Link with the community - Fundació iSocial. Innovació en l'acció social

Mirada Activa (Active Look), a preventive program for the elderly who do not have a supporting network

admin on 5 December 2019

Berrituz

Municipal preventive program that involves citizens and social and economic agents in the detection of situations of social fragility and loneliness among the elderly in the city, which my activate the intervention of Municipal Social Services.

The program is subject to continuous assessment and has been developed in four phases. The first three carried out between 2013 and 2017, were intended to create active networks between associations of the elderly, social entities and socio-economic agents of the city, and to identify people in a situation of vulnerability. The fourth phase, begun in 2018, is a pilot experience that offers to elder people identified as vulnerable, a social integration itinerary based on an active network of autonomous and friendly relationships, in which municipal social integration -services professionals and volunteers of social entities also participate.

Characteristics of innovation

Aging, Bank of innovations, Fully inclusive cities, Group intervention, Information and planning, Lab, Link with the community, Pilot project, Prediction and prevention, Proximity care

Location

Bilbao

Partners / Funders

Bilbao City Council, Grupo SSI-Servicios Sociales Integrados, S. Coop

Genesis

The program was born in November 2013 in front of the need to detect people over 60 living in Bilbao who lived alone and who had difficulties in meeting their basic needs or who did not have support networks. To allow municipal social services can carry out preventive tasks it is necessary first to know those circumstances which are not always visible when occurring inside the homes. The program seeks to involve citizens and social and economic agents in detecting these situations and to notify them to municipal social services.

Implementation level

The program identified 362 vulnerable elder people, of which 30 now participate in the fourth phase of the creation of autonomous networks. Since 2018 the program has been replicated in Donostia-San Sebastián, and its extension is being planned in other municipalities of Biscay.

Further information

Mirada Activa

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Pis Zero, night shelter for highly-vulnerable people

admin on 3 November 2019

Foto: Elisava

Housing that is offered as a safe and cozy night shelter for homeless people who can’t adapt to any other space. It tries to cover the most basic needs of the person, it is characterized by its low exigency, and seeks to strengthen the links with the people who use it.

The Zero Flat is conceived as an extension of the street, and for this reason, its regulations are more flexible, simple, and reduced than those that exist in shelters or other types of homes for the homeless. Thus, for example, people can access with dogs, drinks, and their luggage; smoking is allowed in a designated area, and length of stay is unlimited.

Characteristics of innovation

Bank of innovations, Homelessness and the right to housing, Independent living, Integrated care, Lab, Link with the community, New model of intervention, New service, Personalization of the service, Proximity care

Location

Barcelona

Partners / Funders

Elisava

Genesis

Among people who are monitored by Arrels Foundation, there were some who had been living in the street for years and were in a situation of high vulnerability. The Pis Zero (Flat Zero) project was born to answer to three situations: on one hand, offer a resource for 20% of homeless people who do not adapt to the Housing First model or to any other resource; offer a resource to those who can no longer stay in the place where they were staying, in order to prevent them from returning to the street; and, finally, have a temporary resource for people who are waiting to access an apartment or other accommodation resources.

Implementation level

Currently there is only a Flat Zero which is located in the Raval district of Barcelona, but given its good results, the Arrels Foundation intends to open more night-time resources of this type in other locations around the city of Barcelona.

Further information

Fundació Arrels

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Simplon, bringing out the technological talent of vulnerable people

admin on 25 October 2019

Foto: Simplon.co

Simplon is a French, social, solidarity-based, innovative organization company that works to transform the digital sector into a more inclusive sector by discovering people with hidden talent among vulnerable social groups, and forming them professionally so that they can find a qualified occupation in the sector.

Since its creation in 2013, Simplon has trained in digital technologies, free of charge, more than 5,600 people with this profile, mainly refugees, adolescents at risk of exclusion and long-term unemployed people. These people with technological talent which remained hidden or which they had never had the opportunity to develop, have learned to develop their skills and abilities in this field to be able to work in the sector: programming mobile applications and web pages, management of digital projects, entrepreneurship of innovative projects, or technology training.

Characteristics of innovation

Adolescence and youth, Bank of innovations, Group intervention, Innovative organization, Lab, Link with the community, Poverty and exclusion, Prediction and prevention

Location

Montreuil, França

Partners / Funders

France Active, Caisse des Dépôts et Consignations, Phitrust, INCO, Aviva, Crédit Coopératif, Amundi, and Mirova

Genesis

In 2013, three young entrepreneurs, inspired by Silicon Valley bootcamps, decided to create an inclusive and free version that incorporated a large number of women as well as people of different social and territorial origin. The first facilities opened in Montreuil, France, and the first promotion, which had 30 students of 17 nationalities, began in October of the same year.

