Category: Personalization of the service

Aging, Bank of innovations, Information and planning, Lab, New service, New technological tool, Personalization of the service, Prediction and prevention, Proximity care

Banc d’innovacions

Projecte e-Fabrik - Joves col·laboren amb persones amb discapacitat per crear ajuts funcionals

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people…

Imatge d'una habitant del projecte Llar Casa Bloc a l'entrada de l'edifici.

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

“Llar casa bloc” is a social housing network project promoted…

Case Compass, social services case management toolkit

Vangin, integration of social services into a single citizen portal

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Rural Care, innovation in care for rural dependents

eKauri, advanced telecare for elderly people, with disabilities, or in dependency situations

admin on 17 July 2018

Third-generation teleassistance that improves the quality of life for elderly people, individuals with disabilities, or those in dependent situations.

eKauri is an innovative tool for individuals who live alone or spend many hours alone at home and find themselves in some form of dependency situation. This device provides support to caregivers and family members with the aim of making the home a safer space, without compromising the privacy and independence of the person.

The system learns from the user and their environment by studying their routines and habits, in order to predict the user’s condition and anticipate future problems. eKauri adapts to each home in a personalized way through presence, lighting, and temperature sensors that monitor the attitude, behavior, and habits of the person.

Caregivers and family members receive alerts, summaries, and statistics about the data processed by the tool. Some of the functionalities include recording accessed rooms, exits from home, and sleep monitoring.

Characteristics of innovation

Location

Barcelona, Catalonia

Partners / Funders

Ramon Molinas Foundation, Alzheimer Catalunya Foundation

Genesis

eKauri was implemented between January 1st and December 31st, 2017, driven by the Association for Independent Living and Eurecat. The objective is to enhance the independence of elderly people, individuals with disabilities, or those in dependency situations.

Implementation level

According to data from the INE in 2021, more than two million people over the age of 65 live alone in Spain. This figure represents a 22% increase compared to the last census in 2011. eKauri addresses this reality through tools that enhance the autonomy of users who require care at home, without the need to leave their residence.

eKauri was one of the projects selected in the Research and Innovation call by the La Caixa Foundation in 2017.

Bank of innovations, Fully inclusive cities, Group intervention, Innovative organization, Lab, Personalization of the service, Poverty and exclusion, Prediction and prevention, User empowerment

Banc d’innovacions

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people…

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

“Llar casa bloc” is a social housing network project promoted…

Case Compass, social services case management toolkit

Vangin, integration of social services into a single citizen portal

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Rural Care, innovation in care for rural dependents

Fuel Poverty Group, defending the right to energy

admin on 17 July 2018

Network of individuals and entities from different fields to combat energy poverty

Fuel Poverty Group promotes tools to reduce the amount of the gas and electricity bill by understanding the concepts that appear on the bill, as well as practical advice in daily life to make rational and efficient use of energy.

On the other hand, they also organize preventive and empowerment actions such as workshops, personalized information points, assistance in procedures, and interventions to defend energy rights.

A person is in a situation of energy poverty when they have difficulty paying for electricity, water, or gas supplies, or when they are unable to afford the economic cost of maintaining adequate temperature and humidity conditions in their home. According to the organization, this poverty has effects and consequences on the health, economy, and well-being of people who are in situations of greater social vulnerability.

Characteristics of innovation

Location

Barcelona and Madrid

Partners / Funders

Government of Catalonia, Barcelona Provincial Council, Barcelona City Council, Montemadrid Foundation, and Bankia

Genesis

The Welfare and Development Association (ABD) was founded in the 1980s and is a non-governmental organization declared of public utility. Its services and programs respond to situations that generate vulnerability and social exclusion.

Ecoserveis is a non-profit entity that works on the relationships between energy and society to promote a fair and sustainable energy model.

Fuel Poverty Group is born from the union of these two organizations.

Implementation level

In Catalonia, it is estimated that at least 10% of people suffer from energy poverty. Energia Justa provides a response to this problem.

