Madrid te Acompaña, a project to combat loneliness among older people

Publications Bank of innovations

Madrid te Acompaña, a project to combat loneliness among older people

Ayuntamiento de Madrid

Project to combat loneliness among older people

Photo that combat loneliness among older people

Madrid te Acompaña is a mobile application that allows people over the age of 65 registered in the city of Madrid to request accompaniment for different activities.

The project has the collaboration of Voluntarios por Madrid, a programme promoted by the City Council in which people from the city offer their support and help. Through this application, individuals over 65 that require some kind of assistance can contact volunteers to help them with daily tasks, such as going shopping, going for a walk, accompanying them to a medical appointment, and assisting with various administrative tasks.

The City Council coordinates the application and allows the network of volunteers to receive and manage requests in an automated way. Volunteers can classify services according to the needs and characteristics of the people requesting them and their area of residence. Additionally, the application includes a space where people benefiting from this support can comment on and rate the assistance received, while volunteers describe the progress of the person they are accompanying.

The use of the application is very simple and at the same time contributes to the digital inclusion of older people in the city, thus addressing the generational digital divide. By fostering these connections, personalized care is provided to tackle unwanted loneliness and improve the quality of life for people over 65 in the city.

Banc d’innovacions

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The Rehab-Lab Network, recognized by Plena Inclusión as a “Practice with Impact”

Fundació iSocial took part in the national meeting “Prácticas con Impacto” organized by Plena Inclusión in Seville, where we presented the Rehab-Lab Network to more than 500 professionals and organizations from the intellectual disability sector.
un enfocament comunitari per a la vida independent

KeyRing, A Community-Based Approach to Independent Living

An innovative support model enabling independent living through neighbourhood-based peer networks
Una iniciativa pionera de suport entre iguals a Catalunya que ofereix acompanyament basat en l’experiència viscuda per a persones amb trastorns greus de salut mental

Suport entre Iguals, Peer Support for Recovery in Mental Health

A pioneering peer-support initiative in Catalonia offering lived-experience assistance for people with severe mental health conditions
Una plataforma d’accessibilitat global que empodera persones cegues i amb baixa visió mitjançant assistència visual en temps real

Be My Eyes, A Global Platform for Visual Assistance and Inclusion

A global accessibility platform that empowers blind and low-vision people through real-time visual assistance

Cuppa, virtual meetups for unpaid carers

Publications Bank of innovations

Cuppa, virtual meetups for unpaid carers

Mobilise

CUPPA

Video calls aimed at carers with the goal of sharing experiences and building community

Cuppa is a free 45-minute virtual meetup program specially designed for unpaid carers. Through video calls, around a dozen carers come together to share their experiences, offer support, and meet others in similar situations in a safe and understanding environment.

The meetings are moderated by a host, also a carer, who facilitates the conversation and ensures everyone has the opportunity to speak. The sessions are simple and accessible, requiring only a device with internet and a microphone. Using the camera is recommended but not essential, and there is also the option to interact via chat.

Additionally, to cater to the varying needs of carers, a wide range of time slots is available, and attendance is unlimited. Cuppa aims not only to provide emotional support to carers but also to create a network of people who share tips and experiences, always with a touch of humor and optimism.

Banc d’innovacions

Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support
SocialTV converteix qualsevol televisor en una eina fàcil d’utilitzar per a trucades, recordatoris i contingut interactiu

SocialTV, a Simplified Digital Platform to Connect and Support the Elderly

SocialTV turns any TV into an easy-to-use tool for calls, reminders, and interactive content
Plataforma que impulsa la digitalització de les entitats socials i optimitza els processos

SimbiòTIC, a platform that promotes the digitalization of social organizations

Platform that promotes the digitalization of social organizations and optimizes processes
Clubs de lectura fàcil per fomentar l’accessibilitat de la cultura

Easy reading clubs that promote inclusion and access to culture

Easy reading clubs to promote accessibility to culture
WelcoMe, aplicació que facilita les visites de les persones amb discapacitat als establiments

WelcoMe, an application that facilitates visits to venues for people with disabilities

Application aimed at making visits to venues more accessible for people with disabilities

ATENEA, device adapted to combat the digital divide

Publications Bank of innovations

ATENEA, device adapted to combat the digital divide

ABD Group

ATENEA

An adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

The ATENEA system uses a buttonless mobile phone with a highly simplified user interface that enables vulnerable groups, such as the elderly or people with disabilities, to manage their basic needs and request social services digitally. The device only requires voice use and operates through a voicebot that combines natural language processing and artificial intelligence to engage in smooth and agile conversations with users.

