IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

admin on 15 November 2021

Image from the Intermedia website.

Digital platform for the selection of professional profiles, especially aimed at people with vulnerabilities, which differs from other portals in the fact that it is able to make an intelligent matching of skills between job offers and candidates, and does not discriminate based on learned patterns.

This is a paradigm shift since, instead of working like other recruitment platforms that only take into account the candidate’s training and work experience as reflected in a CV, IntermediaJOB also values the rest of the learning that the candidate has acquired throughout his life, both in the training and professional and personal fields. This makes the match between the applicant and the company much more reliable than with other portals.

This tool is only possible thanks to innovation, which is why it is awaiting the incorporation of machine learning, a technology that would improve the reliability of the skills match, as well as big data to take advantage of successful experiences, or the use of bots to make technology more accessible to people.

What has already been implemented are the algorithms used by IntermediaJOB. The platform excludes all those better-positioned candidates who have more knowledge than necessary in a workplace, as well as those that value people of one gender more than another, for the simple fact that they follow learned patterns.

Beyond being just a platform where job offers can be posted, it also allows students to find their university internships.

Characteristics of innovation

Adolescence and youth, Bank of innovations, Cross-cutting intervention, Fully inclusive cities, Information and planning, Lab, New service, New technological tool, Personalization of the service, Poverty and exclusion, Process simplification, Right of choice of the user, Self-management and participation, Speed up response times

Location

Catalonia and Balearic Islands

Partners/Funders

ideaRed, B-Value, Brots Consultoria, Heal

Genesis

IntermediaJOB was born out of the Intermedia Foundation, an association that caters to people who are in social and labour vulnerability, and was promoted by IReS Foundation, Surt Foundation and Suara Cooperative Foundation. The tool arises for the purpose of being a professional, quality, solidarity and responsible apparatus for personal development and improving people’s employment and employability, in other words, increasing the chances of finding work, especially among those who are in situations of greater vulnerability.

Level of implementation

At this stage, the IntermediaJOB portal already operates at full performance. In the 2019–2020 period, the platform has covered 82% of the offers of the more than 900 companies involved. In addition, it currently has over 12,000 active candidates.

Further information

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DPR, a smart tool to facilitate the work of primary care social service professionals

admin on 15 September 2021

Picture by Sora Shimazaki on Pexels

Artificial Intelligence tool to support primary care professionals for social services. Analyzes cases and advises the professional workers to respond to the attended people. The primary care worker who serves a visit, after transcribing on the computer his notes about the most important person in the interview, pressing a button obtains in a few seconds from the DPR system (Requires, Problems, Resources in catalan) a recommendation on the response to give or the action to be undertaken.

DPR processes the annotations of the social worker, classifies the problem and the person’s request, and suggests to the professional the answer to give, according to the resources and services the institution can offer or advise. This “intelligent” system allows social professionals to respond more quickly, more safely and objectively to the user, and users to receive a clear diagnosis with high accuracy reliability.

This tool that automatizes the process of typifying the demands received by social service centers has been trained using machine learning techniques from the data of 300,000 interviews conducted by the social services of Barcelona City Council in previous years.

The DPR system is thus a tool of “collective intelligence”, which does not replace the decisions of social professionals, but provides them with guidance based on the collective experience of previous years and leaves the final decision on the response to each case or situation in their hands.

It is a pioneer tool in Spain which, in addition to supporting decision-making and providing guidance to professionals, makes it possible to improve the planning of resources and services of the administration.