e-NABLE, network of 10,000 volunteers making prosthesis with 3D printers

Publications Bank of innovations

e-NABLE, network of 10,000 volunteers making prosthesis with 3D printers

e-NABLE

Image from Enable the future Instagram profile

Online community of 10,000 people worldwide who voluntarily use their 3D printers to create hand and arm prostheses for adults and children who need it.

Individuals and organizations who wish to collaborate with the cause access the web to find users from more than 100 countries who need a prosthetic and have posted photographs showing and explaining the required prosthetic. The voluntary, then, contacts this person, downloads all the necessary information from the website, and adapts the available designs, which are in open source and free of rights, to the specific need of the person who will benefit. Once the prosthesis is printed, the voluntary person disinterestedly forwards it to the final beneficiary, who often lives in another country or continent.

In this way, through domestic manufacturing technology, people with low resources who cannot access a prosthetic because of their high price and/or the need to adapt them to children’s growth can have a free and customised prosthetic.
As an online portal, each can connect with people demanding from all over the world, although also can easily find plaintiffs living nearby and deliver the prosthetic to them personally.

e-NABLE

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DPR, a smart tool to facilitate the work of primary care social service professionals

Publications Bank of innovations

DPR, a smart tool to facilitate the work of primary care social service professionals

Institut Municipal de Serveis Socials de l’Ajuntament de Barcelona (Barcelona City Council Municipal Institute of Social Services)

Picture by Sora Shimazaki on Pexels

Artificial Intelligence tool to support primary care professionals for social services. Analyzes cases and advises the professional workers to respond to the attended people. The primary care worker who serves a visit, after transcribing on the computer his notes about the most important person in the interview, pressing a button obtains in a few seconds from the DPR system (Requires, Problems, Resources in catalan) a recommendation on the response to give or the action to be undertaken.

DPR processes the annotations of the social worker, classifies the problem and the person’s request, and suggests to the professional the answer to give, according to the resources and services the institution can offer or advise. This “intelligent” system allows social professionals to respond more quickly, more safely and objectively to the user, and users to receive a clear diagnosis with high accuracy reliability.

This tool that automatizes the process of typifying the demands received by social service centers has been trained using machine learning techniques from the data of 300,000 interviews conducted by the social services of Barcelona City Council in previous years.

The DPR system is thus a tool of “collective intelligence”, which does not replace the decisions of social professionals, but provides them with guidance based on the collective experience of previous years and leaves the final decision on the response to each case or situation in their hands.

It is a pioneer tool in Spain which, in addition to supporting decision-making and providing guidance to professionals, makes it possible to improve the planning of resources and services of the administration.

Ajuntament de Barcelona Àrea de drets socials

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WACS, automated and massive call service to vulnerable people

Publications Bank of innovations

WACS, automated and massive call service to vulnerable people

Hampshire County Council, PA Consulting

Picture from sabinevanerp on Pixabay

Service that makes automated calls to vulnerable people who are in their home and cannot attend social and health care centres on a regular basis or cannot receive close attention.

When a person who needs to be cared for is detected, the person receives an automated call with a voice from a real person, who asks him about his welfare state and possible needs. If the user needs to receive home care or if someone makes the purchase, for example, the system passes the call to a professional to specify the response to their demand.

This service used artificial intelligence techniques and was implemented in 2020 in the face of the inability of the Hampshire (England) government to monitor carefully and consistently vulnerable people during the COVID-19 pandemic. Due to the need to quickly contact thousands of people who were isolated in their homes, the PA Consulting company developed this massive, automated contact system to cater for and fuel a large volume of calls.

Bringing Ingenuity to Life

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CUPPA

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Mentoria Social, mentoring for vulnerable young people to promote social inclusion

Publications Bank of innovations

Mentoria Social, mentoring for vulnerable young people to promote social inclusion

Coordinadora Mentoria Social

Picture from “Projecte Rossinyol”, a study that analyzes the impact of mentoring on migrant teenagers. / APPlying Mentoring

Platform of organizations that develop mentoring projects for young people and other vulnerable groups.

