CRE-e, a multichannel guidance for employability

Toni Codina on 14 June 2022

Remote service to guide unemployed people in their job search, aimed at resolving doubts and accompanying them in the employability process through different channels and online activities.

Its objective is to provide job seekers with tools and information through a free telephone line, email, a Whatsapp channel and social networks (Instagram, Facebook and Twitter). With a call or message, the service’s professionals provide a personalized response in less than 72 hours to the questions and queries raised by users.

In addition, the CRE-e multichannel has a content platform accessible to everyone free of charge. There are two main tools; the first is online conferences that aim to help people improve their employability. Each week they invite expert speakers to talk about various topics: employment and training resources, job search tools, labor market, and possible market niches. They also discuss specific initiatives aimed at young people, tips to give visibility to the curriculum for people over 50, and tools to work on digital skills, among others. Secondly, within the web platform there are all kinds of key resources so that people can resolve doubts autonomously. In addition, specific content on women’s issues (gender violence, labor rights, etc.) is included.

CRE-e complements the personalized itineraries that have been developed in Red Cross since 2014 for people at risk of social exclusion, a comprehensive response to people who present diverse situations and trajectories, in order to alleviate the situation of vulnerability they live in.

Characteristics of innovation

Lab, Bank of innovations, Information and planning, New service, Personalization of the service, Poverty and exclusion, User empowerment

Localization

Espanya

Partners / Funders

Creu Roja

Genesis

We find ourselves in a society immersed in a context of digital transformation and high unemployment rates. These changes affect different groups, being people with precarious jobs or unemployed the most vulnerable. The project stems from the commitment of the Spanish Red Cross to enhance the skills of each person, discover the labor market, and get the necessary tools to be able to find work.

Level of implementation

Since the beginning of 2019, Spanish Red Cross has shared content in numerous areas, either in video format or through documents that can be found on its website. Similarly, it has accompanied thousands of people (100,000 annually) in the process of job research thanks to its Occupation Plan.

The service’s next project is to link directly through a formal intermediation with companies as a way to communicate users with those who have the capacity to hire.

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Harvi, hearing habilitation in noise environments through virtual reality

Toni Codina on 31 May 2022

A tool that improves the hearing of deaf people in noisy environments. It is a technological device that improves the daily life of these people and facilitates their auditory, linguistic, educational, occupational and socio-emotional development.

The initiative makes it possible to work on hearing in virtual environments with a 360° field of vision and surrounding sound. With this technological innovation, deaf people can enter everyday spaces such as a dining room, a shopping mall or a terrace, and hear the different background sounds in these places, facilitating their participation and interaction when they are in these environments.

The auditory discrimination tool is used with a speech therapist, who controls the volume of the different sounds to promote learning in the identification of “background noise”, and to develop strategies to improve listening and communication.

The project has been developed by EUNATE, an organization that works with deaf people and their families, with the aim of reducing the barriers to inclusion that this group has and promote a comprehensive and global improvement for them.