Mentoria Social, mentoring for vulnerable young people to promote social inclusion

Publications Bank of innovations

Mentoria Social, mentoring for vulnerable young people to promote social inclusion

Coordinadora Mentoria Social

Picture from “Projecte Rossinyol”, a study that analyzes the impact of mentoring on migrant teenagers. / APPlying Mentoring

Platform of organizations that develop mentoring projects for young people and other vulnerable groups.

Coordinadora Mentoria Social, comprised of 11 partner entities and 8 member entities, brings into contact mentors with people at risk of social exclusion, mainly young people. With the aim of ensuring social cohesion and equal opportunities, the mentor is a voluntary person who is assigned a person to offer him or her their knowledge and experience.

In this way, both people share a few hours a week that enable mentoring to overcome labor, social, academic, etc. due to mentoring support and guidance.

Coordinadora Mentoria Social, through the formations it offers, also works to promote a quality mentoring model in the field of social action.

Coordinadora Mentoria Social

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Gillie.AI, artificial intelligence that monitors patients at home

Publications Bank of innovations

Gillie.AI, artificial intelligence that monitors patients at home

Gillie.AI

Image taken from Gillie.AI’s website

Cloud service that, thanks to Gillie.AI technology, analyzes the medical and welfare data of people with long-term care needs, to turn them into practical information and personalize their attention.

Artificial intelligence allows those who take care of patients at home to constantly monitor their physical and mental wellbeing through a platform that monitors the condition of patients remotely.

Gillie.AI’s software analyzes the reports that workers produce when visiting patients and draws conclusions: if there has been an improvement, if the patient’s situation has worsened in a particular aspect… By doing this, risk patterns can be easily identified and urgent needs can be anticipated.

In addition, professionals can organise patients’ visits according to how critical their state is and receive direct notifications to their smartphones in case of emergency.

GILLIE Healthcare

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

TippyTalk, a solution for people with a verbal disability to communicate

Publications Bank of innovations

TippyTalk, a solution for people with a verbal disability to communicate

TippyTalk

Kids using TippyTalk on a tablet. Picture taken from TippyTalk website.

Application that allows people with nonverbal autism to express themselves through images representing elements of everyday life. By choosing different icons, they can decide who they want to talk with – their mother or father, for example – and tell them what they need, how they feel or what draws their attention. Parents, or the caregiver, receive a text message that allows them to understand what the person with autism cannot explain by words.

The person who takes care of someone with autism can download the app from the App Store or Play Store, and create several items that will be chosen by the person who uses it. These can be your own photos, drawings or any image, and anyone doing this will also be able to write the text that you will receive via SMS according to the selected items. For example, when a fridge is pressed, it means that the person is hungry. In addition, you can also typeset a sound or a word that sounds each time an item is selected.

Currently, the application is only available in English, although you can change settings to put the words in any language. In terms of subscription, TippyTalk is a paid application, but they offer 14 days of free trial.

TippyTalk

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Helpper, people with support needs connect with people willing to help them

Publications Bank of innovations

Helpper, people with support needs connect with people willing to help them

Helpper

Young helpper helping an elderly woman to do groceries. Retrieved from Helpper’s website.

Service that connects people who need some support for their daily life tasks (helppies), with people close to them, in the same neighbourhood or village, who are willing to help them (helppers).

Helppper is a model that seeks the comfort of both sides, because it allows helppers to specify what their availability is (schedule, types of service they can offer, if they offer it free or with remuneration, etc.); and the helppies to select the support to be received (what person, for which support needs, schedule, modality, price, etc.). Helpper offers three subscription modalities: Basic, Standard and Premium, to make it easier for each person to personify the level of assistance they want to receive.

People with disabilities, with chronic diseases, elderly people, parents and mothers who are very busy, and even carers who need help in caring for dependents, can access the service.