Bank of innovations, Cross-cutting intervention, Group intervention, Integrated care, Lab, Link with the community, New model of intervention, Personalization of the service, Prediction and prevention, Proximity care

Banc d’innovacions

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people…

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

“Llar casa bloc” is a social housing network project promoted…

Case Compass, social services case management toolkit

Vangin, integration of social services into a single citizen portal

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Rural Care, innovation in care for rural dependents

The relational-linking model, an innovative model of social action

admin on 16 July 2018

Foto: Ajuntament de Castell-Platja d’Aro

For several years the Castell-Platja d’Aro Town Council has applied a model, the so called relational-linking model, in its all social education programs. The model, the theoretical basis of it have been defined in recent decades, fosters a relationship between educator and student, between professional and user, and between professionals, which favors proximity and creation of links, and increases the confidence capital created by the fact of “being” rather than “doing” with the person who requests services from the municipality. The model focuses the professionals’ attention on the person and on his/her trajectory of inclusion and prioritizes the creation of l networks among professionals.

The model has been recently validated though a research project called Human Value whose results, published in March 2018, demonstrated that the model helps to improve people’s quality of life and also serves as a basis to consolidate all supporting services offered by the organization to the citizens.

Characteristics of innovation

Location

Town of Castell-Platja d’Aro

Partners / Funders:

—

Genesis

As a result of numerous antisocial incidents that occurred in 2008 among adolescents, different municipal services and the Catalan Government established a transversal work method that provided more flexibility to understand the problems and, at the same time, offered new ways of resolving them The participating professionals introduced a wider and horizontal vision of services’ organization and the model, which is continuously optimized, has proven to offer more options than traditional linear models.

Implementation level

The model is currently applied to all socio-educative services provided by Castell-Platja d’Aro Town Council.

Bank of innovations, Homelessness and the right to housing, Information and planning, Lab, New technological tool, Personalization of the service, Pilot project, Prediction and prevention, Process simplification, Speed up response times

Banc d’innovacions

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people…

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

“Llar casa bloc” is a social housing network project promoted…

Case Compass, social services case management toolkit

Vangin, integration of social services into a single citizen portal

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Rural Care, innovation in care for rural dependents

Sensorisation of social housing

admin on 12 July 2018

Foto: Unsplash

Project for the incorporation of the Internet of things in the domestic sphere to improve energy efficiency in the management of social housing. Begins in Catalonia with a pilot project involving the foundations Familia i Benestar Social, Iniciativa Social, Habitat3 and Foment de l’habitatge social, with the support of Cellnex Telecom and the m4Social program of the Third Sector Platform. Subsequently, it is extended to the Basque Country, through a commission from the public society Alokabide to sensitize social housing public homes located in the Zabalgana neighborhood of Vitoria-Gasteiz.

The installed sensors are: water consumption, electrical consumption, gas consumption, temperature and humidity of the home. The data is stored in a secured digital platform that the company makes available to the participating organizations. Through software, these institutions that manage social housing parks can see all the information on their homes in a control panel.

Characteristics of innovation

Location

Barcelona and Vitoria-Gasteiz (Spain)

Partners / Funders

Familia i Benestar Social Foundation, Iniciativa Social Foundation, Habitat3 Foundation, Foment de l’Habitatge Social Foundation

Genesis

Initially, the project was born under the impetus of the m4Social program of the Third Sector Platform, and is specified on December 18, 2017, by signing a collaboration agreement between Cellnex Telecom and the 4 foundations participating in the pilot project. Subsequently, on January 10, 2019, the Basque Government, through its public company Alokabide, awarded Cellnex a similar sizing project.

Implementation level

In Catalonia, in the year 2018 six social housing units have been sensitized in the Barcelona area. In the Basque Country, 2019 Cellnex has been commissioned for the sensitization of 114 social housing in the Zabalgana district of Vitoria-Gasteiz.