New technological tool - Fundació iSocial. Innovació en l'acció social

AFTS, An algorithm for risk of children neglect or abuse

admin on 10 April 2019

Photo: DHS Allegheny County

A Big Data System that provides social services professionals with an objective assessment of the situations of risk of child helplessness and helps them in the detection of cases and in the decision process of activation of the protocols for social intervention.

The Allegheny Family Screening Tool (AFST) is a tool based on specially designed algorithms that analyzes a large number of data from different sources of information. When social services receive information about a possible situation of helplessness or mistreatment, the algorithm calculates the risk index of the case by analyzing more than a hundred parameters such as criminal history, drug use, mental illness or History of child abuse of parents, guardians or people who live in the child’s home

The algorithm provides great accuracy in case detection and as a recent article in the New York Times concluded, “the Allegheny experience suggests that its screening tool is less bad at weighing biases than human screeners have been”.

Characteristics of innovation

Bank of innovations, Childhood, Information and planning, Lab, New technological tool, Prediction and prevention, Speed up response times

Location

Allegheny County, Pennsylvania, USA

Partners / Funders

University of Southern California, Auckland, University of Technology, New Zealand

Genesis

In 2015, the Allegheny County, after several very serious incidents that affected children in families that had been considered at low risk, initiated a project with two groups of highly recognized researchers to improve their system of selection and follow-up of cases. The project immediately focused on the process of deciding on the follow-up or discarding of calls to the hotline, which to that date had been carried out by people who, although they had access to the department’s database, could not perform an immediate exhaustive analysis which could trigger an action if necessary.

Implementation level

The algorithm has been used by the DHS since August 2016 and it is continuously evaluated and reviewed in order to improve its accuracy.

Further information

Allegheny County

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Kolumba, accessible email for people with disability

admin on 22 March 2019

Kolumba

Kolumba

Accessible email with basic functions that make it easy to use

Simplified email interface that operates on Gmail accounts and contains only four basic functions: new messages, inbox, sent messages, and contacts.

It also uses three basic functionalities that facilitate its use: SIMPLEXT, which simplifies complex texts and makes them easily understandable; TEXT2PICTO, which transforms texts into pictograms; and TEXT2SPEECH, which reads the text aloud. The interface is available in Spanish and English.

Characteristics of innovation

Bank of innovations, Disability, Fully inclusive cities, Independent living, Lab, New technological tool, Self-management and participation

Localization

Madrid, Spain

Partners / Funders

European Commission and Ministry of Economy and Industry

Genesis

Many of the projects of the Fundación Prodis aim at the labor inclusion of people with disabilities. The Kolumba project is one of them, and it began 4 years ago with the participation of various European public and private organizations.

Level of implementation

By the end of 2017, the Kolumba system had 400 users, and in 2018 it received the award for Best Innovative Practice 2018 in the area of accessibility from Zero Project.

More information

Fundación Prodis

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La Mosqueta, web page with multimedia activities for children with disabilities

admin on 13 February 2019

Foto: La Mosqueta

Learning web page for children 0-4 years with motor, sensory, cognitive and emotional disabilities or with serious behavioral, social or cultural disorders. The web page offers a broad catalog of multimedia activities aimed at developing the motor skills, cognitive and communicative skills of children. Children can access four types of learning activities: cause-effect, basic skills, stories and painting.

The differentiating feature of the web page is the form of access to the activities which allows that people with serious motor or relationship problems are able use all of them.

Children access the computer by Scanning, a simplified form of access to the computer or tablet using two unique buttons, one that is used to do the search and the other to perform the action. These buttons can be the two mouse clicks, the space and enter keys on the keyboard, or switches that emulate them.