Implementation level

The Simplon network has spread over the years to various French cities. In 2014 a training center was opened in Romania, and later expanded to Belgium, Lebanon, Ivory Coast and South Africa. In Catalonia, Factoría F5 was created in 2019, a similar initiative that follows the French model.

Further information

Simplon.co

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ELPIDA, a learning community to improve the quality of life of persons with intellectual disabilities

admin on 2 July 2019

Foto: ELPIDA Project

Open e-learning platform to provide the necessary knowledge and skills on how better to support the needs of children of all ages with intellectual disabilities. It contains six interactive educational modules providing more training, awareness raising and/or attitude change on key areas that have been identified with the active engagement of family members of PWID. These topics / areas are: Human rights, Communication, Ageing, Stress management, Transition to adulthood, and Sexual health.

The main objective of ELPIDA project is to improve the quality of life of persons with intellectual disabilities by empowering family members and especially parents. Project partners believe that knowledge to be gained by parents of persons with intellectual disability through this educational platform will have a positive impact their children and will contribute to a better transition to adulthood, social inclusion, and better quality of life in general.

Also the project aims to create a large community of well informed and adequately equipped participants who will feel competent to support the needs of their family member with intellectual disabilities.

Characteristics of innovation

Bank of innovations, Childhood, Disability, Group intervention, Lab, Link with the community, New service, Proximity care, User empowerment

Location

Heraklion, Creta, Greece

Partners / Funders

European Parents Association, Bèlgica; Puzzle SE, Grècia; Center for Specialpædagogiske Børnetilbud (CSB), Dinamarca; Internationaler Bund (IB), Alemanya; Oslo Metropolitan University, Noruega; Programa Erasmus+, CE

Genesis

The majority of approaches targeting issues of intellectual disability (ID) are either focused on persons with the intellectual disability or on professionals in an effort to equip them with appropriate educational and support strategies. The need to provide parents with the necessary information and skills in order to better support their children with ID is often overlooked. Parents, though, play a significant part in supporting their children to become active members of the society and to have good quality of life.

Implementation level

The training material is available in six languages , Danish, English, German, Greek, Norwegian, and Portuguese. A French version is currently under construction.

Further information

ELPIDA

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ValuAble, tools for work inclusion of people with intellectual disabilities in the hospitality sector

admin on 12 May 2019

ValuAble

ValuAble

International certification of hospitality establishments that are socially responsible in the employment of people with intellectual disabilities

ValuAble is a network of companies and European associations and foundations related to Down syndrome that provides international certification to hospitality establishments that are socially responsible in the professional inclusion of people with intellectual disabilities.

Additionally, ValuAble has developed different tools to facilitate the integration of these individuals into their work environment. Firstly, the application “On my own at work,” which is individually adapted to each worker and helps them develop their job. Secondly, videos aimed at both employers and workers that show examples of how the correct relationships between people with intellectual disabilities and their coworkers should be.

Finally, a set of training tools aimed at the establishment managers to facilitate obtaining the certification.

Characteristics of innovation

Bank of innovations, Disability, Fully inclusive cities, Independent living, Innovative organization, Lab, Link with the community, User empowerment

Location

Germany, Hungary, Italy, Portugal, Spain, and Turkey

Partners / Funders

Hamburger Arbeitsassistenz (Germany), Down Alapitvany (Hungary), Associazione Italiana Persone Down ONLUS (Italy), , Associação Portuguesa de Portadores de Trissomia 21 (Portugal), Down España (Spain) , Down Sendromu Dernegi (Turkey), European Community

Genesis

The Valuable network was created within the Erasmus + On my own…at work project, financed by the European Commission. From 2014 to 2017, the network designed, developed and tested the three tools which are now offered to participant people and companies./p>

Implementation level

On May 2019, the network included 88 companies.

Further information

ValuAble

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B·MINCOME, looking for the best way out of poverty

admin on 24 April 2019

Foto: Barcelona City Council

B·MINCOME is a pilot project for the establishment of a municipal inclusion salary in the city of Barcelona, which is testing with one thousand vulnerable families in the ten most deprived Barcelona neighborhoods, the efficacy and efficiency of combining a stable financial help with active social-employment policies.

