P.I.P.P.I., intensive care programme for vulnerable families with young children

Publications Bank of innovations

P.I.P.P.I., intensive care programme for vulnerable families with young children

Laboratory for Research and Intervention in Family Education of the University of Padova, Italian Ministry of Labour and Social Policies

Girls playing.

Intensive and multidisciplinary intervention programme in vulnerable families to reduce the risk of children being removed from their nuclear family, articulating a set of combined actions in relation to children’s needs: intensive home care, group activities with other parents, accompaniment by volunteer families, and joint work with teachers and social workers from schools and social services.

In line with the aim of the Convention on the Rights of the Child to develop measures to ensure the best interests of the child, the Italian Ministry of Social Welfare, in partnership with the University of Padua, designed and implemented from 2011 this intensive care programme for vulnerable families called the Intervention Programme for the Prevention of Institutionalization. Its abbreviation, P.I.P.P.P.I. is at the same time inspired by the fictional character Pippi Långstrump, a creative and surprisingly resilient girl known all over the world.

As its name suggests, P.I.P.P.P.I. aims to prevent out-of-home care and respond to problems related to child neglect, taking into account the right of all children to quality care. When parental neglect is involved, and there is a subsequent removal of the child, the removal itself expropriates the competence of the parents. This practice does not seem to be the most desirable intervention, so P.I.P.P.Y. experiences a social response that attempts to put the developmental needs of children first.

P.I.P.P.P.Y. represents a co-ordinated and co-operative work between different institutions, professions and disciplines of social services, psychology and pedagogy to act together in order to achieve a reduction in the number of children removed from their families. At the same time, P.I.P.P.P.I. has developed its own tool for the assessment and evaluation of cases based on models from Scotland and Quebec.

P.I.P.P.P.Y. is now widespread throughout Italy, and several academic studies have demonstrated the effectiveness of this intervention model. The evaluation report of the seventh edition of the programme 2018-2020 provides evidence of the bonus results achieved.

Centro Nazionale di documentazione e analisi per l'infanzia e l'adolescenza

Voiceitt, voice assistant for people with speech impairments

Publications Bank of innovations

Voiceitt, voice assistant for people with speech impairments

Voiceitt

Image from Voiceitt.

An application that allows people with speech impairments to use intelligent voice assistants. Voicett is an accessibility application for people with speech disabilities or speech impairments that learns the particularities of the atypical speech of these people and translates it into the voice assistants on the market, so that they can use them for their conversations and daily routines like other citizens.

The app analyses the voice data, cadence, breathing, pauses, etc. of each person and, by means of automatic learning, learns and models the speech patterns to understand what they are saying. In addition, a team of experts continuously analyses speech samples to calibrate and refine the algorithm to achieve accurate interpretation for an increasingly wide range of speech forms.

The time Voiceitt takes to train varies from person to person. In general, it takes only a few minutes to make a sentence available for use, while in other cases it needs to have several recordings of the person’s voice.

As for languages, since Voiceitt learns each person’s unique speech patterns, it can accommodate phrases in any language. Currently, the application interface (including instructions, settings page, error messages, etc.) is available in English, Spanish, Portuguese, Italian and Hebrew, while the application’s pre-written phrases are all in English. Individuals can create customized phrases and scenarios in the language of their choice.

Voiceitt

REHAB-LAB, virtual community for the manufacture of technical aids with 3D printing

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REHAB-LAB, virtual community for the manufacture of technical aids with 3D printing

REHAB-LAB

Image from REHAB-LAB.

A virtual community for the manufacture of technical aids using 3D printing, which allows users to design and build their own aids in collaboration with technologists and socio-health professionals.

In this service, which is unique in France because of its integration within a rehabilitation centre, engineers are dedicated to innovation and the development of technological assistance for people with disabilities. The REHAB-LAB enables users to actively participate in the manufacture of their technical aids, thanks to 3D printing technology.

3D printing offers many advantages over conventional manufacturing techniques used to date in occupational therapy: adaptation, reproduction, aesthetics, weight, distribution, time, cost, accessibility, appropriation, mediation/occupation…

Accessibility is the main interest of 3D printing for users, who can be more involved in the rehabilitation process. Since the design of an object is digital, the possibility of creating one’s own technical aids is no longer due to the physical manipulation of materials but to the accessibility of the computer tool.