The types of assistance or possible tasks to offer/receive include: small home repairs; food aid; support with administrative processes; travel and transport support; company to mitigate unwanted loneliness; babysitting; etc.

The service is available in French and Dutch.

Helpper

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Virtual visits to social services to bring them closer to citizenship

Publications Bank of innovations

Virtual visits to social services to bring them closer to citizenship

Vitoria-Gasteiz City Council

Example of a virtual visit. Retrieved from Vitoria-Gasteiz City Council website.

Service that allows virtual visits to the different social services offered by the City Council of Vitoria-Gasteiz. It is a combination of Google Street View and YouTube 360 technologies to be able to offer an immersive and real experience without moving from home. This technology enables the realization of interactive visits, while at the same time providing summary videos of the sites through the local social services website.

Visits are tours that serve to make the services and their facilities known, using them agilely and easily, either through the interaction with the computer’s mouse, touch-like to mobile devices, or even with virtual reality glasses. Spaces can be visited virtually at any time, and thanks to the 360 degrees’ video format the feel is similar to being present in the visited site.

This information instrument seeks, not only to connect social services with citizenship, but also to other institutions, third sector entities, etc. to promote networking and cooperation between services.

Ayuntamiento de Vitoria-Gasteiz

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

InvisiCare, monitoring without sensors of the homes of the elderly

Publications Bank of innovations

InvisiCare, monitoring without sensors of the homes of the elderly

JDC-Eshel

Old woman accompanied by her granddaughter. Retrieved from InvisiCare’s website.

A proactive, preventive and community technology system to support older people and their families in a non-invasive, secure, autonomous and community-integrated way. Use the collected encrypted data to detect unexpected patterns or behaviours that require family, social or health intervention. And through artificial intelligence, it warns whoever is relevant. This will help to prevent situations that may pose a long-term problem. In addition to this preventative aspect, it also has a proactive one, since through an App and through a network of communities and accompaniment it provides active and permanent support to the elderly, from the family, the community and public social and health services.

The InvisiCare technology is not invasive as it does not use appliances, does not need contact with people, nor does it need any installation or house maintenance, so it does not face any kind of technological barrier by users. It works thanks to these pillars: the obtaining of data, which is securely and encrypted, by telecommunications and supply operators (TV, telephone, light, water, etc.); the detection of triggers, since it uses the data collected with algorithms to detect abnormal situations that require attention; the generation of notifications, by means of artificial intelligence that decides the type of notification to be sent; and at the same time advises on the type of accompanying and support that needs to be put in place and, if this is a prolonged action, the system will create a roadmap to carry out.

Invisicare

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Ipso, international service of psychosocial peer-to-peer support

Publications Bank of innovations

Ipso, international service of psychosocial peer-to-peer support

International Psychosocial Organization (Ipso)

Peer-to-peer counselling session. Retrieved from Ipso’s website.

International mental health service and psychosocial support for peer-to-peer which offers offline and online in more than 20 languages (such as Arabic, Farsi, Punjabi, among others), and which today has more than 200,000 beneficiaries, mostly people who are immigrants, refugees or victims of armed conflicts.

Ipso counsellors are other persons of the same origin who are previously formed in Value Based Counselling, a type of short-term intervention that seeks to establish empathy with the person concerned and to support them without prejudice. In addition, the sociocultural plurality that allows this methodology makes it easier to adapt it to different contexts and to give service to a very high and diverse number of users.

It is a peer-to-peer service, which serves to empower both parties, and which at the same time seeks to prevent the hardships or traumatic situations that have been experienced from becoming chronic or leading to more serious problems, while helping in social integration.

Ipso services have spread widely in some countries such as Afghanistan, where it is present throughout the country through the public health service. The training of the counsellors is done mainly in Germany, in the headquarters of Ipso in Berlin, Erfurt and Hamburg, where they prepare people who are immigrated to do so. In other countries, such as Jordan, Iraq, Haiti and others, the Ipso service has also been extended through collaborating organisations.

