Predictive Telecare Service in Home Care

Publications Bank of innovations

Predictive Telecare Service in Home Care

Adinberri Foundation, Eusko Jaurlaritza (Basque Government)

BetiON

Predictive telecare that allows for preventive and personalized action

The Adinberri Foundation has launched a telecare service that enables anticipation and action through a personalized intervention plan based on the 4P model: prediction, prevention, personalization, and participation. The initiative aims to address social issues such as loneliness, home safety, abuse, cognitive decline, and lack of socio-family support.

The predictive model operates through technological solutions such as speech processing, advanced analytics, artificial intelligence, Big Data, IoT (Internet of Things), and technologies that facilitate interoperability and standardization, such as open platforms.

The system will be integrated into the Public Telecare Service of Euskadi (betiON), a service that allows users to communicate with specialized professionals in emergency or risk situations. BetiON can be used by people over 75 years old who live alone, people over 65 years old in situations or at risk of dependency, people with various types of disabilities or mental illnesses, and people in situations of social isolation.

Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

Publications Bank of innovations

Llar Casa Bloc, Social Housing and Support for Empowering Individuals in Vulnerable Situations

Hàbitat3 

Imatge d'una resident dels habitatges socials de Llar Casa Bloc a l'entrada de l'edifici.

Project for the Promotion and subsequent management of 17 inclusive social housing units (social rent with support for individuals), jointly managed with Third Sector social organizations.

Access to housing is a fundamental element in ensuring the dignity of individuals and enabling their development. Nevertheless, many members of the community are living in insecure or inadequate housing conditions, or find themselves homeless or facing eviction, making them highly vulnerable. These circumstances not only directly impact their quality of life but also hinder their ability to secure employment, education, and social integration.

Llar Casa Bloc aims to address these challenges and provide a robust response for individuals in vulnerable situations. In the first phase, which began in 2020, the project, led by Hàbitat 3, initiated the rehabilitation of the renowned social housing complex Casa Bloc, designed by the pioneering architects of GATPAC in the 30s. In the second phase, ongoing since 2021, the 17 social housing units have been allocated to individuals in situations of high vulnerability, who are supported by specialized social support teams from various organizations, ensuring a proper process of social inclusion.

Currently, around forty individuals with diverse circumstances and needs reside in Llar Casa Bloc, including people evicted and referred by the Emergency Services Table of the Barcelona City Council, women who have experienced situations of gender-based violence, individuals with mental health issues or intellectual disabilities, and those with physical disabilities. All of them pay rent according to their income level and are supported by the respective organizations.

Furthermore, the building features technological measures to ensure a reduction in the digital divide and energy empowerment, such as WiFi installation and digitalized energy monitoring systems to supervise the comfort level of the 17 social housing units.

Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.

Vangin, integration of social services into a single citizen portal 

Publications Bank of innovations

Vangin, integration of social services into a single citizen portal 

Talgildu Føroya

samleikin taenastuveitarar 730x365 2x

Portal that brings together in one place all the digital services of the various public institutions of the Faroe Islands (Denmark), including social services, to provide citizens access to information and management of all types of procedures. 

Vangin has become an example of digitalization in the public sector worldwide, placing the Faroe Islands in a leading position. Vangin centralizes all services in this Danish territory and is available to everyone over 15 years of age with a Faroese personal identification number. The previous and key step to use this tool is the registration through Samleikin, which is the electronic authentication used in the Faroe Islands. 

Vangin offers a wide range of self-service services from various providers, and social and welfare services are included in them. Thus, citizens can easily carry out often complex online procedures, such as applying for official documents, registering for social programs or submitting applications for public services, without having to physically travel to the institutions. It also offers a personal calendar that allows to keep track of appointments, facilitating the organization of citizenship from reminders of relevant deadlines. Furthermore, Vangin provides a secure mailbox called Mínboks, which allows receiving and sending messages related to the issues that are of interest to each individual, guaranteeing at all times the confidentiality and security of communication.  

Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Publications Bank of innovations

LifeCompanion, a customisable assistant for people who have difficulty communicating orally

Centre Mutualiste de Kerpape

Assistive Technology 1

Personalised digital assistant that provides communication assistance and access to information technologies. It is free and open source and facilitates oral communication for people with difficulties.

LifeCompanion is a highly customisable and flexible assistant, so it can be used in different contexts, but it is mainly intended to facilitate computer access and communication. In fact, one of the outstanding features of LifeCompanion is its integrated speech synthesis, which allows users to communicate using speech. LifeCompanion thus aims to promote the social participation and autonomy of its users in areas such as communication, access to information technologies, education and employment. It also contributes to establishing social links, especially with caregivers and professionals close to them.

