Moods, promoting good screen use among teenagers and young people

Publications Bank of innovations

Moods, promoting good screen use among teenagers and young people

Nous Cims Foundation and Adsis Foundation

Community intervention project with a comprehensive approach to prevent risks in the use of new technologies among adolescents and young people and promote their proper use.


The Moods Project was born from the realisation that, in a modernity governed by social networks and mobile phones that change the way we live and relate to each other, new technologies pose new challenges and risks –such as addiction, pathological gambling, grooming, cyberbullying or social isolation– to be prevented. Specifically, it is aimed at adolescents and young people, as the name of the project indicates: mood is the English word that refers to the state of mind and is a colloquial expression widely used among young people.

The project is developed through a set of workshops and interventions that are carried out in secondary schools with the aim of promoting the good use of screens among students. It is well known that the use they make of social networks and new technologies is diverse and can have consequences on mental health. Through the workshops, participants reflect on and become aware of their use of screens. Thus, the project provides them with tools that allow them to identify risky and addictive behaviours. In addition, the workshops encourage critical thinking –allowing them to reflect on video games and online gambling, for example– and debate on the values that are transmitted through networks and on the need and importance of combining virtual leisure with live leisure. The project includes an impact evaluation plan that allows measuring and assessing the changes produced among participants through questionnaires.

The project has been implemented in the neighbourhood of Horta Guinardó, in Barcelona, and in Quatre Carreres, in Valencia, where a team of professionals has given workshops to young people aged between 12 and 16 in secondary schools in the neighbourhoods. Apart from workshops in secondary schools, the project also includes prevention workshops in leisure and free time organisations and training for families and teaching teams from the schools.

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b-resol, a channel for alerts against bullying in adolescents

Publications Bank of innovations

b-resol, a channel for alerts against bullying in adolescents

BCN RESOL ODR SOLUTIONS, UOC

An alert channel that provides early detection of possible cases of bullying, cyberbullying, eating disorders, addictions and other common problems among adolescents. It is designed especially for adolescents, but also for adult teachers and specialised staff, who receive, manage and document the alerts.


b-resol was born out of concern for the large number of abuses and mistreatments of minors that occur in educational, sporting or leisure environments, and the difficulty for the victims to report them. The figures are alarming: 40% of pupils have experienced some form of bullying during their schooling. Beyond being used by educational centers, it is also useful for youth and sports organizations where young people socialise.

On the one hand, b-resol speaks the language of teenagers, as it is a friendly and intuitive app. Students can communicate their suspicions or alerts derived from unwanted situations, whether experienced or observed, to the trusted people designated by the educational centre. Through this mobile application, which is free and available on all devices, they can do so securely, confidentially and anonymously, if they wish. On the other hand, b-resol is also easy for adults, with a comprehensible internal web environment. Apart from enabling a chat with the sender of the alert, it also allows for a complete follow-up of the incident –of the actions taken– and the generation of reports and statistics.

Thus, b-resol stands as an example of good use of mobile technology as an innovative element and how it can be used to raise social awareness. It is therefore a complementary tool to the protocols implemented or planned to deal with cases of bullying, and is suitable for digitised adolescents and for centres and organisations immersed in digital transformation.

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Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Publications Bank of innovations

Espai Obert, an alternative service to institutionalization for people with severe psychosocial disabilities.

Fundació Support-Girona Foundation and Healthcare Assistance Institute (IAS)

Alternative resource to institutionalization for people with severe psychosocial disabilities, which offers them social and health support based on the pact and their free will to use the services of the facility.

It is aimed at people who are in a situation of social exclusion and even homelessness, due to mental and behavioral disorders or substance abuse problems, and who have no family or social support or financial resources,

Espai Obert aims to reduce the stigma of these people and overcome the barriers that stand in the way of their social and community inclusion. The intervention methodology is based on low demand and free use.

As a first phase of intervention, the aim is to cover the basic needs of hygiene and food. Therefore, the service is equipped with a kitchen, living and dining room, washing machines, patio and shower and hygiene areas, and the users participate in the routines of the center (preparing meals, laundry, taking care of the garden…). Once this first phase has been achieved, a bond of trust is built, in order to work on the development, skills and well-being of each person, as well as socialization with other people in the space and other resources in the area.