Psychosocial support sessions can be performed face-to-face but also online through a secure video platform called ipso-care.com, and this has allowed the territorial scope of Ipso to become much broader, and at the same time indispensable during the Covid-19 pandemic.

It is available in more than twenty languages, such as Arabic, Farsi, English, French, Russian, Turkish, Punjabi and others, because it is considered vitally important that people who receive this service can express themselves in their mother tongue.

International Psychosocial Organization (Ipso)

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

OKencasa, support for non-professional carers

Publications Bank of innovations

OKencasa, support for non-professional carers

OKencasa

Woman taking care of a dependent elderly man. Retrieved from OKencasa website.

Platform for the support aimed at non-professional carers caring a relative dependent at home. Through the Zaindoo app it offers permanent accompaniment from a care specialist, online training, tools for organizing care tasks, and discounts or advantages in services of physiotherapy, legal advice, home adaptation, etc. The aim is to improve the quality of life of the carers and to make their job easier, that is to say to look after the carers.

OKencasa periodically evaluates the physical, emotional and psychological well-being of the care-givers and, accordingly, offers them a personal plan of improvement and support that can be readjusted in time. The professionals in the service ensure that the caregiver is always accompanied and listened to with regard to the burden of their care tasks.

OKencasa also provides information to public social services so that they can provide better support for families and provide more efficient socio-sanitary care. The application is currently available in Euskera and Spanish.

OKencasa

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

DigiContact, remote and immediate social care service available 24h

Publications Bank of innovations

DigiContact, remote and immediate social care service available 24h

DigiContact

DigiContact worker attending a client. Retrieved from the DigiContact website

Remote and immediate 24h care service for people with long-term care needs: disabled people, elderly people with dependency, people with mental health problems or addictions, etc. The service allows extra respite and support to these people’s non-professional carers, avoiding their saturation, and also offers them support if needed. Users can enrol in the service either individually or through social entities. The service adapts to the needs of each user (for example, calling to remind him of a medication, wake him up in the morning, etc.) according to what is established at the time of contracting the service; and, depending on the needs of the person, DigiContact complements online care with presence visits.

DigiContact works through an app that is very easy to use: only by pressing a button it does the call (with image) to be able to receive remote support and attention. The camera is located in the middle of the screen, making it easier to have a sense of proximity and making it possible for professionals to read the verbal and nonverbal signals of the user.

Professionals working in DigiContact (psychologists, nurses, social workers…) have a specialized training to meet all kinds of needs users can have online.

The DigiContact service has proved especially useful during the lockdown times of the Covid-19 pandemic. It is currently a service only available in Dutch.

DigiContact

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Kuvu, intergenerational rent to fight the loneliness and precariousness of elderly people and youngsters

Publications Bank of innovations

Kuvu, intergenerational rent to fight the loneliness and precariousness of elderly people and youngsters

Kuvu

Intergenerational cohabitation thanks to Kuvu

Platform that brings into contact people older than 55 who have a free room, with young people seeking rent at affordable prices. In this way, these elderly people earn an income and stop living alone; while young people who want to become independent and do not have the means to do so, or prefer to do so in a calm and familiar environment, can achieve it for an affordable price.

Unlike other European models, where accommodation is free for the young in exchange for care activities, the Kuvu model involves an economic transaction and places those involved in a relationship of equal conditions and responsibilities, since these are two self-employed people who simply seek company and share day-to-day. Kuvu seeks to generate cohabitation and accompanying relationships, as would two roommates. Both people may have an independent life, but share some moments of the day with the other person. There is no set number of hours for participants to spend together, because the relationship is hoped to occur naturally.

In order to ensure that coexistence will be viable, at the time of registering on the platform, a form must be filled with information about living habits, so that Kuvu can pair the people who are most compatible for living together. In addition, Kuvu makes a personal follow-up to the experiences it generates to try to make them as successful as possible.

Kuvu

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.