is to offer a space of connection and tranquility, giving a welcoming and comfortable feeling to ensure a safe and comfortable place. To achieve this feeling, the space has high quality furniture and finishes. Colors are chosen in a way that is not over the top, but with originality and awareness.

The center hopes to break the mold of the usual service delivery by offering a space that is easily accessible, modern and adapted to the needs of the users.

Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

One View, a predictive and preventative homelessness system

Publications Bank of innovations

One View, a predictive and preventative homelessness system

London Borough of Barking and Dagenham

Predictive system that allows social services to anticipate, prevent and reduce homelessness in the territory.

The One View system analyses the data set related to services for adults, children and homeless people. The analytical model includes data on income, benefits and schools, and obtains a comprehensive overview of citizens and households in the territory in order to identify existing risk situations that may lead to homelessness in the near future.

One View enables this preventive approach by using advanced analytical models to identify people at risk, with the aim of detecting potential problems 6 to 9 months before a crisis. In addition, the service provides long-term monitoring, so that social services can also evaluate the effectiveness of the interventions put in place, and adjust them. The specialised software provides robust information governance and security, with strict protocols that determine access levels.

The service enables the district to achieve three objectives. The first is to improve the quality of life of residents by providing the necessary contact and assistance when needed. Secondly, a prevention of evolving needs with better informed and targeted interventions. In other words, social service professionals in the district have a unique view that allows them to select the most appropriate and effective course of action in each case. Finally, it contributes to the management of the demand for social and housing services, generating savings due to the combination of improved interventions and predictive information to identify at-risk situations.

Banc d’innovacions

Jooay, an app that helps children with disabilities find leisure activities

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP, artificial intelligence to prevent suicide

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials