Bizkaia Saretu, school for the prevention of unwanted loneliness

Publications Bank of innovations

Bizkaia Saretu, school for the prevention of unwanted loneliness

Grup SSI

School of training and dynamization of anti-loneliness agents, people over 55 years of age who, thanks to a qualification and accompaniment, specialize in early detection and preventive action in relation to loneliness.

The initiative refers to unwanted loneliness, i.e. the subjective feeling or experience that is identified with individual dissatisfaction that the person has in terms of relationships. This social isolation, especially related to the elderly, is perceived as a limitation, lack or absence of primary or natural relationships; friendship, partner, family, neighborhood, etc.

The project offers training and awareness-raising activities for people interested in the subject, whether they want to acquire knowledge in this area or are part of organizations, companies or associations. In this case, they can become part of the Agents Network, the other main activity of the project. This network, formed by people over 55 years of age who are not in a situation of loneliness and want to commit themselves and create proposals for action, consists of identifying situations of loneliness, design and creation of prevention projects, in order to accumulate evidence and be able to be implemented.

In addition, the initiative also has a repository of knowledge and good practices, where projects, methods or systems that involve the community and relational spheres can be found. The SSI Group understands that the connection between initiatives is a key element to guarantee the success of the projects. Therefore, Bizkaia Saretu is a project with a preventive perspective, which promotes a destigmatizing vision of loneliness, promotes mutual help and focuses on the individual needs and demands of each person.

Banc d’innovacions

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Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
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Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Publications Bank of innovations

FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Préfecture de Var

App aimed at guiding and facilitating the integration of refugees and asylum seekers, addressing their demands and needs and helping them to achieve a quick and autonomous adaptation in the host community.

FIN(DA)WAY provides access to information on the rights of refugees and asylum seekers, while helping them find resources related to training and employment. After co-creation and testing sessions with more than 60 people, the main contents and information included in the digital application are the following: help in finding places to stay or eat, information on transportation and documentation, facilities for learning French, the possibility of storing each person’s documentation within the application, and a contact book with their location. In addition, social professionals can also have access to communicate and interact with users.

The objective of FIN(DA)WAY is that refugees and asylum seekers can access the tool during the process of the first reception, in order to achieve autonomy from the first moment and speed up their integration into the country. In addition, it is an easy-to-use application, free of charge, with offline access and available in six languages (French, Pashto, English, Arabic, Russian and Spanish).

It is a service that offers immediate and personalized information and is subject to change, adapting to new demands, contents and services.

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Youth and Family Office, community-based model for raising vulnerable children.

Publications Bank of innovations

Youth and Family Office, community-based model for raising vulnerable children.

Youth and Familiy Office

Community model of care for vulnerable children and teenagers in the Austrian municipality of Graz, which seeks to strengthen resources for families, and to identify and resolve their specific needs. It is designed so that the child or teenager and the family are at the center, with an approach that takes into account the domestic and social context in which they live.

The initiative has been developed in four districts of the city, and focuses mainly on avoiding the institutionalization of the most vulnerable children. The program’s approach is preventive, offering families who are expecting a child to receive information free of charge and to participate in a wide range of activities to prepare them for future parenting. Some of the activities offered are home visits by professionals, as well as free lectures and courses. Attendance at these courses provides a booklet with stamps that provide an economic incentive exchangeable for other services in the city, such as visits to parental counseling centers.

Once the children are born, parents receive counseling, and if special needs are identified, they can be transitioned to specialized services. The program is also aimed at older ages, including adolescence, with services such as nursery schools or youth centers, as well as leisure activities and digital support.

Graz’s model promotes flexible assistance tailored to the needs of each family, which is always involved in the research and identification of solutions.

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Publications Bank of innovations

Hoplr, a neighborhood social network to strengthen mutual support and inclusion

Hoplr

Social network aimed at creating social capital among neighbors in a neighborhood. It builds local communities that go hand in hand with current social changes to create fully inclusive and participatory cities.

The initiative aims to put community at the center of neighborhood life, as it considers mutual support to be one of the key elements of neighborhoods. It works free of charge for all types of mobile devices and access is based on each person’s address. To connect neighbors in the same area, neighborhoods are geographically delimited and only profiles from the same neighborhood have access to messages posted within it.

People using the application can meet other people living in the same neighborhood, ask for help to carry out different tasks, or help other neighbors with their needs. In addition, it is a good tool for organizing activities or events such as bike tours or game nights. Hoplr promotes care among the people who participate, whether it is companionship when a person is sick, shopping for elderly people who ask for it, or finding a person to take care of children for a few afternoons during the week.

As for public institutions, they cannot see the conversations between neighbors, but they have the possibility of publishing messages to inform about new developments, with which neighbors can interact and contribute ideas. In other words, it is a social network that promotes direct communication between neighborhood demands and the actions carried out by municipal authorities.

It is a social network free of commercial and advertising intervention, which works respecting the privacy of users, to create a safe environment for communication and citizen participation.

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Vila Veïna, a new public community care system

Publications Bank of innovations

Vila Veïna, a new public community care system

Barcelona City Council

A new public care system in the city of Barcelona that aims to achieve a model of social and health care that is smaller and closer to the users.

To achieve this, it structures the service in a set of “Super Islands” of care, which encompass a group of houses and neighborhoods of between 10,000 and 30,000 inhabitants, with a reference point located in an open community space (for example, a library) to manage the needs of service users in an integrated manner. Thanks to this new innovative service model, professionals enjoy greater autonomy in the organization and management of their work, since they know the users more closely and are able to deal more directly and satisfactorily with all of them.

Each Vila Veïna has the essential services and benefits related to care in a centralized manner, in order to be able to deal with them closely. It also has emotional support groups and a resource bank for the care of children and the elderly, which provides material such as crutches, cradles, wheelchairs and other items necessary for the care of children and the elderly. It also offers legal and employment advice for caregivers and families in need, as well as talks and outdoor activities. The aim is to provide caregivers with access to information about existing services, as well as to create communities of care and proximity.

Each Vila Veïna has a professional who dedicates his or her working day to promoting networking, programming activities and attending to citizens in relation to care. The new profile of this professional is essential in innovation and requires a set of skills for community activation, as well as knowledge of municipal administrative systems and other administrations.

The project is aimed at the entire population living in the territory, because it is based on the idea that ‘we all take care of each other’, and the goal is to achieve a more caring community with all the people who are part of it.

In short, it is an innovative model that humanizes services and contemplates the participation of people, both caregivers and those receiving care, who are part of a community network and co-responsible for the collective welfare.

By 2022 there will be 12 Vila Veïna spaces in the city of Barcelona, and the goal is to have 115 throughout the city in the future.

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Luzía, an intelligent watch for the prevention and protection of risk situations in elderly people

Publications Bank of innovations

Luzía, an intelligent watch for the prevention and protection of risk situations in elderly people

SeniorDomo

Watch to detect risk situations and facilitate healthy aging at home for the elderly from 60 years old. It automatically analyzes data on physical activity, vital signs, location, etc. and identifies any type of strange behavior.

Family members have access to the device’s information and receive notifications on their cell phones. In the event that any anomaly is detected (inactivity, a fall, heart problems, leaving the safety zone…) the watch itself contacts the person at the who is using it to ask how he/she is, and if he/she does not respond it automatically calls the family members or contact persons. In addition, Luzía is able to detect if the answering machine has been triggered or if the telephone it is trying to contact is switched off. Therefore, the watch keeps insisting until it succeeds in contacting someone. Luzía is capable of storing up to 1,000 daily records of each user in the cloud.

The goal is to facilitate aging at home, through an advanced solution for protection and prevention of critical situations. It is an affordable and accessible technology, since it does not require the user to have a cell phone, to improve the quality of life of the elderly.

SeniorDomo

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Entourage, a citizen support network for homeless people

Publications Bank of innovations

Entourage, a citizen support network for homeless people

Entourage

A cell phone application that puts homeless people in contact with other people in the neighborhood or city, to break the spiral of loneliness in which they find themselves and their lack of social relationships.

Entourage is a collaborative network that strengthens the community contacts of homeless people, since the lack of relationships, invisibility and little attention are elements that prevent them from living a life of dignity. In addition, it helps to fight stereotypes, fear and lack of knowledge among citizens about how to act in this type of situation.

The application also has a solidarity guide that offers geolocated information on associations that offer services to the group. Entourage does not intend to be a network of only material help, but a network of egalitarian relationships that allows the humanization of both parties.

Entourage also ensures the protection of the data of the people who participate, as well as the obligatory nature of consent when creating a solidarity action towards the people who receive help. In addition, it has a system of moderation and verification of profiles that can delete content if it is not appropriate.

Entourage

Banc d’innovacions

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

Sambhav, tele-rehabilitation service for people with disabilities in rural areas

Publications Bank of innovations

Sambhav, tele-rehabilitation service for people with disabilities in rural areas

JVS-Jan Vikas Samiti

Image from Jan Vikas Samiti web

Tele-rehabilitation service for people with physical disabilities living in rural areas through an App for mobile phones and a web portal. It offers remote consultation, prevention, diagnosis and therapeutic rehabilitation services. The programme, which started with physical rehabilitation, is expanding to other disciplines such as physiotherapy, speech therapy, occupational therapy and assistive technologies.