The main goal is to reduce the digital gap and ensure everyone has access to the necessary technology to improve their quality of life. Additionally, ATENEA seeks to mitigate unwanted loneliness through easy communication with their immediate environment and increase personal safety by requesting assistance in emergencies.

Furthermore, the tool facilitates access to basic goods such as food through online shopping, helps people orient themselves in space and time, and simplifies interaction with social services by scheduling appointments and enabling direct communication with social workers.

Banc d’innovacions

Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support
SocialTV converteix qualsevol televisor en una eina fàcil d’utilitzar per a trucades, recordatoris i contingut interactiu

SocialTV, a Simplified Digital Platform to Connect and Support the Elderly

SocialTV turns any TV into an easy-to-use tool for calls, reminders, and interactive content
Plataforma que impulsa la digitalització de les entitats socials i optimitza els processos

SimbiòTIC, a platform that promotes the digitalization of social organizations

Platform that promotes the digitalization of social organizations and optimizes processes
Clubs de lectura fàcil per fomentar l’accessibilitat de la cultura

Easy reading clubs that promote inclusion and access to culture

Easy reading clubs to promote accessibility to culture
WelcoMe, aplicació que facilita les visites de les persones amb discapacitat als establiments

WelcoMe, an application that facilitates visits to venues for people with disabilities

Application aimed at making visits to venues more accessible for people with disabilities

IWI Project, a support program for families seeking to improve their well-being

Publications Bank of innovations

IWI Project, a support program for families seeking to improve their well-being

Fundació Acció Social Infància (FASI)

Projecte IWI

A program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner

The IWI Project (community in Maori) is a pioneering service in Catalonia that offers support to families with underage children to improve their well-being, using the Family Group Conference restorative justice methodology, originally from New Zealand. This methodology is based on dialogue and trust in the abilities of families to find solutions to their problems through the active involvement of their community and support network.

The project is aimed at families who detect difficulties in their family dynamics and wish to address them. IWI offers a safe space where family members can express their needs and, together with the reference people they select, find community solutions to their problems. This process includes individual meetings with family members, the creation of a support community, and a final meeting where actions to be taken are discussed and agreed upon.

After the family meeting, IWI conducts follow-ups to assess progress and strengthen community ties. This follow-up is an opportunity to acknowledge the community’s effort and recognize the positive changes that have taken place. Thus, IWI not only works to resolve immediate issues but also seeks to strengthen family and community relationships in the long term. Additionally, there are plans to establish physical offices in all four provinces to provide a point of reference for families.

Banc d’innovacions

Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support
SocialTV converteix qualsevol televisor en una eina fàcil d’utilitzar per a trucades, recordatoris i contingut interactiu

SocialTV, a Simplified Digital Platform to Connect and Support the Elderly

SocialTV turns any TV into an easy-to-use tool for calls, reminders, and interactive content
Plataforma que impulsa la digitalització de les entitats socials i optimitza els processos

SimbiòTIC, a platform that promotes the digitalization of social organizations

Platform that promotes the digitalization of social organizations and optimizes processes
Clubs de lectura fàcil per fomentar l’accessibilitat de la cultura

Easy reading clubs that promote inclusion and access to culture

Easy reading clubs to promote accessibility to culture
WelcoMe, aplicació que facilita les visites de les persones amb discapacitat als establiments

WelcoMe, an application that facilitates visits to venues for people with disabilities

Application aimed at making visits to venues more accessible for people with disabilities

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Publications Bank of innovations

Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón, Cooperativa Kairós

Metavers Plena Inclusión Aragón

Avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities

Plena Inclusión Aragón and Cooperativa Kairós have developed a “metaverse” that allows practicing and learning daily skills through an avatar, aiming for people with intellectual disabilities to improve their autonomy and social participation.

