Cycling Without Age, voluntary rickshaws service for older people

Publications Bank of innovations

Cycling Without Age, voluntary rickshaws service for older people

Cycling Without Age

Ole Kassow, founder of Cycling Without Age, driving two users. Retrieved from the Cycling Without Age website

Voluntary service to promote active ageing and good treatment of older people, from the creation of new intergenerational relationships to combat unintended isolation and loneliness.

Cycling Without Age allows the elderly to feel emotion again and the freedom of a bicycle ride in which they can feel “the wind in their hair”. The service is made possible by voluntary people of all ages, who offer themselves to ride elderly people in two-seat rickshaws to recover a type of mobility that many of these people can no longer experience because of their old age.

It is a service that provides an improvement in the quality of life of both voluntaries and users. For the former it can be a way to exercise, connect with the community and other people and create unexpected relationships; and for the elderly it means to feel freer and avoid unwanted loneliness and isolation: during the rides they can tell personal stories while visiting the city or territory where they have lived all or part of their lives and rememorize episodes they can share with the volunteer and other participants.

There is no fixed timetable for rides or volunteers, but everyone decides how much time they can and want to contribute, making Cycling Without Age an activity that is done for the pleasure of doing it, not out of obligation.

It is an activity that began in Denmark, where bicycles are widely used, but has spread rapidly to 51 countries around the world, among which Catalonia, where it’s called “En bici sense edat”, making this experience available for more people. The Catalan initiative “En bici sense edad” is already present today in four Catalan cities and in April 2021 it received the prize of Social Innovation Maria Figueras i Mercè Bañeras from Plataforma Educativa.

Cycling Without Age

Ipso, international service of psychosocial peer-to-peer support

Publications Bank of innovations

Ipso, international service of psychosocial peer-to-peer support

International Psychosocial Organization (Ipso)

Peer-to-peer counselling session. Retrieved from Ipso’s website.

International mental health service and psychosocial support for peer-to-peer which offers offline and online in more than 20 languages (such as Arabic, Farsi, Punjabi, among others), and which today has more than 200,000 beneficiaries, mostly people who are immigrants, refugees or victims of armed conflicts.

Ipso counsellors are other persons of the same origin who are previously formed in Value Based Counselling, a type of short-term intervention that seeks to establish empathy with the person concerned and to support them without prejudice. In addition, the sociocultural plurality that allows this methodology makes it easier to adapt it to different contexts and to give service to a very high and diverse number of users.

It is a peer-to-peer service, which serves to empower both parties, and which at the same time seeks to prevent the hardships or traumatic situations that have been experienced from becoming chronic or leading to more serious problems, while helping in social integration.

Ipso services have spread widely in some countries such as Afghanistan, where it is present throughout the country through the public health service. The training of the counsellors is done mainly in Germany, in the headquarters of Ipso in Berlin, Erfurt and Hamburg, where they prepare people who are immigrated to do so. In other countries, such as Jordan, Iraq, Haiti and others, the Ipso service has also been extended through collaborating organisations.

Psychosocial support sessions can be performed face-to-face but also online through a secure video platform called ipso-care.com, and this has allowed the territorial scope of Ipso to become much broader, and at the same time indispensable during the Covid-19 pandemic.

It is available in more than twenty languages, such as Arabic, Farsi, English, French, Russian, Turkish, Punjabi and others, because it is considered vitally important that people who receive this service can express themselves in their mother tongue.

International Psychosocial Organization (Ipso)

OKencasa, support for non-professional carers

Publications Bank of innovations

OKencasa, support for non-professional carers

OKencasa

Woman taking care of a dependent elderly man. Retrieved from OKencasa website.

Platform for the support aimed at non-professional carers caring a relative dependent at home. Through the Zaindoo app it offers permanent accompaniment from a care specialist, online training, tools for organizing care tasks, and discounts or advantages in services of physiotherapy, legal advice, home adaptation, etc. The aim is to improve the quality of life of the carers and to make their job easier, that is to say to look after the carers.

OKencasa periodically evaluates the physical, emotional and psychological well-being of the care-givers and, accordingly, offers them a personal plan of improvement and support that can be readjusted in time. The professionals in the service ensure that the caregiver is always accompanied and listened to with regard to the burden of their care tasks.

OKencasa also provides information to public social services so that they can provide better support for families and provide more efficient socio-sanitary care. The application is currently available in Euskera and Spanish.