The tele-rehabilitation services have a dual focus. On the one hand, to provide quality training to professionals in rural areas to improve their rehabilitation skills through regular courses and workshops. On the other hand, to guide and advise in real time the professionals working in the field through a central team of experts.

Over the years, Sambhav has used the data obtained to standardize various rehabilitation services. The aim is that all people with physical disabilities can receive fast and quality care at their place of residence by qualified professionals.

Jan Vikas Samiti

Bank of innovations

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

P.I.P.P.I., intensive care programme for vulnerable families with young children

Publications Bank of innovations

P.I.P.P.I., intensive care programme for vulnerable families with young children

Laboratory for Research and Intervention in Family Education of the University of Padova, Italian Ministry of Labour and Social Policies

Girls playing.

Intensive and multidisciplinary intervention programme in vulnerable families to reduce the risk of children being removed from their nuclear family, articulating a set of combined actions in relation to children’s needs: intensive home care, group activities with other parents, accompaniment by volunteer families, and joint work with teachers and social workers from schools and social services.

In line with the aim of the Convention on the Rights of the Child to develop measures to ensure the best interests of the child, the Italian Ministry of Social Welfare, in partnership with the University of Padua, designed and implemented from 2011 this intensive care programme for vulnerable families called the Intervention Programme for the Prevention of Institutionalization. Its abbreviation, P.I.P.P.P.I. is at the same time inspired by the fictional character Pippi Långstrump, a creative and surprisingly resilient girl known all over the world.

As its name suggests, P.I.P.P.P.I. aims to prevent out-of-home care and respond to problems related to child neglect, taking into account the right of all children to quality care. When parental neglect is involved, and there is a subsequent removal of the child, the removal itself expropriates the competence of the parents. This practice does not seem to be the most desirable intervention, so P.I.P.P.Y. experiences a social response that attempts to put the developmental needs of children first.

P.I.P.P.P.Y. represents a co-ordinated and co-operative work between different institutions, professions and disciplines of social services, psychology and pedagogy to act together in order to achieve a reduction in the number of children removed from their families. At the same time, P.I.P.P.P.I. has developed its own tool for the assessment and evaluation of cases based on models from Scotland and Quebec.

P.I.P.P.P.Y. is now widespread throughout Italy, and several academic studies have demonstrated the effectiveness of this intervention model. The evaluation report of the seventh edition of the programme 2018-2020 provides evidence of the bonus results achieved.

Centro Nazionale di documentazione e analisi per l'infanzia e l'adolescenza

Bank of innovations

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.

SEAP, a programme to prevent and manage the mistreatment of elderly people in fragile situations

Publications Bank of innovations

SEAP, a programme to prevent and manage the mistreatment of elderly people in fragile situations

Consell Comarcal del Baix Llobregat

Image from SEAP.

This service promotes the good treatment of elderly people in a situation of fragility and advises professionals who act in situations of abuse.

The SEAP (Specialised Service for the Care of People) bases its task on three lines of work. The first is prevention, through advice and training for professionals working with elderly people and people in situations of fragility. The second is social awareness-raising, thanks to talks, workshops, events and campaigns to promote collective awareness of the need to defend the good treatment of people. This area also includes specific actions aimed at professionals, citizens, adults, children and adolescents, the elderly and people with functional diversity. Finally, intervention, which is based on the coordination of actions with social services and other municipal services in situations of mistreatment of elderly people or people in situations of fragility.

The objectives of the SEAP are based on improving the quality of life of elderly people and people in situations of fragility, guaranteeing the prevention, detection and care of poor treatment and mistreatment through interdisciplinary work and networking with other services in the territory. It also responds to the real needs of the professionals who care for elderly people and people in situations of fragility when situations of poor treatment and/or mistreatment are detected.

It also aims to adapt the transmission of essential social, legal and medical information to the rest of the professionals in order to design a joint plan, to respond to the real situations of poor treatment and/or mistreatment of people in these groups and to guide and advise each situation individually, coordinating public and private resources to facilitate the necessary care.

SEAP

Bank of innovations

Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials
Imatges Posts Web 64 min 2

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.
Mentegram

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.
Pycipedia

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.
Mapathon

Mapathon UPC, a web platform that gathers geolocated points on a map

Mapathon UPC is an open web platform that allows for the collection of geolocated points on a map collaboratively.