The metaverse includes eight dimensions, in the form of virtual doors, symbolizing the central areas of a quality life: emotional well-being, interpersonal relationships, material well-being, personal development, physical well-being, self-determination, social inclusion, and rights. Some of the virtual activities that can be performed through the avatar include exercising, meeting friends, or participating in community activities. The application presents challenges in different areas and offers virtual rewards, such as avatar customization, thereby using gamification to encourage a healthy and fulfilling life.

The tool not only benefits people with disabilities in making decisions, but also allows professionals working with them to better understand their feelings and personal needs, expressed through the avatars. The creation of the metaverse is part of the project “Mi Casa: una vida en comunidad”, a model of deinstitutionalized long-term care for people with intellectual disabilities.

Banc d’innovacions

Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support
SocialTV converteix qualsevol televisor en una eina fàcil d’utilitzar per a trucades, recordatoris i contingut interactiu

SocialTV, a Simplified Digital Platform to Connect and Support the Elderly

SocialTV turns any TV into an easy-to-use tool for calls, reminders, and interactive content
Plataforma que impulsa la digitalització de les entitats socials i optimitza els processos

SimbiòTIC, a platform that promotes the digitalization of social organizations

Platform that promotes the digitalization of social organizations and optimizes processes
Clubs de lectura fàcil per fomentar l’accessibilitat de la cultura

Easy reading clubs that promote inclusion and access to culture

Easy reading clubs to promote accessibility to culture
WelcoMe, aplicació que facilita les visites de les persones amb discapacitat als establiments

WelcoMe, an application that facilitates visits to venues for people with disabilities

Application aimed at making visits to venues more accessible for people with disabilities

I·ROC, a tool that evaluates the recovery process of mental health service users

Publications Bank of innovations

I·ROC, a tool that evaluates the recovery process of mental health service users

Penumbra

I·ROC

A tool that measures the recovery process of people using mental health services

I·ROC is based on a self-assessment questionnaire that follows the HOPE model, an approach that analyzes four areas of personal well-being (home, opportunity, people, and empowerment). Each area includes three indicators that the user must score from 1 to 6. This provides a holistic view of personal well-being.

The tool is available in both paper and digital formats and provides a solid framework for initiating conversations between professionals and users. It also offers a variety of innovative and easy-to-use tools that promote self-management with tips and techniques.

Mental health professionals can obtain individual reports of their patients at any time through the online platform (I·ROC Digital), available for multiple devices. Similarly, entities can consult global data on the user base to evaluate the impact of their projects and programs. Patients also have access to their results and the various support materials offered by the platform.

Banc d’innovacions

Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support
SocialTV converteix qualsevol televisor en una eina fàcil d’utilitzar per a trucades, recordatoris i contingut interactiu

SocialTV, a Simplified Digital Platform to Connect and Support the Elderly

SocialTV turns any TV into an easy-to-use tool for calls, reminders, and interactive content
Plataforma que impulsa la digitalització de les entitats socials i optimitza els processos

SimbiòTIC, a platform that promotes the digitalization of social organizations

Platform that promotes the digitalization of social organizations and optimizes processes
Clubs de lectura fàcil per fomentar l’accessibilitat de la cultura

Easy reading clubs that promote inclusion and access to culture

Easy reading clubs to promote accessibility to culture
WelcoMe, aplicació que facilita les visites de les persones amb discapacitat als establiments

WelcoMe, an application that facilitates visits to venues for people with disabilities

Application aimed at making visits to venues more accessible for people with disabilities

Manawanui, Self-Directed Support for people with disabilities

Publications Bank of innovations

Manawanui, Self-Directed Support for people with disabilities

Manawanui

Manawanui

Project aimed at enhancing the autonomy and freedom of choice for people with disabilities

Manawanui is an initiative that promotes Self-Directed Support, a system of assistance that encourages people with disabilities to choose, through a personal budget, how, when, and with whom they manage the care services they receive.