Characteristics of innovation

Bank of innovations, Childhood, Disability, Fully inclusive cities, Lab, New service, New technological tool, Personalization of the service, Self-management and participation

Location

El Maresme (Catalonia)

Partners / Funders

Amida, El Casal Digital, TecnoCampus Mataró-Maresme

Genesis

In 1999 it is published as a CD. Subsequently, as of 2008, it becomes a web page. And the year 2017 is renewed, expanded and updated, with the implementation of all the activities in a new format and other improvements such as the possibility of using the space and enter keys when reproducing the activities per directed circle.

Implementation level

In 2017, the Maresme Foundation assisted in the diagnostic and early care service of 1,687 children. La Mosqueta web page is one of the resources recommended by this service.

Further information

La Mosqueta

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Vincles BCN, service to strengthen social ties of the lonesome elderly

admin on 21 December 2018

Foto: Ajuntament de Barcelona

In Barcelona, more than 300.000 people aged 65 or older live alone, of which 100.000 are over 80. Vincles BCN is a social innovation project that wants to strengthen the social relationships of older people who feel lonely and improve their well-being through new technologies.

The project has the following main objectives:

Reduce the feeling of loneliness of the elderly,
Maintain and strengthen existing social relationships,
Expand the social relationships of people and create new spaces for the relationship,
Use of IT (Information Technologies) as a communication tool to relate to their environment their environment.

The service uses an app installed on a tablet as a communication tool, which will serve to put people in contact and strengthen their relationships, while creating new ones. Online communication is promoted through the app, while face-to-face meetings are organized. The app allows the user to communicate with his/her family and friends, and with the people who form app-specific user groups.

Characteristics of innovation

Aging, Bank of innovations, Independent living, Lab, Link with the community, New service, New technological tool, Personalization of the service, Prediction and prevention, Right of choice of the user, Self-management and participation, User empowerment

Location

Barcelona

Partners / Funders

Bloomberg Philanthropies

Genesis

The project participated in the Mayors Challenge 2014 (the challenge of the mayors) of Bloomberg Philanthropies, along with 155 more cities, of which 16 were finalists and 5 won. This Barcelona project received the first prize, worth 5 million euros. After a first pilot phase, the project has spread throughout the city as a new service of the Area of Social Rights of the City Council of Barcelona.

Implementation level

The project began in January 2017 in five districts of Barcelona. Since March 2018 the service has been deployed throughout the city of Barcelona and any citizen can already request the service. In May 2018 the service had 600 users active and wanted to reach 1000 users by the end of the same year.

Further information

Vincles BCN

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Self Sufficiency Matrix, matrix for evaluation independent-living capability

admin on 23 November 2018

Computer application that allows measuring a person’s ability to be self-sufficient, that is, to carry out daily activities independently

Until now, the assessment of an individual’s self-sufficiency was subjective, as it depended on the evaluator’s opinion. The Self Sufficiency Matrix (SSM) is based on eleven parameters that affect the effectiveness, productivity, and quality of life of the person. Income, housing, social network, and mental health are some examples. The tool allows the evaluator to obtain a relatively simple and comprehensive view of a complex concept.

The SSM captures “a snapshot” of a person’s specific moment. For this reason, generally, information older than 30 days is discarded. Additionally, the person’s background or future predictions about their state are not included. The program is divided into five levels of self-sufficiency, from less to more.

Characteristics of innovation

Bank of innovations, Cross-cutting intervention, Information and planning, Integrated care, Lab, New model of intervention, New technological tool, Prediction and prevention

Location

Holland

Partners / Funders

Rotterdam City Hall

Genesis

The first version was published in 2010. The SSM addresses a need that had not been met until now: reliable, comprehensive, and comparable information in public health care.

Implementation level

Since 2010, a large number of municipalities, institutions, and organizations have shown interest in the application. Professionals, legislators, and researchers who have applied the SSM shared their experience and suggested improvements. As a result, the SSM 2013 was created, which is clearer and easier to use.