Coordinadora Mentoria Social, comprised of 11 partner entities and 8 member entities, brings into contact mentors with people at risk of social exclusion, mainly young people. With the aim of ensuring social cohesion and equal opportunities, the mentor is a voluntary person who is assigned a person to offer him or her their knowledge and experience.

In this way, both people share a few hours a week that enable mentoring to overcome labor, social, academic, etc. due to mentoring support and guidance.

Coordinadora Mentoria Social, through the formations it offers, also works to promote a quality mentoring model in the field of social action.

Coordinadora Mentoria Social

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BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

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Gillie.AI, artificial intelligence that monitors patients at home

Publications Bank of innovations

Gillie.AI, artificial intelligence that monitors patients at home

Gillie.AI

Image taken from Gillie.AI’s website

Cloud service that, thanks to Gillie.AI technology, analyzes the medical and welfare data of people with long-term care needs, to turn them into practical information and personalize their attention.

Artificial intelligence allows those who take care of patients at home to constantly monitor their physical and mental wellbeing through a platform that monitors the condition of patients remotely.

Gillie.AI’s software analyzes the reports that workers produce when visiting patients and draws conclusions: if there has been an improvement, if the patient’s situation has worsened in a particular aspect… By doing this, risk patterns can be easily identified and urgent needs can be anticipated.

In addition, professionals can organise patients’ visits according to how critical their state is and receive direct notifications to their smartphones in case of emergency.

GILLIE Healthcare

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CUPPA

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TippyTalk, a solution for people with a verbal disability to communicate

Publications Bank of innovations

TippyTalk, a solution for people with a verbal disability to communicate

TippyTalk

Kids using TippyTalk on a tablet. Picture taken from TippyTalk website.

Application that allows people with nonverbal autism to express themselves through images representing elements of everyday life. By choosing different icons, they can decide who they want to talk with – their mother or father, for example – and tell them what they need, how they feel or what draws their attention. Parents, or the caregiver, receive a text message that allows them to understand what the person with autism cannot explain by words.

The person who takes care of someone with autism can download the app from the App Store or Play Store, and create several items that will be chosen by the person who uses it. These can be your own photos, drawings or any image, and anyone doing this will also be able to write the text that you will receive via SMS according to the selected items. For example, when a fridge is pressed, it means that the person is hungry. In addition, you can also typeset a sound or a word that sounds each time an item is selected.

Currently, the application is only available in English, although you can change settings to put the words in any language. In terms of subscription, TippyTalk is a paid application, but they offer 14 days of free trial.

TippyTalk

Banc d’innovacions

BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

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ATENEA

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Helpper, people with support needs connect with people willing to help them

Publications Bank of innovations

Helpper, people with support needs connect with people willing to help them

Helpper

Young helpper helping an elderly woman to do groceries. Retrieved from Helpper’s website.

Service that connects people who need some support for their daily life tasks (helppies), with people close to them, in the same neighbourhood or village, who are willing to help them (helppers).

Helppper is a model that seeks the comfort of both sides, because it allows helppers to specify what their availability is (schedule, types of service they can offer, if they offer it free or with remuneration, etc.); and the helppies to select the support to be received (what person, for which support needs, schedule, modality, price, etc.). Helpper offers three subscription modalities: Basic, Standard and Premium, to make it easier for each person to personify the level of assistance they want to receive.

People with disabilities, with chronic diseases, elderly people, parents and mothers who are very busy, and even carers who need help in caring for dependents, can access the service.

The types of assistance or possible tasks to offer/receive include: small home repairs; food aid; support with administrative processes; travel and transport support; company to mitigate unwanted loneliness; babysitting; etc.

The service is available in French and Dutch.

Helpper

Banc d’innovacions

BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

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ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

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The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
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Virtual visits to social services to bring them closer to citizenship

Publications Bank of innovations

Virtual visits to social services to bring them closer to citizenship

Vitoria-Gasteiz City Council

Example of a virtual visit. Retrieved from Vitoria-Gasteiz City Council website.

Service that allows virtual visits to the different social services offered by the City Council of Vitoria-Gasteiz. It is a combination of Google Street View and YouTube 360 technologies to be able to offer an immersive and real experience without moving from home. This technology enables the realization of interactive visits, while at the same time providing summary videos of the sites through the local social services website.