OKencasa

Positive Sparks, platform to give voice to isolated or excluded young people

Publications Bank of innovations

Positive Sparks, platform to give voice to isolated or excluded young people

The Bytes Project

Youngsters participating in a face-to-face workshop from the project. Retrieved from Bytes’ website.

Youth participation platform which helps to give a voice to young people who are more isolated or excluded, to express their concerns, needs and opinion on the services offered by the community. The platform uses “Machine Learning” to analyse and interpret young people’s responses in a fast and automatic way.

In addition to empowering the most excluded young people and facilitating their participation, Positive Sparks allows social services and organisations working with young people with difficulties (mental health, drug abuse, school drop-out, etc.) to detect deficiencies in services, improve their interventions and identify new needs requiring new responses or services. The platform also offers the Public Administrations to use Positive Sparks for the development of youth-related public policies.

Within this initiative, more specific projects have emerged, such as Rural Sparks, which helps to give a voice to young people with difficulties in rural areas. On the other hand, Positive Sparks is not only a virtual platform, but also organizes workshops and presence activities to better meet young participants and to interact with them at first hand. Workshops are imparted by the Bytes organization in collaboration with other organizations, teaching centres, etc. It is currently a tool only available in English.

The Bytes Project

Raaji, chatbot to inform and empower girls and women

Publications Bank of innovations

Raaji, chatbot to inform and empower girls and women

Aurat Raaj

Girls using the chat-bot Raaji. Retrieved from Aurat Raaj’s website.

Chat-bot that informs girls and women about gender issues and helps them empower and defend their rights. It uses a virtual character, Raaji, which is able to answer questions and have a conversation through artificial intelligence algorithms. It provides information on issues considered taboo which are of great importance to female empowerment, such as issues of reproductive health, security or economic autonomy. In addition, a team of professionals detects if there are cases that require professional intervention and are derived from them to the most appropriate services.

The Pakistani organization that has developed it, Aurat Raaj, also collaborates with schools and social organizations to make workshops and activities to empower women and girls, and to try to break some stigma surrounding topics such as menstrual hygiene. To further expand this task, they have created an animated series where the main character, Raaji, passes through different situations considered taboo but which are part of the day-to-day life of many girls. In this way, girls see themselves in a character that they identify with, who normalizes and overcomes these situations, encouraging them to take the initiative through activities such as training courses, personal defence, etc.

Chat-bot is a versatile tool available in English and Urdu, and has also been adapted to Covid-19 to provide reliable information about the disease for girls and boys, in an easy way. Raaji is a sample of how technology can help expand and take the work of social organisations further, creating a tool that is easy to access and which allows the easy and private reporting of issues of great importance and on which there are taboos or misinformation.

Aurat Raaj

Hero Arm, an affordable bionic arm made with 3D Printing

Publications Bank of innovations

Hero Arm, an affordable bionic arm made with 3D Printing

Open Bionics

Cameron Millar with his Hero Arm inspired in Star Wars. Retrieved from Open Bionics

The most functional and affordable prosthetic arm in the market today, as it is made with 3D printing. It is designed for both adults and children with amputations below the elbow. Hero Arm is a myoelectric prosthesis that uses the muscle cues of the rest of the arm to function and have the grip function.

One of its particularities is its uniqueness, as it is designed according to the exact measurements of the person carrying it, making it very easily adaptable to each person and that each prosthesis is unique. This is possible thanks to 3D technology, which allows first to make a scanner of the limb to obtain the exact measurements of the person, and then to use 3D printing to print the prosthetic. This reduces production costs, while at the same time increasing speed, and it becomes possible to make a prosthetic arm in just one day.

Hero Arm is a robust but lightweight prosthesis, as well as comfortable and breathable, making it easier to adapt and at the same time remove it for cleaning, charging, etc. It is designed to be as intuitive as possible for the person thanks to vibrations, lights, buttons and sensors. In addition to being the most affordable prosthetic of this type in the market, it also has a number of different covers to choose from. This way each person can choose the model that is closest to their style, from simple designs to bionic arms inspired by Iron Man, making this prosthesis an empowering and functional element, especially for children.

Open Bionics

SMART-UP, Smart Meters to fight against energy poverty

Publications Bank of innovations

SMART-UP, Smart Meters to fight against energy poverty

Ecoserveis, Alpheeis SAS, National Energy Action, Projects in Motion Limited, AISFOR SRL

Technicians advising a neighbour on the use of the Smart Meters

Smart monitors that let you know the energy that is being spent in a household at each time and thus be able to change consumption practices to reduce the energy bill. The Smart Meters incorporate small home screens (In-House) in which each household can visualize its consumption in real time.