Further information

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ELDCARE, prevention of loneliness and the social and health risks associated with aging

admin on 12 November 2018

ELDCARE

ELDCARE

Personalized reminder tool for people living alone who need support to improve their independence

Eldcare is a personalized reminder tool equipped with a screen and a speaker, developed for people living alone in their homes and need support to improve their autonomy. It is a smart device developed and enhanced by ABD, an innovative technological tool to prevent unwanted loneliness and the social and health risks associated with aging.

The device offers personalized daily reminders in audiovisual format, with the aim of improving safety, preventing accidents at home, reducing the feeling of loneliness in the elderly and improving digital literacy. Without Wi-Fi, Eldcare launches short videos recorded by professionals and / or people close to the user, such as: “remember you have an appointment with your doctor today at 10 a.m.” or “remember to turn off heating before going to bed ”or“ remember to drink water and use the walker’s help at home ”, or the steps to follow to use your smartphone and make a video call.

This tool is not invasive or intrusive with the privacy of people and is very intuitive to use, respecting the preferences and needs of older people, because they always agree with them the type of message and the time when videos are playing. Also, it doesn’t play a random robot voice, but the image and voice of someone they know and trust.

Therefore, it is a person-centered care solution, based and developed on the verbal needs of the person, following the path to e-health and integrating new avenues of collaboration between social and health services. , preventing risky situations that could have a major social and economic impact in the field of health and social services.

Due to the pandemic of COVID-19, in which the digital divide has become even more visible, the use of Eldcare has been rethought, bringing it to the homes of people with a very low level of digital literacy in order to accompany them in the learning process about using their smartphone from a distance.

Characteristics of innovation

Bank of innovations, Aging, Lab, Link with the community, New technological tool, Personalization of the service, Pilot project, Prediction and prevention, Proximity care

Location

Spain

Collaborators

Several municipalities

Genesis

It was born years ago as a pilot project for users of the Home Care Service.

Level of implementation

In the improvement phase. It has been installed in more than 100 homes. It has contributed to improving the level of digital literacy of more than 60 people throughout Spain.

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App&Town Compagnon, people with disability can travel independently on public transport

admin on 19 July 2018

Foto: Unsplash

The technological company Mass Factory in collaboration with the Foundation AMPANS and the Foundation Saint Pere Claver has developed App&Town Compagnon, a transport-assisted system for people with intellectual disability, mental illness, or memory dysfunctions, that allows them to safely use public transportation, with precise guidance provided by a mobile app, and continuous monitoring by means of a Web App in the cloud. App&Town Compagnon conforms to the Smart City Concept, improvement citizens’ quality of life through use of technology.

App&Town Compagnon is a customized transport assisted system which is adaptable to the abilities of each user. The system includes: route-planning, guidance, and remote monitoring. App&Town Compagnon is a tool that improves social inclusion, mobility, and self-esteem of its users.

In 2018 Apps&Town Compagnon won the Technology Innovation Red Cross Humanitarian Award.

Characteristics of innovation

Bank of innovations, Disability, Fully inclusive cities, Independent living, Lab, Link with the community, New service, New technological tool, Personalization of the service, User empowerment

Location

Bages Region, Barcelona, Madrid (Spain); Laval and Longueuil (Canada)

Partners / Funders

Fundació Sant Pere Claver, Fundació ONCE, STL, Smart Columbus

Genesis

Mass Factory, a spin-off of “Universitat autònoma de Barcelona (UAB)”, was founded in 2012 as a result of project developed by eight Computer Engineering students under the direction of Prof. Jordi Roig. The mobile app which was developed “OnTheBus”, now called “App&Town Going with you”, is the first commercial product of the company.