B·MINCOME is a project pilot to fight against poverty and inequality based in the development of an integral policy which combines a public passive policy (a Municipal Inclusive Support, a financial help that supplements the income of the selected people and families) with four active social-employment policies: a combined education and employment plan; actions for the encouragement of the socio-collaborative economy; grants for the rehabilitation of homes which may allow room rentals; and a program for participation in community networks.

Characteristics of innovation

Bank of innovations, Fully inclusive cities, Information and planning, Integrated care, Lab, Link with the community, New model of intervention, Pilot project, Poverty and exclusion, Prediction and prevention, Process simplification, User empowerment

Location

Barcelona

Partners / Funders

Urban Innovative Actions UE Program, The Young Foundation, UPC, IGOP/UAB, NOVAACT, Ivàlua

Genesis

B·MINCOME implementation has been possible thanks to extensive previous analysis. For the first time, an administration has obtained data from the Spanish Revenue Service at neighborhood and census section levels which have allowed to know the income of all taxpayers, not just those who fill their annual tax return. From the data, the municipality has been able to study the income and poverty levels of the city in great detail. Likewise, for the first time, a survey on the living conditions of users of social services has been taken into account which has permitted to analyze in detail the characteristics of more than 12,000 people who receive municipal attention.

Implementation level

For two years, from October 2017 to September 2019, one-thousand families have received different types of income which may have been combined with social and labor policies. Project results are evaluated during the fourth quarter of 2019.

Further information

B-Mincome

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Buurtzorg, autonomous teams of community healthcare

admin on 14 March 2019

Foto: Buurtzorg

Home care organization that works through teams that have professional freedom and are responsible for their own operation. Each team is made up of 12 people and works in a neighborhood taking care of people who need support and managing the team’s work. Each new team looks for their own office in the neighborhood, dedicates time to introduce themselves to the local community and to get to know the GPs, therapists and other social and health professionals. The team decides how to organize the work, share responsibilities and make decisions.

As a KMPG study states: “Essentially, the program allows nurses (rather than nursing assistants or caregivers) to provide all the care the patient needs. And while this has meant higher costs per hour, the total number of hours has been lower. In fact, by changing the care model, Buurtzorg achieved a 50 percent reduction in hours of care, improved the quality of care and increased employee job satisfaction. ”

An Ernst and Young study estimated that the new system allowed a 40% savings on home care in the Netherlands.

Characteristics of innovation

Aging, Bank of innovations, Cross-cutting intervention, Innovative organization, Integrated care, Lab, Link with the community, New model of intervention, Personalization of the service, Proximity care

Location

Netherlands

Partners / Funders

—

Genesis

Buurtzorg was founded in 2006 by Jos de Blok a community nurse in the Netherlands when he and some friends decided to set up their own group of community nurses. At the time the Netherlands health system was undergoing a shift towards centralization and commoditization of health care. He cites an example of a patient with dementia being visited by 30 different nurses and another patient who actually counted the number of different nurses and care-givers that visited him in one year – 150.

Implementation level

Buurtzorg scaled very quickly across the Netherlands from 1 to 850 teams, in just 10 years. During this time Buurtzorg grew in other areas of care such as mental health, children and families and also supported other Dutch international care organizations to take on the Buurtzorg model of care. Nowadays this non-profit company has expanded to 24 European and Asian countries.

Further information

Buurtzorg

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Mobile Laundry Services for people experiencing homelessness

admin on 8 February 2019

Foto: Orange Sky

Orange Sky provides a platform for every day Australians to connect through a regular laundry and shower service. The focus is on creating a safe, positive and supportive environment for people who are too often ignored or who feel disconnected from the community. Their volunteers are not social workers or experts on homelessness – they are empathetic listeners and great conversationalists.

Orange Sky volunteers have participated to date in more than 144,000 hours of conversation and have helped to change the perception of the homeless and connect communities throughout Australia.

Characteristics of innovation

Bank of innovations, Fully inclusive cities, Homelessness and the right to housing, Integrated care, Lab, Link with the community, New service

Location

Brisbane (Australia)

Partners / Funders

—

Genesis

Orange Sky Australia is the world’s first free mobile laundry service for people experiencing homelessness – an idea founded in a Brisbane garage by two 20-year-old mates, Nic Marchesi and Lucas Patchett. In late 2014, the boys installed a couple of washing machines and dryers in the back of their old van and visited parks around Brisbane to wash and dry clothes for free. What started as an idea to improve hygiene standards and restore dignity to people doing it tough has evolved into something much bigger and more powerful.