Rehab-Lab

Woebot, self-help chat for dealing with mental and emotional discomfort

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Woebot, self-help chat for dealing with mental and emotional discomfort

Woebot Health

Image from Woebot

A chatbot that helps to manage moods, learn about oneself and cope with mental and emotional distress.

In a cognitive behavioural therapy framework, Woebot asks the user how they are feeling and what is going on in their life in a short conversation format. Woebot also talks about mental health and emotional well-being, and shares videos and other useful tools to address the user’s mood and other needs related to their mental and emotional well-being. Woebot is like a self-help book that adapts to each person’s different needs and concerns.

Woebot uses a combination of natural language processing, psychological expertise, excellent writing and a sense of humour to create an informative and friendly conversational experience.

In a study conducted by Stanford University, Woebot use was shown to generate significant reductions in anxiety and depression, primarily in people aged 18-28 who had spoken to Woebot on a near-daily basis.

Woeboth Health

myCarenet, community support network for people with dependency

Publications Bank of innovations

myCarenet, community support network for people with dependency

myCarenet

Image from myCarenet.

App that allows the person with some kind of dependency or their reference relative to weave and co-create their own support network in their home and their usual environment.

This tool allows maintaining and increasing meaningful social relationships (family, friends, neighbours, etc.) from an inclusive and community point of view, and at the same time prevents an eventual feeling of unwanted loneliness.

The person can contact and contract professional social and health care services on demand, or contact and receive community support for activities of daily living. In this way, myCarenet makes it possible to share the burden of care, lightening the load of the main caregiver.

In addition, both people with dependency and their support (family, community or professional) can access continuous and personalized training that promotes self-care and enables support persons to carry out a quality social and care task.

On the other hand, within the values of the circular economy, myCarenet promotes dignified and regulated work for people with difficulties in finding work and who, with a correct training itinerary, can find employment stability in the social and healthcare sector.

myCarenet

How are you doing? The conversation heals. Mass calls to the elderly

Publications Bank of innovations

How are you doing? The conversation heals. Mass calls to the elderly

Barcelona City Council

Image from Pixabay.

The Barcelona City Council’s Directorate for Ageing and Cures promoted this project with the coordination of the Department for the Promotion of Older People and the Directorate for Social Innovation, to take an interest in the emotional well-being of people aged 70-84 who were not linked to municipal services in the context of the COVID-19 pandemic and to inform them, when necessary, about existing resources that could improve their emotional state and their social isolation and/or loneliness.

Throughout the entire project, between June 2020 and July 2021, 53,382 people aged 70-84 were called automatically via 227,153 automated calls. Of the people called, 5,433 responded that they did want someone representing the City Council to call them personally on the phone. As a result of this, 7,961 personal calls were made, in which a telephone conversation was held with 4,714 people, filling out a form of 16 diagnostic questions (about loneliness or social isolation, sadness, anxiety, worries, information needs, etc.) to 4,360 people.

Verbio, a conversational technology company, using artificial intelligence and natural language processing, made the automated phone calls. Fundación Avismón, with expertise and sensitivity in the care and support of elderly people, was in charge of making the personal phone calls and providing information and guidance. And the Fundación Salud y Persona attended to 168 people expressing emotional distress, with professional psychologists by telephone (approximately 3 calls per person referred).

Ajuntament de Barcelona

La Inclusivadora, centre for the promotion of self-employment and entrepreneurship for people with intellectual disabilities

Publications Bank of innovations

La Inclusivadora, centre for the promotion of self-employment and entrepreneurship for people with intellectual disabilities

FCSD

Image from Pexels.

Centre for the promotion of self-employment and entrepreneurship for people with intellectual disabilities, which offers different inclusive workspaces, such as a Coworking (shared workspace for people who want to develop their personal and professional projects) and a Fablab (digital creation space with the latest technology, such as 3D printers, which is ideal for promoting the manufacture of small-scale prototypes), designed for training and digital experimentation, both for people with and without disabilities.

The Catalan Down’s Syndrome Foundation (FCSD) launched this project with the intention of creating a work and training space to promote self-employment for people with Down’s syndrome or other intellectual disabilities who want to start entrepreneurial projects. These spaces are also open to all those people who want to carry out entrepreneurial projects that share the values of the FCSD.