The original “OnTheBus”, is a free app for Android that allows planning urban routes, either by walking or by bus and has two distinctive characteristics:

Universal Design that facilitates its use by most of the people
An extremely precise navigational algorithm which may be used by persons with visual disability

Implementation level

In Bages Region (Spain) there are 17 intellectually impaired users
In Barcelona there are more than 50 users that include, intellectually or visually impaired people, people with mental disorders as well as senior citizens with memory deficiencies
In Madrid there are 10 users with Down syndrome
In Laval and Longueil, Canada, there are 70 users with intellectual impairment and developmental disorders

Further information

App&Town

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MyGov Social, Big Data Analysis Applied to Social Services

admin on 19 July 2018

MyGov Social

MyGov Social

Personalized and Proactive Recommendation Service for Citizens with Social Needs

MyGov Social uses advanced analysis of personal data and the behavior of anonymous users with the same sociodemographic profile to offer citizens a personalized, proactive, and trustworthy relationship with the administration from an inter-administrative perspective.

Big Data and predictive tools are useful for analyzing data sources to proactively identify different situations and thus anticipate needs in the field of home care.

The service is offered with strict compliance with personal data regulations, always upon citizen request, with the goal of advancing citizen trust in the administration.

Characteristics of innovation

Bank of innovations, Cross-cutting intervention, Information and planning, Integrated care, Lab, New technological tool, Personalization of the service, Pilot project, Prediction and prevention, Process simplification, Speed up response times

Localization

Catalonia

Partners / Funders

Bismart

Genesis

MyGov Social was presented in February 2018 at the Mobile World Congress in Barcelona.

Implementation level

—

Further information

AOC

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SmartNav4, mouse for using the computer with complete autonomy

admin on 17 July 2018

SmartNav 4

SmartNav 4

Mouse that allows autonomous navigation for people with ALS

SmartNav4 is the fourth generation of a mouse that facilitates computer use for people with Amyotrophic Lateral Sclerosis (ALS) and other conditions that reduce mobility.

With the integrated Dwell Clicking software and a free on-screen keyboard created by Lake Software, SmartNav4 works using a small sticker made of reflective material that can be placed anywhere on the face and a sensor located above the screen. By moving the head, the computer pointer can be controlled without the need to use hands. To click, simply stop on a specific target for a configurable amount of time.

This way, the movement required to operate the mouse is minimal compared to other accessories that place a heavy load on different parts of the body, such as the wrist. People with ALS can thus write emails, respond to WhatsApp messages, and perform any action on the computer completely autonomously.

Characteristics of innovation

Bank of innovations, Disability, Fully inclusive cities, Independent living, Lab, New technological tool

Localization

Corvallis (Oregon, EUA)

Partners / Funders

—

Genesis

NaturalPoint was founded in 1996 to develop and bring to market high-quality image tracking technology and unique computer control devices.

Level of implementation

—

More information

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HIGEA Community, smart management of social and health organisations

admin on 17 July 2018

Foto: Unsplash

Comprehensive cloud solution designed for the intelligent management of organizations with health, social and labor insertion intervention, which integrates the management of these three areas and exponentially improves the quality of care for the user through the SITT system (Sustainable, Integral and Transversal Technology).

While the current offer of software aimed at health and social management focuses on serving large corporations, this application is adapted to the management model of social, health and labor insertion organizations in the Third Sector through an econòmic investment sustainable.

The program has from the beginning the level of interoperability required by the Catalan Health Service (HC3) and the maximum security of the data. Sustainability comes from cloud data and secure access from anywhere (services, housing, etc.).

Characteristics of innovation

Bank of innovations, Cross-cutting intervention, Information and planning, Integrated care, Lab, New technological tool, Process simplification, Speed up response times

Location

Catalonia

Partners / Funders

—

Genesis

It is a program created jointly in 2016 by an alliance between the organisations of the third sector Joia Foundation and AREP, and later Eulalia Torres de Bea Foundation. Account as a technology partner, Open TIC.

Implementation level

Currently, it is working at full capacity at the Joia Foundation, AREP, the Eulàlia Torres de Bea Foundation, the Hospital Sant Jaume and Santa Magdalena Foundation, and the ARAPDIS Association.

Further information

Community Higea

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