Through these personalized budgets, “agents” (mostly volunteers) guide and accompany users in decision-making and self-management of these services. The main goal is to place the person at the center and promote their autonomy.

Users develop a personal life plan and are responsible for managing home care services, hiring necessary personnel, and setting their own goals. In this way, people with disabilities gain independence and freedom of choice in their daily lives.

Banc d’innovacions

Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support
SocialTV converteix qualsevol televisor en una eina fàcil d’utilitzar per a trucades, recordatoris i contingut interactiu

SocialTV, a Simplified Digital Platform to Connect and Support the Elderly

SocialTV turns any TV into an easy-to-use tool for calls, reminders, and interactive content
Plataforma que impulsa la digitalització de les entitats socials i optimitza els processos

SimbiòTIC, a platform that promotes the digitalization of social organizations

Platform that promotes the digitalization of social organizations and optimizes processes
Clubs de lectura fàcil per fomentar l’accessibilitat de la cultura

Easy reading clubs that promote inclusion and access to culture

Easy reading clubs to promote accessibility to culture
WelcoMe, aplicació que facilita les visites de les persones amb discapacitat als establiments

WelcoMe, an application that facilitates visits to venues for people with disabilities

Application aimed at making visits to venues more accessible for people with disabilities

NaviLens, a code system that guides individuals with visual impairments in public spaces

Publications Bank of innovations

NaviLens, a code system that guides individuals with visual impairments in public spaces

Neosistec

NaviLens

A code system with relevant information about public spaces to increase the autonomy of people with visual impairments

Individuals with visual impairments face difficulties in performing everyday tasks, such as locating restrooms, recognizing which bus is in front of them, or reading a street sign. To address this issue, NaviLens has been created, a system of labels with codes, similar to barcodes or QR codes, that provides useful information to facilitate the mobility of people with visual impairments in public spaces.

To read the information contained in the signs, all that is needed is to download an application and move the mobile device around the area where the code is located. Without the need to approach closely, NaviLens labels can be read from a distance, while in motion, and with the camera unfocused. These are some of the main differences compared to QR codes, which are of little use to people with visual impairments as they require proximity to be interpreted with a mobile device. This implies that users must know beforehand where they are located.

Once the code is detected, a “click” is heard, and the application vocalizes the information. For example, the stop number where the user is located, the transportation schedule, the position relative to the space, etc. It can also be used in cultural events such as museums or exhibitions, with informative labels about the route or artistic works.

Additionally, some product brands are using NaviLens on the labels of their items to provide information about the components or usage. The application also allows for the identification of personal use objects, as the codes can be printed and stuck onto any surface.

Banc d’innovacions

Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support
SocialTV converteix qualsevol televisor en una eina fàcil d’utilitzar per a trucades, recordatoris i contingut interactiu

SocialTV, a Simplified Digital Platform to Connect and Support the Elderly

SocialTV turns any TV into an easy-to-use tool for calls, reminders, and interactive content
Plataforma que impulsa la digitalització de les entitats socials i optimitza els processos

SimbiòTIC, a platform that promotes the digitalization of social organizations

Platform that promotes the digitalization of social organizations and optimizes processes
Clubs de lectura fàcil per fomentar l’accessibilitat de la cultura

Easy reading clubs that promote inclusion and access to culture

Easy reading clubs to promote accessibility to culture
WelcoMe, aplicació que facilita les visites de les persones amb discapacitat als establiments

WelcoMe, an application that facilitates visits to venues for people with disabilities

Application aimed at making visits to venues more accessible for people with disabilities

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Publications Bank of innovations

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Research and Development Center for Health, Care, and Social Work in Linköping (FoU)

Pycipedia

Web platform for social workers specialized in supporting parents with intellectual disabilities

Parenting processes can be especially challenging for people with intellectual disabilities. Additionally, the number of social workers specialized in this intervention area is very limited, and in the case of rural or non-urban areas, geographical distance makes it difficult for professionals to share their experiences and methods.