LifeCompanion works in such a way that it adjusts to the individual’s motor, visual, auditory or cognitive abilities and development. For example, it enables pictographic and phonetic communication, as it includes a vocabulary tree with pictograms and pictures and a customised phoneme communication keyboard. Digital keyboards can also be customised and typing can be accelerated with advanced word prediction. Among other functions, LifeCompanion also facilitates motor accessibility, anticipating movement and with advanced configurations in this area. In this regard, it is important to note that it has been co-designed by and in close collaboration with end users.

Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.

Able4Work, a digital tool to support the integration of vulnerable young people into the labour market

Publications Bank of innovations

Able4Work, a digital tool to support the integration of vulnerable young people into the labour market

Probens, SeaTeach, DanmarComputers, Knowl, Multitudei Gävle AB, Werkstatt-Berufskolleg

Able4Work is the digital tool that facilitates the process of finding a job for young people who are often in a situation of social vulnerability. It is designed for young people from disadvantaged backgrounds and aims to offer them support and accompaniment during the complex stages of their job search. In this way, it helps them to redirect their present and future socio-labour situation, facilitating interaction and contact with social workers.

It is an online platform and functional app, available and free to use for both mentors and interested users. It offers support in the process of searching for employment or educational programmes, adapting to the needs of vulnerable young people. Thus, it is mainly aimed at young people between 18 and 35 years old in a situation of social vulnerability -new immigrants, ethnic minorities, economic problems, etc.- and, consequently, at risk of social exclusion. The app also targets mentors and youth workers who implement the socio-occupational and educational insertion programmes digitally and partially remotely, offering support, advice and guidance to vulnerable young people.

Able4Work works in a way that allows young users to easily interact with the social workers and mentors assigned to them –including a chat– and social workers to better follow up and monitor tasks. In addition, the digital tool allows young people to constantly monitor the phases and progress of their pathway –with a calendar showing guidance actions and pending tasks– and to receive notifications about job and educational possibilities. In this way, it increases the autonomy of programme participants and promotes the value of self-responsibility among young people in the job search process.

Finally, the app has gamification elements that make it interactive and engaging, which motivates young people to meet the objectives of their pathways. As a result, the app Able4work reduces the high drop-out rates of Youth Guarantee programmes, improving their efficiency and success.

Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.

Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Publications Bank of innovations

Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Fundació Support-Girona Foundation and Healthcare Assistance Institute (IAS)

Alternative resource to institutionalization for people with severe psychosocial disabilities, which offers them social and health support based on the pact and their free will to use the services of the facility.

It is aimed at people who are in a situation of social exclusion and even homelessness, due to mental and behavioral disorders or substance abuse problems, and who have no family or social support or financial resources,

Espai Obert aims to reduce the stigma of these people and overcome the barriers that stand in the way of their social and community inclusion. The intervention methodology is based on low demand and free use.

As a first phase of intervention, the aim is to cover the basic needs of hygiene and food. Therefore, the service is equipped with a kitchen, living and dining room, washing machines, patio and shower and hygiene areas, and the users participate in the routines of the center (preparing meals, laundry, taking care of the garden…). Once this first phase has been achieved, a bond of trust is built, in order to work on the development, skills and well-being of each person, as well as socialization with other people in the space and other resources in the area.

This pioneering intervention model is one of the tools to be deployed in Catalonia in the process of reconversion and transformation of long-stay psychiatric hospitalization with functional recovery and life project units based on the successful experience of the counties of Girona, where in 2004 the long-stay psychiatric hospital in the former Salt Psychiatric Hospital was closed, generating a network of community mental health and addiction services, with alternative resources.


Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.

Scottish national program to help implement Self-Directed Support

Publications Bank of innovations

Scottish national program to help implement Self-Directed Support

Social Work Scotland

National program to facilitate the implementation of the Self-Directed Support intervention model in local social services in Scotland’s municipalities. It aims to bridge the gap between the regulatory framework and the day-to-day practice of Social Services by providing guidance and support to overcome the challenges faced by social professionals in implementing the model..

Self-Directed Support is a model for accompanying people who are served by Social Services, with a focus on support in decision making. The aim is for people to have control and power of choice over the actions or support plans aimed at improving their living conditions, based on their demands and their rights. Within this approach, this Social Work Scotland program aims to ensure that social workers are able to implement the model based on the principles, perspective and values of human rights. The aim is to empower social workers to be autonomous in implementing the model with each person served.

The program has three main lines of action. First, to promote the autonomy of social professionals in the implementation of the model through the definition of standards and training and advisory activities aimed at improving social intervention. Secondly, to provide a community of practice where public professionals and community entities can learn together to find solutions to the challenges posed by the implementation of the Self-Directed Support model. And finally, to energize a collaborative Scottish network of all public and private stakeholders to contribute to the development of the Scottish national Self-Directed Support framework.

Within this national framework, a library of tools, resources and practical examples for practitioners is provided. In addition, the program is working to get personal assistants recognized as members of the social care workforce, and to bring about changes in the Scottish legal framework to facilitate effective implementation of the model.


Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.

La Botiga, an integral programme of food guarantee, labour insertion and community participation.

Publications Bank of innovations

La Botiga, an integral programme of food guarantee, labour insertion and community participation.

City Council of El Prat de Llobregat, ABD (Asociación Bienestar y Desarrollo)

Supermarket that combines the distribution of food and other basic necessities to people assisted by the social services who cannot guarantee their right to food through the ordinary food distribution market, with the insertion of people with difficulties in accessing the labour market into the productive fabric of the municipality’s own food sector.

La Botiga operates as a supermarket open to the entire population, which also offers an adapted circuit for people referred by the basic social services of the municipality. It is organised on a self-service and/or assisted sales model, where food, hygiene, cleaning and other goods can be purchased. Users of social services can access by appointment, and before entering the space where they can buy food, they pass through a multipurpose room where group and community dynamics are carried out based on conversations between the people involved in the project. Moreover, with a circular logic, the people who make use of the space are involved in the management of the space, based on the principles of cooperativism and the Social and Solidarity Economy.

On the other hand, at La Botiga, the beneficiaries do not collect batches of food, but, through a system of points, choose the products they need themselves. These points, which are equivalent to the money to make the purchase, are assigned to them through the social services prescription sheet, depending on the situation of each person or family. In this way, La Botiga’s model seeks to overcome the welfare model in the field of food distribution.

La Botiga also uses the traditional supply channels of fruit and vegetables and other local products from the Baix Llobregat Agricultural Park and local businesses. This local economic fabric provides a product of solidarity, and at the same time strengthens the circuits that seek to reduce food waste through the reuse of the surplus generated, which also has an impact on improving the environmental health of the municipality.

In addition to the food guarantee service and projects to work on social skills or job skills, other activities and workshops are also carried out, for example to promote healthy eating habits or to encourage intercultural dialogue between users from different backgrounds.

Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.

Vila Veïna, a new public community care system

Publications Bank of innovations

Vila Veïna, a new public community care system

Barcelona City Council

A new public care system in the city of Barcelona that aims to achieve a model of social and health care that is smaller and closer to the users.

To achieve this, it structures the service in a set of “Super Islands” of care, which encompass a group of houses and neighborhoods of between 10,000 and 30,000 inhabitants, with a reference point located in an open community space (for example, a library) to manage the needs of service users in an integrated manner. Thanks to this new innovative service model, professionals enjoy greater autonomy in the organization and management of their work, since they know the users more closely and are able to deal more directly and satisfactorily with all of them.

Each Vila Veïna has the essential services and benefits related to care in a centralized manner, in order to be able to deal with them closely. It also has emotional support groups and a resource bank for the care of children and the elderly, which provides material such as crutches, cradles, wheelchairs and other items necessary for the care of children and the elderly. It also offers legal and employment advice for caregivers and families in need, as well as talks and outdoor activities. The aim is to provide caregivers with access to information about existing services, as well as to create communities of care and proximity.

Each Vila Veïna has a professional who dedicates his or her working day to promoting networking, programming activities and attending to citizens in relation to care. The new profile of this professional is essential in innovation and requires a set of skills for community activation, as well as knowledge of municipal administrative systems and other administrations.

The project is aimed at the entire population living in the territory, because it is based on the idea that ‘we all take care of each other’, and the goal is to achieve a more caring community with all the people who are part of it.

In short, it is an innovative model that humanizes services and contemplates the participation of people, both caregivers and those receiving care, who are part of a community network and co-responsible for the collective welfare.

By 2022 there will be 12 Vila Veïna spaces in the city of Barcelona, and the goal is to have 115 throughout the city in the future.

Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.

Inclusively, a digital job search platform for people with disabilities

Publications Bank of innovations

Inclusively, a digital job search platform for people with disabilities

Inclusively

Inclusively, plataforma digital de cerca de feina per a persones amb discapacitat

Image from Inclusively.

Digital platform for the labor inclusion of people with disabilities, whether physical, intellectual, sensory or mental illness. It connects people with disabilities with companies committed to providing jobs adapted to their needs. In addition, it also has job counselors who work directly with candidates to improve their profile and accompany them in their job research.

The platform works in such a way that candidates can filter job offers according to the conditions they need, for example, physical accessibility, screen readers, flexible working hours, etc. The goal is that companies, no matter what size they are, offer the right jobs based on the skills, abilities and experience of each candidate.

On the other hand, in order to guarantee the right working conditions for the jobs, the platform offers training to companies so that they can adapt their work environments so that workers with disabilities can develop their full potential.

It is a platform that offers equal opportunities in job research to people with disabilities, as well as the opportunity for companies to find talent and experience among these group of people.

Inclusively

Banc d’innovacions

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.