Visits are tours that serve to make the services and their facilities known, using them agilely and easily, either through the interaction with the computer’s mouse, touch-like to mobile devices, or even with virtual reality glasses. Spaces can be visited virtually at any time, and thanks to the 360 degrees’ video format the feel is similar to being present in the visited site.

This information instrument seeks, not only to connect social services with citizenship, but also to other institutions, third sector entities, etc. to promote networking and cooperation between services.

Ayuntamiento de Vitoria-Gasteiz

Banc d’innovacions

BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
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InvisiCare, monitoring without sensors of the homes of the elderly

Publications Bank of innovations

InvisiCare, monitoring without sensors of the homes of the elderly

JDC-Eshel

Old woman accompanied by her granddaughter. Retrieved from InvisiCare’s website.

A proactive, preventive and community technology system to support older people and their families in a non-invasive, secure, autonomous and community-integrated way. Use the collected encrypted data to detect unexpected patterns or behaviours that require family, social or health intervention. And through artificial intelligence, it warns whoever is relevant. This will help to prevent situations that may pose a long-term problem. In addition to this preventative aspect, it also has a proactive one, since through an App and through a network of communities and accompaniment it provides active and permanent support to the elderly, from the family, the community and public social and health services.

The InvisiCare technology is not invasive as it does not use appliances, does not need contact with people, nor does it need any installation or house maintenance, so it does not face any kind of technological barrier by users. It works thanks to these pillars: the obtaining of data, which is securely and encrypted, by telecommunications and supply operators (TV, telephone, light, water, etc.); the detection of triggers, since it uses the data collected with algorithms to detect abnormal situations that require attention; the generation of notifications, by means of artificial intelligence that decides the type of notification to be sent; and at the same time advises on the type of accompanying and support that needs to be put in place and, if this is a prolonged action, the system will create a roadmap to carry out.

Invisicare

Banc d’innovacions

BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
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Ipso, international service of psychosocial peer-to-peer support

Publications Bank of innovations

Ipso, international service of psychosocial peer-to-peer support

International Psychosocial Organization (Ipso)

Peer-to-peer counselling session. Retrieved from Ipso’s website.

International mental health service and psychosocial support for peer-to-peer which offers offline and online in more than 20 languages (such as Arabic, Farsi, Punjabi, among others), and which today has more than 200,000 beneficiaries, mostly people who are immigrants, refugees or victims of armed conflicts.

Ipso counsellors are other persons of the same origin who are previously formed in Value Based Counselling, a type of short-term intervention that seeks to establish empathy with the person concerned and to support them without prejudice. In addition, the sociocultural plurality that allows this methodology makes it easier to adapt it to different contexts and to give service to a very high and diverse number of users.

It is a peer-to-peer service, which serves to empower both parties, and which at the same time seeks to prevent the hardships or traumatic situations that have been experienced from becoming chronic or leading to more serious problems, while helping in social integration.

Ipso services have spread widely in some countries such as Afghanistan, where it is present throughout the country through the public health service. The training of the counsellors is done mainly in Germany, in the headquarters of Ipso in Berlin, Erfurt and Hamburg, where they prepare people who are immigrated to do so. In other countries, such as Jordan, Iraq, Haiti and others, the Ipso service has also been extended through collaborating organisations.

Psychosocial support sessions can be performed face-to-face but also online through a secure video platform called ipso-care.com, and this has allowed the territorial scope of Ipso to become much broader, and at the same time indispensable during the Covid-19 pandemic.

It is available in more than twenty languages, such as Arabic, Farsi, English, French, Russian, Turkish, Punjabi and others, because it is considered vitally important that people who receive this service can express themselves in their mother tongue.

International Psychosocial Organization (Ipso)

Banc d’innovacions

BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens
Projecte IWI

IWI Project, a support program for families seeking to improve their well-being

The IWI Project is a program that provides support to families with minors in their care who detect difficulties within their own homes and wish to address them in a community-based manner.
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Virtual Metaverse to Improve Daily Skills of People with Intellectual Disabilities

Plena Inclusión Aragón and Cooperativa Kairós’ metaverse is an avatar that enables learning daily skills to enhance the autonomy of people with intellectual disabilities
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