This system has been developed as part of a European project between 2015 and 2018, with 5 participating countries. The project also included the training of the various agents who are in relation with vulnerable users: social workers, installers, etc. Training guides can be found for free on the project’s website and are adapted to the context and language of each participating country. This training allowed for gaining the knowledge needed to accompany users in the use of Smart Meters, interpreting consumer data, and knowing the possible measures to be taken to reduce the amount of energy bills.

SMART-UP

Personal budgets, a new model that facilitates the autonomy and decision-making capacity of people with disabilities

Publications Bank of innovations

Personal budgets, a new model that facilitates the autonomy and decision-making capacity of people with disabilities

Flemish Agency for Persons with Disabilities (VAPH, Flemish acronym), Support-Girona Foundation

User creating his Personal Budget with the help of an adviser

A system targeted at disabled people who need long-term care and support, which enables the individual to decide which services he or she wants to receive and how he or she wants to receive them. This is thanks to a Personal Budget that is allocated to him and that the person himself can decide how to spend it.

First, the person, who needs to be over 17 years old, makes a personal budget request, making an application to indicate what activities he wants to do, what support he has currently, whether these are sufficient or not to meet his needs, what are his strengths and weaknesses, etc. Once the request is made, a multidisciplinary team issues a report in which they objectively assess the needs of the person and the Personal Budget that would fit him best.

Once the Personal Budget is granted to the person, they will be able to decide freely, firstly, whether to receive it in the form of coupons or bank transfer. Secondly, what type of services they want to invest in: direct home care, participation in therapies, obtaining an individual supervisor for one day trips, hiring a transport company to manage their mobility, etc.

In this way, the Flemish system of Personal Budgets allows for long-term care which provides greater autonomy for disabled people in deciding how to meet their own needs on the basis of the range of services available.

VAPH

Nextdoor, global platform against neighbourhood isolation and unwanted loneliness

Publications Bank of innovations

Nextdoor, global platform against neighbourhood isolation and unwanted loneliness

Nextdoor

Neighbours accompanying each other through Nextdoor

Virtual platform connecting neighbours and fighting against unwanted loneliness. Today it is used by neighbours of 265, 000 neighbourhoods in 11 countries, and during the Covid-19 pandemic it has been of great service to millions of people. It also has versions in Catalan and Spanish.

Nextdoor starts from the observation that today most citizens of large urban areas do not know their neighbours beyond casual encounters on the staircase or the street. Nextdoor is an online platform that wants to change this by creating more united and communitarian neighbourhoods using technology to eliminate possible barriers. It consists of a virtual forum where neighbours can post consultations, recommendations for local services, requests for help or interest information about the neighbourhood. All users must verify their belonging to a particular neighbourhood, so that communications are within the framework of this neighbourhood and are secure.

Nextdoor has been of great service during the Covid-19 pandemic thanks to initiatives such as #CuentaConmigo, which fights unwanted loneliness through video calls between neighbours, so that they can meet each other and share a time of their day-to-day lives. In addition, during the pandemic, they also launched a solidarity map so that neighbours could share their needs and help each other. It is a way to connect with other people and create a more united community; a unity that can then move to life outside the screen.

Nextdoor

Wheelmap.org, world map of accessibility for wheelchair users

Publications Bank of innovations

Wheelmap.org, world map of accessibility for wheelchair users

SOZIALHELDEN

Volunteer adding information into the map. By Andi Weiland I Wheelmap.org

Virtual free access map that indicates the accessibility of public sites around the world for persons with reduced mobility or wheelchair users, parents with a stroller, etc. It works similarly to Wikipedia: everyone can contribute with their knowledge of public places to update, expand, and improve the information contained in the map, in a very simple way. The map can be used from both your computer and mobile phone or tablet, using the Apps for iPhone and Android. It works all around the world and has already been translated into 32 languages, including Catalan and Spanish.

The accessibility rating system for each space is very easy to understand because it follows the idea of the traffic light: green if the site is fully accessible to wheelchairs; orange if it is partially accessible; and red if it is not. Sites that still have to be marked have a grey colour label. At the same time, this colour rating follows two important criteria: the first is accessibility in general, meaning whether or not there are stairs at the entry or inside the place to mark. And the second is the accessibility of toilets for wheelchair users. This will provide essential information to these people and shows the level of universal accessibility of the villages and towns of the whole planet.

Wheelmap.org