Pycipedia is a platform that connects social workers, regardless of where they work, through a digital network, to provide assistance and enable them to improve their support tasks. This ensures more equitable attention throughout the territory, ensuring that all professionals have access to useful resources and training.

The tool allows social workers to create, navigate, edit, and share training materials to support families with intellectual disabilities in everyday situations. Resources include texts, videos, and images. Materials are categorized, such as child health or hygiene tasks. Pycipedia also offers a forum where professionals can share best practices and provide empirical results on the different methods they use.

Banc d’innovacions

Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support
SocialTV converteix qualsevol televisor en una eina fàcil d’utilitzar per a trucades, recordatoris i contingut interactiu

SocialTV, a Simplified Digital Platform to Connect and Support the Elderly

SocialTV turns any TV into an easy-to-use tool for calls, reminders, and interactive content
Plataforma que impulsa la digitalització de les entitats socials i optimitza els processos

SimbiòTIC, a platform that promotes the digitalization of social organizations

Platform that promotes the digitalization of social organizations and optimizes processes
Clubs de lectura fàcil per fomentar l’accessibilitat de la cultura

Easy reading clubs that promote inclusion and access to culture

Easy reading clubs to promote accessibility to culture
WelcoMe, aplicació que facilita les visites de les persones amb discapacitat als establiments

WelcoMe, an application that facilitates visits to venues for people with disabilities

Application aimed at making visits to venues more accessible for people with disabilities

AutisMIND, an application to stimulate the social cognition of children with ASD

Publications Bank of innovations

AutisMIND, an application to stimulate the social cognition of children with ASD

IDAPP MIND SL

AutisMIND

The tool enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)

There are more and more experiences and studies endorsing that technology is a particularly useful resource to support therapeutic and learning processes in children with ASD. Whether through robotics or specialized computer programs, research is showing the benefits of this approach.

AutisMIND is a mobile application that supports families and professionals in working on the development of social thinking and theory of mind in children with ASD, that is, the ability of individuals to be aware of the feelings, desires, and beliefs of others when acting.

The AutisMIND application addresses ten different aspects of socio-cognitive development with six levels of difficulty and a total of over a thousand interactive and playful exercises. Some of the topics it covers include interpreting emotions in context, anticipating actions, physical sensations, and symbolism.

The platform presents learning in a simple and dynamic way. On one hand, it uses sharp images with simple outlines that avoid overstimulating the child. On the other hand, it includes visual reinforcements that enhance the interest, attention, and motivation of the user. The functions are adaptable to the needs of each person, and statistics allow evaluating progress and achieved milestones.

Banc d’innovacions

Un projecte pioner que combina habitatge, empleabilitat i educació per a persones que estaven en situació de sensellarisme i estudiants

VinziRast-mittendrin, an inclusive social housing and community integration project in Vienna

A pioneering project that combines housing, employment, and education for formerly homeless individuals and students
SoliVet

SoliVet, a service offering support to vulnerable people and their pets

Helping people and their pets stay together while accessing social support
SocialTV converteix qualsevol televisor en una eina fàcil d’utilitzar per a trucades, recordatoris i contingut interactiu

SocialTV, a Simplified Digital Platform to Connect and Support the Elderly

SocialTV turns any TV into an easy-to-use tool for calls, reminders, and interactive content
Plataforma que impulsa la digitalització de les entitats socials i optimitza els processos

SimbiòTIC, a platform that promotes the digitalization of social organizations

Platform that promotes the digitalization of social organizations and optimizes processes
Clubs de lectura fàcil per fomentar l’accessibilitat de la cultura

Easy reading clubs that promote inclusion and access to culture

Easy reading clubs to promote accessibility to culture
WelcoMe, aplicació que facilita les visites de les persones amb discapacitat als establiments

WelcoMe, an application that facilitates visits to venues for people with disabilities

Application aimed at making visits to venues more accessible for people with disabilities