This pioneering intervention model is one of the tools to be deployed in Catalonia in the process of reconversion and transformation of long-stay psychiatric hospitalization with functional recovery and life project units based on the successful experience of the counties of Girona, where in 2004 the long-stay psychiatric hospital in the former Salt Psychiatric Hospital was closed, generating a network of community mental health and addiction services, with alternative resources.


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Leaves, an online bereavement support service for older adults.

Publications Bank of innovations

Leaves, an online bereavement support service for older adults.

Leaves

Online program to support the eldery who are grieving the loss of a spouse. The focus of the program is on exploring new ways of self-care, to encourage positive thinking through finding strengths and ways to feel comfortable, active and joyful.

Leaves consists of 10 modules containing reading material and exercises that help bereaved people reflect on their current situation and how they can adjust to life without a partner. In addition, it also provides indirect support to close family members and informal caregivers. That is, with the support of the bereaved, families and close relatives can reduce worry and stress.

The developed model also has a virtual assistant called SOL (virtual abstract conversational entity). This agent does navigational support and guides users from readings and exercises to final reflections and users’ state of mind.

The program is dedicated to providing people with learning experiences and information on topics such as common grief reactions, prolonged bereavement, and assessment of the bereaved situation. It is a support for life adjustment after the loss, trying to give new meaning and find some hope within the new situation.

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Crisis text line, suicide prevention through artificial intelligence

Publications Bank of innovations

Crisis text line, suicide prevention through artificial intelligence

Crisis Text Line

Suicide prevention hotline which, in addition to offering accompaniment, emotional support and home interventions to thousands of people going through difficult situations, has an algorithm that allows the service’s volunteers to identify which people are at high risk of suicide and therefore need more urgent intervention.

The service works in such a way that the person in crisis sends a message saying “HOME” to the number 741741, and a specialised volunteer responds quickly and in real time. The service goes out of its way to help people in times of distress or crisis by listening to them, reassuring them, and offering suggestions for overcoming their difficulties.

As a service that receives thousands of requests, deciding who to help first in times of floods of messages can be a life-or-death decision. That’s why Crisis Text Line uses an algorithm to identify people at high risk of suicide and to be able to intervene as quickly as possible in these cases.

Using machine learning, the artificial intelligence algorithm analyses the words and emojis that may indicate that a person is at high risk of suicidal ideation or self-harm. The system developed is based on the analysis of 30 million messages that the service has exchanged with users in recent years, and is thus able to position as an emergency those conversations with high-risk patterns that need to be attended to more urgently. As a result, 94% of people at serious and imminent risk of suicide receive an intervention in less than 5 minutes.

In addition, the data collected provides the service with very relevant information about the mental health of the clients. For example, it has concluded that Wednesday is the most anxiety provoking day of the week, and that self-harm crises occur mainly in the early hours of the morning.

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Inclusively, a digital job search platform for people with disabilities

Publications Bank of innovations

Inclusively, a digital job search platform for people with disabilities

Inclusively

Inclusively, plataforma digital de cerca de feina per a persones amb discapacitat

Image from Inclusively.

Digital platform for the labor inclusion of people with disabilities, whether physical, intellectual, sensory or mental illness. It connects people with disabilities with companies committed to providing jobs adapted to their needs. In addition, it also has job counselors who work directly with candidates to improve their profile and accompany them in their job research.

The platform works in such a way that candidates can filter job offers according to the conditions they need, for example, physical accessibility, screen readers, flexible working hours, etc. The goal is that companies, no matter what size they are, offer the right jobs based on the skills, abilities and experience of each candidate.

On the other hand, in order to guarantee the right working conditions for the jobs, the platform offers training to companies so that they can adapt their work environments so that workers with disabilities can develop their full potential.

It is a platform that offers equal opportunities in job research to people with disabilities, as well as the opportunity for companies to find talent and experience among these group of people.

Inclusively

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I·ROC, a tool that evaluates the recovery process of mental health service users

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Woebot, self-help chat for dealing with mental and emotional discomfort

Publications Bank of innovations

Woebot, self-help chat for dealing with mental and emotional discomfort

Woebot Health

Image from Woebot

A chatbot that helps to manage moods, learn about oneself and cope with mental and emotional distress.