From these spaces, the Inclusivadora aims to provide courses and workshops to learn basic knowledge about the use of Fablab technology, as well as social activities open to everyone, but also to teach basic knowledge about how to carry out a business and/or personal project, thanks to individualized advice and mentoring in entrepreneurship.

La Inclusivadora was created with the aim of encouraging interaction between people with and without disabilities and creating a more diverse and enriching work environment. The key to these spaces is the exchange of knowledge between the different agents.

FCSD Fundació Catalana Síndrome de Down

Auzosare, technology and community action against the social isolation of elderly people living alone

Publications Bank of innovations

Auzosare, technology and community action against the social isolation of elderly people living alone

Agintzari

Image from Freepik.

Intelligent technological platform that allows for the detection and knowledge of situations of solitude and social isolation among the ageing sections of the population, and for effective responses from the community and social services.

Auzosare has developed a Big Data Risk Assessment system, which allows the organization, storage, manipulation, analysis and modelling of large amounts of data from the real world and linked to a spatial reference. It identifies people older than 65 who live alone and catalogues them at different levels of vulnerability or risk based on physical and health indicators, relational, economic, housing, basic resource distance and aid, etc. It feeds on information from the sponsor, the cadastral and municipal social services; as well as information identified by agents of the person’s community network (Beharis), previously trained in social gaze.

The smart tool is targeted at three different profiles of people: fragile elderly people who are in a solitude situation that negatively impacts on maintaining their autonomy; community volunteers who, through simple training, participate in identifying situations of vulnerability; and municipal professionals who incorporate new technology tools and exploit the community’s potential for social intervention.

The platform is based on knowledge of the strengths and weaknesses of the community networks and key agents of each municipality or territory, and is being implemented experimentally in both urban and rural municipalities of Euskadi. It includes a technological tool that allows the situations of social isolation to be detected; a community activation program and key actors from each territory; and an app that allows connecting to municipal social services.

Agintzari

Apptu@, an app that helps break isolation and alleviate stigma in mental health

Publications Bank of innovations

Apptu@, an app that helps break isolation and alleviate stigma in mental health

Grup ATRA

Image from the Grup ATRA website.

Innovative, interactive and close mobile app that allows for more continuous, close and close contact between users, professionals and volunteers of three mental health programs: Actua, Actua Jove and Actua Dona. This app also aims to raise public awareness about the collective suffering from mental health problems, while providing information that may be of interest to all citizens.

The three programmes included in Apptu@ are community-based, integrative and care-focused that provide support for life in a self-employed capacity for people with issues resulting from mental disorder, as well as women who have also suffered or suffer from male violence in parallel. With Apptu@, social contact between beneficiary and voluntary persons is enhanced.

The application is divided into two parts: one public and one private. Within the public, which is destined for any individual in society – such as people from the mental health collective, health professionals and the social sector, people interested in volunteering, relatives, students, young people, collaborating administrations, etc. – you can know the Actua programmes, as well as the different services and resources that form the Grup ATRA. It also attempts to promote inclusive volunteering and networking. But basically, the app aims to give visibility to the people of the mental health collective, as this helps to break stereotypes and alleviate stigma.

As far as the private part is concerned, Apptu@ allows one to work agreements and goals individually with the users of the program, following them more directly and continuously over time and making them participants of the common project that is Actua.

Apptu@

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Publications Bank of innovations

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Intermedia

Image from the Intermedia website.

Digital platform for the selection of professional profiles, especially aimed at people with vulnerabilities, which differs from other portals in the fact that it is able to make an intelligent matching of skills between job offers and candidates, and does not discriminate based on learned patterns.

This is a paradigm shift since, instead of working like other recruitment platforms that only take into account the candidate’s training and work experience as reflected in a CV, IntermediaJOB also values the rest of the learning that the candidate has acquired throughout his life, both in the training and professional and personal fields. This makes the match between the applicant and the company much more reliable than with other portals.

This tool is only possible thanks to innovation, which is why it is awaiting the incorporation of machine learning, a technology that would improve the reliability of the skills match, as well as big data to take advantage of successful experiences, or the use of bots to make technology more accessible to people.

What has already been implemented are the algorithms used by IntermediaJOB. The platform excludes all those better-positioned candidates who have more knowledge than necessary in a workplace, as well as those that value people of one gender more than another, for the simple fact that they follow learned patterns.

Beyond being just a platform where job offers can be posted, it also allows students to find their university internships.

IntermediaJob