Implementation level

Orange Sky has expanded to 27 services in 22 cities across the country, which includes the addition of shower services and remote vehicles. Each week, these vans generate 6.33 tones of laundry and provide 113 showers to people in need. Most importantly though, Orange Sky volunteers have engaged in 144,095 hours of conversations to date, helping to challenge the perception of homelessness and positively connect communities all around Australia.

Further information

Orange Sky

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Vincles BCN, service to strengthen social ties of the lonesome elderly

admin on 21 December 2018

Foto: Ajuntament de Barcelona

In Barcelona, more than 300.000 people aged 65 or older live alone, of which 100.000 are over 80. Vincles BCN is a social innovation project that wants to strengthen the social relationships of older people who feel lonely and improve their well-being through new technologies.

The project has the following main objectives:

Reduce the feeling of loneliness of the elderly,
Maintain and strengthen existing social relationships,
Expand the social relationships of people and create new spaces for the relationship,
Use of IT (Information Technologies) as a communication tool to relate to their environment their environment.

The service uses an app installed on a tablet as a communication tool, which will serve to put people in contact and strengthen their relationships, while creating new ones. Online communication is promoted through the app, while face-to-face meetings are organized. The app allows the user to communicate with his/her family and friends, and with the people who form app-specific user groups.

Characteristics of innovation

Aging, Bank of innovations, Independent living, Lab, Link with the community, New service, New technological tool, Personalization of the service, Prediction and prevention, Right of choice of the user, Self-management and participation, User empowerment

Location

Barcelona

Partners / Funders

Bloomberg Philanthropies

Genesis

The project participated in the Mayors Challenge 2014 (the challenge of the mayors) of Bloomberg Philanthropies, along with 155 more cities, of which 16 were finalists and 5 won. This Barcelona project received the first prize, worth 5 million euros. After a first pilot phase, the project has spread throughout the city as a new service of the Area of Social Rights of the City Council of Barcelona.

Implementation level

The project began in January 2017 in five districts of Barcelona. Since March 2018 the service has been deployed throughout the city of Barcelona and any citizen can already request the service. In May 2018 the service had 600 users active and wanted to reach 1000 users by the end of the same year.

Further information

Vincles BCN

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ELDCARE, prevention of loneliness and the social and health risks associated with aging

admin on 12 November 2018

ELDCARE

ELDCARE

Personalized reminder tool for people living alone who need support to improve their independence

Eldcare is a personalized reminder tool equipped with a screen and a speaker, developed for people living alone in their homes and need support to improve their autonomy. It is a smart device developed and enhanced by ABD, an innovative technological tool to prevent unwanted loneliness and the social and health risks associated with aging.

The device offers personalized daily reminders in audiovisual format, with the aim of improving safety, preventing accidents at home, reducing the feeling of loneliness in the elderly and improving digital literacy. Without Wi-Fi, Eldcare launches short videos recorded by professionals and / or people close to the user, such as: “remember you have an appointment with your doctor today at 10 a.m.” or “remember to turn off heating before going to bed ”or“ remember to drink water and use the walker’s help at home ”, or the steps to follow to use your smartphone and make a video call.

This tool is not invasive or intrusive with the privacy of people and is very intuitive to use, respecting the preferences and needs of older people, because they always agree with them the type of message and the time when videos are playing. Also, it doesn’t play a random robot voice, but the image and voice of someone they know and trust.

Therefore, it is a person-centered care solution, based and developed on the verbal needs of the person, following the path to e-health and integrating new avenues of collaboration between social and health services. , preventing risky situations that could have a major social and economic impact in the field of health and social services.

Due to the pandemic of COVID-19, in which the digital divide has become even more visible, the use of Eldcare has been rethought, bringing it to the homes of people with a very low level of digital literacy in order to accompany them in the learning process about using their smartphone from a distance.

Characteristics of innovation

Bank of innovations, Aging, Lab, Link with the community, New technological tool, Personalization of the service, Pilot project, Prediction and prevention, Proximity care

Location

Spain

Collaborators

Several municipalities

Genesis

It was born years ago as a pilot project for users of the Home Care Service.

Level of implementation

In the improvement phase. It has been installed in more than 100 homes. It has contributed to improving the level of digital literacy of more than 60 people throughout Spain.

Further information

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