In a cognitive behavioural therapy framework, Woebot asks the user how they are feeling and what is going on in their life in a short conversation format. Woebot also talks about mental health and emotional well-being, and shares videos and other useful tools to address the user’s mood and other needs related to their mental and emotional well-being. Woebot is like a self-help book that adapts to each person’s different needs and concerns.

Woebot uses a combination of natural language processing, psychological expertise, excellent writing and a sense of humour to create an informative and friendly conversational experience.

In a study conducted by Stanford University, Woebot use was shown to generate significant reductions in anxiety and depression, primarily in people aged 18-28 who had spoken to Woebot on a near-daily basis.

Woeboth Health

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SOM Salut Mental 360, digital platform to guide, accompany and raise awareness of mental health issues

Publications Bank of innovations

SOM Salut Mental 360, digital platform to guide, accompany and raise awareness of mental health issues

Sant Joan de Déu

Image from Pexels.

A digital platform based on co-creation between users, family members, healthcare professionals, the social sector and the educational environment, and the general public, which aims to inform, accompany, empower and raise awareness of mental health.

The portal incorporates up-to-date content in the field of mental health and will progressively expand the diversity of formats. The aim is to create an intelligent platform that offers content adapted to the preferences of the individual and generates an optimal user experience. In addition, users are the main prescribers of the platform, making it a reliable and secure source of information for anyone who needs accurate information on the field of mental health.

SOM Salut Mental 360 currently offers digital meetings, expert consultation sessions, witnesses from health professionals, users, family members, educators and associations, as well as informative and monographic articles, among others. All the information on the platform is reviewed by a multidisciplinary scientific committee to guarantee the veracity of the information.

The project also offers thematic portals where you can find all the information on a topic or pathology. The first three are focused on eating disorders (ED), autism spectrum disorders (ASD) and depressive disorders.

SOM Salud Mental 360

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Apptu@, an app that helps break isolation and alleviate stigma in mental health

Publications Bank of innovations

Apptu@, an app that helps break isolation and alleviate stigma in mental health

Grup ATRA

Image from the Grup ATRA website.

Innovative, interactive and close mobile app that allows for more continuous, close and close contact between users, professionals and volunteers of three mental health programs: Actua, Actua Jove and Actua Dona. This app also aims to raise public awareness about the collective suffering from mental health problems, while providing information that may be of interest to all citizens.

The three programmes included in Apptu@ are community-based, integrative and care-focused that provide support for life in a self-employed capacity for people with issues resulting from mental disorder, as well as women who have also suffered or suffer from male violence in parallel. With Apptu@, social contact between beneficiary and voluntary persons is enhanced.

The application is divided into two parts: one public and one private. Within the public, which is destined for any individual in society – such as people from the mental health collective, health professionals and the social sector, people interested in volunteering, relatives, students, young people, collaborating administrations, etc. – you can know the Actua programmes, as well as the different services and resources that form the Grup ATRA. It also attempts to promote inclusive volunteering and networking. But basically, the app aims to give visibility to the people of the mental health collective, as this helps to break stereotypes and alleviate stigma.

As far as the private part is concerned, Apptu@ allows one to work agreements and goals individually with the users of the program, following them more directly and continuously over time and making them participants of the common project that is Actua.

Apptu@

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CIRCLES, online psycho-social therapy groups of people suffering from similar situations

Publications Bank of innovations

CIRCLES, online psycho-social therapy groups of people suffering from similar situations

Circles, San Francisco (USA)

Image taken from Unsplash.

Application that offers online support groups to help people struggling with mental and emotional health issues.

Through the use of artificial intelligence technology, Circles asks users a series of questions that allow them to relate automatically to groups of other people who are going through life-like problems: personality problems. or mental health, the sudden loss of a relative, a situation of sexist violence, permanent care of a dependent person, difficulties with raising children, the breakup of the couple, etc. Within these groups of eight people, a professional facilitator is assigned to help participants share their situation.

The aim is to get participants to share their stories and to generate a stable space for conversation and encounter between them that allows them to support each other from similar situations they have suffered.

During the Covid-19 pandemic, which paralyzed people’s ability to connect with others, Circles offered thousands of people the opportunity to find relief and mutual encouragement.

Circles is a private paid service. The first week of group therapy is free, and for the following ones you have to pay about € 26 per week.

Circles

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